The Video Content Visibility feature helps you monetize your on-demand content and manage hybrid event experiences with precision. You can now decouple session access from video access, allowing attendees to see the agenda and session details while restricting the actual video player to specific groups. 

Why this is a game-changer for your Event 🚀

Previously, if a participant could see a session, they could watch the video. This update gives you the flexibility to:

• Monetize On-Demand Content: Keep your sessions visible to everyone to spark interest, but restrict the video playback to "VIP" or "Paid" ticket holders. 💰
• Tailor Hybrid Experiences: Show the video stream only to your virtual audience while providing onsite attendees with just the session info and location. 🏢💻
• Protect Exclusive Content: Easily exclude certain groups (like Guests or specific attendee tiers) from viewing sensitive or premium recordings.

What’s New? 🛠️

We’ve replaced the old "Make the stream public" toggle with a much more powerful restriction-based model.

• Group-Based Restrictions: Under Session Settings, you can now select exactly which groups should not have access to the video content. If no groups are selected, everyone with session access can watch.
• Community & Guest Control: Use dedicated toggles to hide video content from Guest users or Community members who haven't registered for your specific event. 🚫👥
• Seamless Attendee Experience: If a user doesn't have video access, they won't see a broken player or an error message. Instead, the video player is replaced by a clean session banner image, keeping your interface looking professional.
• Default Preferences: Save time by setting a baseline for your whole event! You can define your video visibility rules once in the Default Session Preferences, and every new session you create will inherit those settings automatically.

How to use it 📝

1. Navigate to Studio → Content → Sessions.
2. Select a session (ensure it is a Live Stream, Pre-recorded, or On-demand type).
3. Go to the Preferences tab.
4. Scroll to Video content restriction (or Video content visibility in defaults).
5. Select the groups you wish to block from viewing the video.
6. Hit Save! Your restrictions are now live.

Pro Tip: Want to set this up for your entire event at once? Go to Event Settings → Default session preferences to configure your global video strategy before you start building your agenda!

Good to know 💡

• Existing Sessions: Don't worry—nothing will break! Your existing sessions will remain fully accessible by default until you choose to apply restrictions.
• Visibility vs. Access: Remember, these settings only hide the video. The session description, speakers, and documents remain visible based on your standard visibility rules.

Now go forth and curate your content like the event pro you are! 🌟

Event Wi-Fi is a gamble. Cellular in a crowded expo hall? Worse. Your ExpoFP floor plan now pre-loads the second attendees enter your event in the Swapcard mobile app and stays available offline, so navigation never depends on a signal.

What's new

The ExpoFP integration just got significantly faster and more reliable on mobile. Floor plans cache silently in the background and remain accessible without an internet connection.

• Background pre-loading: The map starts caching the moment the event is opened — not when the map tab is tapped
• Offline access: Once cached, the floor plan works without Wi-Fi or cellular data
• Instant load times: Attendees see the map right away instead of waiting for it to render
• Zero setup: Works automatically for any event using the ExpoFP integration

How it works

1. An attendee opens your event in the Swapcard mobile app
2. The ExpoFP floor plan begins caching in the background, no action required
3. When they tap the map, it appears instantly
4. If connectivity drops mid-event, the cached map stays accessible

Why organizers will love it

Crowded venues plus shaky connectivity used to mean frustrated attendees stuck staring at a loading spinner. Now they get instant, offline-ready navigation, which translates to fewer "where am I?" moments, less traffic at info desks, and more time spent at booths and sessions. Small change, big impact on the on-site experience!

We’re excited to announce that Invisual maps are now available directly in Swapcard.

With this update, organizers can simply go to the Swapcard Studio, select Invisual as their map provider in a map view, and paste the map URL. In just a few clicks, a fully functional Invisual map view is created inside Swapcard, ready to use without additional setup.

For attendees, this means a seamless experience in the Event App. They can open the event’s Invisual map just like any other view, helping them easily navigate the show floor and locate exhibitors.

We’ve also added two-way navigation between Invisual map and Swapcard:

• From an exhibitor’s profile in Swapcard, attendees can jump directly to the exhibitor’s booth on the Invisual map.
• From the Invisual map, clicking on a booth lets attendees open the exhibitor’s Swapcard profile instantly.

We’re excited to introduce a powerful update that makes navigating trade shows and exhibitions even easier for attendees.

From now on, when an ExpoFP map is embedded in your Event App, attendees can click directly on an exhibitor’s booth to instantly view the full exhibitor profile, without leaving the map or being redirected.

This integrated profile gives attendees immediate access to all exhibitor details, including:

• Basic information and company description
• Team members present at the event
• Available meeting slots
• Associated items and products
• Sponsored sessions and program participation

By keeping all exhibitor information accessible in one place, the map becomes more than just a navigation tool, it becomes a direct gateway to discovery and engagement.

For organizers, this means smoother onsite experiences, higher visibility for exhibitors, and increased attendee interaction with exhibitor content. Attendees save time, find the right contacts faster, and engage more easily during the event.

🎯 What’s New?

Attendees can now scan “You Are Here” QR codes placed around a venue to instantly see their current location on the floor plan directly within the mobile app.

This new functionality is powered by ExpoFP and is fully supported across both iOS and Android.

🤳 How It Works

• Attendees scan a QR code located on-site (typically at venue kiosks).
• The app uses ExpoFP’s logic to decode the QR code and identify the location.

• The map view then:

  • Highlights the corresponding location
  • Centers the map on that spot for quick orientation

No additional action needed; just scan and locate!

✅ Why It Matters

This feature provides:

• Faster, easier on-site navigation
• A more intuitive attendee experience

This is now available to all organizers using ExpoFP for their event floor plans. It’s a simple but powerful way to help attendees get where they need to go faster.

You can now print double-sided badges in the Swapcard Go 4x12 folded format with mirrored content — making badges easier to read and more professional-looking when worn.

Why Enable Mirrored Badges?

Improved Visibility
When attendees wear folded badges, one side often flips backward. With mirrored printing, names, companies, and roles stay visible from both sides, ensuring smoother networking and recognition.

Better attendee Experience
No more awkward badge flipping — attendees can focus on connections instead of constantly adjusting their badges.

Printer-Friendly
Mirrored badges work seamlessly with standard double-sided printers and foldable badge paper — no special tools or layouts needed

Consistency at Scale
This feature ensures uniform badge formatting without requiring manual design work or extra steps during production.

How to Use It

1. Go to your event’s badge format settings in Studio.
2. Select Swapcard Go 4x12 Folded.
3. Toggle the setting for “Enable Mirrored Printing”.
4. Generate and download the badge PDF.

How It Works

When you choose the Swapcard Go 4x12 Folded badge format, you’ll see a new option in Studio to "Enable Mirrored Printing (Double-Sided)".

If Mirrored Printing is Enabled:

• The generated PDF will include the same badge content on both halves of the page.
• The bottom half will be rotated 180 degrees, so it's correctly oriented when folded.
• Once printed and folded, both front and back sides of the badge will look identical.

If Disabled:

• The PDF will show the badge content on the top half only.
• The bottom half remains unaltered (empty).

Visual Output

The final badge PDF will include:

• Top Panel: Standard front-facing badge
• Bottom Panel: Same content, rotated for correct display when folded

To enhance the badge design process and ensure seamless printing with Swapcard GO! printers, we are introducing default badge sizes in Studio. These predefined sizes will help prevent formatting issues and make sure your badges are fully optimized for Swapcard GO! box and printers.

When designing badges in Studio, you will now see the following added formats:

1. Swapcard GO (4 x 6 in)
   A standard 4x6 inch badge format designed for optimal printing.
2. Folded Swapcard GO (4 x 12 in)
   A 4x6 inch badge with an additional blank 4x6 inch section below it.
3. Label (4 x 3 in)
   A classic 4x3 inch label-sized badge suitable for quick-print needs or smaller display areas.

Why This Update?

• Prevent Sizing Issues: By using the default formats, you can avoid designing badges that may not print correctly with Swapcard GO! printers.
• Streamlined Experience: Standardized sizes mean a smoother setup process and a hassle-free experience for event organizers.
• Optimized for Events: These formats ensure badges are compatible with the typical printing equipment used at Swapcard-powered events.

What You Need to Do

When creating badges in Studio, simply select one of the new default sizes to ensure compatibility. No additional configuration is needed!

This update is designed to make your badge printing experience easier and more reliable. Happy designing!

Organizers can now enhance badge templates by adding custom fields, in addition to standard fields. This new feature provides greater personalization and flexibility to meet specific event requirements, ensuring that attendee badges display relevant and customized information.

Key Features

• Custom Fields: Add unique fields beyond standard options.
• Available Field Types: Include single choice values, text and numbers
• Flexible Display: Show fields on printed or digital badges.
• Easy Management: A user-friendly interface for adding and editing fields.

How It Works

1. Access Badge Templates – Navigate to Studio → Onsite → Badge Templates to create or edit badge templates.
2. Customize Fields – Click "Design and Fields" to add or modify badge fields.
3. Choose Field Type – Select from Basic Fields (standard fields) or People Custom Fields (pre-created or new custom fields).
4. Add Custom Fields – Use existing custom fields.
5. Save and Apply – Once added, custom fields will be available for use on badge templates immediately.

Elevate Your Event Experience

This update empowers event organizers to personalize attendee badges effortlessly, improving the overall experience for guests and staff. By leveraging custom fields, badges can now include critical details tailored to the unique requirements of your event.

Start customizing your badges today and deliver a seamless, professional event experience!

We’re happy to introduce a new enhancement to the interactive event map: a filter to focus on bookmarked exhibitors. This feature makes it easier than ever for attendees to locate and navigate to their favorite exhibitors, saving valuable time and improving their event experience.

The new filter allows attendees to personalize their journey at the event. By focusing on the exhibitors they have bookmarked, attendees can plan their day efficiently, ensuring they don’t miss out on key connections. This is particularly valuable for large-scale events where navigating through multiple halls and hundreds of booths can feel overwhelming. With a simple checkbox, the map now becomes a tailored guide, helping attendees prioritize their visits and stay organized.

For exhibitors, this improvement translates to increased visibility and targeted traffic. Attendees who bookmark their booth are already interested, creating more meaningful interactions and higher-quality leads. By driving these intentional visits, exhibitors can maximize their ROI and make stronger business connections.

In addition to improving efficiency and satisfaction for both attendees and exhibitors, this feature enhances overall event engagement. Attendees can focus on their goals, whether it’s discovering new partners, strengthening existing relationships, or exploring specific offerings.

Start bookmarking your must-visit exhibitors and make the most of the interactive event map. Your next key connection is just a click away!