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MANAGE · Event management & promotion
3 years ago

New Roles in the Administration Team

Here's a piece of news that's sure to make you smile! 😀

There's been significant progress in community development: new roles in the Administration Team! 🔥

Here's a recap of the new roles and the rights associated with each role:

You are now able to give each member of your organization a defined role that includes more accurate access and permissions that reflect their position 🤩

For each Event Manager, you can now decide exactly which event inside the organization they have control over. 

The new role of Community Manager has also been created. For this role, you can decide which community inside the organization they have control over. The Community Manager will have control over all the events within the community they have rights to.

👉 How does this impact your organization's existing roles? 

- Admins will stay admins and will have the rights that are described above.

- Event Managers will stay Event Managers and by default, they will have rights to all the organization's events.

👉 The administration permission controls in the Studio have been completely revamped!

In the new board with the administration details, you can now know the role of each member of your organization as well as the number of communities and events they have rights to.


👉As the owner or admin of the organization, inviting new people to the administration team lets you define precisely which entities you want your new member to have rights on:

As you can see, you can invite someone as: 

- Admin

- Community Manager: For this role, you can decide which community inside the organization they have control over. Clicking "All Communities" will give them control over all existing and future communities of the organization. Clicking "Custom" will let you select specific communities.

- Event Manager: For this role, you can precisely define the events you want your Event Manager to have control over. By clicking "All Events," you will give them control over all existing and future events of the organization. By clicking "Custom," you can select specific events.


👉As the Owner or Admin of the organization, you can update the role and rights of any member of your organization at any time by clicking on any member of the board:


3 years ago

Terms & Conditions + Privacy Policy Acceptance

At Swapcard, being legally compliant is a top priority. 

👉 That's why all users accessing the Event App will have to accept Swapcard's Terms & Conditions and Privacy Policy.

👉 Also, when registering through a magic link, we'll ask users to check the two boxes. 

👉 Finally, we'll also ask all existing users to check the Terms & Conditions + Privacy Policy.


3 years ago

Send magic links from the Studio

We know how frustrating it can be for your attendees when they are unable to log in and join your fantastic event or community. 

To simplify the login process and make everyone's life easier, you can now send attendees a magic link directly from the Studio!

From Studio>Event Data> People

Select the attendees you wish to target and a new button saying "SEND MAGIC LINK BY EMAIL" will pop up. 

This new button will automatically send a magic link to the selected attendees, letting them quickly and effortlessly sign in and enjoy your community and event right away!

💡Some important points:

  • You can select as many people as you want at the same time
  • A limit is set every 20 minutes, meaning you can't send a magic link more than 3 times to the same person
  • The email containing the magic link will be sent by noreply@swapcard.com (unless you have a defined custom email)
3 years ago

Community - Community list on event app's landing page provides direct shortcuts to events

Major improvement: In the event app, a user can now go to upcoming or ongoing events that are linked to a community directly from the community list. 

Also, the community last visited will be saved on your browser and displayed at the top of the community list. Very convenient! 

3 years ago

Community - Create custom fields only once per community

Event organizers, we've got great news for you! 😃

You no longer have to recreate a custom content field for each event. For people, exhibitors and sessions, you only need to set your custom fields once per community. 

For each event within the same community, you can display or hide any custom field previously created for other events.

How does it work ?

You can now share fields between events within a community. Organizers need to create fields only once per community and can then decide if they want to enable or disable it for any event in the same community.

All fields are still created at the Event level, but can be reused for another event in the same community.

👉👉Default custom fields

On any content setting, all content (people/exhibitors/session) will have a unique default custom field per community:

  • 1 type for all the event's people
  • 1 type for all the event's exhibitors
  • 1 type, 1 location, 1 topic for all the event's sessions

⚠️ When this update is released, what will happen to all the default custom fields for existing events?

Let's look at an example:

BEFORE the release we have Event 1 and Event 2 in a community.

There is one type field on Event 1 with:

  • Value 1
  • Value 2

There is one type field on Event 2 with:

  • Value 3
  • Value 4

AFTER the release, we will have a unique type for Event 1 and Event 2 that will have the following values:

  • Value 1
  • Value 2
  • Value 3
  • Value 4


👉👉Other custom fields

  • It is still possible to create a custom field, but it will only be enabled for the event where it has been created. The custom field can be enabled for any other event in the same community afterwards.
  • In the search bar, you can search for any existing field for any event in the same community. Click on the relevant field and it will be added to the current event. See the following example:

You will notice that in the search results, you can see which event each field is enabled for.


⚠️ Please note that deleting a field, deleting a field's value, or reordering a field's value can impact several events. This is why an alert will popup when an organizer is taking one of these actions. See the following examples:

- Deleting a field permanently ('delete from all events' button):

- Deleting a value field:

- Changing the order of the values:


3 years ago

New Meeting Requests 📆

We're happy to see that you're creating so many interesting and innovative events 🚀

Because of this, we want to make it easier for your participants to book meetings with each other and see all that your event has to offer. 

That's why we're excited to introduce the meeting calendar! Meeting requests have been updated to include a calendar that will show all of your availabilities. Participants can now see your daily available meeting slots for each month and easily check which day and time they can request a meeting.

See for yourself!

Tip 💡 You should also remind your attendees, speakers & exhibitors to keep their availabilities up to date for the event! 

3 years ago

Announcing SwapAccess 📱

Session scanning is coming to Swapcard! You'll be able to scan-in your attendees to sessions or use the access control mode to govern who should be allowed in. 

Available on all iOS devices, SwapAccess uses the existing Sessions to allow you full control over your scanning experience. You can create a default scanning mode to track or control access and even set the scanning mode per session, should you need to.

Once installed on your iOS device, you can bookmark sessions per device and start scanning (in or out of the room) right away!

3 years ago

New Community Feature ❤️‍🔥

Since our initial launch, your events have all been linked to a community in the Studio.
With this update, your events will now be linked to a community in the event app.

What are the changes in the event app?

1. New event app landing page 

This is the page an attendee will see in the Swapcard app or your branded app. In the case of a branded app, if your events are all linked to a single community, this page will not be displayed. Instead, the attendee will directly land on the community homepage (see point 2).

This page will list all the communities with at least one event linked to your branded app. 


2. Community homepage

This is the community's homepage. The top of the page will display your banner,  a title, and a description as configured in the Studio (see point 3).

As seen below, the page will display all the events linked to the designated community. It will also prominently display events that are currently happening: 

3. Community home settings in the Studio

You can now configure your community's home display in the Studio. 

In the community section of the Studio, you can design and configure the assets that will appear on your community's homepage in the event app (see point 2)


3 years ago

More emojis for reacting to messages 😄😂👍🏼💚

Your attendees have the ability to react to messages with the whole emoji library.

When clicking on the emoji icon, the picker will open and let users select any reaction they wish to add to a message.


We also support all types of emojis on iOS! 


Let those emojis go wild! 🍿🔥🦄🦸‍♂️😻

3 years ago

All Your Events Under One Community 🌈

Introducing: Community by Swapcard! A brand new set of Swapcard features to be released in 2021. 

Which problems does Community solve?

Time-consuming: Currently, organizers spend a lot of time manually creating attendees, exhibitors, and items for each event.

Lack of engagement: Organizers want to keep their community engaged more than just 3 days a year - they want to create an engaging place where people meet all year long.


What Swapcard's new Community platform provides 🚀

Community is a new space where organizers will: 

  • Run all the events under their brand
  • Have the community interact, network, learn and generate leads all year long
  • Serve as a “parent” event that benefits from all existing Swapcard features

Attendees will manage only one profile.

Exhibitors will manage only one booth and will create items & documents only once.


Version 1
All Events will now be linked to a Community



What are the changes in the Studio?

1) New onboarding process

All events are now linked to a Community. For this reason, there will be a 2-step onboarding process once an organizer has created their account.

Step 1: Once an organizer has created their account, they'll be asked to create their community. After providing a Community name and then clicking on the green arrow, the organizer reaches step 2.


Step 2: The organizer now chooses their Community languages.


Once the organizer clicks on the "Create" button:

  • An organization is created with the same community name entered in step 1.


The community includes: 

  • Community name
  • Community home page with the title: "Welcome to your Community"
  • Community home page description: "Description"
  • Languages chosen in step 2.
  • The company name (company created & linked to the organization) is also the name given to the Community in step 1.

Step 3: Once the organizer clicks on the "Create" button in the last step, they're redirected to the event list in their community. It will be empty and display the modal for event creation.



2) New landing page with list of communities

Here is the new page that organizers will reach when opening studio.swapcard.com

This page displays all organizations with which the organizer is affiliated, as well as all the communities linked to the organization.

Clicking on any community displayes the studio with all related events.

From this page, you can also create a new community either linked to an existing organization or linked to a new organization.


3) New community level in the studio

When clicking on any community from the communities list, you will then be directed to the "Community Space", which is divided into several tabs:

"Events" - From here, organizers can reach any event linked to their community

"Community Home" - From here, organizers can set the Community home that participants will see when viewing the community in the event app (Please note: this won't be available for the first release)

"Data" - From here, organizers will be able to view and manage all their community data (Please note: this won't be available for the first release)

"Settings" - From here, organizers can configure their basic community settings: Name + Logo


4) New event list display

From this page, all the events that are linked to the community can be seen. A new event that will be linked to the community can also be created here by clicking on the "New Event" button. Click on any event to reach its settings (the event view won't change).

5) New breadcrumbs

To make navigation easier, organizers will have breadcrumbs in the navigation bar:

This makes it easy to go back to the community view and see which community or event the organizer is currently navigating.


🚨IMPORTANT 🚨

For a number of weeks after this release it will be possible to ask Swapcard to switch an event from one community to another. Due to this migration, all the existing events will be linked to the same community. It will also be possible to create a new community or several communities and link any event to a more relevant one.

❓What does this mean for older events ❓

For each existing organization, we’ll create a community linked to the organization. The name of the community will be the same as the organization (but editable afterwards). All events that were linked to the organization will be linked to the community that has been created.

📣  Check out more information on this page.