We’re thrilled to introduce a new feature that significantly enhances the attendee experience: the ability to download event passes as QR codes directly into Apple Wallet. This update provides a seamless, contactless solution for ticket access, enabling attendees to securely store and retrieve their digital passes with just a few taps—no more hunting through emails or apps for a ticket.
By replacing traditional paper passes or printed badges with digital QR codes, event organizers can streamline operations and provide a more modern, eco-friendly experience.

How to Enable the QR Code Wallet Feature in Studio

Organizers can activate this feature directly within the Studio platform:

1. Navigate to Event Builder
2. Go to Pages & Menu
3. Open the My Ticket page
4. In the Data section, enable the "Badge Wallet Download" option

Note: This option is only available if the ticket type is set to QR Code or Swapcard Badge. Once enabled at the event level, this feature becomes available to all attendees.

How Attendees Use It

Once the feature is activated:

1. Attendees open the event app and navigate to the Ticket page
2. They view their QR code
3. Tap the “Add to Apple Wallet” button
4. The badge is then instantly saved to their device’s Wallet app

This streamlined process ensures attendees always have their badge on hand—no app navigation or manual ticket retrieval required.

Key Benefits of Adding QR Codes to Digital Wallets

• Accessibility - Digital wallet passes can be accessed with just a few taps
• Enhanced Security - fingerprint, face recognition, or passcodes on digital wallets add an extra layer of protection
• Faster Check-ins: QR code scanning significantly speeds up the check-in process, reducing queues and wait times at the event entrance
• Automated Validation: Real-time validation of QR codes, ensuring that only valid and unused tickets are accepted
• Reduced Printing Costs: Eliminating physical tickets saves on printing and distribution costs.
• Lower Risk of Loss: Digital tickets are less likely to be lost or damaged

A Smarter, Greener Event Experience

This enhancement is more than just a tech upgrade—it reflects a shift toward more sustainable and user-friendly event practices. By going digital, event organizers reduce their environmental footprint while delivering a premium experience for attendees.
Enable this feature today in Studio and take your event to the next level.

To enhance the badge design process and ensure seamless printing with Swapcard GO! printers, we are introducing default badge sizes in Studio. These predefined sizes will help prevent formatting issues and make sure your badges are fully optimized for Swapcard GO! box and printers.

When designing badges in Studio, you will now see the following added formats:

1. Swapcard GO (4 x 6 in)
   A standard 4x6 inch badge format designed for optimal printing.
2. Folded Swapcard GO (4 x 12 in)
   A 4x6 inch badge with an additional blank 4x6 inch section below it.
3. Label (4 x 3 in)
   A classic 4x3 inch label-sized badge suitable for quick-print needs or smaller display areas.

Why This Update?

• Prevent Sizing Issues: By using the default formats, you can avoid designing badges that may not print correctly with Swapcard GO! printers.
• Streamlined Experience: Standardized sizes mean a smoother setup process and a hassle-free experience for event organizers.
• Optimized for Events: These formats ensure badges are compatible with the typical printing equipment used at Swapcard-powered events.

What You Need to Do

When creating badges in Studio, simply select one of the new default sizes to ensure compatibility. No additional configuration is needed!

This update is designed to make your badge printing experience easier and more reliable. Happy designing!

We’re thrilled to introduce a major improvement to your Swapcard experience! The "My Event" and "My Favorites" pages are now seamlessly integrated into your profile page, offering a more intuitive and streamlined navigation.

This update creates a single, centralized hub for managing both your personal information and event or community details. No more switching between pages—everything you need is now in one place. Whether you're updating your profile, checking your registered events, or exploring event schedules, you can now access it all from one unified location.

From your profile page, you can now:

• View your schedule, including sessions and meetings.
• Access your saved contacts.
• Browse bookmarks for exhibitors, saved items, and videos.

We’ve also revamped the look of the profile page to make it cleaner, more modern, and easier to navigate. This fresh design ensures a visually appealing and user-friendly experience as you manage your event activities and personal details.

These features will dynamically adapt to your current event or community context, ensuring a personalized and relevant experience every time.

Our goal is to make your experience on Swapcard as efficient and user-friendly as possible. By combining the "My Event" and "My favorites" pages with your profile, we’ve simplified workflows and reduced unnecessary clicks. This means you’ll spend less time navigating and more time engaging with what matters most—connecting with people, exploring sessions, bookmarks, and getting the most out of your events.

We’re continuously listening to your feedback to improve the platform. This revamp is just one of many enhancements we’re rolling out to make Swapcard the ultimate event experience.

Stay tuned for more updates, and as always, we’d love to hear your thoughts as you explore the new centralized profile page!

Exhibitors AI Recommendations carousel is now live on the Mobile App! This new addition will enhance your experience and make it easier for you to connect with the right exhibitors at events.

As you may already know, Swapcard uses artificial intelligence to match attendees with exhibitors based on their interests and preferences. With the new AI Recommendations carousel, this process is now even more convenient on your mobile device. The carousels will appear on your exhibitor page, making it easy for you to browse through the recommended exhibitors and their profiles.

We understand that time is of the essence during events, and finding the right exhibitors can be overwhelming. With our new AI Recommendations carousels, we aim to simplify the process and help you make meaningful connections. This feature will be available on both iOS and Android devices, making it accessible to all our users. The event organizers can always hide this carousel from the page if necessary.

A brand new design for the AI recommendations feature on Web is coming. Our team has been working to enhance your user experience and we believe this new design will do just that.

The new design for the AI recommendations feature brings a fresh and up-to-date UI that is not only visually appealing but also provides clear and easily visible information. We understand that time is of the essence for our users, and with this new design, you can quickly find relevant recommendations that will help you make the most out of your Swapcard experience.

As a reminder, the AI recommendations feature includes carousels, making it easier for you to browse through the suggested content. This will save you time and effort in finding the right sessions, exhibitors, and attendees that match your interests. Additionally, we also have the My AI Recommendations page where you can view all your personalized recommendations at once. This further enhances your networking and learning opportunities.