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Swapcard Product Updates

Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

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  • CONNECT · Attendee networking
  • CONNECT · Audience engagement
  • NURTURE · Community
  • MONETIZE · Exhibitors & sponsorships
  • MONETIZE · Lead management
  • MONETIZE · Ticket sales
  • MANAGE · Event management & promotion
  • MANAGE · Onsite production
  • MANAGE · Session AV production
  • MANAGE · Integrations
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Release notes byAnnounceKit

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MANAGE · Onsite production
a year ago

Crowd Connected Improvement: Geo Module Addition To Enable GPS Positioning

We’re excited to announce a major improvement to the CrowdConnected integration: the addition of GeoModule to Crowd Connected, which allows users to leverage GPS for positioning for events that don't provide beacons for example.

The GeoModule enables users to leverage their GPS coordinates to identify their location and create a personalized event experience, such as sending them notifications when entering or quitting a defined area.

This addition is a great improvement to the existing feature: Geolocation and Geofencing with CrowdConnected technology. Organizers will still benefit from the possibility of defining virtual boundaries within a floor plan. By creating geofences, they can deliver personalized and context-aware experiences to visitors. As a reminder, this feature allows organizers to send relevant notifications based on specific locations, geofencing ensures that guests receive tailored information and offerings based on their whereabouts.


Heatmap of the venue based on visitors' GPS

Heatmap generated with visitors' GPS positioning
MANAGE · Session AV production
a year ago

Play a video file into the Backstage

Introducing a game changer New Feature for your streams: The ability to Play a Video File into the Backstage.

This addition allows moderators to upload pre-recorded video files into the Backstage and stream them live to the audience, improving the way live sessions or webinars are conducted.

The Backstage has once again raised the bar by incorporating this new feature. The moderator now has complete control over the video content, with a range of options at their fingertips. One of the key benefits of this feature is the ease with which videos can be added to the main stage. With a simple upload process, moderators can incorporate video files into their Backstage sessions. This flexibility allows moderators to integrate videos into their talks, lectures, or product/service demonstrations.

Once the video is on the main stage, the moderator gains full control over its playback. The play and pause functionality allows for precise timing, ensuring the video is showcased at the perfect moment. Additionally, Moderators has the ability to jump to any part of the video. They can navigate to specific sections or key moments within the video.

Furthermore, Backstage's video feature grants moderators the ability to remove a video and replace it with another on the fly. This dynamic adaptability ensures that moderators can adjust their content on the fly, ensuring an uninterrupted experience for their audience.

This feature empowers moderators helping them to captivate and engage their audience like never before.

🎉 The future of digital presentations is here, and it looks more captivating than ever.

Some great improvements will be added to this feature in the near future :

  • Ability to have video Storage allowing Moderators to reuse easily the same video files from one session to another
  • Ability to set the sound volume of the video
  • Ability to loop the video
Swap Drop - Monthly summary
a year ago

The Swap Drop - Product Updates September 2023

Welcome to Swap Drop, a place for you to discover our monthly product releases in a flash and get exclusive tips on how to use them to the fullest. Let’s get started!

Webview URLs with Injected Variables:

Enhance the user experience and track custom links with webview URLs. Choose from a list of variables available, such as the attendees' job titles, to start tracking personalised URLs. Organizers will gain valuable insights into the usage of content based on the chosen variables, which in return will help them with better content planning and targeting.

Improved Exhibitors Data Import:

Cut down on hours of manual work and speed up the Exhibitor data import & export with these new improvements: better file structuring, faster processing time, and newly added columns for a boost in productivity.

Google Analytics Integration for Registration:

Track page views on registration forms with the extension of Google Analytics to Registration. Organizers can use these insights to analyze user behaviour, trends, and apply targeted actions to increase registration numbers. Another reason to start using the new Swapcard Registration if you haven't already.

Enhanced SwapAccess Scanning Control:

You asked, and we listened! The previous two scanning modes "Attended" and "Unattended" have been extended with three new options: require an exit code, allow undo scan, and allow force entry. This will give the user the freedom to adjust operational modes and lead to increased security on-site as well as a smoother scanning process.


These are just some of the new features we’ve been working on this month. If you have a feature request or want to see what else is in the works, head to our product roadmap. Stay tuned for next month’s edition of the Swap Drop, where we will introduce another exciting update to SwapAccess. See you in October!

MANAGE · Event management & promotion
a year ago

Select any redirections from all emails blocks

We are excited to announce a new feature for our Swapcard platform: the ability to select any redirections from all emails blocks.

This feature enhances the user experience by allowing users to customize their emails according to their needs. It also ensures that the right message is delivered to the right person, making the emailing process easier and more effective.

We are always looking for ways to improve our platform and make it easier for our users to make the most of their experience. 

NURTURE · Community
a year ago

"Top Performing” section of the Community Analytics Dashboard

The “Top performing” section within the Community analytics dashboard displays these individual metrics to the organizer:

  • Most popular session
  • Most popular speaker
  • Most popular exhibitor
  • Most popular sponsor
  • Most contacted user
  • Best networker
  • Most active user

Previously, the system would compute metrics for organizers based on determining factors we thought best fit the description. Now, these individual metrics allow organizers to decide on their own what determining factors make someone the most popular speaker, exhibitor, etc.

Organizers can also filter based on the metrics displayed at the top of the box, keeping in mind that the results may change depending on the chosen metric.

We hope organizers enjoy this addition to the Community dashboard! Keep an eye on future releases as we work towards more exciting metrics.

MONETIZE · Exhibitors & sponsorships
a year ago

Enhancement: New "No link" Option For Home Page Advertising

We are pleased to announce a nice improvement to our advertising feature: the addition of a new “No link” option for home page ads.

We understand that not all advertisers want their ads to link to an external URL or an Exhibitor's page. With our new “No link” option, advertisers can now create home page ads without linking to another page. This feature allows for the creation of more visually engaging ads that can still be targeted to the right audience.

We are committed to making our advertising products better and easier to use. The addition of the “No link” option is the latest in a series of improvements to our ads. We will continue to improve our products and find ways to make them even more useful.


MONETIZE · Ticket sales MANAGE · Integrations
a year ago

Google Analytics Integration for Registration

Our Google Analytics integration has just gotten even better – it has now been extended to cover the registration process. The best part? No additional actions are required on your end!

Effortless Tracking with Branded Applications

If your event utilizes a branded application and you've already enabled Google Analytics (GA) for your event, you're in for a treat. With our enhanced integration, the GA tracking code will be automatically loaded for the registration page, making tracking a breeze.

Seamless Pageview Registration

Now, every time a participant loads the registration page, a corresponding pageview will be effortlessly registered with GA. This means you'll gain valuable insights into registration trends and user behavior without any extra effort.

How It Works:

  1. Use a branded application for your event.
  2. Enable Google Analytics for your event.
  3. Watch as the GA tracking code is automatically loaded on the registration page.
  4. Enjoy seamless pageview registration with Google Analytics.

We're committed to enhancing your event management experience, and this improved Google Analytics integration for registration is just one of the many ways we're striving to make your job easier.

MANAGE · Event management & promotion
a year ago

Introducing Improved Exhibitors Data Import via Excel file

We're excited to announce a significant upgrade to our Exhibitor data import & export system that is bound to make your experience even more seamless and productive.

  • Better Excel File Structuring. Every column now features clear descriptions and examples of the values to be added, ensuring straightforward data input.
  • Accelerated processing time. Faster data processing, allowing you to manage exhibitor information swiftly.
  • New columns added for reduced manual effort: 
    • Group name (read-only) 
    • Location Category
    • Mobile phone number
    • Email

Experience the upgraded import feature today and discover how it can transform the way you manage exhibitor data. As always, our support team is here to assist you with any questions or assistance you may need.

MANAGE · Onsite production
a year ago

Enhanced SwapAccess Scanning Control: Tailoring Modes to Your Needs

We've heard your feedback and are happy to announce the SwapAccess scanning options of "Attended" and "Unattended" modes are expanded to allow more fine-tuned control. Those two modes can be broken down into three options.

  1. Require an exit code
  2. Allow undo scan
  3. Allow force entry

By independently adjusting these three options, users now have access to a total of nine distinct operational modes. To illustrate, consider a scenario where the SwapAccess device is being actively monitored by an attendant. In this case, both undo scan and force entry options might be enabled. However, if the device is positioned on a stand and the attendant occasionally steps away, the exit code requirement can be activated to ensure security during such absences.

Furthermore, configuring these options is made seamless during the initial Access Code setup in Studio. Notably, the designated access code settings will only be applied during the device's first login. This approach ensures that each device can be tailored to function independently, maintaining the current level of individualized configuration that users are accustomed to.

Note that versions of SwapAccess prior to the release of the fine-tuned options (earlier than v 1.17) will continue to use device-specific "Attended" and "Unattended" modes regardless of the Access Code settings.

MANAGE · Event management & promotion
a year ago

Empowering Webview URLs with Injected Variables

With this new feature, organizers can quickly and easily customize the URL for any Webview that is created in Swapcard Studio.

For example, if you want to track how many times a specific page was viewed, you can inject a variable that will help you track those views. This new feature will make it easier for you to create custom and dynamic experiences for your audience, giving you the flexibility to deliver content that is relevant to their context and interests.


We hope you find this new feature useful and if you have any questions or feedback, please don’t hesitate to reach out to us. Thanks for using Swapcard!