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  • CONNECT · Attendee networking
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  • MONETIZE · Exhibitors & sponsorships
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  • MONETIZE · Ticket sales
  • MANAGE · Event management & promotion
  • MANAGE · Onsite production
  • MANAGE · Session AV production
  • MANAGE · Integrations
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MANAGE · Integrations
today

HubSpot Integration for Swapcard Studio

We're excited to announce our new HubSpot integration — connecting your HubSpot CRM directly into Swapcard Studio to import contacts and companies as attendees and exhibitors, with real-time updates via webhooks & API support.

✅  Simple Authentication

Connect your HubSpot account by providing an access token generated from a private HubSpot Legacy App. Swapcard validates the token on entry and alerts you if anything needs adjusting.

✅  Import Contacts and Companies

The integration reads your HubSpot data using a dedicated Swapcard Event custom object and imports records directly into Swapcard — Contacts become People (Attendees, Speakers) and Companies become Exhibitors. Any HubSpot contact or company field is automatically available for mapping.

✅  Real-Time Sync via Webhooks

Changes in HubSpot — new contacts, updated fields, or new associations — are automatically reflected in Swapcard without manual re-imports, keeping your event data accurate throughout the entire event lifecycle.

✅  Flexible Field Mapping

Map any HubSpot field to standard Swapcard fields or your own custom fields, giving you full control over how your CRM data populates your event app.

💡 Why This Matters

With this integration, you can:

  • Save time by eliminating manual CSV exports from HubSpot and uploads into Swapcard.
  • Ensure accuracy by syncing your authoritative CRM data directly into your event.
  • Stay up to date with real-time webhook sync so your attendee and exhibitor data is always current.
MANAGE · Integrations
today

Introducing the OpenWater Integration for Swapcard Studio

We're excited to announce a new integration that connects OpenWater directly into Swapcard Studio — enabling you to automatically import Sessions, Speakers, and Applicants from your OpenWater program into your event.

✅  Simple Authentication

Connect your OpenWater account by providing three credentials:

  • Client Key — your OpenWater domain
  • API Key — your OpenWater API secret
  • Program ID — the numeric ID of the program to sync

Once entered, Swapcard validates your credentials immediately and alerts you if anything needs adjusting.


✅  Sync Sessions, Speakers & Applicants

The integration supports five object types — each independently toggleable:

  • Sessions — scheduled conference slots, imported as Swapcard Sessions
  • Applications — accepted submissions assigned to sessions, also imported as Swapcard Sessions
  • Documents — speaker file uploads (slides, agendas) auto-imported with Applications
  • Speakers — presenters and organizers listed in submissions, imported as Persons linked to their sessions
  • Applicants — the OpenWater account holders who submitted proposals, imported as Persons


✅  Flexible Field Mapping & Import Filters

For each object, you can map both standard fields and dynamic fields sourced from your OpenWater form templates — including custom submission fields, round data, and speaker table columns.

Import filters let you control exactly which records come through — filter by session type, category, submission status, or any custom field value.


💡 Why This Matters

With this new integration, you can:

  • Save time by eliminating manual exports from OpenWater and CSV uploads into Swapcard.
  • Ensure accuracy by keeping your event app in sync with the accepted program directly from the source.
  • Go live faster by automatically populating sessions, speakers, and profiles as soon as submissions are accepted and scheduled in OpenWater.
MANAGE · Integrations
today

iMIS Integration for Swapcard Studio

We're excited to share a preview of our upcoming iMIS integration — connecting your iMIS membership data directly into Swapcard Studio to automatically import your event registrants as attendees.

✅  Simple Authentication

Connect your iMIS account by providing:

  • Username & Password — your iMIS credentials
  • Host — your organisation's iMIS domain
  • Instant Query name — the configured query that returns your registrant list

Swapcard validates your credentials on entry and alerts you if anything needs adjusting.


✅  Sync Registrants as Attendees

The integration reads your iMIS Instant Query and imports each registrant record as a Swapcard Person. Standard fields include name, email, company, and registration status — and any additional columns your iMIS administrator adds to the query automatically become available for mapping.


✅  Optional OpenWater Profile Enrichment

If you also use OpenWater, you can provide OpenWater credentials alongside your iMIS setup. Swapcard will automatically enrich each attendee record with their OpenWater profile data — matched by member ID — adding fields like biography, photo, credentials, and more.


✅  Flexible Field Mapping

Map any iMIS query field — or OpenWater profile field — to standard Swapcard fields or your own custom fields, giving you full control over how registrant data populates your event app.


💡 Why This Matters

With this new integration, you can:

  • Save time by eliminating manual CSV exports from iMIS and uploads into Swapcard.
  • Ensure accuracy by syncing your authoritative membership and registration data directly from iMIS.
  • Enrich attendee profiles by combining iMIS registration data with OpenWater speaker profiles in a single automated flow.
CONNECT · Attendee networking
today

Enhanced Networking thanks to a New Profile Completion Tracker

The Profile Completion feature helps you increase attendee engagement and data quality by providing users with a clear, visual nudge to finalize their professional details. A complete profile is the cornerstone of successful networking; after all, it’s hard to make a "perfect match" if the AI doesn't know who you are!

What’s New

Attendees will now see a dynamic progress bar on their "Me" tab if essential information is missing. This visual indicator calculates a completion percentage based on core fields: Job Title, Company, and any Custom Fields you’ve set as editable.


How it Works

  • The Visual Nudge: If a profile is incomplete, the "Edit Profile" button transforms into a more actionable "Complete Profile" button, accompanied by a percentage bar.
  • Guided Editing: Clicking "Complete Profile" takes the user directly to a focused view.
  • The "Finish Line" Feeling: Once the profile reaches 100% completion, the progress bar disappears, the button reverts to "Edit Profile," and the user gets that sweet feeling of digital accomplishment. 

Why Organizers Will Love It

  • Better Matchmaking: More data means our AI can suggest more relevant connections, increasing overall attendee satisfaction.
  • Exhibitor Value: Lead retrieval is only as good as the data captured. Complete profiles ensure your exhibitors walk away with high-quality, actionable leads.
  • Cleaner Data: Higher completion rates mean your advanced filters will be more robust and insightful for better lead search.
  • Smart Calculation: The completion percentage is rounded and specific to the fields you choose to make editable, ensuring the bar is always relevant to your specific event needs.
MANAGE · Event management & promotion
5 days ago

Control the Visual Experience of Your Marketplace Extras

With this release, organizers now have full control over how Extras are visually presented, including the ability to enable or disable images globally and upload custom visuals for each Extra.

Enable or Disable Images on Extras

You can now decide whether Extras should display images in your Marketplace.

Where?

Marketplace → Settings

🆕 Default Behavior

For newly created events:

  • The “Display images on Extras” toggle is set to OFF by default.



Upload & Manage Images for Extras

Images help exhibitors visualize exactly what they’re buying.

You can now upload and manage a custom image for each Extra directly from the Create/Edit Extra page.


📤 Upload an Image

When uploading a valid image:

  • If the file size is within the Studio’s maximum limit
  • The image is successfully associated with the Extra
  • It appears instantly in the Preview section

This lets you verify exactly how it will look before publishing.


MANAGE · Event management & promotion
5 days ago

New in Homepage Builder: Control the Max-Width of Each Section

Event organizers now have more control over the layout and visual balance of their homepage. With this improvement to the Homepage Builder, you can define the maximum width of each section individually, allowing for more flexible and polished page designs.

Why This Matters

Until now, homepage sections expanded to a fixed layout width. This sometimes made content appear too wide on large monitors or limited design flexibility.

With section-level max-width control, organizers can now:

  • Create more structured and visually balanced pages
  • Improve content readability on large screens
  • Build more premium-looking layouts
  • Customize the width of banners and content blocks depending on their purpose

How It Works

  1. Open the Homepage Builder
  2. Select a section (for example a Banner)
  3. Go to the Design tab
  4. Set the Max Width
  5. Choose the unit:

    • px for precise control
    • % for responsive scaling



MONETIZE · Ticket sales
6 days ago

Customizable Registration Redirect for In-App Registration

Organizers can now control where guests are redirected to purchase tickets when using In-App Registration. This new feature allows you to choose between the default Swapcard registration page or an external registration URL, giving greater flexibility.

What This Feature Allows You to Do

Select the Swapcard registration URL or an external registration URL for guest-mode redirection.

  • Swapcard URL – Users will be redirected to the default Swapcard registration page.
  • External URL – Users will be redirected to a custom registration link that you provide.

If you select External, a field will appear where you can enter your custom URL.

Once a registration URL is selected:

  • You can copy the link using the copy icon.
  • You can open or access the link directly using the quick-access icon.

When an external URL is configured, guests browsing the event will be redirected to this external URL instead of the default Swapcard URL.




MONETIZE · Ticket sales
6 days ago

Control How the Promo Code Field Appears on the Registration Form

Organizers can now choose how the Promo Code field is displayed on the registration form. This setting allows you to control how visible the field is for attendees when they register for your event.

Depending on the option you select in Studio, the promo code field will appear differently to end users during the registration process.

You can choose between two display options:

1. Standard

With the Standard option, the promo code field is hidden by default on the registration form.

Attendees will see a link prompting them to enter a promo code. When they click the link, the field expands and allows them to enter their code.


2. Prominent

With the Prominent option, the promo code field is visible and expanded by default on the registration form.

Attendees can immediately enter their promo code without needing to click any additional link.


The added flexibility allows you to adapt the registration experience based on how frequently promo codes are used for your event.

AIMANAGE · Session AV production
a week ago

AI-Generated Session Summaries: Instant Recaps for Your Attendees 🤖✨

The AI-Generated Session Summaries feature helps you transform hours of video content into digestible recaps in seconds. Instead of spending your post-event window manually reviewing transcripts or drafting highlights, you can now provide instant value to attendees who want to grasp the "key takeaways" before committing to the full replay.

Efficiency Meets Creative Control

In the fast-paced world of events, attendees often scan session pages to decide which replay is worth their time. By providing an automated summary, you ensure your content is accessible and actionable immediately after the "Live" light goes out. Best of all, because the AI-generated text is fully editable, you can ensure every recap perfectly aligns with your brand’s tone or highlights a specific sponsor's contribution.

How this elevates your event management:

  • Instant ROI for Attendees: Users can quickly scan a session's key takeaways before committing to the full video, significantly boosting on-demand engagement. 
  • Hybrid Efficiency: Save hours of manual copywriting. The AI analyzes the transcript as soon as the session ends, giving you a professional draft to work from.
  • Perfect Polish: You have the final say. If the AI misses a specific nuance or you want to add a call-to-action (CTA), you can jump in and edit the summary in seconds.

What’s New?

  • Transcript-to-Summary: The platform automatically generates a concise summary based on the session's video transcript.
  • Full Editorial Suite: Every AI-generated summary is 100% editable. You can tweak, rewrite, or expand the content before (or after) it goes live to attendees.
  • In-App Visibility: Summaries are displayed directly on the session page, creating a professional "Netflix-style" browsing experience for your audience. 🍿

Compatible Session Types

This feature is built to handle your most important video content. You can use AI Summaries for:

  • RTMP & Backstage: Perfect for keynote speeches and main stage broadcasts.
  • Roundtables: Capture the essence of group discussions without the fluff. 🤝
  • Video Files: Give your pre-recorded content a professional written overview.

How to get started

Once your session concludes, the AI processes the transcript and populates the summary section in Studio. Simply review the draft, make any desired edits to the text, and hit save to publish it to your attendee app. It’s like having a dedicated content writer for every single session! 🛠️

Launchpad
2 weeks ago

Additional Questions Is Now Custom Fields on Launchpad

This is not just a rename. Custom Fields is a fully rebuilt experience — redesigned from the ground up to make data collection on Launchpad faster, cleaner, and more powerful.


While Additional Questions is now called Custom Fields, this release comes with a completely redesigned setup experience:

  • A new, purpose-built form builder — cleaner interface to create and manage Custom Fields, with a more intuitive flow for configuring field types, options, and conditions
  • Improved conditional logic — setting up rules for when a field appears is now easier and more visual
  • Better performance — the system now handles fields with a large number of options significantly faster, with a smarter display mode that keeps things responsive even with hundreds of values
The underlying data and behaviour remain unchanged — all existing fields, responses, and configurations are automatically carried over.