We are thrilled to introduce a new Email Campaigns feature for your events!

1) What is the benefit of using email campaigns?

Now you are able to define your target audience only once, and all emails within that campaign will be sent to the same target. This will save you time and effort by eliminating the need to manually select your target audience for each email within the campaign.

2) What happen to my existing emails?

We automatically migrated your existing emails into campaigns, based on email targets. This means that without any action on your side, your emails are already grouped at the time of the release of this feature.

3) How to create a new campaign?

• Go to the Studio -> your event -> Communications -> Emails -> Create campaign
• Add a campaign name and select targets

• Add emails to your campaign, and each email included in your campaign will be sent to the same target.

Please note, a campaign can include different types of emails:

• One time (sent one time to a target user)
• Continuous (sent to each new member of a group, for example, a registration email)

We believe that this new feature will significantly enhance your email marketing efforts and help you achieve your business goals. Stay tuned for more updates on this release!

The “Top performing” section within the Community analytics dashboard displays these individual metrics to the organizer:

• Most popular session
• Most popular speaker
• Most popular exhibitor
• Most popular sponsor
• Most contacted user
• Best networker
• Most active user

Previously, the system would compute metrics for organizers based on determining factors we thought best fit the description. Now, these individual metrics allow organizers to decide on their own what determining factors make someone the most popular speaker, exhibitor, etc.

Organizers can also filter based on the metrics displayed at the top of the box, keeping in mind that the results may change depending on the chosen metric.

We hope organizers enjoy this addition to the Community dashboard! Keep an eye on future releases as we work towards more exciting metrics.

Each contact made via Lead Retrieval during an event is automatically included in the exhibitor's lead report of that same event. This means that even if a connection was already existing between the exhibitor member and the contact from a previous event, the contact that has been scanned again in the current event will also show up in the last report, along with the latest profile details saved for this event.

Additionally, this feature allows for a more comprehensive analysis of the event's success, as it shows the number of leads generated, regardless of whether they were scanned during previous events or not.

Here are some updates that have been made to freshen up the UI of the People view.

• All the profile cards are now harmonized in order to have the same design and keep consistency across all the pages.

• 
  In order to make the profile more visible to the attendees, a blank background has been added to each section located in the People view including:
  • AI recommendations
  • Online people
  • People to meet
• Additionally, the different carousels have been updated to make them more noticeable and therefore usable.

Inside the Swapcard platform, attendees can send meetings to each other to ensure they meet the right person at the right time and location. It is also possible to register for sessions.

In order to not miss out on anything, the schedule is displayed inside My Event. However, each time the users are busy accepting a meeting or registering for a session, they should be aware of the potential conflicts they have inside My Schedule.

That’s why Swapcard decided to display the time conflicts inside My Event, and to warn the users each time:

• The users accept a meeting but they already have a session in their schedule
• The users register for a session but they already have a meeting or a session in their schedule

This new feature allows moderators and speakers of a Backstage session to communicate with each other in a secure and private chat. The private chat is accessible only to them, ensuring that conversations remain exclusive to the intended audience.

The private chat has all the features that are available in the usual session live discussions, including reactions, answering messages, and file uploads. This means that moderators and speakers can collaborate and share information with each other in real-time.

Furthermore, when a message is sent, the chat box opens automatically. This feature ensures that everyone in the Backstage is aware of the ongoing conversation and can join in if needed.

In summary, the private chat for moderators and speakers inside the Backstage is an essential feature that enhances communication and collaboration. It makes it easier for moderators and speakers to work together and deliver an outstanding session experience for all attendees.

Try it out today!

Swapcard now offers the ability for someone not logged into Swapcard, or not registered to any of the Community's events, to access the Community and its content through the Guest Mode.

Each Community now has a new Guest Mode Group, and it's possible to set the permissions for this group.

It’s also possible to define whether Guests can view each Community in the “Groups & permissions” section.

The Guest Mode is a great way to open your Community to external people and allow them to discover your content and activities. It can also increase the visibility and engagement of your Community.

We are introducing changes to the Exhibitor Center in order to improve the UX and UI of the application, modernize and align it better with the Swapcard Event App and Swapcard Studio.

The following improvements applied to the Exhibitor Center landing page:

• Filtering of displayed content based on “ongoing/ upcoming events” and “past events”
• Displaying exhibitors e.g. LinkedIn and the related events in order from the most recent
• Ability to collapse events related to an exhibitor
• Option to revert to the old version of Exhibitor Center for the first two weeks after the release

The following improvements applied to the Exhibitor Center event page:

• The community logo is visible in the top navigation bar
• Both the Exhibitor and the Event names are presented in the side navigation bar (rather than the top navigation bar)
• Team members have the ability to select other events under the event dropdown list (side navigation)
• Team members have the ability to select another exhibitor within the same event under the exhibitor dropdown list (side navigation)
• Updated UI and order of pages on the side navigation

Stay tuned, as we are working to deliver more Exhibitor Center related improvements in the coming months!

Our platform now displays the current consumption status of the current plan and gives the option for organizers on the Free Plan to upgrade to the Starter Plan.

With this update, organizers can monitor the usage of their plan in real-time.

For organizers on the Free Plan, the upgrade feature provides the opportunity to access additional features and services to enhance their event.

Stay tuned for more exciting updates and features from our platform!

We are thrilled to announce a significant update to our platform that aims to improve the quality of connections and meetings for all our users. With the growing presence of spammers and bots on networking platforms, it has become essential to prioritize genuine connections and combat unwanted solicitations. Our latest feature allows us to address this issue effectively by limiting the number of connection and meeting requests users can send within a specific period.

How does it work?

To promote meaningful interactions and prevent abuse, we have implemented a connection and meeting request limitation feature. When users attempt to send an excessive number of requests within a specified time frame, our system will intervene to maintain a high standard of user experience.

Upon reaching the connection or meeting request limit, users will receive the following alert: "You have exceeded the allowable number of consecutive requests. Please try again later."

By implementing this feature, we aim to create a safer and more enjoyable networking environment for all our users!