🎯 What’s New?

Attendees can now scan “You Are Here” QR codes placed around a venue to instantly see their current location on the floor plan directly within the mobile app.

This new functionality is powered by ExpoFP and is fully supported across both iOS and Android.

🤳 How It Works

• Attendees scan a QR code located on-site (typically at venue kiosks).
• The app uses ExpoFP’s logic to decode the QR code and identify the location.

• The map view then:

  • Highlights the corresponding location
  • Centers the map on that spot for quick orientation

No additional action needed; just scan and locate!

✅ Why It Matters

This feature provides:

• Faster, easier on-site navigation
• A more intuitive attendee experience

This is now available to all organizers using ExpoFP for their event floor plans. It’s a simple but powerful way to help attendees get where they need to go faster.

You can now print double-sided badges in the Swapcard Go 4x12 folded format with mirrored content — making badges easier to read and more professional-looking when worn.

Why Enable Mirrored Badges?

Improved Visibility
When attendees wear folded badges, one side often flips backward. With mirrored printing, names, companies, and roles stay visible from both sides, ensuring smoother networking and recognition.

Better attendee Experience
No more awkward badge flipping — attendees can focus on connections instead of constantly adjusting their badges.

Printer-Friendly
Mirrored badges work seamlessly with standard double-sided printers and foldable badge paper — no special tools or layouts needed

Consistency at Scale
This feature ensures uniform badge formatting without requiring manual design work or extra steps during production.

How to Use It

1. Go to your event’s badge format settings in Studio.
2. Select Swapcard Go 4x12 Folded.
3. Toggle the setting for “Enable Mirrored Printing”.
4. Generate and download the badge PDF.

How It Works

When you choose the Swapcard Go 4x12 Folded badge format, you’ll see a new option in Studio to "Enable Mirrored Printing (Double-Sided)".

If Mirrored Printing is Enabled:

• The generated PDF will include the same badge content on both halves of the page.
• The bottom half will be rotated 180 degrees, so it's correctly oriented when folded.
• Once printed and folded, both front and back sides of the badge will look identical.

If Disabled:

• The PDF will show the badge content on the top half only.
• The bottom half remains unaltered (empty).

Visual Output

The final badge PDF will include:

• Top Panel: Standard front-facing badge
• Bottom Panel: Same content, rotated for correct display when folded

To enhance the badge design process and ensure seamless printing with Swapcard GO! printers, we are introducing default badge sizes in Studio. These predefined sizes will help prevent formatting issues and make sure your badges are fully optimized for Swapcard GO! box and printers.

When designing badges in Studio, you will now see the following added formats:

1. Swapcard GO (4 x 6 in)
   A standard 4x6 inch badge format designed for optimal printing.
2. Folded Swapcard GO (4 x 12 in)
   A 4x6 inch badge with an additional blank 4x6 inch section below it.
3. Label (4 x 3 in)
   A classic 4x3 inch label-sized badge suitable for quick-print needs or smaller display areas.

Why This Update?

• Prevent Sizing Issues: By using the default formats, you can avoid designing badges that may not print correctly with Swapcard GO! printers.
• Streamlined Experience: Standardized sizes mean a smoother setup process and a hassle-free experience for event organizers.
• Optimized for Events: These formats ensure badges are compatible with the typical printing equipment used at Swapcard-powered events.

What You Need to Do

When creating badges in Studio, simply select one of the new default sizes to ensure compatibility. No additional configuration is needed!

This update is designed to make your badge printing experience easier and more reliable. Happy designing!

Organizers can now enhance badge templates by adding custom fields, in addition to standard fields. This new feature provides greater personalization and flexibility to meet specific event requirements, ensuring that attendee badges display relevant and customized information.

Key Features

• Custom Fields: Add unique fields beyond standard options.
• Available Field Types: Include single choice values, text and numbers
• Flexible Display: Show fields on printed or digital badges.
• Easy Management: A user-friendly interface for adding and editing fields.

How It Works

1. Access Badge Templates – Navigate to Studio → Onsite → Badge Templates to create or edit badge templates.
2. Customize Fields – Click "Design and Fields" to add or modify badge fields.
3. Choose Field Type – Select from Basic Fields (standard fields) or People Custom Fields (pre-created or new custom fields).
4. Add Custom Fields – Use existing custom fields.
5. Save and Apply – Once added, custom fields will be available for use on badge templates immediately.

Elevate Your Event Experience

This update empowers event organizers to personalize attendee badges effortlessly, improving the overall experience for guests and staff. By leveraging custom fields, badges can now include critical details tailored to the unique requirements of your event.

Start customizing your badges today and deliver a seamless, professional event experience!

We’re happy to introduce a new enhancement to the interactive event map: a filter to focus on bookmarked exhibitors. This feature makes it easier than ever for attendees to locate and navigate to their favorite exhibitors, saving valuable time and improving their event experience.

The new filter allows attendees to personalize their journey at the event. By focusing on the exhibitors they have bookmarked, attendees can plan their day efficiently, ensuring they don’t miss out on key connections. This is particularly valuable for large-scale events where navigating through multiple halls and hundreds of booths can feel overwhelming. With a simple checkbox, the map now becomes a tailored guide, helping attendees prioritize their visits and stay organized.

For exhibitors, this improvement translates to increased visibility and targeted traffic. Attendees who bookmark their booth are already interested, creating more meaningful interactions and higher-quality leads. By driving these intentional visits, exhibitors can maximize their ROI and make stronger business connections.

In addition to improving efficiency and satisfaction for both attendees and exhibitors, this feature enhances overall event engagement. Attendees can focus on their goals, whether it’s discovering new partners, strengthening existing relationships, or exploring specific offerings.

Start bookmarking your must-visit exhibitors and make the most of the interactive event map. Your next key connection is just a click away!

We are excited to announce a major improvement to our Expo FP Floor Plan integration.
This update brings a native floor plan experience to our Expo FP feature, eliminating the use of a webview. This means faster and smoother navigation for all our users. 

The new native floor plan implementation also allows for seamless integration with the app. This integration makes it more convenient for our users to manage their experience on-site because it allows for actions to be linked directly to the app such as the redirection to any exhibitor from the map. No more switching between screens - everything you need is now just a tap away. 

Key Features of the New Native Floor Plan Implementation

Our latest update to the ExpoFP integration is packed with exciting features designed to enhance your experience:

1. Seamless App Integration: Enjoy the convenience of a fully integrated experience. The map now works directly within the app, allowing you to interact with it without needing to switch screens. Actions like redirecting to an exhibitor’s page can now be done with a single tap.
2. Bookmarking exhibitors: The bookmark of exhibitors from the detail page or the map is now available and synced on both ends.
3. Redirection from Session Pages: Easily navigate from a session page directly to the map. If you're attending a session, you can now quickly locate the session's venue on the map, streamlining your on-site experience.
4. Redirection from Meeting Details Pages: Effortlessly find meeting locations with direct redirection from the meeting’s detail page to the map. This feature ensures you’re always on track and can quickly get to your scheduled meetings.

These enhancements are designed to make your expo experience more efficient and enjoyable. We’re excited for you to try them out!

We are thrilled to announce a new improvement to our product that will greatly enhance your event experience. 

We understand that time is of the essence when it comes to events, and we want to make sure that our mobile app offers the most efficient and user-friendly features.

With that in mind, we are pleased to inform you that we have implemented a new feature that pre-loads Expo FP maps when accessing the event. This means that the map will now be accessible in the background, reducing the loading time significantly.

We understand that relying on Wi-Fi or cellular data at events can be unreliable, especially in crowded areas. That's why we have improved the map loading which also makes the map accessible offline. This means that you can easily access the map and navigate your way around the event, even without an internet connection.

This is a significant improvement to our product as it will save you time and frustration when trying to access the map during the event. No more waiting for the map to load or worrying about losing connection. You can now focus on making the most of your event experience.

Trying to scan a badge code to test SwapAccess, print a badge using Swapcard Go, or generally just need to see a badge code in the form of a QR code? Organizers can now view badge codes as QR Codes within Studio. Here's how to find and view them:

Steps to view the QR code of a Badge Code:

1. Go to the People list in Studio.
2. Select an individual and navigate to Settings.
3. Scroll down to the Codes & Badges section at the bottom of the page.
4. Click on the generated code to view the QR Code.

Additionally, if the event uses Swapcard Registration, the QR code can now also be found in the "Registration" tab of a person, within the Registration Status section. By clicking on "View QR code" next to the individual's Confirmation Number, you can view the QR code.

The UI has been updated to display details and associated actions more clearly with the inclusion of the QR code in the registration section.

📖 Want to know more? Check our Help Center article here.

We are excited to announce a new improvement to our platform that will make your event experience even smoother and more efficient. Our team has been working hard to enhance your event experience and we are thrilled to introduce you to our latest feature - new redirections for emails to the event ticket and the map.

We understand that time is essential when attending events, and we are constantly striving to provide quick access to all the necessary event information. With this in mind, we have made it easier for you to access your event ticket and the map. Now, when you receive an email related to your event, such as a confirmation email or a reminder, you can simply click on the provided link to be redirected directly to your event ticket or the map.

No more hassle of searching through your event in our platform to find your event ticket or the map. We have streamlined the process to save you time and effort, so you can focus on enjoying your event.