In-person events are back, and finding the right place to attend a session or meet an exhibitor can be a challenge.

We are a really excited to announce that we have added Indoor Positionning and Navigation to our Map feature thanks to IndoorAltas technology!

It is now possible to be geolocated on the map by displaying a blue dot indicating your position.

To allow the display of the blue dot, the venue requires to be equipped with beacons. Beacons are small devices that should be installed at several points in order to send signals to the smartphone.

When using indoor positioning with IndoorAtlas, it is now possible to use the blue dot as the routing starting point. Here are the steps to follow:

• On the map, select a booth you want to visit, then click on “Directions” to set the route.
• In the field “From”, select the option “Current location” to set your position as a starting point.
• Finally, click on “Route” to launch the way-finding.

The blue dot is moving along the path at the same time you’re walking! 🚶‍♂️

This new feature gives users the ability to upload videos into the studio for streaming in the event app using the new “Pre-recorded” section.

The organizer can now upload any videos with the following specifications:

• Mp4, MOV, m4v, Mkv
• Max file size of 3 GB
• 3 hours in length
• HD quality (1920x1080p)

Once uploaded, by selecting the “Pre-recorded” format and then selecting “Video files” as the live streaming provider, validation will occur for the given specifications. A preview window will then be shown once the video has been uploaded. This preview will include basic controls (play/pause, navigate through video, video length, and volume controls), giving users the ability to watch a preview of the uploaded video.

Users have the option of deleting the video and uploading a new video in its place. Only one video is allowed at a session

Uploaded videos will be played in the event app the same way a streaming provider is currently played.

After setting the video’s playback session time and availability start date, users will be able to select whether to make the stream public or private, as well as select and set the video’s availability start date and availability end date. In line with the current functionality, the stream will be available within a designated period of time. If no end date is set, the session’s end date will be used in its place.

Swapcard's core mission is to create meaningful connections. Today, we’d like to focus on the “meaningful part”.

Thanks to our AI-powered matchmaking, Swapcard already highlights items and sessions that match your interests. Note that items can mean different things depending on your event, such as products, services, courses, and so on. Sessions are the heart of event programs but can be flexible too, including multiple activity formats, such as keynotes and panels.

What is actually more important is that these items or sessions proposed are relevant to you. That’s why we keep working to enhance the platform’s capabilities to provide even personalized experiences that feel “made for you”.

Here’s where our newest release comes in! Our AI models are already trained on a regular basis and as of now, participants can also bookmark items or session recommendations as irrelevant, making them a part of this powerful AI process.

Basically, as you reject a recommendation, the system will learn that you don’t find it relevant and will, in the future, learn to recommend a better match. Thanks to this new feature, you will have qualified algorithms providing a user workflow configured especially to your taste.

You can do the same and have a personalized AI for people!

As we continue to improve the Studio experience, we are excited to introduce the new homepage for organizations.

This homepage allows you to easily see all the communities owned by your organization, with the two most recent events featured prominently. Additionally, you can now create events related to a community in one click with this simplified view.

Closed captioning is now available for all Swapcard streams and simu-live pre-recorded sessions.

A new button (CC) is shown within the player in the event app, whether it is a Swapcard stream or a simu-live pre-recorded session

There are two types of closed captioning being added to Swapcard streaming (RTMP) and pre-recorded sessions using video upload.

Basic Closed Captioning: Auto-generated standard quality subtitles, English language only. This is set by default on the player in the event app. Users can enable it at no extra cost by pressing the CC button embedded in the player.

Professional Closed Captioning: A powerful AI tool supported by a professional to monitor each session and provide high quality subtitles. The closed captioning professional will be correcting the live closed captions provided with no delay, for $290 per hour. We require at least 3 days advanced notice in order to assign a closed captioning professional to your session. Specific words can be submitted to teach the AI and assist the professionals to be 100% accurate with the closed captions.
NB: Translations are available in 28 languages for on-demand and pre-recorded videos. For live session, only English is available for now.

CC will be shown on both the Web platform and mobile apps. It will also be provided in the Studio app’s preview window.

Your attendees can now manage their availabilities by time slot, days, or months directly!
 

From My event, users will see a new section to manage their meeting slot availability. Clicking on this will open the list of all future meeting slots created by the organizer.

From there, they will have the ability to enable or disable their upcoming meeting availabilities by checking or unchecking the box next to each time slot, day, or month.

Swapcard released a booth QR code scanning feature to help exhibitors generate leads and attendees find the products or services they are looking for.

Exhibitors can just place QR codes to their on-site booth where on-site visitors will scan it using a native phone camera, any QR code scanner or Swapcard or Branded app scan feature. After scanning, they will be redirected to the exhibitor virtual booth: directly in the Swapcard’s or Branded mobile app if they have the app installed, otherwise in the web mobile browser. On this page, visitors can check the company details, start a chat or ask for a meeting, plus, the company will be automatically added to their ‘favorites’, so they won’t lose it after.

Exhibitors and organisers have access to information about people scanned QR codes on-site in the reports, directly in the Studio or Exhibitor Centre:

• 'Exhibitors' pages, ads, docs, and items views and bookmarks' report (tab ‘Booth’, column ‘Scanned at’)
• ‘General metrics’ report (tab ‘Details per exhibitor’, columns ‘Total scans (incl. guests)’ and ‘Scanned by attendees’)
• the Leads report in the Exhibitor Centre (tab ‘Booth’, column ‘Scanned at’)

Organizers can now access the redesigned Reporting section within the Studio, by choosing “Reports” in the Analytics dropdown. 

The new reporting section is more structured and better organized, allowing organizers to quickly determine which report they need to export. As we are continuously making new reports available this new UX makes exporting data seamless.

As an organizer, you also have now the possibility to moderate your news feed channel from Studio thanks to the new “Posts” page. From this page, you can have a glance at the channel’s interaction with reactions and comments metrics for each post, and a the ability to delete any post as well.

To do this, you can simply click on the checkbox next to the posts you wish to delete and click “DELETE POST”.

We’ve recently updated Swapcard’s event app to make it easier than ever for attendees to find and navigate their way to the location of onsite sessions!

To find a session’s location, attendees can simply click “location” on the web or app session page. The map will then open up and display the route to the session.

The web version also has a small map preview directly on the session page!