We’re happy to announce the release of our new Community Analytics Dashboard, which allows you to get insights and analyze data pertaining to a Community, allowing you to gauge its success, as well as the engagement of the Community Members.

The first release of the Community analytics dashboard includes the following metrics:

• Number of CY Members: the number of community members from the date the community was created to the present
• People Online Now: the number of people currently online within the community
• Active Users: the number of users within the community from the date the community was created to the present
• Average number of sessions attended - the average number of sessions a community member has attended

We will continue to work towards delivering more essential metrics and statistics to help our organizers grow their communities. We have the following releases lined up which will be available shortly after the initial release:

• Selection of Content and Timeframe: organizers will be able to select the content they’d like to analyze e.g. only Community-related actions and statistics; Community and event statistics; or event-only related statistics. This will give organizers the ability to compare and improve their events as well as the performance of their communities going forward.

Stay tuned as more exciting Community dashboard improvements become available shortly!

Captello provides various gamification experiences including leaderboards, scavenger hunts, and gift card rewards to engage your participants.  We are pleased to announce that this integration with Swapcard is now available in the studio.

How can I use it?

• From Captello copy your Zone URL
• In the studio, in the content section, click on "Add button"
• Select "Captello"
• Paste your Captello Zone URL

Community is live and bringing you more connections!

We want to help you get to know each other better by recommending people you should connect with.

How does this work?

Similar to events, the information a user provides trains the AI to find connections between all people in the Community. The user then chooses whether to accept the connection or not.

Of course, the recommendations respect restricted groups and restricted content set up by the organizer and will exclude them accordingly. Besides, it is possible to switch on/off the personalized recommendations at Event level and Community level.

Which recommendations does this include?

They include:

• People recommendations
• Session recommendations
• Item recommendations
• Exhibitor recommendations

All participants can now manage their availability from the “My meetings” page.

To display the empty slots, enable the toggle next to “Display empty slots.” All the empty slots will appear in chronological order as “Available for a meeting.”

Participants can make specific slots unavailable by clicking “Make unavailable” under the slot details. They can also make all the empty slots unavailable for an entire day by clicking “Make unavailable all day” next to the day label.

Twine is known for providing various matchmaking options including roulette, A/B, and tag-based to connect your participants for timed 1:1 or small group discussions.

We’re excited to let you know that this integration with Twine is now available with one click from the studio!

How can I use it?

• From Twine copy your Room ID
• In the studio, in the content section, click on "Add button"
• Select "Twine"
• Paste your Twine Room ID

We have some great news for you! You now have the possibility to archive an event. This feature has been expected by many organizers, and we are happy to announce that it is now possible!

How to do it?

On the studio in the list of events of your community, you now have the possibility to archive your event by clicking on the menu at the top right of the card of the concerned event.

Please note that archiving an event will result in the unscheduling of emails and notifications

Your attendees can now access all of their QR codes in the Swapcard app!  

Previously, codes were limited to just the most recent QR code (badge code). With this latest feature, you have control over how the attendee sees their codes. You can still choose to add a button for the most recent QR code, but you can now show all of the attendee's QR codes. Additionally, you can choose how to sort the codes.

Once you’ve added the button to your event, attendees will be able to scroll through all of their tickets – should they have more than one ticket. We know that tickets are primarily used from a mobile device while onsite, so we’ve ensured that this feature has also been released on the iOS app, Android app, and web app simultaneously! You’ll also notice that the contents of the code are displayed when you’re showing “All tickets.” This is to help differentiate which ticket may be needed.

Your feedback let us know that pending scans were not very visible on the app.

We’re happy to say that now, a new banner will be displayed in app when you have unsynchronized contacts:

NB: this is only available on the iOS app for now.

Your community members can now explore and connect with other members within the community thanks to the people list!

Check out how to create and show a People’s list at the community level in the Web App at this link.

Also, similar to an event, it is now possible to display all connections in the ‘’My favorites’’ section of the community, found under the “My networking” tab. This makes it easy for community members to use the web app to find and browse through people they have connected with.

How to manage the “My networking” tab at Community Level?

Access the Swapcard Studio and navigate to “Content display”.

If already created, you can click “Edit” on “My favorites” and access the “Data” tab.

In the “Data” tab, the “My networking” view is already available when creating a people list view. You can then decide the display order with the drag and drop option. You can also remove the view by clicking the trash icon. ⚠️ By removing the “My networking” tab, your member won’t be able to access their connection list.

How will the networking view look in the event app?

When clicking on a person, it’s possible to reach their profile at the Community Level and access all the information related to this person.

To connect, simply click the shortcut icon or “Send connection request” button on their profile page.

We’ve updated our mobile app to include a share button in the detail view.

With one click on the top right, you can easily share:

• A session
• An exhibitor
• An item