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CONNECT · Audience engagement
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UI Improvement: Transparent Targeting Logic in Email Manager

The Email Manager UI update helps you eliminate targeting errors by visually aligning the interface with the platform's backend logic. You can now build your campaign audiences with the certainty that the "AND/OR" logic you see on your screen is exactly what will be executed when you hit send. ✉️

No more "phantom filters" or logical contradictions. We’ve cleaned up the interface to ensure that the relationship between User Groups and other criteria is clear, transparent, and easy to manage.

What’s New?

We’ve revamped the targeting experience to prioritize clarity and prevent the selection of unsupported logic combinations.

  • Logic Alignment: When you select Groups as a targeting criterion, the UI now locks the operator to "AND". This reflects the backend requirement and prevents the interface from misleading you with an "OR" option that doesn't apply to Groups.
  • Auto-Prioritized Layout: To make your filtering easier to read, the interface now automatically moves Group selection to the top of your criteria list. This hierarchy helps you see the "base" of your audience before adding secondary filters. 🏗️
  • Adaptive Controls: The "AND/OR" selector only remains active when you are using individual criteria that support flexible logic. If your setup includes Groups, the selector is smartly disabled to keep your data segments accurate.

How it Aids Event Management

Precise communication is the backbone of attendee satisfaction and exhibitor ROI. This UI improvement ensures:

  • Error-Free Segmentation: Avoid the risk of sending registration links or speaker briefings to the wrong audience due to misunderstood UI toggles.
  • Faster Campaign Setup: The "Group-first" layout allows you to quickly scan your targeting parameters and confirm your audience at a glance.
  • Reduced Friction: By removing options that don't function in specific contexts (like the "OR" logic for Groups), we’ve removed the guesswork from the user experience. 💡

UI & UX Enhancements

  • Visual Consistency: Updated the targeting criteria blocks to ensure the most important filters are always at the top of your view.
  • Contextual Tooltips: Added clarity to the targeting module so you know exactly why certain logic is applied to your specific filter combination.
  • Clean Logical Trees: Improved the rendering of nested conditions, making it easier to manage complex audiences for large-scale or hybrid events.