Swapcard Swapcard Product Updates logo

Swapcard Product Updates

Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

Subscribe to Updates

Labels

  • All Posts
  • Coming Soon!
  • CONNECT · Attendee networking
  • CONNECT · Audience engagement
  • NURTURE · Community
  • MONETIZE · Exhibitors & sponsorships
  • MONETIZE · Lead management
  • MONETIZE · Ticket sales
  • MANAGE · Event management & promotion
  • MANAGE · Onsite production
  • MANAGE · Session AV production
  • MANAGE · Integrations
  • Beta

Jump to Month

  • January 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
Release notes byAnnounceKit

Create yours, for free!

Coming Soon!CONNECT · Audience engagement
yesterday

Improvements of the email notification

There's been significant improvement in the email notification manager: Users will be able to manage their email preferences per community and not per event anymore. 🔥

The email preferences per event will be replaced by the email preferences per community.

How does this work?

The email settings are located in the same place:

From the event page, click on the profile icon to access the drop-down menu, and then choose “Settings” to be redirected to the event settings page.

Under “Email notifications”, a community member can manage their email preferences.

⚠️ When an option is checked, the community member will set this new preference for the community and all the events linked to that community.


CONNECT · Audience engagement
2 months ago

New Add-On: Integrate Captello Gamification Features in a Flash 🕹️

Captello provides various gamification experiences including leaderboards, scavenger hunts, and gift card rewards to engage your participants.  We are pleased to announce that this integration with Swapcard is now available in the studio.

How can I use it?

  • From Captello copy your Zone URL
  • In the studio, in the content section, click on "Add button"
  • Select "Captello"
  • Paste your Captello Zone URL


CONNECT · Audience engagement MANAGE · Event management & promotion
3 months ago

Easily share a session, exhibitor or article with the mobile app

We’ve updated our mobile app to include a share button in the detail view.

With one click on the top right, you can easily share:

  • A session
  • An exhibitor
  • An item

CONNECT · Audience engagement NURTURE · Community
3 months ago

Creating Session Views at Community Level

We took a big step forward in our Community developments!

It is now possible to create and display sessions at the Community Level.

How to create Session Content at the Community Level?

In Studio, at the Community level, you can see “Content display” in the sidebar:

This page gathers all your Community content pages. You can click on “ADD BUTTON” to create a new view. In the Content type modal, you can click on any of the 3 existing options at Event level:

  • Schedule
  • Live session
  • On-demand video library

Once you’ve chosen a label and a color for the content button, the settings view will open in a side panel.

For now, in the “Visibility” tab, you cannot define the visibility of the content. This means that anyone who’s a member of at least 1 event inside the Community will see the content view:

In the “Data” tab, you can define in detail the sessions you want to display in the view and how you want to display them:

You can define :

  • Any conditions with specific values among the session format, default custom field (Type/Location/Topic), any single or multiple choice custom field
  • The format of the view (List/Grid/Live)
  • Top navigation bar (which includes all the single/multiple choice custom fields enabled at Community Level)
  • Section titles (which includes all the single-choice custom fields enabled at Community Level)
  • Sorting (start date/creation date/title)
  • Available filters that users will be able to use (Type/Location/Topics/any single or multiple choice custom fields that are enabled at Community Level)

What does a Community Session view look like in the event app?

Session views at the Community level are the same as an event. The only exception is that in a Community, it’s currently not possible to register/bookmark any session. This will be available soon in an upcoming release.

When clicking on any Community session, you will be able to find out more session details:


CONNECT · Audience engagement
3 months ago

A Quick Way to Decide Which Channel to Display on Your Feed

We’ve just introduced a new and fast way to display a channel at your event!

As an organizer, you can now see all the channels you have created in the “Data” section and quickly decide which channel should appear on your Newsfeed.

This new update will give you more flexibility and save you a lot of time since you no longer have to go to every channel setting to disable the view.

How does it work?

From Studio, in the Content display, click on edit in your existing “Feed” button. The new “Data” tab will now come up with a list of all the channels you’ve created.

To remove a channel from the Feed, simply click the “x” next to it and the channel will no longer be displayed on the Feed you created in the Event app.

To add a channel, you can click on the search bar and search for the name of the channel you wish to add. Based on what you are typing, you will get a suggestion of channels from the dropdown menu. Click on the channel you want to add to include it in your selection and have it displayed in the event app as well.

ℹ️ Removing a channel from the selection does not delete the channel. This will only remove the selection from Event app’s display. The channel can still be found on Studio under Content → Feed channels.

CONNECT · Audience engagement
4 months ago

Search sessions by speakers, custom fields & child sessions

Have you ever found yourself late for a conference, not remembering the exact title?

To help you find faster your session and gain some time, we’ve made it easier than ever to browse session lists! With newly targeted search fields, you can quickly filter out and find exactly the kind of sessions you want to watch.

You can now search using the following fields:

  • By speakers - NEW!
  • By searchable custom fields - NEW!
  • By children sessions - NEW!
  • By title
  • By exhibitor name
  • By description

Go ahead and try out these new search fields and find your best sessions!

💡 To be able to search by searchable custom fields, the organizer needs to switch on the property “include in search results” each time a custom field is created.


CONNECT · Audience engagement
4 months ago

Ability to define the primary email address

Good news! You can now choose the primary email address linked to your account. Thanks to this feature, you can now receive communication emails at a different email address than the one you provided when you registered.

How do I do this? Go to your profile and click on "SET AS PRIMARY"

Note: Only a verified email can be used as the primary email


CONNECT · Audience engagement
6 months ago

Search items by searchable custom fields

Search functionality allows attendees to quickly find what they are looking for in an event.  the Swapcard platform already offers the ability to search inside items’ pages using below different fields:

  • By name
  • By exhibitors name
  • By description
  • By custom fields - NEW!

Today, Swapcard introduces the ability to search by custom fields.

A custom field is a field that is added by the organizer, editable by the attendee or not, to give more information about the item.

For example, you could have a custom field that you created called “Color”

You can have values like “Yellow”, “Pink”, or “Orange”.

With this release, the attendee would be able to search an item by color.

For each custom field created, the organizer will just need to switch on if the custom field has to be included in the search results.


CONNECT · Audience engagement MONETIZE · Exhibitors & sponsorships
6 months ago

Exhibitors' recommendations

At Swapcard, we strive to provide attendees with a custom experience, which is why we show personalized content recommendations to them! We just launched exhibitors’ recommendations so that attendees can easily find exhibitors or sellers they may be looking to connect with.

Our AI makes these recommendations based on the data from attendee profile and their interactions with the app.

By clicking these personalized recommendations, the attendee will find relevant information about the exhibitors. In order to have more accurate recommendations, the attendee can either add more data to their profile or mark recommendations as irrelevant. The AI will learn from it and return more personalized recommendations.

At any time, the shortcut “Learn more” is available to give more information about Swapcard’s AI.

We hope you enjoy the personalized exhibitor recommendations!

Personalized recommendations are also available for People, Sessions & Items!

CONNECT · Audience engagement MANAGE · Onsite production
7 months ago

Indoor positioning in the event Map 🧭

In-person events are back, and finding the right place to attend a session or meet an exhibitor can be a challenge.

We are a really excited to announce that we have added Indoor Positionning and Navigation to our Map feature thanks to IndoorAltas technology!

It is now possible to be geolocated on the map by displaying a blue dot indicating your position.

To allow the display of the blue dot, the venue requires to be equipped with beacons. Beacons are small devices that should be installed at several points in order to send signals to the smartphone.

When using indoor positioning with IndoorAtlas, it is now possible to use the blue dot as the routing starting point. Here are the steps to follow:

  • On the map, select a booth you want to visit, then click on “Directions” to set the route.
  • In the field “From”, select the option “Current location” to set your position as a starting point.
  • Finally, click on “Route” to launch the way-finding.

The blue dot is moving along the path at the same time you’re walking! 🚶‍♂️