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Swapcard Product Updates

Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

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  • Coming Soon!
  • CONNECT · Attendee networking
  • CONNECT · Audience engagement
  • NURTURE · Community
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  • MONETIZE · Lead management
  • MONETIZE · Ticket sales
  • MANAGE · Event management & promotion
  • MANAGE · Onsite production
  • MANAGE · Session AV production
  • MANAGE · Integrations
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Coming Soon!
4 months ago

Join our Monthly Product Update and discover our new features

Why should you join? Here are the top 5 reasons:

  • Discover the latest Swapcard product releases and updates 
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  • Get real-time answers to your most pressing questions and learn how to implement new features for your events 
  • Give us your feedback for our team to take into account as they develop industry-leading features 
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Coming Soon!CONNECT · Audience engagement
yesterday

Improvements of the email notification

There's been significant improvement in the email notification manager: Users will be able to manage their email preferences per community and not per event anymore. 🔥

The email preferences per event will be replaced by the email preferences per community.

How does this work?

The email settings are located in the same place:

From the event page, click on the profile icon to access the drop-down menu, and then choose “Settings” to be redirected to the event settings page.

Under “Email notifications”, a community member can manage their email preferences.

⚠️ When an option is checked, the community member will set this new preference for the community and all the events linked to that community.


MANAGE · Event management & promotion
a week ago

Personalized Emails: The Power of Dynamic Values

Dynamic values in an email text editor are a powerful tool that can help you personalize your emails and make them more effective. 

These values are now displayed as tags, which can be inserted into your email text to automatically insert information such as the recipient's name or the date of the email and more.


Coming Soon!MANAGE · Session AV production
a week ago

Ability to transform any RTMP Session into an On-demand Session

If you have set up an RTMP Session using a third-party provider or through our own Backstage solution, and if you recorded it with the option enabled from the Session details in Studio, it is now possible to turn it into an On-demand Session.

How to turn an RTMP Session into an On-Demand Session?

When your Session is over, you now have a new “Convert to on demand” button just below the Format option in the Session details within Studio:

Clicking on it will open the following pop-up window:

From this window, you are able to select which recording you want to use, click on “Save changes” and it’s created like magic. Your Session has now been converted into an on-demand Session and it will display the recording you selected.

Coming Soon!MANAGE · Session AV production
a week ago

Screen Sharing with Backstage

As a moderator or a speaker, you can now share your screen with Backstage.

On the Backstage platform, a new button just below the main stage allows you to share your screen:

Once you click on it, a pop-up from your browser will ask which screen or window you would like to share, and then it will appear in the bottom list as shown below:

At any time, while any speaker is sharing their screen, the moderator (and moderator only) will be able to invite the person screen-sharing on the main stage.

The Main Stage layout will then automatically adapt to allow for maximum space of the screen sharing.


Coming Soon!NURTURE · CommunityMANAGE · Event management & promotion
a week ago

Community View Visibility and People Community View Content

After the release of Groups and Permissions at the Community level, we can now use these groups to define who can see the Community View, but also which People should be showcased in a Community People View.

Using Groups to define Community View Visibility

In the “Visibility” tab of any Community View, you can define which Community Group can see the content:

Any People member of an Event Group linked to a Community Group toggled in this menu, will have access to the content.

Using Groups to define Community People View Content

In the “Data” tab of any Community People View, you can define which Community Group’s members should be displayed in the view:


Coming Soon!MANAGE · Session AV production
a week ago

New Session editor in Studio

We completely revamped our Sessions editor in Studio to make it easier to use, clarify all the session formats we provide, and have a smoother session creation/edition path.

Session creation is now much easier, thanks to new format list options when creating one.

Depending on the format chosen, the pop-up window will ask you to upload a video, refer a video URL, etc. The creation path is now much more guided.

Once the session is created, all the session format settings are collected in a new tab “Format & video” which allows you to focus only on this information.

The session creator/editor layout has been turned into a two-column layout to make the navigation and comprehension easier.

We also added alert messages while updating and changing the session format. This way, potential mistakes are reduced:

Also, trying to update any session date (the session date itself or the streaming availability date), a brand new pop-up window will open that gathers all the date parameters to help make those changes easier:

In the Sessions list in Studio, we also added an indicator next to the session format value in the “Format” column with additional information.

This way:

  • For an on-demand session, you can know whether it is:
    • A video file
    • An embedded video
  • For a livestream session, you can know whether it is:
    • An RTMP
    • A Backstage Session
    • An embedded video
  • For a prerecorded session, you can know whether it is:
    • A video file
    • An embedded  video
MANAGE · Event management & promotion
2 weeks ago

Ability to select and cancel pending or confirmed meetings in bulk

Sometimes meeting requests awaiting a response will need to be removed to free up the time slot. To help organizers easily manage this situation, we are releasing a new functionality in the Organizer Studio that will give them the option to cancel pending or confirmed meetings in bulk.

The organizers can choose whether they want to notify the participants that their meetings have been canceled. If yes, the participants will receive a notification in the app.

How does it work?

The organizers need to go to the Studio → Meetings. Here, they can select one, several, or all pending or confirmed meetings and click on “Cancel meeting(s)”.

Then, a pop-up message will allow the organizers to choose whether they want to notify participants or not.

Once the cancelation has been confirmed:

  • All participants are notified if the checkbox is selected
  • “Pending” and/or “Confirmed” meetings status will change to “Canceled”
  • Participants’ schedules are now free to book another meeting in that time slot
MANAGE · Event management & promotion
2 weeks ago

Ability to view existing and deleted groups on the Analytics Dashboard

An improvement has been made to the Analytics Dashboard in the Studio, where organizers can now view any groups that have been deleted in the “Filter by group” dropdown list.

In the default view, all “Current groups” will be pre-selected. Organizers will have the option to unselect any of the current groups if needed, or to also select some or all of the “Deleted groups”. The names of the deleted groups will be displayed, along with the number of users that belonged to the group. Deleted groups which did not contain any users will not be displayed in the dropdown list.

Please Note: When no group is selected from the list, the active user number takes into consideration active users from “All groups”. This includes those that currently exist and the groups that have been deleted previously. The ability to view deleted groups in the dropdown will provide an accurate representation of the Active Users to the organizers.

2 weeks ago

Link any event newsfeed to your community newsfeed

A newsfeed is a place where you can engage with your audience all year round, which is why we’re excited to announce that you’ll soon be able to link any of your event’s newsfeeds to your community newsfeed!

How can I link an existing newsfeed channel to my community newsfeed?

From the studio, in the community section, organizers can access the “Data” tab when they create a newsfeed view.

Then, using the search bar, you can find existing feed channels that have been created from your events. Select the one you want to link to make it appear on your community newsfeed.

The name of the event appears under each feed channel.

To remove a channel from the selection, simply hover over the channel and click on “x.” The channel will be removed from the selection and will still be available on the linked event.

ℹ️ Any member of your community will be able to view, post, comment, and react to any newsfeed you’ve made accessible in the community view, regardless of their event settings.