Managing legal terms for an event is always a balancing act:

• You need the flexibility to fix or improve the wording
• You must stay compliant with what attendees already accepted
• You want to avoid forcing thousands of users to re-accept for a tiny typo

That’s exactly the problem this feature solves.

🚨 The core problem

Before this update, editing a term with existing acceptances was risky and unclear:

• What happens to past acceptances?
• Do I invalidate them?
• Do I need to reset everyone?
• Can I version my terms properly?

Organizers needed explicit control, not hidden side effects.

1) Nothing is saved by accident

Editing the description does not auto-save.
The Save button stays disabled until a real change is made.

➡️ This prevents unintended legal updates.

2) Smart save depending on real data

When you click Save:

🟢 No acceptances yet

Your change is saved instantly. Simple.

🟡 Existing acceptances

You get a decision modal:

“Manage existing acceptances”

You must choose how your update impacts users.

3) Attendees stay in control too

Acceptance is no longer a one-way action.

Users can revoke their acceptance at any time.

That means:

• They can withdraw consent if they no longer agree with the terms
• Their status is immediately updated
• Organizers always see the real, legally accurate state

➡️ This keeps the system aligned with consent regulations
➡️ And gives transparency to both sides

Get a clear view of your ticket revenue

We’re introducing Analytics for Money Collected, a new set of financial metrics designed to give organizers a precise and actionable overview of revenue generated from paid tickets.

🔎 Why this matters

Until now, understanding how much cash was actually collected and how much was still pending or overpaid often required manual exports or external reconciliation.

With these new analytics:

• You instantly see how much money your event has generated
• You gain better visibility for finance, accounting, and reporting

🎟️ Paid Tickets Purchased

Displays the total number of paid tickets purchased.

This metric reflects ticket volume only and excludes free registrations.

💵 Total Collected

Shows the actual cash collected from paid ticket sales.

Formula:
Total Collected = Total Charges – Total Refunds

This represents the net revenue received after refunds.

⏳ Total Balance Due

Displays the total monetary amount still due from registrations that are in a Balance Due status.

• This is a sum of unpaid amounts, not a count of registrations
• Optionally shows the number of registrations associated with this amount

Use this metric to quickly identify outstanding payments and follow up if needed.

With this release, organizers now have full control over how Extras are visually presented, including the ability to enable or disable images globally and upload custom visuals for each Extra.

Enable or Disable Images on Extras

You can now decide whether Extras should display images in your Marketplace.

Where?

Marketplace → Settings

🆕 Default Behavior

For newly created events:

• The “Display images on Extras” toggle is set to OFF by default.

Upload & Manage Images for Extras

Images help exhibitors visualize exactly what they’re buying.

You can now upload and manage a custom image for each Extra directly from the Create/Edit Extra page.

📤 Upload an Image

When uploading a valid image:

• If the file size is within the Studio’s maximum limit
• The image is successfully associated with the Extra
• It appears instantly in the Preview section

This lets you verify exactly how it will look before publishing.

The wait is over! After a successful launch on the web, Sherlock, the dedicated event AI agent, is now officially available on the iOS and Android mobile apps. 📱✨

The Sherlock mobile integration helps you put a personal concierge into the pocket of every attendee, ensuring they navigate your event with ease, even while on the move.

Your event, now in their pocket

Sherlock on mobile provides the same deep, context-aware intelligence as the web version but is optimized for the frantic pace of an onsite event. It understands who the user is, their specific permissions, and the unique layout of your venue.

You can now offer your participants a way to:

• Manage schedules on the fly: Participants can ask Sherlock to "Find a session about AI starting in 10 minutes" or "Show me my next meeting" while walking between booths.
• Surface leads in real-time: Exhibitors can use the app to quickly ask, "Who are the most relevant leads for me to meet today?" without needing to sit down at a laptop.
• Get instant support anywhere: Whether it’s finding the nearest restroom or asking "How do I scan a lead?", Sherlock handles the repetitive FAQs so your onsite staff can focus on high-touch VIP support. ☕

Why mobile changes the game

Bringing Sherlock to iOS and Android specifically aids in onsite engagement and logistics:

• Reduced Friction: No more switching between tabs or looking for information booths. Everything is a quick chat away.
• Better ROI for Exhibitors: By suggesting relevant products and booths to attendees as they walk the floor, Sherlock drives more spontaneous, high-quality traffic to your exhibitors.
• Find Leads: From finding the best leads to meet, or not, to exporting all your new business deals, Sherlock eases the Leads management, optimising sales time.

Key Mobile Capabilities 🚀

• Multilingual Support: Attendees can chat with Sherlock in their native language for a truly inclusive experience.
• In-App Guidance: Sherlock explains how to use the app (like lead retrieval or QR scanning) based on the user's role.
• Visibility-Aware: It only suggests sessions, exhibitors, or people that the specific user has the right to see or access.

How to get started

If you have already enabled the AI Assistant in the Studio, Sherlock will automatically appear for your users on the latest version of the Swapcard mobile app.

Not using it yet? Head to Studio > AI Assistant > Enable Assistant to give your participants the smartest travel companion they’ve ever had! 🕵️‍♂️✨

Organizing content across multiple item categories is now simpler and more flexible. This update improves how item views are configured, giving organizers clearer control over what is displayed, without adding complexity.

What’s New

When creating or editing an item view, organizers can now select several type of items and sub-categories at once instead of being limited to a single category or an “All” option.

The previous dropdown has been replaced with a checkbox-based selection, where:

• Each type of item and sub-category has its own checkbox
• Everything is selected by default
• At least one type of item must always remain selected

This makes category selection clearer, faster, and more precise, especially for events with complex item structures.

How It Works

• Multiple category selection: Organizers can select one or several types of item  to include in the page.
• Checkbox interface: Categories are displayed as a list of checkboxes, making selections easy to review and adjust.
• No “All” category: The former “All” option has been fully removed to avoid ambiguity and improve clarity.

Seamless Transition for Existing Views

This enhancement makes item views more intuitive to configure while supporting the growing complexity of large trade shows, congresses, and exhibitions.

We’ve redesigned the Community Home Page on web to offer attendees a clearer, more modern experience from the moment they log in.

A More Modern and Polished Interface

The new home page has been visually refined to create a cleaner and more contemporary look. The updated design makes navigation smoother and more intuitive, helping attendees quickly understand where to go and what to explore. For organizers, this means your community space feels more professional and aligned with the standards of large-scale trade shows, congresses, and exhibitions.

Clearer Event Grouping

Events within the community are now grouped in a much more comprehensible way. Instead of navigating through scattered listings, attendees can easily browse and understand how events are organized.

Better Visibility for Suggested Events

Suggested events now appear more prominently on the home page. Attendees can instantly discover relevant events tailored to them, without needing to search.

The Customizable Confirmation Page helps you own the narrative the moment an attendee finishes their registration. Instead of a generic "thank you" message, you can now transform the final step of the registration flow into a strategic touchpoint that guides users toward their next steps. 🏁

Drive Action Beyond the "Sign Up"

This feature ensures your attendees aren't left wondering "what now?" You can tailor the final screen to match your event’s specific goals, whether you're focusing on logistics, networking, or boosting sponsor ROI.

How you can use it to level up your event:

• Streamline Logistics: Provide an immediate link to your preferred hotel booking system or travel partner to increase accommodation pick-up. 🏨
• Boost App Adoption: Insert a direct call-to-action (CTA) for attendees to download the mobile app and start networking. 📱
• Maximize Engagement: Link directly to session pre-registration, speaker bios, or a "Getting Started" video guide. 🎥
• Promote Sponsors: Use the space to highlight a "Welcome Sponsor" or direct users to a virtual exhibition floor. 💰

What’s New?

• Rich Text Control: Use the editor to format instructions, add hyperlinks, and style the message to fit your brand voice.
• Dynamic Redirects: Guide users exactly where they need to go, whether that’s an external URL or a specific page within the Swapcard platform.
• Real-time Updates: Change the confirmation message as the event approaches (e.g., from "Book your hotel" to "Check out the floor plan").

Stop letting the registration finish line be a dead end. Turn it into the first step of a great event experience!

Organizers can now create multiple feed views to better structure event communications and target different audiences.

When creating a feed channel, you can select the feed view where it will appear, or create a new view directly from the channel creation modal. This makes it easy to organize content without interrupting your workflow.

In Studio, a new “Displayed on” column in the Feed Channel list clearly shows which view each channel belongs to. This gives you instant visibility.

Feed channel names can also be translated into all event languages, ensuring a clear and localized experience for international attendees.

With multiple feed views, you gain better control, clearer communication, and a more organized event platform, while keeping management simple and efficient.

The Profile Completion feature helps you increase attendee engagement and data quality by providing users with a clear, visual nudge to finalize their professional details. A complete profile is the cornerstone of successful networking; after all, it’s hard to make a "perfect match" if the AI doesn't know who you are!

What’s New

Attendees will now see a dynamic progress bar on their "Me" tab if essential information is missing. This visual indicator calculates a completion percentage based on core fields: Job Title, Company, and any Custom Fields you’ve set as editable.

How it Works

• The Visual Nudge: If a profile is incomplete, the "Edit Profile" button transforms into a more actionable "Complete Profile" button, accompanied by a percentage bar.
• Guided Editing: Clicking "Complete Profile" takes the user directly to a focused view.
• The "Finish Line" Feeling: Once the profile reaches 100% completion, the progress bar disappears, the button reverts to "Edit Profile," and the user gets that sweet feeling of digital accomplishment. 

Why Organizers Will Love It

• Better Matchmaking: More data means our AI can suggest more relevant connections, increasing overall attendee satisfaction.
• Exhibitor Value: Lead retrieval is only as good as the data captured. Complete profiles ensure your exhibitors walk away with high-quality, actionable leads.
• Cleaner Data: Higher completion rates mean your advanced filters will be more robust and insightful for better lead search.
• Smart Calculation: The completion percentage is rounded and specific to the fields you choose to make editable, ensuring the bar is always relevant to your specific event needs.

What's New?

We're excited to announce enhanced filtering capabilities for integration imports in Swapcard Studio. You can now apply advanced, multi-level filters directly from the frontend when importing People, Exhibitors, and Sessions from your integrated systems.

Key Highlights

• Visual Filter Builder: Create complex filter conditions with an intuitive interface
• Multi-Level Nesting: Combine multiple conditions using AND/OR logic
• Extended Object Support: Now available for People, Exhibitors, and Sessions
• Rich Operator Set: Use IS, IS NOT, CONTAINS, DOES NOT CONTAIN, LESS THAN, GREATER THAN operators
• Visual Filter Indicators: Easily identify which objects have active filters applied
• Seamless Migration: Existing backend filters now visible and editable in Studio

🔐 What's Changed?

Before

• Filter configuration was only available through backend settings
• Limited to People and Exhibitors objects
• Required technical support for complex filtering logic
• No visual indication of applied filters

After

• Self-Service Filtering: Configure complex filters directly in Studio's Integration mappings
• Sessions Support: Filter logic now extends to Sessions objects
• Visual Filter Management:
  • Filter icon appears next to each object
  • Red dot indicator shows when filters are active
• Advanced Logic: Create nested condition groups with flexible AND/OR combinations
• Complete Transparency: Previously configured backend filters are now migrated and visible in Studio