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  • CONNECT · Attendee networking
  • CONNECT · Audience engagement
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Coming Soon!NURTURE · CommunityMANAGE · Event management & promotion
a week ago

Community View Visibility and People Community View Content

After the release of Groups and Permissions at the Community level, we can now use these groups to define who can see the Community View, but also which People should be showcased in a Community People View.

Using Groups to define Community View Visibility

In the “Visibility” tab of any Community View, you can define which Community Group can see the content:

Any People member of an Event Group linked to a Community Group toggled in this menu, will have access to the content.

Using Groups to define Community People View Content

In the “Data” tab of any Community People View, you can define which Community Group’s members should be displayed in the view:


Coming Soon!NURTURE · Community
2 weeks ago

Setting group rights in a Community

Since we’ve made all the views at Community level visible, including exhibitors, items, people, and sessions, we are now giving organizers the ability to define permissions within a Community.

Groups will exist in a Community in the same way they exist at the Event level. In each group setting, you can define what anyone in the group can do and can see.

How to set group rights in a Community?

In the Community Builder section in the Studio, there is a new option called “Groups & permissions.” Here, you’ll find a page that lists all the groups in a Community.

Each Community contains three basic pre-built groups, which includes:

  • Companies
  • Speakers
  • Members

There is the option of creating additional groups by clicking on the “Add a group” button, which opens the following window:

In this window, you can name the new group and decide whether to create it with the same settings as an existing group or not.

Clicking on a group will then open the following settings panel, which is the same regardless of the group. Keep in mind that the basic “Speakers” and “Companies” groups cannot be renamed:

As with events, you can define:

  • Which people the group members are able to see (selecting among all the Community groups)
  • Which exhibitors the group members are able to see (ability to apply a field value condition)
  • Which sessions the group members are able to see (ability to apply a field value condition)
  • Which items the group members are able to see (ability to restrict to some specific Item types)

Once the group side panel is set, the rules should be applied in the event app. This means if a user is a member of one or several groups, they should only be able to see what the higher-ranked group they’re a member of allows them to see.

How’s it possible to be in a Community group without being directly assigned to the group?

For now, we don’t provide registration at the Community level nor do we provide the Data Manager at the Community level. As such, it’s not possible to assign someone directly to a Community group.

While waiting for these two features, we found a way to make any Event Group member an indirect member of a Community Group. Each Event Group is now linked to a Community Group as a relation child <> parent.

This means that if User X is a member of Event Group A which is a child of the parent Community Group B, when diving into the Community level, the rights of Community Group B are applied.

What happens if…

  • User X is a member of Event Group A which is a child of the parent Community Group B

AND

  • User X is a member of Event Group C which is a child of the parent Community Group D

AND

  • User X is a member of Event Group E which is a child of the parent Community Group F

👉 At Community Level, User X will have the rights of the highest-ranked group among Group B, D, and F.

How to define the link between an Event Group and a Community Group?

At the Event level in Studio, from any Event group side panel, there is a new option to define the Community parent group :

The dropdown lists all the existing Community Groups.

By default :

  • Default Event Speakers Group should be linked to Default Community Speakers Group
  • Default Event Exhibitors Group should be linked to Default Community Companies Group
  • Default Event Attendees Group should be linked to Default Community Members Group
  • Custom Event Group should be linked to Default Community Members Group

What’s coming next?

Next, we plan to release:

  • The ability to restrict the visibility of Community views using Community Groups
  • The guest mode at Community Level
  • The ability to turn any Community view into a widget

Stay tuned!

NURTURE · Community
a month ago

Similar recommendations in a community

This latest community update will help you easily navigate around your Community by recommending similar exhibitors, sessions, or items to the topics you like.

How does this work?

Similar to events, the information a user provides trains the AI to find connections between all topics you like in the Community.

Of course, similar recommendations will respect the restricted groups and restricted content set up by the organizer and will exclude them accordingly. There is also the option to switch on/off similar recommendations at both the Event level and the Community level.

Which recommendations does this include?

They include:

  • Similar session recommendations
  • Similar item recommendations
  • Similar exhibitor recommendations


NURTURE · Community
a month ago

Newsfeed at Community Level

A Swapcard community is a powerful way to engage with your audience year-round. The newsfeed is a great way to make your audience interact and it is now available for the community.

How does it work?

From the studio, in the community section, organizers must first create the feed view for the content display.

Organizers can then choose the label and the color for the newsfeed view

The community newsfeed view

Once the newsfeed view is created, attendees will see a new tab for the newsfeed on the community home page. There they can easily share posts and interesting articles that will kickstart conversations with any member of the community.


NURTURE · Community
a month ago

Session Signup/Bookmark at the Community Level

It is now possible to signup/bookmark for Sessions in a Community the same way it’s done at an event.

You’ll find the Sessions you’ve registered for in the “My schedule” and “My videos (on-demand sessions)” tab from the “My favorites view.

How to enable session registration in a Community?

For each session, which for now is only configurable at the event level in Studio, go to the session details section, navigate to “Preferences,”  and you’ll find a new toggle saying:

“Allow community members to register for the session”

  • If this toggle is turned on and the session is visible to the community, any community member will be able to register for it
  • If this toggle is turned off and the session is visible to the community, no community members will be able to register for it. Only event members from the event the session has been created from will be able to register.

CONNECT · Attendee networking NURTURE · Community
3 months ago

Expand your network and connect with your community

Your community members can now explore and connect with other members within the community thanks to the people list!

Check out how to create and show a People’s list at the community level in the Web App at this link.

Also, similar to an event, it is now possible to display all connections in the ‘’My favorites’’ section of the community, found under the “My networking” tab. This makes it easy for community members to use the web app to find and browse through people they have connected with.

How to manage the “My networking” tab at Community Level?

Access the Swapcard Studio and navigate to “Content display”.

If already created, you can click “Edit” on “My favorites” and access the “Data” tab.

In the “Data” tab, the “My networking” view is already available when creating a people list view. You can then decide the display order with the drag and drop option. You can also remove the view by clicking the trash icon. ⚠️ By removing the “My networking” tab, your member won’t be able to access their connection list.

How will the networking view look in the event app?

What does the Community People's view look like in the event app?

When clicking on a person, it’s possible to reach their profile at the Community Level and access all the information related to this person.

To connect, simply click the shortcut icon or “Send connection request” button on their profile page.


CONNECT · Attendee networking NURTURE · Community
3 months ago

Start a conversation with any exhibitor within a community

You can already access all exhibitors from a community and now your community members can engage with them and start a conversation.

To stat chatting with an exhibitor, simply access the exhibitor view from the community homepage and then access their exhibitor detail page. The chat box will appear on the top right corner of the page.

To stat chatting with an exhibitor, simply access the exhibitor view from the community homepage and then access their exhibitor detail page. The chat box will appear on the top right corner of the page.


CONNECT · Audience engagement NURTURE · Community
3 months ago

Creating Session Views at Community Level

We took a big step forward in our Community developments!

It is now possible to create and display sessions at the Community Level.

How to create Session Content at the Community Level?

In Studio, at the Community level, you can see “Content display” in the sidebar:

This page gathers all your Community content pages. You can click on “ADD BUTTON” to create a new view. In the Content type modal, you can click on any of the 3 existing options at Event level:

  • Schedule
  • Live session
  • On-demand video library

Once you’ve chosen a label and a color for the content button, the settings view will open in a side panel.

For now, in the “Visibility” tab, you cannot define the visibility of the content. This means that anyone who’s a member of at least 1 event inside the Community will see the content view:

In the “Data” tab, you can define in detail the sessions you want to display in the view and how you want to display them:

You can define :

  • Any conditions with specific values among the session format, default custom field (Type/Location/Topic), any single or multiple choice custom field
  • The format of the view (List/Grid/Live)
  • Top navigation bar (which includes all the single/multiple choice custom fields enabled at Community Level)
  • Section titles (which includes all the single-choice custom fields enabled at Community Level)
  • Sorting (start date/creation date/title)
  • Available filters that users will be able to use (Type/Location/Topics/any single or multiple choice custom fields that are enabled at Community Level)

What does a Community Session view look like in the event app?

Session views at the Community level are the same as an event. The only exception is that in a Community, it’s currently not possible to register/bookmark any session. This will be available soon in an upcoming release.

When clicking on any Community session, you will be able to find out more session details:


NURTURE · Community
4 months ago

Creating and displaying People Content within the Community

We achieved a big step towards our Community development!

It is now possible to create and show People’s list at community level in the Web App so that community members can search and browse other people within that community.

How to create People Content at Community Level?

In Studio, at Community Level, you can reach in the side bar “Content display”

This page gathers all your Community Content pages. You can click on “Add button” to create a new view. In the Content type modal, you can click on “Participants”


Once you’ve chosen a label and a color for the Content button, the settings of the view open in a side panel. For now, in the “Visibility” tab, you cannot define the visibility of the Content which means that anyone being a member of at least 1 event inside the Community will see the Content view.

In the “Data” tab, you cannot define in detail the People you want to display on the view. Indeed, groups are not implemented yet at Community level.

Nevertheless, you can still define :

  • if you want to display People with accounts or not
  • if you want to highlight People online at the top of the view
  • which sorting you want to apply to the view
  • the way to display your people (Grid/List)
  • The filters you want to give access to your Community Members in order to refine the view

What does a Community People view look like in the Event App?

People view at Community level has exactly the same aspect than at Event level, except the fact that at Community, for now, it’s not possible to bookmark any People. It will be available soon in an other release.

Clicking on any People, it’s possible to reach the profile at Community Level


NURTURE · Community
4 months ago

Add External links or Embedded WebViews to your Community

Another great feature that will make your community even more attractive!

Enrich your event content by embedding or re-directing to external sites from the Community. 

Add a WebView to your community

The set up of a WebView is the same as the Even app.

In Studio, at Community Level, you can reach in the side bar “Content display”

This page gathers all your Community Content pages. You can click on “Add button” to create a new view. In the Content type modal, you can click on “WebView”.

Now choose a label and a color for the Content button, add the link to the website or the link to a PDF file and select if this external link should be display in a new tab or as an embedded iframe.

New tab: When selecting a “New tab” the WebView is opened in a new tab in your browser.

Embedded iframe: when selecting “Embedded iframe” the WebView is opened within the Swapcard web app or branded app.

Regarding the settings of the view open in a side panel, for now, in the “Visibility” tab, you cannot define the visibility but you can access the “Data” tab and edit the link and edit the view (new tab or embedded iframe).