A new tab in My Event to discover all your recommendations!

Trying to find what you’re looking for can lead to unnecessary time spent scrolling when you could be meeting the right person, chatting to the right exhibitor, or going to the right session. Swapcard understands and has added a feature to help cut down on wasted time.

You can find this feature in your My Event tab.  By clicking “Explore event”, you will find various recommendations, including:

• People matches
• Exhibitor matches
• Session matches
• Item matches

💡 Additionally, by clicking on a People match, you will discover details and explanations about why this person is recommended to you.

For organizers, by default, you will always find this new tab in My event. However, you can also disable it by clicking Studio > Event builder > Content display > My event (edit) > Data. You can also select which matches you want to display.

If you can’t find relevant recommendations, there could be a few reasons. First, if you’re a new event member, you’ll only be able to see accurate recommendations after completing your profile and using the app by bookmarking or making connections. Your first recommendations will be based on the popularity of these elements, so if you want personalized recommendations, use the app!

All participants can now manage their availability from the “My meetings” page.

To display the empty slots, enable the toggle next to “Display empty slots.” All the empty slots will appear in chronological order as “Available for a meeting.”

Participants can make specific slots unavailable by clicking “Make unavailable” under the slot details. They can also make all the empty slots unavailable for an entire day by clicking “Make unavailable all day” next to the day label.

Twine is known for providing various matchmaking options including roulette, A/B, and tag-based to connect your participants for timed 1:1 or small group discussions.

We’re excited to let you know that this integration with Twine is now available with one click from the studio!

How can I use it?

• From Twine copy your Room ID
• In the studio, in the content section, click on "Add button"
• Select "Twine"
• Paste your Twine Room ID

Your community members can now explore and connect with other members within the community thanks to the people list!

Check out how to create and show a People’s list at the community level in the Web App at this link.

Also, similar to an event, it is now possible to display all connections in the ‘’My favorites’’ section of the community, found under the “My networking” tab. This makes it easy for community members to use the web app to find and browse through people they have connected with.

How to manage the “My networking” tab at Community Level?

Access the Swapcard Studio and navigate to “Content display”.

If already created, you can click “Edit” on “My favorites” and access the “Data” tab.

In the “Data” tab, the “My networking” view is already available when creating a people list view. You can then decide the display order with the drag and drop option. You can also remove the view by clicking the trash icon. ⚠️ By removing the “My networking” tab, your member won’t be able to access their connection list.

How will the networking view look in the event app?

When clicking on a person, it’s possible to reach their profile at the Community Level and access all the information related to this person.

To connect, simply click the shortcut icon or “Send connection request” button on their profile page.

You can already access all exhibitors from a community and now your community members can engage with them and start a conversation.

To stat chatting with an exhibitor, simply access the exhibitor view from the community homepage and then access their exhibitor detail page. The chat box will appear on the top right corner of the page.

To stat chatting with an exhibitor, simply access the exhibitor view from the community homepage and then access their exhibitor detail page. The chat box will appear on the top right corner of the page.

We’ve just introduced a feature that will allow you to better identify conflicts in your schedule.

As an event app user, you now have a new feature in My Schedule that will automatically highlight overlapping meetings and sessions in red. Click on the new button "view conflicts," and a modal will allow you to easily identify the source of the conflict.

 💡 "In general, we don’t blindly trust those who can’t explain their reasoning." -  IBM

One of the key reasons attendees go to an event is to network. However, it can be daunting to find the right people to talk to or kick-start conversations with strangers. Swapcard’s AI-powered networking makes meeting and talking with other event attendees a piece of cake.

Our AI recommends matches based on profile similarities. With this new feature, attendees can see why they were matched with a particular person! This helps them break the ice and provides them with topics of conversation.

For personalized people recommendations, the first level of explanations is displayed. It provides the attendee with general information on what people have in common.

Then, after clicking on the user profile, high-level explanations will be displayed with details. Attendees will find the events they have in common, interests, jobs, and so on.

How does it work?

The recommendations are based on your data, this includes your profile and the interactions that you have using the app. With this data, we create a Machine Learning model that highlights the links between your data and other data. This technique creates recommendations. A large graph is then created that links all the available data between each user according to similarities or associations found by the algorithm. These similarities or associations are the explanations.

Artificial intelligence needs to be crystal clear. It is important for:

• Transparency
• Explainability
• Understandability

At Swapcard, we want to help users understand how our algorithms work in order to help them make the most of it.

That’s why we’re introducing this new modal. When a user dislikes more than 5 recommendations in a row, a popup will be displayed reminding the user of other actions they can take to help our AI provide more accurate recommendations.

These actions include:

• Completing or editing their profile (adding details to biography, answering custom fields, etc)
• Interacting with the app (bookmarks, making connections, etc)
• Attending sessions
• Increasing responsiveness

What is the purpose of an event if not to create meaningful connections? Have you ever found it difficult to meet the right attendee? 

Well, that's why we're upgrading the attendee search! You will be able to find exactly who you're looking for with the new search feature, making the results as relevant and personalized as possible! 

From today, here is the list of all the search possibilities:

• By biography - NEW!
• By searchable custom fields - NEW!
• By company name
• By the last name
• By the first name
• By job title

Don’t wait and test our new ways of searching to find your best matches!

💡 To be able to search by searchable custom fields, the organiser only needs to switch on the property “include in search results” when editing a custom field.

Your attendees can now manage their availabilities by time slot, days, or months directly!
 

From My event, users will see a new section to manage their meeting slot availability. Clicking on this will open the list of all future meeting slots created by the organizer.

From there, they will have the ability to enable or disable their upcoming meeting availabilities by checking or unchecking the box next to each time slot, day, or month.