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CONNECT · Audience engagement MANAGE · Session AV productionBeta
a week ago

Master your schedule with the new Calendar View! 🗓️✨

The Calendar View helps you transform your "My Schedule" from a basic list into a dynamic, time-based layout. You can now visualize your entire event journey on a single, intuitive grid, making it easier than ever to manage your time and ensure you never miss a session you’ve registered for.

What’s New?

We’ve launched this Web-only MVP to give you a "quick win" for time management. This update introduces a visual way to track your personal agenda and see exactly how your day is shaped.

  • Toggle Your Perspective: Easily switch between the traditional List View and the new Calendar View using the icon in the page header. Your preference persists, so the app remembers exactly how you like to view your day when you return.
  • Live Time Tracking: A "current time" indicator line moves across your grid in real-time, so you can instantly see where you are in your schedule and how long you have until your next session. ⏱️
  • Conflict Transparency: If you’ve registered for overlapping sessions, they are displayed side-by-side. You get a clear view of your "double-bookings" so you can decide where to go on the fly.

How it works:

  1. Switch the View: Click the calendar icon on the My Schedule page to opt-in to the new layout.
  2. Navigate by Date: Use the simple date navigation at the top to jump between event days.
  3. Identify by Color: Use the side panel legend to quickly identify your session types and formats via our new color-coding system.

Why Event Organizers Love It:

  • Enhanced Time Management: Attendees can spot gaps in their schedule at a glance, encouraging them to explore more content.
  • Reduced Friction: By keeping everything on one horizontal plane, attendees feel more in control of their event experience.
  • Modern Web Experience: This V1 is optimized for the web, giving users a sophisticated "command center" view of their participation.

Note: This is a V1 Web-only release. We’ve focused this MVP on your bookmarked and registered sessions to meet the most requested needs first. We’re already looking ahead to expanding this view!

Ready to see your schedule in a whole new light? Head to the Web App and toggle on the Calendar View today! 🚀

Coming Soon!MANAGE · Onsite productionMANAGE · Session AV production
2 weeks ago

Control Your Content: New Video Visibility Restrictions 🎥

The Video Content Visibility feature helps you monetize your on-demand content and manage hybrid event experiences with precision. You can now decouple session access from video access, allowing attendees to see the agenda and session details while restricting the actual video player to specific groups. 

Why this is a game-changer for your Event 🚀

Previously, if a participant could see a session, they could watch the video. This update gives you the flexibility to:

  • Monetize On-Demand Content: Keep your sessions visible to everyone to spark interest, but restrict the video playback to "VIP" or "Paid" ticket holders. 💰
  • Tailor Hybrid Experiences: Show the video stream only to your virtual audience while providing onsite attendees with just the session info and location. 🏢💻
  • Protect Exclusive Content: Easily exclude certain groups (like Guests or specific attendee tiers) from viewing sensitive or premium recordings.

What’s New? 🛠️

We’ve replaced the old "Make the stream public" toggle with a much more powerful restriction-based model.

  • Group-Based Restrictions: Under Session Settings, you can now select exactly which groups should not have access to the video content. If no groups are selected, everyone with session access can watch.
  • Community & Guest Control: Use dedicated toggles to hide video content from Guest users or Community members who haven't registered for your specific event. 🚫👥
  • Seamless Attendee Experience: If a user doesn't have video access, they won't see a broken player or an error message. Instead, the video player is replaced by a clean session banner image, keeping your interface looking professional.
  • Default Preferences: Save time by setting a baseline for your whole event! You can define your video visibility rules once in the Default Session Preferences, and every new session you create will inherit those settings automatically.

How to use it 📝

  1. Navigate to Studio → Content → Sessions.
  2. Select a session (ensure it is a Live Stream, Pre-recorded, or On-demand type).
  3. Go to the Preferences tab.
  4. Scroll to Video content restriction (or Video content visibility in defaults).
  5. Select the groups you wish to block from viewing the video.
  6. Hit Save! Your restrictions are now live.

Pro Tip: Want to set this up for your entire event at once? Go to Event Settings → Default session preferences to configure your global video strategy before you start building your agenda!


Good to know 💡

  • Existing Sessions: Don't worry—nothing will break! Your existing sessions will remain fully accessible by default until you choose to apply restrictions.
  • Visibility vs. Access: Remember, these settings only hide the video. The session description, speakers, and documents remain visible based on your standard visibility rules.

Now go forth and curate your content like the event pro you are! 🌟

AIMANAGE · Session AV production
a month ago

AI-Generated Session Summaries: Instant Recaps for Your Attendees 🤖✨

The AI-Generated Session Summaries feature helps you transform hours of video content into digestible recaps in seconds. Instead of spending your post-event window manually reviewing transcripts or drafting highlights, you can now provide instant value to attendees who want to grasp the "key takeaways" before committing to the full replay.

Efficiency Meets Creative Control

In the fast-paced world of events, attendees often scan session pages to decide which replay is worth their time. By providing an automated summary, you ensure your content is accessible and actionable immediately after the "Live" light goes out. Best of all, because the AI-generated text is fully editable, you can ensure every recap perfectly aligns with your brand’s tone or highlights a specific sponsor's contribution.

How this elevates your event management:

  • Instant ROI for Attendees: Users can quickly scan a session's key takeaways before committing to the full video, significantly boosting on-demand engagement. 
  • Hybrid Efficiency: Save hours of manual copywriting. The AI analyzes the transcript as soon as the session ends, giving you a professional draft to work from.
  • Perfect Polish: You have the final say. If the AI misses a specific nuance or you want to add a call-to-action (CTA), you can jump in and edit the summary in seconds.

What’s New?

  • Transcript-to-Summary: The platform automatically generates a concise summary based on the session's video transcript.
  • Full Editorial Suite: Every AI-generated summary is 100% editable. You can tweak, rewrite, or expand the content before (or after) it goes live to attendees.
  • In-App Visibility: Summaries are displayed directly on the session page, creating a professional "Netflix-style" browsing experience for your audience. 🍿

Compatible Session Types

This feature is built to handle your most important video content. You can use AI Summaries for:

  • RTMP & Backstage: Perfect for keynote speeches and main stage broadcasts.
  • Roundtables: Capture the essence of group discussions without the fluff. 🤝
  • Video Files: Give your pre-recorded content a professional written overview.

How to get started

Once your session concludes, the AI processes the transcript and populates the summary section in Studio. Simply review the draft, make any desired edits to the text, and hit save to publish it to your attendee app. It’s like having a dedicated content writer for every single session! 🛠️

MANAGE · Session AV production
4 months ago

Introducing New Backstage Enhancements for Smoother, More Engaging Live Sessions

We’re excited to bring a set of new improvements to the Backstage platform, designed to give moderators more control, ensure smoother live experiences, and make team communication clearer during production. These updates help organizers manage high-stakes sessions with greater confidence and efficiency.

Customize Your Streaming Background

Moderators can now personalize the background of the streaming content directly from Backstage. This simple visual enhancement allows organizers to align each session with their event branding or create a cleaner, more polished look before going live. It’s an easy way to elevate the on-screen experience without requiring external tools.


Monitor Each Speaker’s Connection & Quality

Technical issues are one of the biggest challenges during live sessions. To help prevent disruptions, Backstage now displays real-time connection status and quality indicators for every speaker.
Moderators can immediately spot weak connections, anticipate potential audio or video problems, and take action before they affect the broadcast. This brings more stability and peace of mind to both organizers and speakers.


Highlight Key Messages With a Custom Backstage Banner

A new custom banner feature allows moderators to display important information to attendees during the session.
This banner is ideal for sharing information, highlighting questions coming from the chat, or signaling key moments during the session.

These additions make Backstage more intuitive, more reliable, and better suited for managing complex live productions. Organizers gain new tools to enhance visual quality, anticipate issues, and guide speakers smoothly, ultimately delivering a more professional and seamless experience to their audience.


MANAGE · Session AV production
a year ago

Enhanced Session Excel to Support Content & Backstage

At Swapcard, we continuously refine our platform to improve event management efficiency. Our latest enhancement focuses on the Session Excel Import/Export feature, ensuring better content support and integration with Backstage.

What’s New?

✅ New "Format" Column – Organizers can now view and modify session formats directly in Excel. Supported formats:  

  •   Physical
    • Roundtable
    • Backstage
    • 3rd Party Tool
    • Embedded Video Hosting Platform

✅ New "Sub-Format" Column – Sessions now include content type classification:

  • Live
  • On-Demand
  • Pre-Recorded

Why It Matters

These improvements streamline session setup, improve data consistency, and enhance content categorization, especially for hybrid and digital events.

📢 Get ready to experience a more flexible and efficient way to manage sessions in Swapcard.

MANAGE · Session AV production
2 years ago

Seamless Access to Session Recordings in Studio

Previously, switching session video formats in Studio (from "Roundtable" to "Video file" for example) caused attached recordings to only be displayed when the initial format was selected. 

Now, with a recent enhancement, recordings remain visible regardless of format changes. This improvement ensures organizers uninterrupted access to session recordings. 

With this update, organizers can confidently switch between video formats without worrying about losing important recordings. 


CONNECT · Audience engagement MANAGE · Session AV production
2 years ago

Embed third-party providers in Session with Live Interactions Custom Tabs

We're excited to introduce our latest feature – Custom Tabs in the Session Live Discussion Box. This feature answers the needs of event organizers, allowing them to attach webviews to specific sessions and seamlessly embed third-party tools like polls to boost engagement.

Webview Integration: Our Custom Tabs empower organizers to attach webviews to individual sessions, providing a direct gateway to relevant web content. Whether it's sharing additional resources, external links, or interactive content, this feature ensures attendees have all the information they need right at their fingertips, without any need to leave the session page.

Enhanced Engagement: We understand the importance of keeping attendees engaged during sessions. With our Custom Tabs, organizers can effortlessly embed third-party tools such as Slido, Sparkup, Validar, Captello, LiveVoice or Interprefy. This dynamic addition fosters real-time interaction, making sessions more immersive and participatory.

Static and Dynamic URL Embedding: Our Custom Tabs offer flexibility with the ability to embed both static and dynamic URLs. Organizers can showcase static content, ensuring consistent messaging, while also utilizing dynamic URLs with variables. This enables personalized experiences, such as injecting User IDs into the URL, tailoring the session content for individual attendees.

In a nutshell, Custom Tabs in Session Live Discussions streamline event organization, enhance attendee engagement, and provide organizers with a powerful toolset to deliver a memorable experience. Embrace this feature to take your events to the next level !

CONNECT · Audience engagement MANAGE · Session AV production
2 years ago

New Customization Capabilities on the Session Interaction Container

In virtual/hybrid events, interactive sessions have become a crucial component to engage participants and foster meaningful discussions. To enhance this experience further, a notable development has taken place with the introduction of new customization capabilities on the Session Interaction container. This update offers organizers the ability to tailor their session interface by hiding or unhiding tabs and reordering them according to their preferences.

Prior to this update, the Live Interaction container consisted of three tabs, each serving a specific purpose. These tabs were Live Discussion, Questions, and Polls. While these tabs provided valuable features, their static order limited the flexibility and personalization options available to session organizers.

With the recent enhancements, organizers now have the ability to hide or unhide each tab based on their requirements. This customization feature enables organizers to streamline their session's user interface, presenting participants with only the relevant tabs for a specific event. By hiding unnecessary tabs, organizers can reduce clutter and create a more focused and tailored interaction container.

Furthermore, the ability to reorder the tabs adds an additional layer of flexibility and customization. Previously, the fixed order of the tabs restricted organizers from adapting the session interface to their desired flow. However, with the new update, organizers can rearrange the tabs to match their event's structure and priorities. For instance, if questions take precedence over live discussions in a particular session, organizers can reorder the tabs accordingly, placing the Questions tab before the Live Discussion tab.

Finally, the interactions container that was named initially “Live Discussion” can now be renamed:

In addition, these new features have also been extended to the default Session settings. This means that all sessions created after the update will automatically adopt the customized settings, eliminating the need to manually update each individual session. By applying these settings at the default level, organizers can ensure consistency and save time by defining the visibility and order of tabs, but also the interactions container name, universally across their sessions:


MANAGE · Session AV production
2 years ago

Backstage Session Moderation Assignment

Managing virtual events and webinars can be a challenging task, especially when it comes to controlling Backstage Sessions. Before, this role was shared among multiple organization members, leading to coordination issues and potential production problems. However, a new feature has emerged to address this concern: the ability to assign a unique moderator among event members for the Backstage Session.

The moderator assignment feature streamlines Backstage Session management by establishing clear hierarchy, enhancing communication, improving accountability and enhancing professionalism

How to assign a Moderator?

In a Session detail in Studio, you now have the option to select the moderator with a search bar that will search among all the event members.


The moderator assignment feature is a significant advancement in Backstage management, addressing the challenges of shared moderation and contributing to a more professional and stress-free event experience.

MANAGE · Session AV production
2 years ago

Live Discussion displayed in Backstage

The introduction of live discussions on the Backstage platform is a game-changer, enhancing the experience for both speakers and attendees. This development brings with it a host of benefits, making virtual sessions and webinars more interactive and efficient than ever before.

The integration of Live discussions within the Backstage platform bridges a gap that has existed. Previously, speakers and moderators would often find themselves switching between the Event App and the Backstage App to keep tabs on what was happening during a session. This constant toggling not only proved distracting but also led to the risk of missing out on crucial interactions in real-time.

With the advent of live discussion on the Backstage platform, speakers and moderators now can seamlessly view all attendee interactions as they happen. Whether it's the ongoing chat, the inflow of questions, or responses to polls, everything is readily accessible within a single interface. This unified experience eliminates the need to navigate between apps, making the event management process smoother and more intuitive.

One of the most significant advantages of this feature is that it empowers speakers and moderators to engage with their audience in real time. By having a live feed of discussions, questions, and poll responses, they can respond promptly and meaningfully. This level of direct engagement fosters a deeper connection between presenters and attendees, leading to a more engaging and interactive event.