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Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

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Release notes byAnnounceKit

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MANAGE · Onsite productionAdd-On
3 months ago

New Email Check-In Option for SwapAccess: Streamlining Event Attendee Management

Ensuring a smooth and efficient check-in process is key for any event. With SwapAccess, attendees can now check in using their email address, and not only QR code, or confirmation number—providing flexibility and convenience.

Enable Email Check-In with Ease

A new setting in Studio → SwapAccess Settings allows event organizers to enable email-based check-ins, offering attendees the option to check in using their registered email if they do not have their badge available.

Organizer Control in Studio

  • Event organizers have full control over this feature and can enable or disable it based on event requirements.
  • Once activated in Studio, attendees can check in by providing the email address they used during registration.
  • The system verifies the email against event records, ensuring a seamless check-in process for valid matches.

Device-Level Management in the SwapAccess App

  • To enhance flexibility, an additional setting in the SwapAccess app allows users to disable email check-in on a per-device basis.
  • This means that while Studio settings control the overall availability of email check-in, individual devices can opt out if necessary.
  • If Studio settings disable email check-in, it will be unavailable on all devices, regardless of device-level settings.

How Attendees Check In Using Email

  1. Open the SwapAccess app.
  2. Navigate to the Check-in section.
  3. If Email Check-in is enabled:

    • An input field for an email address appears.
    • The attendee enters their registered email address.
    • The system verifies the email and, if matched, successfully checks in the attendee.
    • If no match is found, an error message appears.
  4. If Email Check-in is not enabled:

    • The email input option is hidden.
    • Alternative check-in methods—QR code or confirmation number—are displayed.

Benefits of using Email Check-In

  • Faster check-in: No need to search for confirmation emails or QR codes.
  • Flexible options: Attendees can choose the check-in method that suits them best.
  • Organizer control: Fine-tune settings at the Studio and device levels.
  • Practical alternative: Ideal for situations where badges are unavailable.

By enabling email check-in, event organizers can provide attendees with a frictionless entry experience, ensuring that the check-in process remains smooth and adaptable to various event needs.

CONNECT · Attendee networking MONETIZE · Lead managementAdd-On
3 months ago

Seamless Access of Leads Export for Exhibitors

In line with our mission to simplify lead management and empower exhibitors with better tools, we are introducing a new dedicated tab on our Exhibitor Center. This update brings greater visibility to two essential features:

  • Leads Export: Easily download and manage your leads for a more streamlined follow-up process.
  • Exhibitor API: Seamlessly integrate our platform with your existing systems to unlock powerful data synchronization capabilities.

These enhancements are designed to make managing your leads faster, more efficient, and intuitive. Explore the new tab and take your exhibition experience to the next level!


MONETIZE · Lead managementAdd-On
3 months ago

Exhibitor Center - Brand New Team's Contacts Board

In the Exhibitor Center, we've taken the contacts list to a whole new level. With our latest feature, AI Recommended Leads, you can seamlessly connect with potential clients who have interacted with your exhibitor. Once connected, you'll find these valuable contacts, complete with all their detailed information, conveniently organized in the Team's Contacts Dashboard.

This dashboard is your team's hub for managing connections, ensuring everyone stays in the loop. Not only does it display contacts generated through lead recommendations, but it also includes those captured via scanning and other methods, making it a comprehensive resource for your entire team. All activities are summarized inside the side panel "Activities".


Also, easily delegate account management by assigning specific contacts to team members, so everyone knows who is responsible for each relationship. 

Once the connection is made, don't forget to qualify your lead! All qualified leads and contacts are accessible to team members with the appropriate permissions, promoting collaboration and informed decision-making. 

Maximize your exhibition success with this powerful tool that simplifies and enhances your team's ability to manage and convert leads into long-term clients.

CONNECT · Audience engagement MANAGE · Event management & promotionAdd-On
3 months ago

Custom Transactional Email Image Header for Branded Apps

We have a new improvement to our product that will enhance your branding and customization options even further. As a company, we always strive to provide the best experience for our users, and we believe this new feature will do just that.

Introducing Custom Transactional Email Image Header for Branded Apps.

This new feature adds your personalized image header to all transactional also called automated emails sent through your branded app. This means that every time a user receives an email from your app, they will see your unique branding and image, creating a more cohesive and professional look.

Not only does this feature give you more control over your app's branding, but it also improves the user experience. By seeing your branding consistently across all communications, users will feel more connected to your brand and trust your app even more.

You can easily upload your image through the "Branding" tab under "Applications" on Studio and see the changes reflected immediately in all transactional emails.


CONNECT · Attendee networking MONETIZE · Lead managementAdd-On
3 months ago

Optimize the Exhibitors Performance with AI Recommended Leads

To enhance the experience of Exhibitors and maximize their opportunities, we are thrilled to announce a groundbreaking feature in our Exhibitor Center: AI recommended Leads based on attendees' interactions.

Our new feature harnesses the power of data analytics and artificial intelligence to provide exhibitors with personalized leads recommendations. By analyzing leads' interactions within the app, such as booth visits, inquiries, and engagements, we curate a list of potential leads tailored to their interests and objectives.

Furthermore, the Recommended Leads Dashboard enables lead assignments to team members, improving follow-up and team collaboration.


How does it work? 

As an exhibitor, you just need to go to the Exhibitor Center > Leads > Recommended Leads. 

Here, you will have a list of potential leads you should connect with, along with their interaction score. The interaction is calculated based on the lead's interactions made with this specific exhibitor. 

Several details are available by clicking on the lead, like interactions details and the lead profile. All this information makes the leads management smoother and creates opportunities to engage in discussion with these interested potential contacts! 

Finally, filters and team assignments are here to simplify onsite event management and allow you to spend your precious time networking and connecting with Leads! Click on the 'assign to' column and select the team member you want to assign to this lead. The team members will then manage their accounts and focus on specific networking areas. 

NB: This feature is a paid add-on, included in the Advanced and Ultimate Exhibitors packages.


MANAGE · Onsite productionAdd-On
4 months ago

Highlighting My Bookmarked Exhibitors on ExpoFP Floor Plan

We’re happy to introduce a new enhancement to the interactive event map: a filter to focus on bookmarked exhibitors. This feature makes it easier than ever for attendees to locate and navigate to their favorite exhibitors, saving valuable time and improving their event experience.

The new filter allows attendees to personalize their journey at the event. By focusing on the exhibitors they have bookmarked, attendees can plan their day efficiently, ensuring they don’t miss out on key connections. This is particularly valuable for large-scale events where navigating through multiple halls and hundreds of booths can feel overwhelming. With a simple checkbox, the map now becomes a tailored guide, helping attendees prioritize their visits and stay organized.

For exhibitors, this improvement translates to increased visibility and targeted traffic. Attendees who bookmark their booth are already interested, creating more meaningful interactions and higher-quality leads. By driving these intentional visits, exhibitors can maximize their ROI and make stronger business connections.

In addition to improving efficiency and satisfaction for both attendees and exhibitors, this feature enhances overall event engagement. Attendees can focus on their goals, whether it’s discovering new partners, strengthening existing relationships, or exploring specific offerings.

Start bookmarking your must-visit exhibitors and make the most of the interactive event map. Your next key connection is just a click away!



CONNECT · Attendee networking MANAGE · Onsite productionAdd-On
6 months ago

ExpoFP: Native Floor Plan implementation improving the User Experience

We are excited to announce a major improvement to our Expo FP Floor Plan integration.
This update brings a native floor plan experience to our Expo FP feature, eliminating the use of a webview. This means faster and smoother navigation for all our users. 

The new native floor plan implementation also allows for seamless integration with the app. This integration makes it more convenient for our users to manage their experience on-site because it allows for actions to be linked directly to the app such as the redirection to any exhibitor from the map. No more switching between screens - everything you need is now just a tap away. 

Key Features of the New Native Floor Plan Implementation

Our latest update to the ExpoFP integration is packed with exciting features designed to enhance your experience:

  1. Seamless App Integration: Enjoy the convenience of a fully integrated experience. The map now works directly within the app, allowing you to interact with it without needing to switch screens. Actions like redirecting to an exhibitor’s page can now be done with a single tap.
  2. Bookmarking exhibitors: The bookmark of exhibitors from the detail page or the map is now available and synced on both ends.
  3. Redirection from Session Pages: Easily navigate from a session page directly to the map. If you're attending a session, you can now quickly locate the session's venue on the map, streamlining your on-site experience.
  4. Redirection from Meeting Details Pages: Effortlessly find meeting locations with direct redirection from the meeting’s detail page to the map. This feature ensures you’re always on track and can quickly get to your scheduled meetings.

These enhancements are designed to make your expo experience more efficient and enjoyable. We’re excited for you to try them out!



CONNECT · Attendee networking Add-On
6 months ago

Enhanced Accessibility and Consistency for Lead Capture on Mobile

Lead Capture has undergone a complete makeover to improve both its visibility and ease of use.

Here’s what’s new:

  • Enhanced Accessibility: The Lead Capture feature is now conveniently located in the bottom navigation bar, with an intuitive icon that clearly represents the action, making it easier than ever to capture valuable leads. The button is now more accessible to users within the app, but it can still be hidden based on permissions defined by the event organizer.
  • Preventing Scans from Past Events: To ensure smooth operations at your future events, we’ve updated the scanning feature by removing the ability to scan three months after the event ends.

These improvements are designed to make your event experience smoother and more efficient. Get ready to make the most of your next exhibition with our upgraded Lead Capture feature!

📖 Curious to dive deeper? Explore our Help Center article here.


MANAGE · Event management & promotionAdd-On
6 months ago

Empowering Organizers with Direct SSO Management from the Studio

What is Single Sign-On (SSO)?

Single Sign-On (SSO) is an authentication process that allows users to access multiple applications with one set of login credentials. It streamlines the login experience, enhances security, and reduces the hassle of remembering multiple passwords.

Introducing Our New SSO Management Feature

We are excited to announce our new SSO management feature, designed to give event organizers more control and flexibility over their attendee authentication process. This feature allows organizers to define a custom SSO for attendees joining their app. Here’s how it works:

Step-by-Step Guide to Implementing Custom SSO

1. Access the Studio

Begin by logging into the Studio.

2. Navigate to the Application Tab

Once logged in, find the application tab located in the main menu. This is where you will manage the settings for your event app.

3. Manage SSO Settings

In the application tab, you will find the SSO management section. Here, you can:

  • Set up new SSO providers
  • Manage existing configurations

4. Customize Error Messages

One of the unique advantages of our new SSO feature is the ability to customize error messages. Organizers can tailor these messages to provide clear guidance and support for attendees encountering authentication issues.

Why Use Custom SSO?

Implementing a custom SSO provides several benefits:

  • Enhanced User Experience: Attendees can access the event app with ease, using a single set of credentials.
  • Increased Security: SSO reduces the risk of password-related breaches by minimizing the number of passwords users need to manage.
  • Efficient Management: Event organizers can manage and configure authentication settings to align with their specific needs.
MONETIZE · Ticket sales Add-On
9 months ago

Exporting Checkpoint Data from Studio

Organizers can export their Checkpoint data directly from Studio. With this export organizers can see the export the data for every person checked into a Checkpoint.

Follow the steps below to get an Excel export of checkpoint data.

  1. Log into Studio.
  2. Go to Onsite -> Checkpoints.
  3. Click 'Export' in the top right corner of the screen.
  4. Choose to export data for 'All checkpoints' or by 'selected checkpoint,' and download your Excel report."

The download will include one record per person for each Checkpoint. The information accessible in the Studio checkpoint section, such as checkpoint details and attendee information will be part of the export.