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Swapcard Product Updates

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Release notes byAnnounceKit

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MANAGE · Onsite production
2 weeks ago

Enhancing Badge Templates with Custom Fields

Organizers can now enhance badge templates by adding custom fields, in addition to standard fields. This new feature provides greater personalization and flexibility to meet specific event requirements, ensuring that attendee badges display relevant and customized information.

Key Features

  • Custom Fields: Add unique fields beyond standard options.
  • Available Field Types: Include single choice values, text and numbers
  • Flexible Display: Show fields on printed or digital badges.
  • Easy Management: A user-friendly interface for adding and editing fields.

How It Works

  1. Access Badge Templates – Navigate to Studio → Onsite → Badge Templates to create or edit badge templates.
  2. Customize Fields – Click "Design and Fields" to add or modify badge fields.
  3. Choose Field Type – Select from Basic Fields (standard fields) or People Custom Fields (pre-created or new custom fields).
  4. Add Custom Fields – Use existing custom fields.
  5. Save and Apply – Once added, custom fields will be available for use on badge templates immediately.


Elevate Your Event Experience

This update empowers event organizers to personalize attendee badges effortlessly, improving the overall experience for guests and staff. By leveraging custom fields, badges can now include critical details tailored to the unique requirements of your event.

Start customizing your badges today and deliver a seamless, professional event experience!


Coming Soon!MANAGE · Onsite production
a month ago

Default Badge Sizes for Swapcard GO! Printers

To enhance the badge design process and ensure seamless printing with Swapcard GO! printers, we are introducing default badge sizes in Studio. These predefined sizes will help prevent formatting issues and make sure your badges are fully optimized for Swapcard GO! box and printers.

When designing badges in Studio, you will now see the following added formats:

  1. Swapcard GO (4 x 6 in)
    A standard 4x6 inch badge format designed for optimal printing.
  2. Folded Swapcard GO (4 x 12 in)
    A 4x6 inch badge with an additional blank 4x6 inch section below it.
  3. Label (4 x 3 in)
    A classic 4x3 inch label-sized badge suitable for quick-print needs or smaller display areas.

Why This Update?

  • Prevent Sizing Issues: By using the default formats, you can avoid designing badges that may not print correctly with Swapcard GO! printers.
  • Streamlined Experience: Standardized sizes mean a smoother setup process and a hassle-free experience for event organizers.
  • Optimized for Events: These formats ensure badges are compatible with the typical printing equipment used at Swapcard-powered events.

What You Need to Do

When creating badges in Studio, simply select one of the new default sizes to ensure compatibility. No additional configuration is needed!

This update is designed to make your badge printing experience easier and more reliable. Happy designing!

MANAGE · Onsite productionAdd-On
3 months ago

New Email Check-In Option for SwapAccess: Streamlining Event Attendee Management

Ensuring a smooth and efficient check-in process is key for any event. With SwapAccess, attendees can now check in using their email address, and not only QR code, or confirmation number—providing flexibility and convenience.

Enable Email Check-In with Ease

A new setting in Studio → SwapAccess Settings allows event organizers to enable email-based check-ins, offering attendees the option to check in using their registered email if they do not have their badge available.

Organizer Control in Studio

  • Event organizers have full control over this feature and can enable or disable it based on event requirements.
  • Once activated in Studio, attendees can check in by providing the email address they used during registration.
  • The system verifies the email against event records, ensuring a seamless check-in process for valid matches.

Device-Level Management in the SwapAccess App

  • To enhance flexibility, an additional setting in the SwapAccess app allows users to disable email check-in on a per-device basis.
  • This means that while Studio settings control the overall availability of email check-in, individual devices can opt out if necessary.
  • If Studio settings disable email check-in, it will be unavailable on all devices, regardless of device-level settings.

How Attendees Check In Using Email

  1. Open the SwapAccess app.
  2. Navigate to the Check-in section.
  3. If Email Check-in is enabled:

    • An input field for an email address appears.
    • The attendee enters their registered email address.
    • The system verifies the email and, if matched, successfully checks in the attendee.
    • If no match is found, an error message appears.
  4. If Email Check-in is not enabled:

    • The email input option is hidden.
    • Alternative check-in methods—QR code or confirmation number—are displayed.

Benefits of using Email Check-In

  • Faster check-in: No need to search for confirmation emails or QR codes.
  • Flexible options: Attendees can choose the check-in method that suits them best.
  • Organizer control: Fine-tune settings at the Studio and device levels.
  • Practical alternative: Ideal for situations where badges are unavailable.

By enabling email check-in, event organizers can provide attendees with a frictionless entry experience, ensuring that the check-in process remains smooth and adaptable to various event needs.

MANAGE · Onsite productionAdd-On
4 months ago

Highlighting My Bookmarked Exhibitors on ExpoFP Floor Plan

We’re happy to introduce a new enhancement to the interactive event map: a filter to focus on bookmarked exhibitors. This feature makes it easier than ever for attendees to locate and navigate to their favorite exhibitors, saving valuable time and improving their event experience.

The new filter allows attendees to personalize their journey at the event. By focusing on the exhibitors they have bookmarked, attendees can plan their day efficiently, ensuring they don’t miss out on key connections. This is particularly valuable for large-scale events where navigating through multiple halls and hundreds of booths can feel overwhelming. With a simple checkbox, the map now becomes a tailored guide, helping attendees prioritize their visits and stay organized.

For exhibitors, this improvement translates to increased visibility and targeted traffic. Attendees who bookmark their booth are already interested, creating more meaningful interactions and higher-quality leads. By driving these intentional visits, exhibitors can maximize their ROI and make stronger business connections.

In addition to improving efficiency and satisfaction for both attendees and exhibitors, this feature enhances overall event engagement. Attendees can focus on their goals, whether it’s discovering new partners, strengthening existing relationships, or exploring specific offerings.

Start bookmarking your must-visit exhibitors and make the most of the interactive event map. Your next key connection is just a click away!



CONNECT · Attendee networking MANAGE · Onsite productionAdd-On
6 months ago

ExpoFP: Native Floor Plan implementation improving the User Experience

We are excited to announce a major improvement to our Expo FP Floor Plan integration.
This update brings a native floor plan experience to our Expo FP feature, eliminating the use of a webview. This means faster and smoother navigation for all our users. 

The new native floor plan implementation also allows for seamless integration with the app. This integration makes it more convenient for our users to manage their experience on-site because it allows for actions to be linked directly to the app such as the redirection to any exhibitor from the map. No more switching between screens - everything you need is now just a tap away. 

Key Features of the New Native Floor Plan Implementation

Our latest update to the ExpoFP integration is packed with exciting features designed to enhance your experience:

  1. Seamless App Integration: Enjoy the convenience of a fully integrated experience. The map now works directly within the app, allowing you to interact with it without needing to switch screens. Actions like redirecting to an exhibitor’s page can now be done with a single tap.
  2. Bookmarking exhibitors: The bookmark of exhibitors from the detail page or the map is now available and synced on both ends.
  3. Redirection from Session Pages: Easily navigate from a session page directly to the map. If you're attending a session, you can now quickly locate the session's venue on the map, streamlining your on-site experience.
  4. Redirection from Meeting Details Pages: Effortlessly find meeting locations with direct redirection from the meeting’s detail page to the map. This feature ensures you’re always on track and can quickly get to your scheduled meetings.

These enhancements are designed to make your expo experience more efficient and enjoyable. We’re excited for you to try them out!



MANAGE · Onsite production
8 months ago

Accessing the QR Code for Badge Code in Studio


Trying to scan a badge code to test SwapAccess, print a badge using Swapcard Go, or generally just need to see a badge code in the form of a QR code? Organizers can now view badge codes as QR Codes within Studio. Here's how to find and view them:

Steps to view the QR code of a Badge Code:

  1. Go to the People list in Studio.
  2. Select an individual and navigate to Settings.
  3. Scroll down to the Codes & Badges section at the bottom of the page.
  4. Click on the generated code to view the QR Code.

Additionally, if the event uses Swapcard Registration, the QR code can now also be found in the "Registration" tab of a person, within the Registration Status section. By clicking on "View QR code" next to the individual's Confirmation Number, you can view the QR code.

The UI has been updated to display details and associated actions more clearly with the inclusion of the QR code in the registration section.


📖 Want to know more? Check our Help Center article here.

MANAGE · Onsite production
10 months ago

New Redirections From Emails to the Event Ticket and the Map

We are excited to announce a new improvement to our platform that will make your event experience even smoother and more efficient. Our team has been working hard to enhance your event experience and we are thrilled to introduce you to our latest feature - new redirections for emails to the event ticket and the map.

We understand that time is essential when attending events, and we are constantly striving to provide quick access to all the necessary event information. With this in mind, we have made it easier for you to access your event ticket and the map. Now, when you receive an email related to your event, such as a confirmation email or a reminder, you can simply click on the provided link to be redirected directly to your event ticket or the map.

No more hassle of searching through your event in our platform to find your event ticket or the map. We have streamlined the process to save you time and effort, so you can focus on enjoying your event.


MANAGE · Onsite production
a year ago

Introducing an "Onsite" section in the Studio Menu

With the expansion of our Studio options, we've opted to revamp the menu to align better with organizers' workflows and spotlight specific features.

  • Registration Mode has been transitioned from EVENT BUILDER to REGISTRATION, now labeled Registration settings. 
  • Swapaccess has been relocated from Event Builder to a new Onsite menu, split into three sections:
    1. SwapAccess settings, streamlining onsite session scanning, checkpoints, and self check-in. This section retains the existing functionality for managing the Access Control List and access codes.
    2. Session scanning
    3. Checkpoints

The new menu item for Onsite also is where organizers can access Badge Templates and Lead Capture.

MANAGE · Onsite production
a year ago

Add An External URL To Any Location

We are excited to announce a new improvement that will improve onsite event experience - the ability to add an external URL to any location.

We understand the importance of providing the best experience to your exhibitors and attendees and making it easy for them to find their way during an event. If you're not using MapsPeople or ExpoFP for your event map, you can now with this new feature add an external URL to any location. This means that when attendees click on any exhibitor booth or designated location, they will have the option to open a webview directly from the app and access the map on an external website.

External URLs can also be added via the Content API.

Here's how it works: 

Add a URL to an existing location:

1. As an event organizer, you can log into your Swapcard account in the Studio and go to "Meetings" and then the"Location" section. 

2. Select an existing location or create a new one.

3. Under the "Location details" tab, simply paste the URL in the "Location URL" section. The URL will be automatically saved.


Add a URL to an existing location from an Exhibitor details page: 

1. From the Studio go to "Content" and then the "Exhibitors" section.

2.  Select an existing Exhibitor and go to the Details tab. Under "Location" select a location or create a new one and click on the edit icon.

3. From the side panel under the "Location details" tab, simply paste the URL in the "Location URL" section. The URL will be automatically saved on the location detail page as well.

Once the external URL is added, attendees can click on the location on the event app from an exhibitor's detail page to open the map in a webview on both mobile and web. 


MANAGE · Onsite productionAdd-On
a year ago

Onsite: New Self Check-in and Badge Printing Feature

Introducing a Seamless Event Check-in Experience

In the fast-paced world of event management, efficiency and convenience are paramount. Say goodbye to long lines and tedious processes - we're introducing the Self Check-in and Badge Printing feature to make your events run smoother than ever.

Why is Self Check-in and Badge Printing a Game-Changer?

  • Instant Gratification: Attendees can check themselves in quickly and effortlessly, eliminating the hassle of waiting in lines.
  • Personalized Badges: Our software enables you to create and print personalized event badges on the spot. Add names, organizations, or even QR codes for advanced use with SwapAccess session scanning & checkpoints or for use with lead capture.
  • Reduced Workload: Your event staff can focus on providing better assistance and creating a welcoming atmosphere instead of manual check-ins.
  • Data Accuracy: With attendees checking themselves in, the chance of human error is significantly reduced, ensuring accurate data for post-event analysis.
  • Flexibility: Our feature is designed to adapt to your specific event needs, whether it's a small workshop or a large conference.

How Does Self Check-in and Badge Printing Work?

  1. Attendee Arrival: When attendees arrive at your event, they'll find designated check-in stations equipped with our software.
  2. Self Check-in: Attendees can easily check themselves in using the Swapcard app, QR code from an email, or by entering their registration information.
  3. Badge Printing: After check-in, our system will automatically generate a personalized badge, which will be printed on the spot.
  4. Smooth Entry: Attendees can now seamlessly enter the event venue, with badges in hand, ready for a day of networking and learning.

A Look at the User Interface

Our user-friendly interface ensures that event organizers can set up self-check-in stations effortlessly. The simple design allows for easy customization of badges, ensuring a professional and personalized experience for attendees.

Order now your Swapcard GO box to benefit from onsite Self-checking and Badge Priting!

With the introduction of Self Check-in and Badge Printing, we're taking event management to the next level. Create a memorable experience for your attendees and save time for both your staff and your guests. To get started, simply update your event on our platform and explore this feature today.

Ready to transform your event check-in process? Try it out now and experience the future of event management with our latest feature!