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Swapcard Product Updates

Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

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  • MONETIZE · Ticket sales
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  • MANAGE · Session AV production
  • MANAGE · Integrations
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MANAGE · Event management & promotion
7 months ago

Introducing the New Credit Purchase on the Starter Plan

You can now purchase additional credits directly from your studio account, making it easier to increase your capacity for both attendees and exhibitors. This gives you more flexibility and control when managing your event, allowing you to scale based on your specific needs.


Key Features:

Attendee Credit Packages:

  • Purchase attendee credits in packages of 50, with a clear breakdown of costs.
  • The interface allows you to easily select the number of attendees you want to add

Exhibitor Credit Packages:

  • For exhibitors, you can add up to 30 exhibitors at a time.
  • Simply adjust the number of exhibitors and see the cost reflected immediately.

Simple Checkout Process:

  • A clean and intuitive interface allows you to review your purchases, including a breakdown of attendee and exhibitor credits, taxes, and the final total before proceeding to payment.


Start taking advantage of this new flexibility today and ensure your event meets its full potential


CONNECT · Attendee networking
7 months ago

Unlock better networking with pre-created messages

At any event, networking is just as crucial as the content itself. At Swapcard, we understand that how you connect can make all the difference. That's why we're here to support you every step of the way.

Through careful data analysis, we've found that adding a personal touch, like a brief message with an emoji, can dramatically increase your connection acceptance rate. Our new feature lets you choose from a selection of pre-crafted messages when sending connection or meeting requests. This small enhancement adds credibility to your requests and elevates the quality of your networking.

Make every connection count with Swapcard!

 📖 Want to learn more? Check our Help Center article here.

MANAGE · Integrations
7 months ago

Download third-party API data streams directly from Studio

A new feature designed to empower organizers with greater control over their event data is available in the Integrations settings of Swapcard Studio. This enhancement allows organizers to download API data streams received from connected third-party systems directly from the platform, facilitating better data management and troubleshooting.

Feature Overview:

  • What’s New?
    Within the Sync Configuration tab of your integrations, there is now a new section labeled Data Streams. This section displays data streams from third-party APIs, categorized by labels such as "Exhibitors," "Sessions," and "Speakers." Each label shows the most recent data sync date and includes a download button, enabling you to access the raw data file with just a click.
  • How Does It Help?
    This feature is designed to give you direct access to the data streams, making it easier to debug integration issues with a quickly access to the latest data to identify and resolve discrepancies or errors in real time.

How to Use:

  1. Navigate to your event in Swapcard Studio.
  2. Go to Integrations and select your third-party integration.
  3. Click on the Sync Configuration tab.
  4. Locate the Data Streams section to see available data categories.
  5. Click the download button next to the relevant data stream (e.g., “Exhibitors,” “Sessions,” “Speakers”) to retrieve the file.

This new capability provides you with greater visibility into your event data, helping you to ensure accuracy and make informed decisions. We are continuously working to enhance the integration experience, and we hope this feature improves how you manage your data within Swapcard.

MANAGE · Integrations
8 months ago

Effortlessly Sync New Registrants to Your CRM with Zapier’s Instant Integration

We're excited to introduce a powerful new feature for Swapcard organizers: the "Instant" trigger on Zapier. This enhancement simplifies the process of exporting new registrants—whether they are attendees signing up through Swapcard’s registration system or new exhibitors—directly into any CRM, including Salesforce, HubSpot, and more.

Key Benefits

  • Instant Data Sync: Automatically push people or exhibitor data from Swapcard to your chosen CRM or any Marketing toll as soon as a registration or a change occurs on Swapcard. This immediate synchronization helps keep your attendee an exhibitor lists current and your team well-informed.
  • Connect to Thousands of Services: With Zapier acting as a bridge, Swapcard can now connect to thousands of services, opening up extensive possibilities for data integration and automation. Whether it’s email marketing tools, analytics platforms, or customer support suites, the integration ensures that your event data seamlessly flows into the tools that power your operations.
  • Data Ownership and Control: We understand that event data is critical and sensitive. This integration is designed with the needs of the event organizer in mind, ensuring that you retain complete control over your registrants' and exhibitors data. Automate the export of this data securely to your systems, maintaining privacy and compliance.
  • Efficiency and Accuracy: Reduce manual entry and the errors associated with it. Ensure your CRM and other systems are always up-to-date with the latest registration information, enabling more accurate marketing, sales, and customer service activities.

Getting Started

To take advantage of this new feature, simply access your Zapier account and connect the Swapcard Instant Trigger to your third-party system based on your specific use case.

Final Thoughts

Zapier’s new "Instant" integration is a game-changer for Swapcard organizers seeking to improve operational efficiency and data management. By linking Swapcard with your preferred CRM through Zapier, you gain a powerful toolset to maximize the impact and smooth operation of your events. Step into the future of event management by integrating your event data wherever it’s needed most.

MANAGE · Onsite production
8 months ago

Accessing the QR Code for Badge Code in Studio


Trying to scan a badge code to test SwapAccess, print a badge using Swapcard Go, or generally just need to see a badge code in the form of a QR code? Organizers can now view badge codes as QR Codes within Studio. Here's how to find and view them:

Steps to view the QR code of a Badge Code:

  1. Go to the People list in Studio.
  2. Select an individual and navigate to Settings.
  3. Scroll down to the Codes & Badges section at the bottom of the page.
  4. Click on the generated code to view the QR Code.

Additionally, if the event uses Swapcard Registration, the QR code can now also be found in the "Registration" tab of a person, within the Registration Status section. By clicking on "View QR code" next to the individual's Confirmation Number, you can view the QR code.

The UI has been updated to display details and associated actions more clearly with the inclusion of the QR code in the registration section.


📖 Want to know more? Check our Help Center article here.

MANAGE · Event management & promotion
8 months ago

Android Application Setup Now Available in Studio

We are excited to announce an important update to our Studio platform: you can now set up Android applications directly within the Studio interface. This update streamlines the process of creating and managing your branded apps, allowing you to handle both iOS and Android setups in one place.

What's New?

As part of this update, we have added two new steps to the Android application setup process:

  1. Add a Banner for the Play Store:
    You will now be prompted to upload a banner image that we will use for your app's Play Store listing. This ensures your app has a polished and professional appearance when users browse the Play Store. Make sure the banner meets the required dimensions and guidelines to avoid any delays in your app submission.
  2. Share the Service Account Key:
    To enable us to manage your app's publishing and updates on the Play Store, you'll need to share your Service Account Key with us. This key provides the necessary permissions for us to handle your app's backend operations securely and efficiently. We have included detailed instructions within the Studio on how to generate and share this key.
MANAGE · Event management & promotion
8 months ago

Enhancing User Access with One-Time Code and a Passwordless Option

We are excited to introduce a significant enhancement to our login process that streamlines access for both attendees and exhibitors.

Actually, when participants clicked on links from any emails sent by Swapcard, they are automatically logged into their accounts via magic links. However, a new procedure now applies when accessing the event app directly: participants will encounter a simplified login method.

Upon entering their email address, users will now have the option to continue with a password or opt for a one-time code sent to their email. This code allows users to log in without needing a password. Importantly, for users who have not set a password for their account, the one-time code will be sent automatically once they enter their email address.

After entering the six-character code, users will gain secure access to their accounts without the requirement to set or reset a password. The use of a password becomes optional, catering primarily to those who prefer using a password manager. For others, the one-time code offers a convenient and secure alternative for logging in on new devices without to remind about a password.

This update aims to provide a faster, more secure login experience that adapts to the preferences of participants, especially onsite when logging into the mobile app.


CONNECT · Attendee networking
9 months ago

Encourage exhibitors to network with participants

Within the Exhibitor Center, exhibitors can now seamlessly access the Event App, enabling effortless networking with participants. This enhancement simplifies the networking process.

How does it work? 

From the Exhibitor Center Home page just click on the button "Access participants list", and you'll be redirected to the Event App on the Event Participants page.


CONNECT · Attendee networking
9 months ago

Connect easily from the People page!

Networking is one of the most important aspects of any event, and we understand how crucial it is for our users to be able to connect and meet with others during the event. That's why we released this new feature that will make the networking process even easier and more seamless.

With this new feature, you can now directly connect with other attendees from the People page. No need to navigate through multiple pages or search for specific profiles, you can simply click on the "Connect" button next to the person's name and start networking in just a few clicks.

PS : This feature is only available on People pages defined as "list"


MONETIZE · Ticket sales Add-On
9 months ago

Exporting Checkpoint Data from Studio

Organizers can export their Checkpoint data directly from Studio. With this export organizers can see the export the data for every person checked into a Checkpoint.

Follow the steps below to get an Excel export of checkpoint data.

  1. Log into Studio.
  2. Go to Onsite -> Checkpoints.
  3. Click 'Export' in the top right corner of the screen.
  4. Choose to export data for 'All checkpoints' or by 'selected checkpoint,' and download your Excel report."

The download will include one record per person for each Checkpoint. The information accessible in the Studio checkpoint section, such as checkpoint details and attendee information will be part of the export.