In our continuous efforts to enhance user experience and streamline content management workflows, we are excited to announce the latest update to our platform. This release focuses on improving the editing experience from the event app, making it easier and more intuitive for organizers to manage content. Here's a breakdown of what's new.

How it works?

Editing has never been easier. By clicking the "Edit" button in the event app, organizers are now easily redirected to the appropriate page in the Studio.

Introducing a new feature that will elevate your event experience. Our latest enhancement to registration allows you to provide direct registration links – for both public and hidden tickets. Here's what you need to know:

• Dedicated Ticket URLs: Each ticket now comes with a unique URL, making registration even more straightforward.
• Privacy and Exclusivity: Using a dedicated URL ensures that registrants can access only that specific ticket.
• Date and quantity limits: The begin and end dates will still be respected along with the quantity limit (if set).
• Ticket Listing: The main registration URL will continue to list the publicly available tickets.

You can retrieve the custom URL using the new 3-dot menu on the ticket listing or get it directly from the ticket details view.

We are happy to announce a game-changing feature that will significantly enhance your experience: the ability for organizers to group several pages under one unique sub-navigation bar button. This innovative feature promises to streamline navigation, enhance organization, and improve the overall user experience.

With this new feature, organizers can now consolidate multiple pages under a single sub-navigation bar button. This means you can have more views without the clutter of too many buttons on the top bar. It's all about making your navigation smoother and more intuitive, allowing you to focus on what truly matters.

How does it work?

1) Open the Organizer Studio 

2) In Event Builder -> Content Display -> You can now create a group

3) Click on the 'Create Page Group' button 

4) Drag and Drop the pages to your new group 

Note: For now,  groups are only available on the web, but will soon be available on mobile (for now on mobile, the pages simply appear as they were not in a group).

Starting from this release when you create an event on the Swapcard platform, the maximum duration you can select is 90 days.

Why do we limit event duration?

Limiting event durations is rooted in our dedication to fostering communities. By setting time limits, we encourage vibrant, interactive gatherings where members can build connections and have memorable experiences.

This commitment also improves interactions and helps avoid potential issues with analytics caused by long or repeated events. Another update to facilitate this change involves restricting the ability to modify dates of past events: if the start date of your event is past, and the event is published, you will not be able to change the event dates. 

Please note that there are no restrictions on the duration for which the event can be published. This limitation only applies to the event's start and end dates, the platform can stay 'live' for as long as you need. The past events with a duration of 90+ days will remain unchanged; no automatic adjustments will be made.

In the world of event organization and management, collaboration is key. That's why we're excited to introduce the latest version of our platform, now equipped with roles for members of exhibitors to define access levels to the Exhibitor Centre.

Two roles are now available: Admin (the existing one) and Limited Access.

* if enabled in Exhibitor rights by an organizer 

Limited-role users will see this message if they are trying to access restricted content.

Admins can upgrade member' role from the Exhibitor Centre on the Team Members page:

Organizers can manage roles directly from the Studio: Content -> Exhibitors -> Exhibitor settings -> Members:

Important to note: 

• by default, all members are created as Admins
• for all existing events at the moment of the release, all members will be automatically considered as Admins

We are excited to announce the release of our new feature that allows you to manage your branded app from the Organizer Studio!

Note : This feature is exclusively available to organizations on Pro and Enterprise plans.

Now, you can easily create and tailor your own branded app directly from the Organizer Studio. A user-friendly interface allows you to customize your app with your logo, colors, and branding elements.

What features are available in the Organizer Studio app manager?

• You have access to a list of all your existing applications
• You can create a new application
• You can edit the general properties of your application
• You can edit your application's domain and use your domain (this feature is available according to your plan)
• You can edit the branding of your application
• You can link your events to an application
• You can set up your iOS app from the studio (Android coming soon)

We understand the importance of having a branded app for your business, and we are committed to providing you with the best tools to make it happen. Get started today and take your business to the next level with your very own branded app!

We are excited to announce a new feature for our Swapcard platform: the ability to select any redirections from all emails blocks.

This feature enhances the user experience by allowing users to customize their emails according to their needs. It also ensures that the right message is delivered to the right person, making the emailing process easier and more effective.

We are always looking for ways to improve our platform and make it easier for our users to make the most of their experience. 

We're excited to announce a significant upgrade to our Exhibitor data import & export system that is bound to make your experience even more seamless and productive.

• Better Excel File Structuring. Every column now features clear descriptions and examples of the values to be added, ensuring straightforward data input.
• Accelerated processing time. Faster data processing, allowing you to manage exhibitor information swiftly.
• New columns added for reduced manual effort: 
  • Group name (read-only) 
  • Location Category
  • Mobile phone number
  • Email

Experience the upgraded import feature today and discover how it can transform the way you manage exhibitor data. As always, our support team is here to assist you with any questions or assistance you may need.

With this new feature, organizers can quickly and easily customize the URL for any Webview that is created in Swapcard Studio.

For example, if you want to track how many times a specific page was viewed, you can inject a variable that will help you track those views. This new feature will make it easier for you to create custom and dynamic experiences for your audience, giving you the flexibility to deliver content that is relevant to their context and interests.

We hope you find this new feature useful and if you have any questions or feedback, please don’t hesitate to reach out to us. Thanks for using Swapcard!

We’ve enhanced our engagement score formula to better capture user activities at an event level.

In the Studio → Content → People we added a new parameter

How does the improved Engagement Score work:

The engagement score ranks the event attendees according to their activities on the platform. There are three main states:

• Inactive: When the user has just been registered on the system and no actions have been made by the user
• Active: When the user logged into the Swapcard web or mobile application at least once
• Engaged: When the user has made other actions than simply logging in and browsing content, e.g. bookmarked a session or sent a connection request.

Benefits for the Event Organizer:

Having the visibility of whether the event attendees are Inactive (just registered), Active or Engaged will allow event organizers to convert more inactive users into Active and Active into Engaged and improve the success rate of the event.