Swapcard is pleased to announce exciting new improvements for our map feature: the ability to choose the default zoom level for floor maps and select the default map orientation directly on Studio.

This new feature will make it easier to get a better view of the map and more quickly access the information you need. With the default zoom level for floor maps, users can more easily see the locations of exhibitors and areas of interest on the map. They can also choose the default map orientation, so they won’t have to spend time rotating the map to get the perspective they need.

How to set your default zoom level and the default map orientation?

Simply access the Studio > Content display > Select the floor plan you wish to edit > Data tab

On the Data tab, there is a new section "Map properties" where you will be able to set the zoom level and map orientation 

Default zoom level

Within the "Default zoom level" field, enter a value between 1 and 21, where 1 corresponds to a preview of the globe and 21 a street.

You can define the minimum and maximum zoom levels as well, which limits the user from zooming in or out above the limits you have set.

Orientation

You can choose a value between 0 and 359° to establish the orientation of the map, where 0 corresponds to the North.

Preview

A preview of the map will help you visualize the properties selected. Please keep in mind that the preview is related to the map displayed on the web and the result on mobile may differ due to screen size.

We're excited to announce an important improvement: One-Click Unsubscribe for users of Gmail and Yahoo. This streamlined function allows Swapcard end-users to instantly opt-out of unwanted email subscriptions with just a single click, directly enhancing their email management and maintaining a clutter-free inbox.

Why It Matters:

• Effortless Unsubscribing: Say goodbye to the hassle of searching for tiny unsubscribe links. One click does it all.
• Better Email Health: Keeping inbox clean improves our email deliverability and maintains a strong sender reputation.
• User-Centric Design: We're committed to respecting inbox preferences, making our platform more user-friendly.

How It Works: For emails sent from our platform to Gmail and Yahoo, you'll now find a One-Click Unsubscribe button at the top. Clicking it immediately removes you from the sender list, no further action required.

This update is part of our ongoing effort to enhance end-users experience and trust in our platform.

We're excited to unveil a significant update to our Plan and Billing Page, introducing a dynamic new way for you to customize your event platform with our latest feature add-ons. This enhancement is designed to empower you with the flexibility to tailor your event platform precisely to your needs, strategy, and the unforgettable experiences you aim to deliver to both exhibitors and attendees.

1. Refreshed Plan Layout for Simplified Selection

Our Plan and Billing Page has undergone a transformative redesign to streamline your experience. The new layout offers a clear, straightforward path to identifying the ideal plan for your event's unique requirements. This intuitive design ensures that you can quickly and effortlessly select a plan that aligns with your event's size, scope, and ambitions.

For a deeper dive into our diverse plan options, we invite you to explore our updated Pricing page, where you'll find detailed information to guide your choice.

2. Add-On Features for Enhanced Engagement

Are you looking to elevate your event beyond the conventional? Our newly introduced add-on features section is here to broaden your horizons. Delve into an expansive selection of add-ons designed to augment your event platform, offering unprecedented opportunities to enhance attendee and exhibitor engagement. From advanced networking tools to immersive virtual experiences, these add-ons allow you to craft a bespoke event environment that resonates with your event's unique character and goals.

Each add-on is carefully crafted to serve as a powerful tool in your event planning arsenal, allowing you to:

• Selectively Enhance Your Platform: Choose only the features that align with your strategic objectives, ensuring every addition adds value to your event.
• Tailor Experiences to Your Audience: Customize the journey for your attendees and exhibitors, creating memorable, impactful interactions that drive engagement to your attendees and leads to your exhibitors.
• Optimize Your Budget: Embrace the flexibility to invest in features that matter most to your event's success, ensuring optimal allocation of your resources without the necessity of a one-size-fits-all package.

Whether you're aiming to maximize sponsor exposure, facilitate networking opportunities, or offer leads generation features, our à la carte add-ons provide the versatility to design your platform around your specific needs and monetization strategies.

We're excited to announce a new improvement to Swapcard – the ability to redirect an event email to a community view. This makes it even easier for your attendees to access information and resources right from their inbox.

In addition, we've added new Event views as email redirection. 

Starting from this release, the redirection views can be any Community or Event view created from the list below:

• Participants
• Schedule
• Live Session
• On-demand video library
• Exhibitors
• Items
• News Feed
• Webview
• My Favorites

With this improved feature, you can now make sure your attendees get all the information they need to make the most out of your event. This also helps to ensure that your attendees are engaged and up-to-date with the latest event information.

Today, we’re excited to announce an update to Swapcard. We’ve made some improvements to the meeting export feature to help you gain better insights into your attendees meetings.

Specifically, we’ve added several new columns to the meeting export, including meeting source, number of participants, and meeting creation date. We’ve also removed the doubleheader row to help with filtering and reordered the columns for a better understanding.

We believe this update will make the meeting export feature more useful for you as you track and analyze your event's meeting performance. With these enhancements, you’ll have access to more visualized insights into your event's data and more access to an analytics tool.

We hope you enjoy this new update and we look forward to bringing you more helpful changes in the future. 

Welcome to Swap Drop, a place to discover our monthly product releases and get exclusive tips on how to use them to the fullest. Let's kick things off!

Session Interaction Customization

Organizers can now customize the session interaction container to their event's needs. Before this update, the Live Interaction container had fixed tabs for Live Discussion, Questions, and Polls, limiting flexibility. The session interface is now adjustable, allowing organizers to hide or unhide tabs and rearrange them, minimizing distractions and emphasizing priorities. Plus they can define the name of the live interaction button.

Custom Tabs in Session Live Interactions

Introducing Custom Tabs in the Session Live Discussion Box for enhanced customizations. This feature allows organizers to embed in the live interaction box any third-party tools such as Slido, Sparkup, Captello or Interprefy, making sessions more immersive. Organizers can further personalize the experience by incorporating both static and dynamic URLs to tailor content and create a more engaging experience.

Multiple Meeting Requests for Participants

Maximize your networking capabilities with this time-efficient feature! Take advantage of the ability to send up to five meeting requests to a single attendee or exhibitor, ensuring you don't waste any time connecting with potential opportunities. This improvement enables users to explore a variety of potential connections, facilitating quicker decision-making on which meetings to attend.

Enhanced Security with 2-Step Authentication

Security is at the heart of our mission, and the new 2-step authentication for the app emphasizes our commitment to user security. This update reinforces the security and protection of users' accounts by introducing an additional layer of security, significantly raising the difficulty of unauthorized access.

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This offers only a sneak peek into the features we've been working on this month. Visit the product roadmap for additional insights into the features currently under development. See you in February!

We are pleased to announce that we have improved our map feature with the latest version of Mapspeople which will have a tremendous impact on the performance of the map.

The implementation of Mapbox as an alternative mapping provider brings notable performance improvements to Mapspeople which enables faster loading times and smoother map interactions. This enhanced efficiency ensures a seamless user experience, regardless of the complexity of the map or the volume of data being displayed. Users can navigate through maps effortlessly and enjoy fluid zooming and panning functionalities.

Swapcard’s Lead Capture feature is advancing further. In addition to the Score and Notes, exhibitor members can now better qualify their leads using a personalized survey.

Exhibitors can create a list of Lead qualification fields directly from the Exhibitor Center, with one survey per event. All members will have the same fields, ensuring a unified approach. After scanning attendees' badges during onsite events or connecting with people via the Event App, exhibitor members can seamlessly qualify their leads using the pre-created survey.

We made filling out the survey optional to provide more flexibility to exhibitors.

As always, organizers are in control of the feature. They can enable/disable lead qualification at an exhibitor and group level, providing an additional opportunity for monetization. For instance, it can be sold as part of a premium exhibitor package.

Lead Qualification will be supported on all platforms:

• Mobile apps: when a lead is scanned onsite and when a connection request is sent by a team member & accepted.
• Web app: when a connection request is sent by a team member & accepted.

There is no limit to the number of questions exhibitors can create, but in the first version, we will support only three types of answers:

• Single choice
• Multiple choice
• Short Text

How does it work?

1. Studio Settings

Organizers can enable/disable lead qualification at an exhibitor and group level.

The ‘Lead Qualification’ permission works the same way as other exhibitor permissions. For example, a permission at the exhibitor level has higher priority than a permission at the group level. If an organizer removes the permission, the exhibitor cannot use the form anymore, but the responses are still displayed in the reports.

2. Exhibitor Centre Setting

Exhibitor Center → Leads → Qualification. It includes existing default qualification fields (Score, Tags, and Note fields), which cannot be deleted. 

3. Reporting

Lead qualification with answers appear in the Leads report available for exhibitors in the tabs 'Contacts' and 'Contacts (incl. duplicates)'. If an organizer removes the permission, the exhibitor cannot use the form anymore, but the responses will still be displayed in the Leads report.

4. Event App

The Lead Qualification form is displayed on Mobile & Web:

• Mobile apps: when a lead is scanned onsite or when a connection request is sent by a team member & accepted. Lead qualification should support the offline mode as well.
• Web version: when a connection request is sent by a team member & accepted.

If the same person has been qualified by several exhibitor members from the same exhibitor, each exhibitor member should be able to read the qualification from any exhibitor member. Also, if someone is part of multiple exhibitors, they will have the option to choose for which exhibitor they would like to qualify the lead as a first step.

NB: Lead qualification feature is a paid add-on that's not included in any Plan licenses. Please contact your Account Manager to benefit from it.

NB2: Tags features will be deprecated once Lead Qualification will be released.

A new feature is available on the Swapcard app: participants can now send more than a single meeting to an attendee or an exhibitor! This feature is designed to create a more seamless experience for our users.

By allowing participants to send more than one meeting, attendees and exhibitors can easily see a range of potential opportunities and more quickly decide which meetings they would like to attend. This feature ensures that participants are presented with a larger pool of potential partners and connections, allowing them to quickly and easily find the right fit.

How does it work? 

As a user, you can go to the attendee or exhibitor details page to book a meeting. Here, you can book your first meeting. It will appear below the section "upcoming meetings". If you want to create other meetings with this attendee or exhibitor (up to 5 meetings), you can just send again a new invitation using the same workflow! 

We've implemented a feature to ensure event organizers aren't charged for test events. 

When publishing an event, a confirmation modal will now appear, prompting organizers to acknowledge the event's validity.

The modal outlines the following:

• Clarification that published events will no longer be considered as drafts, granting access to all participants. By the way an event can be unpublished at any time.
• Inclusion of both people and exhibitors in usage calculations for valid events, in accordance with your contracted plan.

By confirming the validity of your event, you acknowledge that charges will apply to both people and exhibitors included in your usage calculations.