Good news! Our application already manages the offline mode, but we know that during in-person events a bad connection can happen due to limited network coverage or poor wifi.

We’re happy to announce that our lead retrieval now autonomously saves and synchronizes the scans done when the connection is bad, meaning you won't ever have to worry about losing a lead!

Note : This feature is only available on iOS and will soon be released on Android

Your feedback let us know that pending scans were not very visible on the app.

We’re happy to say that now, a new banner will be displayed in app when you have unsynchronized contacts:

NB: this is only available on the iOS app for now.

In-person events are back, and finding the right place to attend a session or meet an exhibitor can be a challenge.

We are a really excited to announce that we have added Indoor Positionning and Navigation to our Map feature thanks to IndoorAltas technology!

It is now possible to be geolocated on the map by displaying a blue dot indicating your position.

To allow the display of the blue dot, the venue requires to be equipped with beacons. Beacons are small devices that should be installed at several points in order to send signals to the smartphone.

When using indoor positioning with IndoorAtlas, it is now possible to use the blue dot as the routing starting point. Here are the steps to follow:

• On the map, select a booth you want to visit, then click on “Directions” to set the route.
• In the field “From”, select the option “Current location” to set your position as a starting point.
• Finally, click on “Route” to launch the way-finding.

The blue dot is moving along the path at the same time you’re walking! 🚶‍♂️

Swapcard released a booth QR code scanning feature to help exhibitors generate leads and attendees find the products or services they are looking for.

Exhibitors can just place QR codes to their on-site booth where on-site visitors will scan it using a native phone camera, any QR code scanner or Swapcard or Branded app scan feature. After scanning, they will be redirected to the exhibitor virtual booth: directly in the Swapcard’s or Branded mobile app if they have the app installed, otherwise in the web mobile browser. On this page, visitors can check the company details, start a chat or ask for a meeting, plus, the company will be automatically added to their ‘favorites’, so they won’t loose it after.

Exhibitors and organisers have access to information about people scanned QR codes on-site in the reports, directly in the Studio or Exhibitor Centre:

• 'Exhibitors' pages, ads, docs, and items views and bookmarks' report (tab ‘Booth’, column ‘Scanned at’)
• ‘General metrics’ report (tab ‘Details per exhibitor’, columns ‘Total scans (incl. guests)’ and ‘Scanned by attendees’)
• the Leads report in the Exhibitor Centre (tab ‘Booth’, column ‘Scanned at’)

We’ve recently updated Swapcard’s event app to make it easier than ever for attendees to find and navigate their way to the location of onsite sessions!

To find a session’s location, attendees can simply click “location” on the web or app session page. The map will then open up and display the route to the session.

The web version also has a small map preview directly on the session page!

For in-person events, you can now add multiple booth locations for the same exhibitor or have multiple exhibitors in the same location. For large tradeshows, an exhibitor has the option of having multiple booths, or multiple exhibitors can share the same one!

How is this displayed?

On the web and the mobile event apps, the locations will be listed on the exhibitor page and will allow the attendees to click and be redirected to the map to get the route! 

Locations now have a category that is also displayed on the exhibitor page, which will display the hall number or the floor level!

By clicking a booth on the map that hosts several exhibitors, you can now see the list of all co-exhibitors as well as redirections to their dedicated pages.

How does this work?

On the Exhibitor page in the studio, organizers can create a new location by clicking “Create new” above the Location field.

You will then be directed to the “Create locations” page to create a new location.

Organizers can now link the exhibitor to an existing location by typing the name in the location field. The existing location will be suggested, and once added, organizers can link more locations to the same exhibitor!

Once added, the location can be modified, deleted from the selection, or have the display order repositioned in the event app.

Editing a location can be done by clicking the “pen” icon, which opens the side panel.

Organizers can then edit the category, the name, the meeting capacity and define if the location is virtual or not.