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Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

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MANAGE · Event management & promotion
a week ago

Personalized Emails: The Power of Dynamic Values

Dynamic values in an email text editor are a powerful tool that can help you personalize your emails and make them more effective. 

These values are now displayed as tags, which can be inserted into your email text to automatically insert information such as the recipient's name or the date of the email and more.


Coming Soon!NURTURE · CommunityMANAGE · Event management & promotion
a week ago

Community View Visibility and People Community View Content

After the release of Groups and Permissions at the Community level, we can now use these groups to define who can see the Community View, but also which People should be showcased in a Community People View.

Using Groups to define Community View Visibility

In the “Visibility” tab of any Community View, you can define which Community Group can see the content:

Any People member of an Event Group linked to a Community Group toggled in this menu, will have access to the content.

Using Groups to define Community People View Content

In the “Data” tab of any Community People View, you can define which Community Group’s members should be displayed in the view:


MANAGE · Event management & promotion
2 weeks ago

Ability to select and cancel pending or confirmed meetings in bulk

Sometimes meeting requests awaiting a response will need to be removed to free up the time slot. To help organizers easily manage this situation, we are releasing a new functionality in the Organizer Studio that will give them the option to cancel pending or confirmed meetings in bulk.

The organizers can choose whether they want to notify the participants that their meetings have been canceled. If yes, the participants will receive a notification in the app.

How does it work?

The organizers need to go to the Studio → Meetings. Here, they can select one, several, or all pending or confirmed meetings and click on “Cancel meeting(s)”.

Then, a pop-up message will allow the organizers to choose whether they want to notify participants or not.

Once the cancelation has been confirmed:

  • All participants are notified if the checkbox is selected
  • “Pending” and/or “Confirmed” meetings status will change to “Canceled”
  • Participants’ schedules are now free to book another meeting in that time slot
MANAGE · Event management & promotion
2 weeks ago

Ability to view existing and deleted groups on the Analytics Dashboard

An improvement has been made to the Analytics Dashboard in the Studio, where organizers can now view any groups that have been deleted in the “Filter by group” dropdown list.

In the default view, all “Current groups” will be pre-selected. Organizers will have the option to unselect any of the current groups if needed, or to also select some or all of the “Deleted groups”. The names of the deleted groups will be displayed, along with the number of users that belonged to the group. Deleted groups which did not contain any users will not be displayed in the dropdown list.

Please Note: When no group is selected from the list, the active user number takes into consideration active users from “All groups”. This includes those that currently exist and the groups that have been deleted previously. The ability to view deleted groups in the dropdown will provide an accurate representation of the Active Users to the organizers.

MANAGE · Event management & promotion
3 weeks ago

New UI for the event list

In our goal to make the studio ever more efficient and easy to use, we have updated the UI of the event list.

This list now displays the events under 3 columns:

  • Name of the event
  • Date of the event
  • Publication status

A new filter that allows you to display only the events you want to see according to your preferences is now also available  :


MANAGE · Event management & promotion
a month ago

Option to disable similar session recommendations at event level

At Swapcard, we want to give organizers more control over recommendations. That’s why we’ve given organizers the ability to enable or disable the following session recommendations:

  • Personalized recommendations (carousel)
  • Similar recommendations (”you may also like”)

The ability to disable similar session recommendations can be helpful, for example, in case the organizer is planning lunch/coffee breaks and doesn’t want similar sessions to be displayed for them.

As for the other similar recommendations, organizers can change the settings in the Studio → Content → Sessions → Sessions settings → Similar recommendations. Here, they’ll be able to see the toggle to enable/disable similar recommendations.

By default, the toggle will be switched on.


MANAGE · Event management & promotion
a month ago

Emails manager - Email editor UI revamp

As you may know, we are actively working on the redesign of email management from the studio. In this first phase of the redesign we have improved email editing with the following changes :

  • Redesign of the navigation which is now on the right of the preview with tabs to be more easily usable
  • Clicking on a block now opens the associated tab in edit mode
  • The list of available blocks is now clearly visible and each block can be added with a simple click


MANAGE · Event management & promotion
a month ago

Updated Community Analytics Dashboard

We’re excited to announce the latest addition to the Community Analytics Dashboard, including:

  • Engagement comparison

Organizers now have the ability to view Community-related actions and Event-related actions in the dashboard to help them analyze the growth of their communities over a period of time and compare event metrics. Organizers can use this data in order to improve the performance of their events and communities going forward.

  • User Activity 

Depending on the organizer's selection in the “content” section above, the data is displayed for the community and/or selected events. This section outlines the active user numbers in a community over a period of time and throughout various events that were hosted by the community.
Having a clear overview of the peak times that users are active throughout the event can help event organizers improve and promote engagement or user activities at future events.

  • Number of logins by device

As with the Event Analytics Dashboard, this section represents the app usage per platform. Event organizers are able to see how users are accessing the event (whether they’re using the web app, iOS, or Android) and the percentage of users this represents compared to the overall number.

  • Networking

In line with data on the Event Analytics Dashboard, Community related networking statistics are available to organisers on the Community analytics dashboard.

  • Contact Scoring

Similarly to the event analytics, the Contact Scoring section provides an overview of the number of contacts that have received a score, ranging from 1 - 5 stars and the representative % of the total number. Organizers also have an overview of the average score based on the total number of scorings. This scoring can be a great indicator of whether attendees have embraced connecting with others within the community and how relevant they consider their connections to be.

Stay tuned for more exciting Community Dashboard improvements to become available soon!

MANAGE · Event management & promotion
2 months ago

Analytics Dashboard at Community level

We’re happy to announce the release of our new Community Analytics Dashboard, which allows you to get insights and analyze data pertaining to a Community, allowing you to gauge its success, as well as the engagement of the Community Members.

The first release of the Community analytics dashboard includes the following metrics:

  • Number of CY Members: the number of community members from the date the community was created to the present
  • People Online Now: the number of people currently online within the community
  • Active Users: the number of users within the community from the date the community was created to the present
  • Average number of sessions attended - the average number of sessions a community member has attended

We will continue to work towards delivering more essential metrics and statistics to help our organizers grow their communities. We have the following releases lined up which will be available shortly after the initial release:

  • Selection of Content and Timeframe: organizers will be able to select the content they’d like to analyze e.g. only Community-related actions and statistics; Community and event statistics; or event-only related statistics. This will give organizers the ability to compare and improve their events as well as the performance of their communities going forward.

Stay tuned as more exciting Community dashboard improvements become available shortly!

MANAGE · Event management & promotion
2 months ago

Ability to archive an event

We have some great news for you! You now have the possibility to archive an event. This feature has been expected by many organizers, and we are happy to announce that it is now possible!

How to do it?

On the studio in the list of events of your community, you now have the possibility to archive your event by clicking on the menu at the top right of the card of the concerned event.

Please note that archiving an event will result in the unscheduling of emails and notifications