We are actively working on the redesign of the notification management in the studio. In this phase of the redesign, we have improved the notification main page with the following changes:

• Notification table has been redesigned for better visibility at one glance
• Improvement of “Target type” section to show who will receive the notification
• Improvement of “People targeted” section to display the number of people targeted
  

• The notification creation page includes the following changes:

  • Each section displays more description for a better understanding
  • Targeting options have been expanded, so you can choose a single condition or combine multiple conditions with positive and negative relationships to target the right contacts for each campaign
  • Display of event timezone for planned notifications

🎯Target improvements

Here we have improved the target section for organizers to define a precise target for the notification to be sent

• The new condition “All people” is selected by default and allows to target every member of the event
• There is no limit of conditions (All people, groups, attendees of a sessions and selected exhibitor)
• A condition can have a “Group of condition”
• Organisers can add as many conditions they want

What is a group of condition ?

When selecting a first condition (except “ALL people”), a “Group of conditions” can be added to refine the target.

The “Group of conditions” that can be added as “AND” or “OR” are:

• Groups: the ability to select from existing groups
• People: ability to select specific people
• Attendees of a session: ability to select specific session(s)
• Selected exhibitor: ability to select specific exhibitor(s)

ℹ️ A “Group” can not be selected as a “Group of condition”

What is the “AND” and “OR” logic?

The logic “AND” or “OR” is displayed only if two conditions has been added.

Selecting “AND”

This means that All conditions in the group should be met to target the people

• Example: I want to target people (living in Germany AND speaking German) or active on the platform

Selecting “OR”

This means that Any conditions in the group should be met to target the people

• Example: I want to target people (living in Germany OR speaking German) and active on the platform

Number of people targeted

The goal is to display the number of people targeted by the notification’s conditions selected by the organizer and having access to the list for a closer look.

From the page edition, we have the following changes regarding a notification status:

• we have added 3 visible labels: “Planned”, “Sent” and “Failed”
• “Planned”, “Sent” and “Failed” can be deleted
• Only “Planned” and “Failed” notifications can be edited

Stay tuned for more exciting Notification manager improvements to become available soon!

A Roundtable allows multiple participants to share their thoughts and ideas around a specific topic. However, it can be challenging for all participants to get an equal opportunity to speak, especially in large groups or when multiple people are talking at the same time. 

To address this issue, a new feature has been introduced that allows participants to raise their hand during unmoderated Roundtables. We’ve also improved the Raise Hand feature during moderated Roundtables.

This feature works differently depending on whether the Roundtable is moderated or not:

If the Roundtable is not moderated, when a participant raises their hand, everyone in the meeting hears a sound and sees a hand icon on the video thumbnail, indicating who wants to speak. Additionally, there will be a list of people who have raised their hand, which can be accessed by all participants.

If the Roundtable is moderated, the moderator should hear the sound when someone raises their hand. The moderator will have access to the list of people who have raised their hand and can decide who should speak next.

The ability to Raise Hand during a Roundtable is an excellent addition that can make online meetings and discussions more organized, efficient, and inclusive.

This feature will enhance the attendees’ experience during physical sessions. Now, organization members can access our web Event App to open poll results and session QR codes in dedicated full-screen views. This feature will enable physical attendees to participate in polls and take part in live discussions.

Full-Screen Poll Results

You can now view the results of the polls in a clear and concise manner. Additionally, we have included a QR code so physical attendees can participate in polls during the session. With this feature, attendees can quickly and easily scan the QR code to submit their responses.

You simply have to click on the new button “Present the poll”.

This will open the results as a dedicated view in a new tab:

Session QR Code

We have also introduced a dedicated view for the Session QR code. Physical attendees can now take part in the live discussion, ask questions, and participate in polls by scanning the QR code. This feature makes it easier for attendees to engage in the session and provides a seamless experience for everyone involved.

As an organizer, you simply have to click on the new button “Display session QR code”:

Physical attendees can scan the QR code and reach the Session in the app.

A new tab in My Event to discover all your recommendations!

Trying to find what you’re looking for can lead to unnecessary time spent scrolling when you could be meeting the right person, chatting to the right exhibitor, or going to the right session. Swapcard understands and has added a feature to help cut down on wasted time.

You can find this feature in your My Event tab.  By clicking “Explore event”, you will find various recommendations, including:

• People matches
• Exhibitor matches
• Session matches
• Item matches

💡 Additionally, by clicking on a People match, you will discover details and explanations about why this person is recommended to you.

For organizers, by default, you will always find this new tab in My event. However, you can also disable it by clicking Studio > Event builder > Content display > My event (edit) > Data. You can also select which matches you want to display.

If you can’t find relevant recommendations, there could be a few reasons. First, if you’re a new event member, you’ll only be able to see accurate recommendations after completing your profile and using the app by bookmarking or making connections. Your first recommendations will be based on the popularity of these elements, so if you want personalized recommendations, use the app!

There's been significant improvement in the email notification manager: Users will be able to manage their email preferences per community and not per event anymore. 🔥

The email preferences per event will be replaced by the email preferences per community.

How does this work?

The email settings are located in the same place:

From the event page, click on the profile icon to access the drop-down menu, and then choose “Settings” to be redirected to the event settings page.

Under “Email notifications”, a community member can manage their email preferences.

⚠️ When an option is checked, the community member will set this new preference for the community and all the events linked to that community.

Captello provides various gamification experiences including leaderboards, scavenger hunts, and gift card rewards to engage your participants.  We are pleased to announce that this integration with Swapcard is now available in the studio.

How can I use it?

• From Captello copy your Zone URL
• In the studio, in the content section, click on "Add button"
• Select "Captello"
• Paste your Captello Zone URL

We’ve updated our mobile app to include a share button in the detail view.

With one click on the top right, you can easily share:

• A session
• An exhibitor
• An item

We took a big step forward in our Community developments!

It is now possible to create and display sessions at the Community Level.

How to create Session Content at the Community Level?

In Studio, at the Community level, you can see “Content display” in the sidebar:

This page gathers all your Community content pages. You can click on “ADD BUTTON” to create a new view. In the Content type modal, you can click on any of the 3 existing options at Event level:

• Schedule
• Live session
• On-demand video library
  

Once you’ve chosen a label and a color for the content button, the settings view will open in a side panel.

For now, in the “Visibility” tab, you cannot define the visibility of the content. This means that anyone who’s a member of at least 1 event inside the Community will see the content view:

You can define :

• Any conditions with specific values among the session format, default custom field (Type/Location/Topic), any single or multiple choice custom field
• The format of the view (List/Grid/Live)
• Top navigation bar (which includes all the single/multiple choice custom fields enabled at Community Level)
• Section titles (which includes all the single-choice custom fields enabled at Community Level)
• Sorting (start date/creation date/title)
• Available filters that users will be able to use (Type/Location/Topics/any single or multiple choice custom fields that are enabled at Community Level)

What does a Community Session view look like in the event app?

Session views at the Community level are the same as an event. The only exception is that in a Community, it’s currently not possible to register/bookmark any session. This will be available soon in an upcoming release.

When clicking on any Community session, you will be able to find out more session details:

We’ve just introduced a new and fast way to display a channel at your event!

As an organizer, you can now see all the channels you have created in the “Data” section and quickly decide which channel should appear on your Newsfeed.

This new update will give you more flexibility and save you a lot of time since you no longer have to go to every channel setting to disable the view.

How does it work?

From Studio, in the Content display, click on edit in your existing “Feed” button. The new “Data” tab will now come up with a list of all the channels you’ve created.

To remove a channel from the Feed, simply click the “x” next to it and the channel will no longer be displayed on the Feed you created in the Event app.

To add a channel, you can click on the search bar and search for the name of the channel you wish to add. Based on what you are typing, you will get a suggestion of channels from the dropdown menu. Click on the channel you want to add to include it in your selection and have it displayed in the event app as well.

ℹ️ Removing a channel from the selection does not delete the channel. This will only remove the selection from Event app’s display. The channel can still be found on Studio under Content → Feed channels.

Have you ever found yourself late for a conference, not remembering the exact title?

To help you find faster your session and gain some time, we’ve made it easier than ever to browse session lists! With newly targeted search fields, you can quickly filter out and find exactly the kind of sessions you want to watch.

You can now search using the following fields:

• By speakers - NEW!
• By searchable custom fields - NEW!
• By children sessions - NEW!
• By title
• By exhibitor name
• By description

Go ahead and try out these new search fields and find your best sessions!

💡 To be able to search by searchable custom fields, the organizer needs to switch on the property “include in search results” each time a custom field is created.