We are excited to announce a new improvement that will improve onsite event experience - the ability to add an external URL to any location.

We understand the importance of providing the best experience to your exhibitors and attendees and making it easy for them to find their way during an event. If you're not using MapsPeople or ExpoFP for your event map, you can now with this new feature add an external URL to any location. This means that when attendees click on any exhibitor booth or designated location, they will have the option to open a webview directly from the app and access the map on an external website.

External URLs can also be added via the Content API.

Here's how it works: 

Add a URL to an existing location:

1. As an event organizer, you can log into your Swapcard account in the Studio and go to "Meetings" and then the"Location" section. 

2. Select an existing location or create a new one.

3. Under the "Location details" tab, simply paste the URL in the "Location URL" section. The URL will be automatically saved.

Add a URL to an existing location from an Exhibitor details page: 

1. From the Studio go to "Content" and then the "Exhibitors" section.

2.  Select an existing Exhibitor and go to the Details tab. Under "Location" select a location or create a new one and click on the edit icon.

3. From the side panel under the "Location details" tab, simply paste the URL in the "Location URL" section. The URL will be automatically saved on the location detail page as well.

Once the external URL is added, attendees can click on the location on the event app from an exhibitor's detail page to open the map in a webview on both mobile and web. 

We are thrilled to announce a significant update that underscores our commitment to global accessibility and user engagement: our platform's transactional emails are now available in 21 languages, including support for Arabic with Right-To-Left (RTL) layout. 

This update is part of our ongoing effort to ensure that our services are as inclusive and user-friendly as possible, making our platform more accessible to users worldwide.

Key Features

• Multilingual Support: Our automatic emails (magic link, notifications reminder, requests reminder, meeting reminder, ...) are now supported in 21 languages: English (US), Welsh (GB), French (FR and CA), Spanish (ES), Catalan (ES), Italian (IT), Portuguese (BR and PT), German (DE), Dutch (NL), Polish (PL), Estonian (EE), Russian (RU), Arabic (AE), Indonesian (ID), Vietnamese (VN), Thai (TH), Chinese (CN), Korean (KR), and Japanese (JP).
• Automatic Language Detection: Users will receive these emails in their preferred language, ensuring a more personalized and engaging experience. If a user's preferred language is not among the supported languages, the email will default to English, ensuring clarity and accessibility for all users.
• Right-To-Left (RTL) Layout Support: Specifically catering to our Arabic-speaking users, emails in Arabic feature a Right-To-Left (RTL) layout, enhancing readability and user experience for RTL script users.

Benefits for Our Users

• Enhanced User Engagement: By providing transactional emails in the user's native language, we significantly improve the clarity and relevance of our communications, thereby increasing user engagement and satisfaction.
• Global Reach with Local Touch: This release is a testament to our dedication to addressing the needs of users worldwide. By supporting multiple languages, we're not just expanding our global reach; we're also offering a more personalized, local touch to users in different regions.
• Improved Accessibility: The addition of RTL support for Arabic-speaking users and the wide range of supported languages improve accessibility, making our platform more inclusive and user-friendly for a diverse global audience.

We're excited about the positive impact this release will have on our users' experience and engagement. As always, we welcome your feedback and look forward to bringing even more enhancements to our platform in the future.

Thank you for your continued support!

We understand the importance of following up on meetings and knowing who attended them. With this new feature, you can now easily keep track of meeting attendees and have a better understanding of the engagement in your meetings. 

How does it work? 

It's simple. In Swapcard Studio, you will now see an option on meeting to mark participants as attended. This allows you to keep a record of who attended the meeting and who did not.
You can also mark meetings as "held" or "not held", giving you a clear overview of meetings and their outcomes.

This feature is especially useful for event organizers who want to know about the engagement in their meetings during the event. It allows you to track the success and offer a follow-up accordingly. 

We are pleased to introduce a new improvement to the backstage, the possibility of displaying or hiding the speaker names.

With our latest update, we have added a toggle option to display or hide speaker names on the Backstage thumbnails. This means that event organizers now have the option to choose whether they want the speaker names to be visible on the thumbnails or not. We understand that every event is unique, and some organizers may prefer to have a cleaner and more visually appealing session view. This toggle allows you to personalize your live session page according to your preferences.

To access this feature, simply access the Backstage of your session from the Studio or the session page and click on the "Settings" option in the right panel. You will now see a toggle button next to the "Display speaker names" option. By default, this toggle is turned on, which means that speaker names will be displayed on the session video thumbnails. However, if you prefer a cleaner view, you can simply toggle it off, and the speaker names will be hidden.

We're excited to announce a significant enhancement to your experience with the Web Event App: the introduction of the "Book a Meeting" button directly accessible from any People view. This new feature is designed to make scheduling meetings, including multi-participant sessions, more efficient and user-friendly.

Previously, arranging a meeting required navigating to an individual's profile—a step that, while straightforward, added extra time and clicks to the workflow. Recognizing the need for a more streamlined process, we've eliminated this requirement. Now, you can initiate a meeting request from any People view, significantly speeding up the process of scheduling discussions.

How It Works

The "Book a Meeting" button is prominently located within every People view, making it easy to find and use. Here’s how to utilize this new feature:

1. Navigate to any People view
2. Click on the "Book a Meeting" button
3. Fill in the meeting details, including time and location

This button appears only if the event meeting request rules allows you to book meetings.

We are excited to announce the release of our new feature that allows you to manage your branded app and white label domains from the Organizer Studio!

Now, you can easily create and tailor your own branded app directly from the Organizer Studio. A user-friendly interface allows you to customize your app with your logo, colors, and branding elements.

What features are available in the Organizer Studio app manager?

• You have access to a list of all your existing applications
• You can create a new application
• You can edit the general properties of your application
• You can edit your application's domain and use your domain (this feature is available according to your plan)
• You can edit the branding of your application
• You can link your events to an application
• You can set up your iOS app from the studio (Android coming soon)

We understand the importance of having a branded app for your business, and we are committed to providing you with the best tools to make it happen. Get started today and take your business to the next level with your very own branded app!

Note: This feature is a paid add-on. Reach your account manager if you're interested about it.

Welcome to Swap Drop, a place to discover our monthly product releases and get exclusive tips on how to use them to the fullest. Let's get started!

Feature Add-ons

We're thrilled to introduce a significant update to the pricing page, presenting feature add-ons to customize the event platform. The revamped layout simplifies plan selection, granting organizers the flexibility to precisely tailor the platform to their needs. Furthermore, the add-on features offer opportunities to elevate engagement with advanced networking tools and immersive virtual experiences, empowering organizers to create truly unique events.

Map Feature Improvements

With the latest map feature improvements, organizers now have the ability to set default zoom levels and map orientations directly within Studio. This empowers smoother map viewing experiences, facilitating quicker access to exhibitor locations and points of interest. Additionally, while configuring settings in Studio, a preview option provides a helpful visualization of selected properties.

One-Click Email Unsubscribe

The one-click unsubscribe feature for Gmail and Yahoo email users is here! This functionality enables instant opt-out from unwanted email subscriptions, streamlining email management and ensuring a clutter-free inbox. Not only is this update user-friendly, but it also helps maintain good email health resulting in better email deliverability.

Account Access via One Time Code

Introducing a new way to access your account via email code. Users can now easily request a secure login code via email by clicking the "Send a Code" button on the password reset page. After receiving the code in the email, simply enter it on the login page to securely access your account.

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This provides just a glimpse into the exciting features we've been crafting this month. For more insights make sure to check out our product roadmap.

Swapcard is pleased to announce exciting new improvements for our map feature: the ability to choose the default zoom level for floor maps and select the default map orientation directly on Studio.

This new feature will make it easier to get a better view of the map and more quickly access the information you need. With the default zoom level for floor maps, users can more easily see the locations of exhibitors and areas of interest on the map. They can also choose the default map orientation, so they won’t have to spend time rotating the map to get the perspective they need.

How to set your default zoom level and the default map orientation?

Simply access the Studio > Content display > Select the floor plan you wish to edit > Data tab

On the Data tab, there is a new section "Map properties" where you will be able to set the zoom level and map orientation 

Default zoom level

Within the "Default zoom level" field, enter a value between 1 and 21, where 1 corresponds to a preview of the globe and 21 a street.

You can define the minimum and maximum zoom levels as well, which limits the user from zooming in or out above the limits you have set.

Orientation

You can choose a value between 0 and 359° to establish the orientation of the map, where 0 corresponds to the North.

Preview

A preview of the map will help you visualize the properties selected. Please keep in mind that the preview is related to the map displayed on the web and the result on mobile may differ due to screen size.