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Coming Soon!CONNECT · Audience engagement MANAGE · Onsite production
3 weeks ago

Calendar View: See Your Whole Agenda at a Glance 🗓️

A long list is fine for five sessions. For five parallel tracks, it isn't. Attendees scroll, lose their place, and miss that the workshop they wanted starts at the same time as the keynote. The new Calendar view puts every session on a timeline, so overlaps, gaps, and the shape of the day are clear right away.

What's new

Calendar is a new display option for Event Agenda pages, alongside List, Grid, and Live. Sessions are placed on a vertical time axis and sized by their duration. Parallel sessions sit side by side, never on top of each other.

How it works

  1. In Studio, Navigate to Event builder under Page & menu
  2. Create a new page and select schedule under sessions pages or Open an existing Event schedule page
  3. Go to the Data tab.
  4. Under Display preferences, select Calendar.
  5. Choose how columns are grouped with Group columns by:
    • Date (default)
    • Type
    • Location
    • A custom session field (single-choice fields only)
  6. Save. Attendees now see that page as a calendar.

Running several agenda pages? Each one keeps its own grouping. Group your main agenda by day and your workshops page by room.

Key behaviors

  • Day columns: Grouped by date, the calendar shows up to three days at a time. Use the arrows to move through longer events. Events of three days or fewer fill the screen, no navigation needed.
  • Room, type, or custom field columns: Attendees see one day at a time with a date picker, and use the arrows to browse the columns of that day.
  • Only what matters: Columns with no sessions are hidden. With custom field grouping, only sessions with a value for that field appear.
  • Rich session cards: Title, time, location, speakers, and a marker when the session is already in the attendee's schedule. The field used for grouping isn't repeated on the card.
  • Quick preview: Click a card to open the session preview without leaving the calendar. Attendees can Add to schedule or Open in full page, then close it and land back exactly where they were.
  • Live during the event: Today's column is highlighted, a line marks the current time, and a Now button jumps straight back to it.
  • Past sessions fade out: Sessions that already ended appear in a muted color, and remain clickable.
  • Your brand, automatically: The calendar uses your event theme color. Change the theme in Studio and the calendar follows.
  • Mobile ready: On iOS and Android, attendees get the selected day with a date strip on top, and swipe to switch columns.


Coming soon 🔜

Search and filters are next on the list for the Calendar view:

  • Keyword search to find sessions by title, right above the calendar.
  • Filters by Type, Location, and Topics, using the Available filters you already set up for your Sessions page. Nothing to configure twice.
  • Time zone and time format options, so attendees can switch between event and local time, and 12h or 24h.
  • Mobile filter sheet showing how many sessions match before applying.

Why organizers will love it

Multi-track conferences, trade show content programs, hybrid events: the more parallel content you run, the harder it is to show in a list. Calendar view makes your session management visible to attendees. They spot conflicts, find open slots between meetings, and build a better schedule. Fuller rooms for you, less "wait, that was at 2pm?" for them.

💡 Pro tip: Running a multi-room event? Group by Location. Attendees get a room-by-room grid, just like the printed timetable at the venue door.

💡 Pro tip: Use a single-choice custom field like "Track" or "Level" to group columns. It's the fastest way to show your program structure without building separate agenda pages.

MANAGE · Onsite production
3 weeks ago

Add and remove SwapAccess session scans in Studio

Organizers now have more control and visibility over SwapAccess session scans directly in Studio.

Whether a scan needs to be added after the fact, moved to the correct session, or removed, you can now manage your session scan data directly in Studio.

You can now:

  • Move individual or multiple scans between sessions.
  • Add scans manually or via CSV import.
  • Remove scans directly from Studio.
  • View all scans for an attendee, including repeated scans 

These updates provide full visibility and control of SwapAccess session scan data directly in Studio.

Coming Soon!MANAGE · Onsite production
a month ago

Badge Reprinting: Replace Badges Without Losing Check-In Data

With Swapaccess Badge Reprinting, attendees can get a replacement badge with a simple scan at a SwapAccess station — no need to undo their check-in!

How it works

  • Enable reprinting: Turn on SwapAccess badge reprinting in Studio → Registration → Badge templates. This allows attendees registered for tickets linked to that badge type to reprint their badges onsite.
  • Manage individual attendees: Enable or disable reprinting from the attendee’s Registration tab in Studio. This individual setting overrides the badge template setting.
  • Track print history: View the latest print date and access previous prints for each attendee.

Why you’ll love it

  • Keep attendance data accurate: The original check-in timestamp is never overwritten.
  • Stay in control: Manage reprinting at both the badge-template and individual-attendee levels.
  • Keep PDF badges unchanged: The feature only applies to SwapAccess badge printing.

Faster badge replacements, smoother onsite operations, and reliable attendance reports, all without disrupting check-in.

MANAGE · Onsite production
3 months ago

Background Upload for A4 Folded Badges

Organizers can now fully customize the look of their A4 folded badges by uploading their own badge design as a background.

Once a background template is uploaded, it is used for badge previews and all generated badge PDFs. Attendee information including QR codes, names, companies, and custom badge fields is automatically overlaid on top of the uploaded design. To provide a clean, fully branded badge, the default Swapcard branding and folding instructions are automatically removed when a custom background is uploaded.

Organizers can also choose which quadrant of the A4 folded badge they want to configure: top left, top right, bottom left, or bottom right making it easy to position attendee information where it best fits their badge design.

What's new

  • Upload a custom background for A4 folded badges.
  • Preview the uploaded background directly in Studio.
  • Choose which badge quadrant to configure (top left, top right, bottom left, or bottom right).
  • Automatically overlay attendee information on top of the uploaded design.
  • Generate branded badge PDFs using your custom background.
  • Existing badge field positioning and configuration continue to work with custom backgrounds.

Note: For the best print quality, use a high-resolution image and ensure your design is correctly oriented for an A4 sheet folded into a badge.

MANAGE · Onsite productionAdd-On
4 months ago

Seamless Wayfinding with IndoorAtlas x ExpoFP Integration 📍

The IndoorAtlas integration helps you leverage permanent, venue-installed hardware to deliver precise indoor positioning for your large-scale events. If you are hosting at massive venues like Koelnmesse or Jaarbeurs, you can now bypass third-party beacon setups and activate real-time floor plan navigation using the venue's existing infrastructure. This cuts down on deployment costs while maximizing exhibitor ROI and attendee engagement. 🚀

Effortless Setup in Swapcard Studio ⚙️

Event organizers can now connect IndoorAtlas directly within the ExpoFP map configuration. No complex coding required.

  • Unified Configuration: Inside Studio, navigate to your ExpoFP map view. The side panel data section now features an Indoor Positioning option.
  • Simple Credential Management: Clicking "Enable Indoor Positioning" allows you to choose IndoorAtlas alongside existing providers. Simply input your API Key and API Secret from the IndoorAtlas MapCreator portal.
  • Flexible Control: You can edit or disable your hardware positioning configuration at any time from the same panel.

A Smooth, "Blue Dot" Navigation Experience for Attendees 🗺️

Attendees can navigate massive exhibition halls effortlessly without getting lost between booths.

  • Smart Permission Triggers: When an attendee opens the map within 24 hours of the event start, the app safely requests Location and Bluetooth permissions.
  • Real-Time Blue Dot Tracking: Once permissions are granted, a blue dot appears on the ExpoFP floor plan, updating continuously as attendees walk the show floor.
  • Intelligent Multi-Floor Management: The blue dot dynamically adapts to the attendee's actual location—only appearing on the floor they are currently standing on to prevent confusion.
  • Graceful Signal Handling: If an attendee enters a signal dead zone, the blue dot fades away cleanly without throwing app errors or disrupting the user interface.

Advanced Blue Dot Wayfinding 🎯

  • Real-Time Routing: Attendees can use their live location as the starting point (Point A) to navigate to any booth or feature (Point B).
  • Turn-by-Turn Navigation: Clicking "Directions" on a booth profile displays estimated distance, travel time, and step-by-step navigation.
  • Accessible Paths: Includes an "Avoid stairs" toggle to ensure accessible route planning across multi-floor venues.

⚠️ Note for Organizers: Blue Dot Wayfinding relies on ExpoFP's active support for live-coordinate routing. If this is not yet supported in your specific ExpoFP package, navigation will gracefully fallback to booth-to-booth routing.

MANAGE · Onsite production
4 months ago

🧭 Lost in the Expo? Not Anymore. Say Hello to the New Directional Blue Dot!

Navigating a massive exhibition hall just got a whole lot easier. You can now see exactly which way you are facing on the venue floor plan in real time, eliminating the classic "which way do I turn?" confusion for attendees.

By adding a directional arrow to the blue dot (the user's current location indicator), Swapcard bridges the gap between digital maps and physical venue navigation.

Here is everything you need to know about this user experience upgrade for our ExpoFP floor plans.

What’s New? 🧭

Previously, the blue dot showed attendees where they were, but not where they were looking. This small but mighty UI increment introduces a native directional arrow attached to the blue dot.

  • Real-Time Orientation: As attendees rotate their phones, the arrow responds continuously, mirroring their physical direction.
  • Zero-Friction Tech: We’ve hooked your device's native compass and gyroscope sensors directly into our ExpoFP map bridge.
  • Rock-Solid Positioning: The directional arrow operates independently of location data. CrowdConnected remains the sole source of truth for physical positioning, ensuring accuracy never drops.

How It Benefits Your Event

🚀 Boosts Exhibitor ROI

Attendees spend less time wandering down the wrong aisles and more time interacting with booths. Clearer navigation means higher foot traffic to exhibitors who might otherwise be missed in high-density zones.

🧘 Reduces Attendee Friction

Large convention centers are notorious for causing spatial disorientation. Providing an intuitive, "Google Maps-style" indoor navigation experience reduces stress and keeps attendees focused on networking and content.

🛡️ Seamlessly Degrades for Older Devices

If an attendee is using an older device without a gyroscope or compass, the app handles it gracefully. The map will simply display the standard blue dot with normal positioning functionality—no crashes, no errors, just uninterrupted navigation.

⚙️ Behind the Scenes (For the Tech-Savvy Organizer)

We love a quick win that doesn't compromise performance. Since ExpoFP supports this arrow natively, our team simply mapped the device's sensor angle values directly to the map layer.

💡 Good to know: This update requires zero new permission prompts for your users. It safely utilizes existing device permissions, maintaining a smooth onboarding experience.

Update Availability

This feature is automatically live for all events utilizing ExpoFP indoor routing combined with CrowdConnected blue dot positioning. No manual setup in the Studio is required!

Now go forth and conquer the expo floor; no compass-reading skills required. 🧭✨

MANAGE · Onsite productionMANAGE · Session AV production
4 months ago

Control Your Content: New Video Visibility Restrictions 🎥

The Video Content Visibility feature helps you monetize your on-demand content and manage hybrid event experiences with precision. You can now decouple session access from video access, allowing attendees to see the agenda and session details while restricting the actual video player to specific groups. 

Why this is a game-changer for your Event 🚀

Previously, if a participant could see a session, they could watch the video. This update gives you the flexibility to:

  • Monetize On-Demand Content: Keep your sessions visible to everyone to spark interest, but restrict the video playback to "VIP" or "Paid" ticket holders. 💰
  • Tailor Hybrid Experiences: Show the video stream only to your virtual audience while providing onsite attendees with just the session info and location. 🏢💻
  • Protect Exclusive Content: Easily exclude certain groups (like Guests or specific attendee tiers) from viewing sensitive or premium recordings.

What’s New? 🛠️

We’ve replaced the old "Make the stream public" toggle with a much more powerful restriction-based model.

  • Group-Based Restrictions: Under Session Settings, you can now select exactly which groups should not have access to the video content. If no groups are selected, everyone with session access can watch.
  • Community & Guest Control: Use dedicated toggles to hide video content from Guest users or Community members who haven't registered for your specific event. 🚫👥
  • Seamless Attendee Experience: If a user doesn't have video access, they won't see a broken player or an error message. Instead, the video player is replaced by a clean session banner image, keeping your interface looking professional.
  • Default Preferences: Save time by setting a baseline for your whole event! You can define your video visibility rules once in the Default Session Preferences, and every new session you create will inherit those settings automatically.

How to use it 📝

  1. Navigate to Studio → Content → Sessions.
  2. Select a session (ensure it is a Live Stream, Pre-recorded, or On-demand type).
  3. Go to the Preferences tab.
  4. Scroll to Video content restriction (or Video content visibility in defaults).
  5. Select the groups you wish to block from viewing the video.
  6. Hit Save! Your restrictions are now live.

Pro Tip: Want to set this up for your entire event at once? Go to Event Settings → Default session preferences to configure your global video strategy before you start building your agenda!


Good to know 💡

  • Existing Sessions: Don't worry—nothing will break! Your existing sessions will remain fully accessible by default until you choose to apply restrictions.
  • Visibility vs. Access: Remember, these settings only hide the video. The session description, speakers, and documents remain visible based on your standard visibility rules.

Now go forth and curate your content like the event pro you are! 🌟

MANAGE · Onsite production
8 months ago

ExpoFP Floor Plans hat Load Before Attendees Need Them 🗺️

Event Wi-Fi is a gamble. Cellular in a crowded expo hall? Worse. Your ExpoFP floor plan now pre-loads the second attendees enter your event in the Swapcard mobile app and stays available offline, so navigation never depends on a signal.

What's new

The ExpoFP integration just got significantly faster and more reliable on mobile. Floor plans cache silently in the background and remain accessible without an internet connection.

  • Background pre-loading: The map starts caching the moment the event is opened — not when the map tab is tapped
  • Offline access: Once cached, the floor plan works without Wi-Fi or cellular data
  • Instant load times: Attendees see the map right away instead of waiting for it to render
  • Zero setup: Works automatically for any event using the ExpoFP integration

How it works

  1. An attendee opens your event in the Swapcard mobile app
  2. The ExpoFP floor plan begins caching in the background, no action required
  3. When they tap the map, it appears instantly
  4. If connectivity drops mid-event, the cached map stays accessible

Why organizers will love it

Crowded venues plus shaky connectivity used to mean frustrated attendees stuck staring at a loading spinner. Now they get instant, offline-ready navigation, which translates to fewer "where am I?" moments, less traffic at info desks, and more time spent at booths and sessions. Small change, big impact on the on-site experience!

MANAGE · Onsite production
11 months ago

Invisual Maps Now Integrated in Swapcard

We’re excited to announce that Invisual maps are now available directly in Swapcard.

With this update, organizers can simply go to the Swapcard Studio, select Invisual as their map provider in a map view, and paste the map URL. In just a few clicks, a fully functional Invisual map view is created inside Swapcard, ready to use without additional setup.

For attendees, this means a seamless experience in the Event App. They can open the event’s Invisual map just like any other view, helping them easily navigate the show floor and locate exhibitors.

We’ve also added two-way navigation between Invisual map and Swapcard:

  • From an exhibitor’s profile in Swapcard, attendees can jump directly to the exhibitor’s booth on the Invisual map.
  • From the Invisual map, clicking on a booth lets attendees open the exhibitor’s Swapcard profile instantly.
MANAGE · Onsite production
a year ago

A Seamless On-Site Experience with Integrated Exhibitor Profiles on ExpoFP Maps

We’re excited to introduce a powerful update that makes navigating trade shows and exhibitions even easier for attendees.

From now on, when an ExpoFP map is embedded in your Event App, attendees can click directly on an exhibitor’s booth to instantly view the full exhibitor profile, without leaving the map or being redirected.

This integrated profile gives attendees immediate access to all exhibitor details, including:

  • Basic information and company description
  • Team members present at the event
  • Available meeting slots
  • Associated items and products
  • Sponsored sessions and program participation

By keeping all exhibitor information accessible in one place, the map becomes more than just a navigation tool, it becomes a direct gateway to discovery and engagement.

For organizers, this means smoother onsite experiences, higher visibility for exhibitors, and increased attendee interaction with exhibitor content. Attendees save time, find the right contacts faster, and engage more easily during the event.