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Swapcard Product Updates

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Release notes byAnnounceKit

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4 years ago

Meeting Manager Updated! 🤝

You asked, we did it! We updated the flow to enable meetings for your Attendees and Exhibitors 🎉

The process is now split into 3 steps:

  1. Create time slots 
  2. Create locations
  3. Create rules then attach existing locations and slots to said rules

SLOTS

- This refers to the time slots when your participants will be able to book meetings

- To create slots, you'll need to select a time period for each date date and decide on the length of all meetings

- From the creation page, you'll be able to add multiple batches, which will help you create slots for multiple days with no fuss.

LOCATIONS

- The Locations are the places where your participants will meet.

- If a Location is used for a virtual meeting attendees will be redirected to a Video call, or a physical place at your event. For example: Main room, Hall 1.

- The Capacity setting will only allow a specific number of meetings to occur at the same time at chosen Location. For example: 5 people per video call, or 30 people in Hall 1, or 4 people at Table 4, etc.

RULES

Rule creation and settings are the main changes of this update. This is where you'll actually decide on who will be able to book meetings with whom, as well as when and where those meetings will take place.

Rule creation consists of 3 steps:

- Select which Groups of people will be able to send a meeting request and to which other Groups

- Select the Locations where those meetings are to take place

- Select the time Slots when those meetings are to happen, meaning for each Location selected you can decide on the slots available

In the example above, the Rule will let VIP Attendees book meetings with all other Groups, in the Good Location, on Friday Afternoon and Saturday only.

4 years ago

Group Visibility Settings 👀

Visibility parameters for your groups have a new look!

Studio>Event Settings>Groups

We've redesigned this view to improve your experience and give you even more ways of managing Who and What your attendees can see during the event.

You'll be able to define what each group is allowed to see, a setting split between all entities:

People

- You can decide if the group selected will be able to see other People in the event

- You can restrict this visibility to certain Groups, meaning they will see only People from the selected Groups

Exhibitors

- You can decide if the group selected will be able to see other Exhibitors in the event

- When toggled ON, you can add conditions to restrict this visibility depending on Custom fields. You can select as many conditions as custom fields as you'd like to.

For example, you can select the field "Type" and values A, B & C meaning only Exhibitors who have one of those values on their profile will be visible.

Sessions

- You can toggle if the group selected will be able to see Session in the event

- When toggled ON, you can add a condition to restrict this visibility depending on Custom fields, like for Exhibitors.

Items

- You can toggle if the group selected will be able to see Items in the event

- When toggled ON, you can add a condition to restrict this visibility depending on type of items, you will be able to select which one will be visible


Of course, all those settings will be available as well for the Guests group, letting you now manage all the content non-registered people can see


4 years ago

Exhibitors can now order their items!

For each Item category, exhibitors can now decide the order in which they will appear on their page.

When hovering each Item they created, they can see two new options added next to the Edit button:

Drag icon which will let drag the item and move it in the position they'd like in the list

Move to top button which will... move to top the Item, meaning this Item will be the first in the list and appear on top for everyone looking at this Exhibitor's page in the app


⭐️ A really good way for exhibitors to highlight some of their products! ⭐️

4 years ago

New Exhibitors Contacts Export

Your Exhibiting Companies now have a fully updated export from their Exhibitor Center

 Directly from Contacts>Export All they will have an improved Excel sheet with all their Event's leads

The table is split into 3 distincts tabs, listing all the attendees they've met or contacted throughout the event

1. Contacts 

All the attendees who are Contacts of the Exhibitor's members.

2. Meeting confirmed

Everyone who booked a meeting with the Exhibitor or its members.

3. Chat

The list of people who contacted the Exhibitor through the chat.


4 years ago

New Studio Interface Languages 🇪🇸🇮🇹🇩🇪🇨🇳

Swapcard Studio now speaks Spanish, Italian, German, and Mandarin, so you can manage your event in your preferred language.

Vamos! Andiamo! Los geht's! 我们走吧!


How to access the settings: Studio → Menu → Interface language

4 years ago

Email UNsubscription 🙌

Your attendees now have the option to unsubscribe from all emails sent from the platform. That's convenient! 🤓

In the profile settings, there are 3 new toggles with notifications they can control:

- Information from the event organizer

- Reminders with pending requests

- Reminders with new activities


The setting can be found in My profile > Settings > Email notifications.

In all emails footer, there is a link that redirects to this email notifications preferences.

4 years ago

Contacts Are Now Part of the "My Profile" Tab 👥

In the event app, you'll find all your connections made during your events directly next to your Profile and Settings tab! 

4 years ago

Use Any iframe Player to Add a Video for Exhibitors 🎥

We recently added an iframe option for the Event Home video, and now it's available for Exhibitors as a video header, too! 🥳

To add an iframe player as a video header for exhibitors:

1. Head to Studio -> Event Data -> Exhibitors -> Exhibitor details 

2. Choose 'Other (iframe)' as a streaming platform and add the SRC link to the video player

This option is also available in the Exhibitor Center, so exhibitors can directly add it as well.

Note: Swapcard synchronizes with more than 60 most popular video providers, but if you get an error that your video player isn't supported, please contact us and our tech team will sort it out! 

4 years ago

Make Your Event Accessible Without Registration 👋

In Event settings, we added a page to manage Guest Mode & Registration
These three new settings allow you to render your event available for people not registered, as well as manage how people will be able to register for the event. 

Studio setting

1. Guest mode will let everyone with the link access the event's content and see a preview of all the features delivered to participants.

2. Suggested events will add your event to the new "Suggested Events" section, where you can showcase your upcoming events to encourage your participants to register for your next events! Please not that your event needs to be hosted on a branded app to be suggested.

Let potential attendees see what they're missing out on and get them registering!

If the person browsing the event isn't registered, they'll see all the features but be prompted to log in to perform actions such as sending messages or meeting requests.

Once Guest mode is enabled, you decide which content is accessible publicly and which one is available to registered participants only.

Event app

Mobile app

When you add events to the "Suggested Events" section, people will be able to access them without logging in to your branded mobile app.

When downloading your app, people will see a new option to continue without login, which will let them browse events straight away! Then they will be prompt to login or register for the event.

 

4 years ago

"Similar Exhibitors" Suggestions 💞

Organizers can now choose if they want the platform to recommend similar exhibitors to the attendees. Similar exhibitors are generated by artificial intelligence and displayed in the 'You may also like' section on the exhibitor details page. 🧠

The recommendations can be switched off in the Studio → Event Data → Exhibitors → Exhibitor settings. 

By default, the option is enabled. It's a great tool to boost leads for exhibitors and increase interaction on the platform. 📈