To enhance the badge design process and ensure seamless printing with Swapcard GO! printers, we are introducing default badge sizes in Studio. These predefined sizes will help prevent formatting issues and make sure your badges are fully optimized for Swapcard GO! box and printers.

When designing badges in Studio, you will now see the following added formats:

1. Swapcard GO (4 x 6 in)
   A standard 4x6 inch badge format designed for optimal printing.
2. Folded Swapcard GO (4 x 12 in)
   A 4x6 inch badge with an additional blank 4x6 inch section below it.
3. Label (4 x 3 in)
   A classic 4x3 inch label-sized badge suitable for quick-print needs or smaller display areas.

Why This Update?

• Prevent Sizing Issues: By using the default formats, you can avoid designing badges that may not print correctly with Swapcard GO! printers.
• Streamlined Experience: Standardized sizes mean a smoother setup process and a hassle-free experience for event organizers.
• Optimized for Events: These formats ensure badges are compatible with the typical printing equipment used at Swapcard-powered events.

What You Need to Do

When creating badges in Studio, simply select one of the new default sizes to ensure compatibility. No additional configuration is needed!

This update is designed to make your badge printing experience easier and more reliable. Happy designing!

AI Recommendations improvements continue, and this time, the Mobile user experience is enhanced! Inside the Exhibitors page, Exhibitors' recommendations will now be displayed to ensure easy access to your best interests. 

By clicking on it, you will have access to the full Exhibitor Profile to find the best information, book a meeting, or register for a session that your recommended exhibitor might host. The app offers up to 10 recommendations, and they are refreshed according to your interests over time. 

We’re thrilled to introduce a new feature that significantly enhances the attendee experience: the ability to download event passes as QR codes directly into Apple Wallet. This update provides a seamless, contactless solution for ticket access, enabling attendees to securely store and retrieve their digital passes with just a few taps—no more hunting through emails or apps for a ticket.
By replacing traditional paper passes or printed badges with digital QR codes, event organizers can streamline operations and provide a more modern, eco-friendly experience.

How to Enable the QR Code Wallet Feature in Studio

Organizers can activate this feature directly within the Studio platform:

1. Navigate to Event Builder
2. Go to Pages & Menu
3. Open the My Ticket page
4. In the Data section, enable the "Badge Wallet Download" option

Note: This option is only available if the ticket type is set to QR Code or Swapcard Badge. Once enabled at the event level, this feature becomes available to all attendees.

How Attendees Use It

Once the feature is activated:

1. Attendees open the event app and navigate to the Ticket page
2. They view their QR code
3. Tap the “Add to Apple Wallet” button
4. The badge is then instantly saved to their device’s Wallet app

This streamlined process ensures attendees always have their badge on hand—no app navigation or manual ticket retrieval required.

Key Benefits of Adding QR Codes to Digital Wallets

• Accessibility - Digital wallet passes can be accessed with just a few taps
• Enhanced Security - fingerprint, face recognition, or passcodes on digital wallets add an extra layer of protection
• Faster Check-ins: QR code scanning significantly speeds up the check-in process, reducing queues and wait times at the event entrance
• Automated Validation: Real-time validation of QR codes, ensuring that only valid and unused tickets are accepted
• Reduced Printing Costs: Eliminating physical tickets saves on printing and distribution costs.
• Lower Risk of Loss: Digital tickets are less likely to be lost or damaged

A Smarter, Greener Event Experience

This enhancement is more than just a tech upgrade—it reflects a shift toward more sustainable and user-friendly event practices. By going digital, event organizers reduce their environmental footprint while delivering a premium experience for attendees.
Enable this feature today in Studio and take your event to the next level.

Logging in just got way less annoying 🤗

We've made a few UX quick wins that may be small on paper, but feel huge in practice:

• Autofill magic ✨: If you’re using a native email app, your one-time code now appears magically without the need to go to your mail app!
• No more dashes: We’ve stripped the “-” from the OTP code both in emails and on the app. Because typing shouldn’t feel like solving a puzzle.
• Instant focus: Land on the OTP page and your cursor’s already in the first box, ready to roll.

Less clicking, less thinking, more getting-stuff-done.

You can now add a FAQ section to your event pages! Pre-filled with the most common attendee questions, this new block helps reduce support requests and improve the attendee experience.

✅ Edit, reorder, and add questions directly from the side panel
✅ Live preview of all updates
✅ Option to share FAQs with Swapcard Support to help us better assist your attendees

Available in the Page Builder !

At Swapcard, we continuously refine our platform to improve event management efficiency. Our latest enhancement focuses on the Session Excel Import/Export feature, ensuring better content support and integration with Backstage.

What’s New?

✅ New "Format" Column – Organizers can now view and modify session formats directly in Excel. Supported formats:  

•   Physical
  • Roundtable
  • Backstage
  • 3rd Party Tool
  • Embedded Video Hosting Platform

✅ New "Sub-Format" Column – Sessions now include content type classification:

• Live
• On-Demand
• Pre-Recorded

Why It Matters

These improvements streamline session setup, improve data consistency, and enhance content categorization, especially for hybrid and digital events.

📢 Get ready to experience a more flexible and efficient way to manage sessions in Swapcard.

A new meeting description field is to be added to our meeting request feature, making it easier for you to communicate important details with your meeting participants.

With this new feature, besides the optional chat message, you can now specify locations, agendas, or any other meeting specificities in the meeting description. This will not only help you to better organize your meetings but also boost your acceptance rate by providing your participants with more information about the meeting.

The meeting description field is only accessible by the meeting organizer and can be added or edited at any time before the meeting takes place. This ensures that all participants are on the same page and have a clear understanding of the meeting's purpose and objectives.

We understand that every meeting is unique and may require different information to be shared with participants. That's why we have made the meeting description field customizable, allowing you to tailor it according to your specific meeting needs.

To add or edit the meeting description, simply go to the meeting page or request a meeting, and click on the "Edit" button next to the description field. You can then type in your meeting details and save the changes. The meeting description will then be visible to all participants.

Organizers can now enhance badge templates by adding custom fields, in addition to standard fields. This new feature provides greater personalization and flexibility to meet specific event requirements, ensuring that attendee badges display relevant and customized information.

Key Features

• Custom Fields: Add unique fields beyond standard options.
• Available Field Types: Include single choice values, text and numbers
• Flexible Display: Show fields on printed or digital badges.
• Easy Management: A user-friendly interface for adding and editing fields.

How It Works

1. Access Badge Templates – Navigate to Studio → Onsite → Badge Templates to create or edit badge templates.
2. Customize Fields – Click "Design and Fields" to add or modify badge fields.
3. Choose Field Type – Select from Basic Fields (standard fields) or People Custom Fields (pre-created or new custom fields).
4. Add Custom Fields – Use existing custom fields.
5. Save and Apply – Once added, custom fields will be available for use on badge templates immediately.

Elevate Your Event Experience

This update empowers event organizers to personalize attendee badges effortlessly, improving the overall experience for guests and staff. By leveraging custom fields, badges can now include critical details tailored to the unique requirements of your event.

Start customizing your badges today and deliver a seamless, professional event experience!

We have some exciting news to share with you! As part of our continuous effort to improve and enhance your networking experience, we are pleased to announce that you can now receive notifications for the Newsfeed activity in all your events, including comments and reactions. This means that you will no longer have to constantly check your Newsfeed to see if anyone has engaged with your posts. Instead, you will receive real-time notifications whenever someone comments on your post or reacts to it.

We understand that staying updated on your Newsfeed activity is crucial for networking and building connections. This feature ensures you're always in the loop and can respond promptly, improving both your efficiency and experience on Swapcard. You’ll save time while staying engaged with your network seamlessly. 

Please note: This feature is currently only available on the web Event App. It is not yet available on the mobile Event App.

Creating a seamless registration experience just got easier. Our latest updates to the registration form builder and custom field creation are designed with you in mind. Here’s what’s new:

New Form Creation Landing Page

If you haven't set up a form yet, you’ll now see a dedicated landing page with:

• A quick explanation of the form feature
• A “Set up form” button
• A Help Center link for guidance
• A banner to enable Swapcard Registration if needed
  
  

Smarter Field Management

Fields are now organized into:

• Basic Fields – Must-haves for registration
• Custom Fields – Suggested or user-created options

You can now convert suggested fields to custom ones with a simple label prompt

Add Multiple Fields at Once

Select several fields at the same time:

• Selected fields are greyed out with checkmarks
• Click “Create Form” to add them all instantly
  
  

Better Form Editing Experience

• First & Last Name appear on the same line
• Fixed side panel with draggable fields
• Improved drag previews for better visual editing
• Create custom fields directly from the form editor
  
  

Clear Field & Section Selection

Easily see which field or section you're editing with new visual highlights.

These updates are designed to save you time, reduce clicks, and give you more control. Happy form building!