In virtual/hybrid events, interactive sessions have become a crucial component to engage participants and foster meaningful discussions. To enhance this experience further, a notable development has taken place with the introduction of new customization capabilities on the Session Interaction container. This update offers organizers the ability to tailor their session interface by hiding or unhiding tabs and reordering them according to their preferences.

Prior to this update, the Live Interaction container consisted of three tabs, each serving a specific purpose. These tabs were Live Discussion, Questions, and Polls. While these tabs provided valuable features, their static order limited the flexibility and personalization options available to session organizers.

With the recent enhancements, organizers now have the ability to hide or unhide each tab based on their requirements. This customization feature enables organizers to streamline their session's user interface, presenting participants with only the relevant tabs for a specific event. By hiding unnecessary tabs, organizers can reduce clutter and create a more focused and tailored interaction container.

Furthermore, the ability to reorder the tabs adds an additional layer of flexibility and customization. Previously, the fixed order of the tabs restricted organizers from adapting the session interface to their desired flow. However, with the new update, organizers can rearrange the tabs to match their event's structure and priorities. For instance, if questions take precedence over live discussions in a particular session, organizers can reorder the tabs accordingly, placing the Questions tab before the Live Discussion tab.

Finally, the interactions container that was named initially “Live Discussion” can now be renamed:

In addition, these new features have also been extended to the default Session settings. This means that all sessions created after the update will automatically adopt the customized settings, eliminating the need to manually update each individual session. By applying these settings at the default level, organizers can ensure consistency and save time by defining the visibility and order of tabs, but also the interactions container name, universally across their sessions:

Managing virtual events and webinars can be a challenging task, especially when it comes to controlling Backstage Sessions. Before, this role was shared among multiple organization members, leading to coordination issues and potential production problems. However, a new feature has emerged to address this concern: the ability to assign a unique moderator among event members for the Backstage Session.

The moderator assignment feature streamlines Backstage Session management by establishing clear hierarchy, enhancing communication, improving accountability and enhancing professionalism

How to assign a Moderator?

In a Session detail in Studio, you now have the option to select the moderator with a search bar that will search among all the event members.

The moderator assignment feature is a significant advancement in Backstage management, addressing the challenges of shared moderation and contributing to a more professional and stress-free event experience.

We're excited to announce a new feature available on the Swapcard app: participants can now send more than a single meeting to an attendee or an exhibitor! This feature is designed to create a more seamless experience for our users.

By allowing participants to send more than one meeting, attendees and exhibitors can easily see a range of potential opportunities and more quickly decide which meetings they would like to attend. This feature ensures that participants are presented with a larger pool of potential partners and connections, allowing them to quickly and easily find the right fit.

How does it work? 

As a user, you can go to the attendee or exhibitor details page to book a meeting. Here, you can book your first meeting. It will appear below the section "upcoming meetings". If you want to create other meetings with this attendee or exhibitor (up to 5 meetings), you can just send again a new invitation using the same workflow! 

As event organizers, it's important that you reach out to your attendees with timely and relevant notifications. The metrics dashboard will provide you with valuable metrics to measure the success of your notifications, including the number of notifications sent, notifications planned, and mobile push delivered.

This new dashboard will give you a quick look at the effectiveness of your notifications, allowing you to optimize your campaigns and ensure that every message is delivered in the most efficient way. You'll also get a better understanding of how users are engaging with your notifications, so you can adjust your strategies accordingly.

Swapcard Community Product is growing!

With the release of community views widgets, the ability to embed community views, including people, exhibitors, items, and sessions views, into external websites is a game-changer.

These widgets allow Community Managers to increase Community Engagement. By integrating community content directly into their own websites, they can attract new participants and showcase products and services.

How does it work?

In Studio, in your Community space, in Community Builder > Content Display, you have now a new section allowing you

to turn any of your Community views into a code you’ll be able to copy/past on your website :

Networking is key and it increases for all events using the app. Because attendees can’t wait to meet others, we provide a new additional feature to Swapcard meetings: the ability to add an expiration time to all pending meeting requests.

Pending meeting requests can stay unanswered for a long time if they are sent to inactive users. By adding an expiration time, the event organizers allow users to free the time slots and book more and more meetings to continue to connect. Networking becomes easier and faster!

How does it work?

The event organizers go to the Studio > Meetings > Request rule. For each request rule, an expiration time can be set up. It can be:

• the meeting start date, meaning that it won’t expire
• a personalized expiration time: pending meetings will expire after this time, it can be days, hours, or minutes.

The expiration time can be modified in the request rule while the event is live and ongoing. All new pending meetings created after this update will have a new expiration time.

The users will be notified:

• Before the pending meetings expired

We are happy to announce that organizers will soon have Newsfeed statistics available directly from the Analytics Dashboard. This will provide value as organizers will be able to see how users are interacting with the Newsfeed. 

The following data points will be available:

We look forward to your feedback on this improvement, as we continuously strive to improve our analytics on the Studio Dashboard!