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Swapcard Product Updates

Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

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  • Coming Soon!
  • CONNECT · Attendee networking
  • CONNECT · Audience engagement
  • NURTURE · Community
  • MONETIZE · Exhibitors & sponsorships
  • MONETIZE · Lead management
  • MONETIZE · Ticket sales
  • MANAGE · Event management & promotion
  • MANAGE · Onsite production
  • MANAGE · Session AV production
  • MANAGE · Integrations
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Release notes byAnnounceKit

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Coming Soon!CONNECT · Attendee networking MONETIZE · Lead management
a week ago

Exhibitors see contacts met in previous events in their last event's reports

Each contact made via Lead Retrieval during an event is automatically included in the exhibitor's lead report of that same event. This means that even if a connection was already existing between the exhibitor member and the contact from a previous event, the contact that has been scanned again in the current event will also show up in the last report, along with the latest profile details saved for this event.

Additionally, this feature allows for a more comprehensive analysis of the event's success, as it shows the number of leads generated, regardless of whether they were scanned during previous events or not.

Coming Soon!CONNECT · Attendee networking
a week ago

Harmonize the People view page

Here are some updates that have been made to freshen up the UI of the People view.

  • All the profile cards are now harmonized in order to have the same design and keep consistency across all the pages.


  • In order to make the profile more visible to the attendees, a blank background has been added to each section located in the People view including:
    • AI recommendations
    • Online people
    • People to meet
  • Additionally, the different carousels have been updated to make them more noticeable and therefore usable.

 

This design has been revamped to create a stronger user experience and keep the Swapcard UI up-to-date.

CONNECT · Attendee networking
a week ago

Handle conflicts with sessions and meetings

Inside the Swapcard platform, attendees can send meetings to each other to ensure they meet the right person at the right time and location. It is also possible to register for sessions.

In order to not miss out on anything, the schedule is displayed inside My Event. However, each time the users are busy accepting a meeting or registering for a session, they should be aware of the potential conflicts they have inside My Schedule.

That’s why Swapcard decided to display the time conflicts inside My Event, and to warn the users each time:

  • The users accept a meeting but they already have a session in their schedule
  • The users register for a session but they already have a meeting or a session in their schedule

CONNECT · Attendee networking MANAGE · Event management & promotion
3 weeks ago

Connection and Meeting Request Limitation to Enhance User Experience

We are thrilled to announce a significant update to our platform that aims to improve the quality of connections and meetings for all our users. With the growing presence of spammers and bots on networking platforms, it has become essential to prioritize genuine connections and combat unwanted solicitations. Our latest feature allows us to address this issue effectively by limiting the number of connection and meeting requests users can send within a specific period.

How does it work?

To promote meaningful interactions and prevent abuse, we have implemented a connection and meeting request limitation feature. When users attempt to send an excessive number of requests within a specified time frame, our system will intervene to maintain a high standard of user experience.

Upon reaching the connection or meeting request limit, users will receive the following alert: "You have exceeded the allowable number of consecutive requests. Please try again later."

By implementing this feature, we aim to create a safer and more enjoyable networking environment for all our users!

CONNECT · Attendee networking NURTURE · Community
3 months ago

New version of the contact export Excel file

Several new exciting features have been added to the Swapcard platform, including the launch of Community. In order to stay consistent with the Community feature, we removed and added several columns to the contact export Excel file.

We removed outdated fields like Skills, Second job title, and Owners. Also, we added new fields:

  • state: Part of the address.
  • scoring: Score given to the contact.
  • event of first connection:  The event where the contact was made.
  • community of first connection: The community where the contact was made.
  • other communities in common: Common communities, for example, “Community A, Community B, …”
  • other events in common: Common events, for example, “Event A, Event B, …”

Attendees can export the contact list in Event App > My profile > My Contacts > Export my contacts.

This new information gives attendees more details about the contacts they’ve made at an event or a community so they can better organize their connections.

CONNECT · Attendee networking CONNECT · Audience engagement
3 months ago

Explore Event: No scrolling, save time & discover more

A new tab in My Event to discover all your recommendations!

Trying to find what you’re looking for can lead to unnecessary time spent scrolling when you could be meeting the right person, chatting to the right exhibitor, or going to the right session. Swapcard understands and has added a feature to help cut down on wasted time.

You can find this feature in your My Event tab.  By clicking “Explore event”, you will find various recommendations, including:

  • People matches
  • Exhibitor matches
  • Session matches
  • Item matches

💡 Additionally, by clicking on a People match, you will discover details and explanations about why this person is recommended to you.

For organizers, by default, you will always find this new tab in My event. However, you can also disable it by clicking Studio > Event builder > Content display > My event (edit) > Data. You can also select which matches you want to display.

If you can’t find relevant recommendations, there could be a few reasons. First, if you’re a new event member, you’ll only be able to see accurate recommendations after completing your profile and using the app by bookmarking or making connections. Your first recommendations will be based on the popularity of these elements, so if you want personalized recommendations, use the app!

CONNECT · Attendee networking
6 months ago

Empty meeting slots are now displayed in the event app

All participants can now manage their availability from the “My meetings” page.

To display the empty slots, enable the toggle next to “Display empty slots.” All the empty slots will appear in chronological order as “Available for a meeting.”

Participants can make specific slots unavailable by clicking “Make unavailable” under the slot details. They can also make all the empty slots unavailable for an entire day by clicking “Make unavailable all day” next to the day label.


CONNECT · Attendee networking
6 months ago

New Add-On! Enable Speed Networking Features with Twine

Twine is known for providing various matchmaking options including roulette, A/B, and tag-based to connect your participants for timed 1:1 or small group discussions.

We’re excited to let you know that this integration with Twine is now available with one click from the studio!

How can I use it?

  • From Twine copy your Room ID
  • In the studio, in the content section, click on "Add button"
  • Select "Twine"
  • Paste your Twine Room ID


CONNECT · Attendee networking NURTURE · Community
7 months ago

Expand your network and connect with your community

Your community members can now explore and connect with other members within the community thanks to the people list!

Check out how to create and show a People’s list at the community level in the Web App at this link.

Also, similar to an event, it is now possible to display all connections in the ‘’My favorites’’ section of the community, found under the “My networking” tab. This makes it easy for community members to use the web app to find and browse through people they have connected with.

How to manage the “My networking” tab at Community Level?

Access the Swapcard Studio and navigate to “Content display”.

If already created, you can click “Edit” on “My favorites” and access the “Data” tab.

In the “Data” tab, the “My networking” view is already available when creating a people list view. You can then decide the display order with the drag and drop option. You can also remove the view by clicking the trash icon. ⚠️ By removing the “My networking” tab, your member won’t be able to access their connection list.

How will the networking view look in the event app?

What does the Community People's view look like in the event app?

When clicking on a person, it’s possible to reach their profile at the Community Level and access all the information related to this person.

To connect, simply click the shortcut icon or “Send connection request” button on their profile page.


CONNECT · Attendee networking NURTURE · Community
7 months ago

Start a conversation with any exhibitor within a community

You can already access all exhibitors from a community and now your community members can engage with them and start a conversation.

To stat chatting with an exhibitor, simply access the exhibitor view from the community homepage and then access their exhibitor detail page. The chat box will appear on the top right corner of the page.

To stat chatting with an exhibitor, simply access the exhibitor view from the community homepage and then access their exhibitor detail page. The chat box will appear on the top right corner of the page.