🔍 What’s New?

You can now access essential Exhibitor Center features directly from the event app, allowing for a smoother and more immersive interaction.

📲 Included Shortcuts:

• Team’s meetings – Quickly view and manage your scheduled meetings.
• Team’s contacts – Access your team’s collected leads and connections.
• AI Recommended leads – Discover high-potential leads suggested by our AI engine.
• Company profile – Edit and maintain your company’s public-facing information.
• Team members – Manage the list and roles.

We are introducing a powerful new feature designed to supercharge your events: Hosted Buyer Meetings!

Whether you’re running a Hosted Buyer event or aiming to deliver premium meeting services to your top exhibitors, this new capability makes it easier than ever to deliver curated, high-value meetings between buyers and sellers—all with measurable ROI and enhanced engagement for everyone involved.

This new Hosted Buyer feature is all about making your event more efficient, engaging, and results-driven. With a smart, homemade matching engine at its core, it automatically creates 1-on-1 meetings tailored to your rules—ensuring that the right people connect at the right time. You have complete control over the setup, from time slots and meeting locations to selection rules, filters, and participant profile fields, allowing you to fully customize the experience to suit your event’s needs. The participant journey is seamless too—they can easily indicate who they must meet, would like to meet, or prefer not to meet, making the matchmaking process intuitive and personalized. This curated approach not only boosts engagement and attendance but also leads to more meaningful interactions. And when the event wraps up, you’ll have access to clear, actionable insights so you can measure ROI, track which meetings actually took place, and ensure your stakeholders saw real value.

🛠️ How It Works

1. Set It Up in the Studio
   Head to your Studio and configure your Hosted Buyer settings:

   • Define participant groups (e.g., buyers and sellers)
   • Choose a name, icon, and filters for the meeting page
   • Select profile fields and group matching rules
   • Set the number of meetings per participant and how many selections they're allowed
   • Schedule your selection window (start/end dates)
   • Pick available time slots and meeting location

2. Participants Make Their Selections
   When the selection phase begins, participants receive an email with a link to their selection page. They can classify others into:

   • Must meet: absolutely want to meet
   • Nice to meet: would like to meet
   • Exclude: prefer not to meet
   • You decide how many choices each participant can make—and when.

3. Generate & Review Draft Meetings
   Once the selection window closes, you can review all selections and generate draft meetings—these aren’t visible to participants yet. You can:

   • Edit meeting details (time, location, status)
   • Delete or reassign meetings
   • Ensure everything looks perfect

4. Publish & Go Live
   Confirm the meetings, and voilà! They appear directly in each participant’s schedule. From there, they can:

   • Join
   • Reschedule
   • Decline
   • Or add extra participants
5. Measure Success
   After the event, track which meetings actually took place to ensure your stakeholders got the value they expected.

This feature is your new secret weapon for high-impact events. Whether you're running buyer-seller meetups, investor pitches, or curated networking sessions, Hosted Buyer Meetings will help you create smarter connections, happier attendees and exhibitors, and more successful events.

👉 Interested in this feature? Leave your email here! 

Start building your Hosted Buyer experience today in the Studio – and watch the magic happen! ✨ 

A brand new design for the AI recommendations feature on Web is released. Our team has been working to enhance your user experience and we believe this new design will do just that.

The new design for the AI recommendations feature brings a fresh and up-to-date UI that is not only visually appealing but also provides clear and easily visible information. We understand that time is of the essence for our users, and with this new design, you can quickly find relevant recommendations that will help you make the most out of your Swapcard experience.

As a reminder, the AI recommendations feature includes carousels, making it easier for you to browse through the suggested content. This will save you time and effort in finding the right sessions, exhibitors, and attendees that match your interests. Additionally, we also have the My AI Recommendations page where you can view all your personalized recommendations at once. This further enhances your networking and learning opportunities.

AI Recommendations improvements continue, and this time, the Mobile user experience is enhanced! Inside the Exhibitors page, Exhibitors' recommendations will now be displayed to ensure easy access to your best interests. 

By clicking on it, you will have access to the full Exhibitor Profile to find the best information, book a meeting, or register for a session that your recommended exhibitor might host. The app offers up to 10 recommendations, and they are refreshed according to your interests over time. 

A new meeting description field is to be added to our meeting request feature, making it easier for you to communicate important details with your meeting participants.

With this new feature, besides the optional chat message, you can now specify locations, agendas, or any other meeting specificities in the meeting description. This will not only help you to better organize your meetings but also boost your acceptance rate by providing your participants with more information about the meeting.

The meeting description field is only accessible by the meeting organizer and can be added or edited at any time before the meeting takes place. This ensures that all participants are on the same page and have a clear understanding of the meeting's purpose and objectives.

We understand that every meeting is unique and may require different information to be shared with participants. That's why we have made the meeting description field customizable, allowing you to tailor it according to your specific meeting needs.

To add or edit the meeting description, simply go to the meeting page or request a meeting, and click on the "Edit" button next to the description field. You can then type in your meeting details and save the changes. The meeting description will then be visible to all participants.

The redesigned My Contacts page in the event app (web and mobile) brings a more organized and powerful networking experience.

Track All Your Networking Activity: Alongside your event contacts, you can now manage received invitations and pending connection requests; all from a single, central location.

Simplified Navigation: Effortlessly switch between your event contacts, wider community connections, and complete contact list to stay on top of every interaction.

Cleaner, More Intuitive Design: A refreshed interface makes it easier to browse, sort, and manage your connections with clarity and ease.

As part of our continuous effort to improve our platform, we are removing the tags feature from Swapcard.

We are constantly improving and updating our product to provide you with the best experience possible. As part of this, we have made the decision to remove the Tags feature from our platform.

Why are we removing the Tags feature?

After careful consideration and feedback from our users, we have found that the Tags feature was not being utilized to its full potential. We believe that by removing this feature, we can provide you with a better usage and more streamlined experience on Swapcard.

What does this mean for you?

Don't worry, your scores and notes will still remain on your leads! This change is only affecting the Tags feature. We understand that tags can be a useful tool for organizing and categorizing your leads, however, we have found that our new qualification forms can do this job even better. Tags already assigned to some contacts will remain available for several months in the Leads Export file. 

How can you qualify a lead without tags?

With our new qualification forms, you can easily add specific attributes and information about your leads to help you better understand and categorize them. This will not only make it easier for you to identify and follow up with qualified leads, but it will also provide a better experience for your potential clients.

This modification will be live on February 11th, 2025. 

We are happy to introduce a new feature that allows you to synchronize your event calendar with Google Calendar. This feature ensures you never miss a session or meeting by seamlessly integrating your schedule with Google Calendar.

Key Benefits

1. Automatic Sync: Automatically sync all your registered sessions and confirmed meetings with Google Calendar from the "Settings", but also from "My Schedule" and "My Meetings" tabs on the "My Event" page.
2. Real-Time Updates: Any changes or updates to your sessions or meetings will be reflected in Google Calendar in real-time.
3. Enhanced Availability: Check your availability quickly and easily, ensuring you can plan and manage your time more efficiently.

This new synchronization feature ensures you stay organized and never miss an important session or meeting. Start syncing today and enjoy seamless integration with Google Calendar!

PS: You need to use the Web Event App to connect Google Calendar with your Swapcard account, then all sessions and meetings will be synced.

Exhibitors AI Recommendations carousel is now live on the Mobile App! This new addition will enhance your experience and make it easier for you to connect with the right exhibitors at events.

As you may already know, Swapcard uses artificial intelligence to match attendees with exhibitors based on their interests and preferences. With the new AI Recommendations carousel, this process is now even more convenient on your mobile device. The carousels will appear on your exhibitor page, making it easy for you to browse through the recommended exhibitors and their profiles.

We understand that time is of the essence during events, and finding the right exhibitors can be overwhelming. With our new AI Recommendations carousels, we aim to simplify the process and help you make meaningful connections. This feature will be available on both iOS and Android devices, making it accessible to all our users. The event organizers can always hide this carousel from the page if necessary.

In line with our mission to simplify lead management and empower exhibitors with better tools, we are introducing a new dedicated tab on our Exhibitor Center. This update brings greater visibility to two essential features:

• Leads Export: Easily download and manage your leads for a more streamlined follow-up process.
• Exhibitor API: Seamlessly integrate our platform with your existing systems to unlock powerful data synchronization capabilities.

These enhancements are designed to make managing your leads faster, more efficient, and intuitive. Explore the new tab and take your exhibition experience to the next level!