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Swapcard Product Updates

Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

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  • All Posts
  • Coming Soon!
  • CONNECT · Attendee networking
  • CONNECT · Audience engagement
  • NURTURE · Community
  • MONETIZE · Exhibitors & sponsorships
  • MONETIZE · Lead management
  • MONETIZE · Ticket sales
  • MANAGE · Event management & promotion
  • MANAGE · Onsite production
  • MANAGE · Session AV production
  • MANAGE · Integrations
  • Beta
  • Swap Drop - Monthly summary

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MANAGE · Onsite production
4 days ago

Crowd Connected Improvement: Geo Module Addition To Enable GPS Positioning

We’re excited to announce a major improvement to the CrowdConnected integration: the addition of GeoModule to Crowd Connected, which allows users to leverage GPS for positioning for events that don't provide beacons for example.

The GeoModule enables users to leverage their GPS coordinates to identify their location and create a personalized event experience, such as sending them notifications when entering or quitting a defined area.

This addition is a great improvement to the existing feature: Geolocation and Geofencing with CrowdConnected technology. Organizers will still benefit from the possibility of defining virtual boundaries within a floor plan. By creating geofences, they can deliver personalized and context-aware experiences to visitors. As a reminder, this feature allows organizers to send relevant notifications based on specific locations, geofencing ensures that guests receive tailored information and offerings based on their whereabouts.



MANAGE · Session AV production
6 days ago

Play a video file into the Backstage

Introducing a game changer New Feature for your streams: The ability to Play a Video File into the Backstage.

This addition allows moderators to upload pre-recorded video files into the Backstage and stream them live to the audience, improving the way live sessions or webinars are conducted.

The Backstage has once again raised the bar by incorporating this new feature. The moderator now has complete control over the video content, with a range of options at their fingertips. One of the key benefits of this feature is the ease with which videos can be added to the main stage. With a simple upload process, moderators can incorporate video files into their Backstage sessions. This flexibility allows moderators to integrate videos into their talks, lectures, or product/service demonstrations.

Once the video is on the main stage, the moderator gains full control over its playback. The play and pause functionality allows for precise timing, ensuring the video is showcased at the perfect moment. Additionally, Moderators has the ability to jump to any part of the video. They can navigate to specific sections or key moments within the video.

Furthermore, Backstage's video feature grants moderators the ability to remove a video and replace it with another on the fly. This dynamic adaptability ensures that moderators can adjust their content on the fly, ensuring an uninterrupted experience for their audience.

This feature empowers moderators helping them to captivate and engage their audience like never before.

🎉 The future of digital presentations is here, and it looks more captivating than ever.

Some great improvements will be added to this feature in the near future :

  • Ability to have video Storage allowing Moderators to reuse easily the same video files from one session to another
  • Ability to set the sound volume of the video
  • Ability to loop the video
Swap Drop - Monthly summary
a week ago

The Swap Drop - Product Updates September 2023

Welcome to Swap Drop, a place for you to discover our monthly product releases in a flash and get exclusive tips on how to use them to the fullest. Let’s get started!

Webview URLs with Injected Variables:

Enhance the user experience and track custom links with webview URLs. Choose from a list of variables available, such as the attendees' job titles, to start tracking personalised URLs. Organizers will gain valuable insights into the usage of content based on the chosen variables, which in return will help them with better content planning and targeting.

Improved Exhibitors Data Import:

Cut down on hours of manual work and speed up the Exhibitor data import & export with these new improvements: better file structuring, faster processing time, and newly added columns for a boost in productivity.

Google Analytics Integration for Registration:

Track page views on registration forms with the extension of Google Analytics to Registration. Organizers can use these insights to analyze user behaviour, trends, and apply targeted actions to increase registration numbers. Another reason to start using the new Swapcard Registration if you haven't already.

Enhanced SwapAccess Scanning Control:

You asked, and we listened! The previous two scanning modes "Attended" and "Unattended" have been extended with three new options: require an exit code, allow undo scan, and allow force entry. This will give the user the freedom to adjust operational modes and lead to increased security on-site as well as a smoother scanning process.


These are just some of the new features we’ve been working on this month. If you have a feature request or want to see what else is in the works, head to our product roadmap. Stay tuned for next month’s edition of the Swap Drop, where we will introduce another exciting update to SwapAccess. See you in October!

MANAGE · Event management & promotion
a week ago

Select any redirections from all emails blocks

We are excited to announce a new feature for our Swapcard platform: the ability to select any redirections from all emails blocks.

This feature enhances the user experience by allowing users to customize their emails according to their needs. It also ensures that the right message is delivered to the right person, making the emailing process easier and more effective.

We are always looking for ways to improve our platform and make it easier for our users to make the most of their experience. 

Coming Soon!CONNECT · Audience engagement MANAGE · Session AV production
a week ago

New Customization Capabilities on the Session Interaction Container

In virtual/hybrid events, interactive sessions have become a crucial component to engage participants and foster meaningful discussions. To enhance this experience further, a notable development has taken place with the introduction of new customization capabilities on the Session Interaction container. This update offers organizers the ability to tailor their session interface by hiding or unhiding tabs and reordering them according to their preferences.

Prior to this update, the Live Interaction container consisted of three tabs, each serving a specific purpose. These tabs were Live Discussion, Questions, and Polls. While these tabs provided valuable features, their static order limited the flexibility and personalization options available to session organizers.

With the recent enhancements, organizers now have the ability to hide or unhide each tab based on their requirements. This customization feature enables organizers to streamline their session's user interface, presenting participants with only the relevant tabs for a specific event. By hiding unnecessary tabs, organizers can reduce clutter and create a more focused and tailored interaction container.

Furthermore, the ability to reorder the tabs adds an additional layer of flexibility and customization. Previously, the fixed order of the tabs restricted organizers from adapting the session interface to their desired flow. However, with the new update, organizers can rearrange the tabs to match their event's structure and priorities. For instance, if questions take precedence over live discussions in a particular session, organizers can reorder the tabs accordingly, placing the Questions tab before the Live Discussion tab.

Finally, the interactions container that was named initially “Live Discussion” can now be renamed:

In addition, these new features have also been extended to the default Session settings. This means that all sessions created after the update will automatically adopt the customized settings, eliminating the need to manually update each individual session. By applying these settings at the default level, organizers can ensure consistency and save time by defining the visibility and order of tabs, but also the interactions container name, universally across their sessions:


Coming Soon!MANAGE · Session AV production
a week ago

Backstage Session Moderation Assignment

Managing virtual events and webinars can be a challenging task, especially when it comes to controlling Backstage Sessions. Before, this role was shared among multiple organization members, leading to coordination issues and potential production problems. However, a new feature has emerged to address this concern: the ability to assign a unique moderator among event members for the Backstage Session.

The moderator assignment feature streamlines Backstage Session management by establishing clear hierarchy, enhancing communication, improving accountability and enhancing professionalism

How to assign a Moderator?

In a Session detail in Studio, you now have the option to select the moderator with a search bar that will search among all the event members.


The moderator assignment feature is a significant advancement in Backstage management, addressing the challenges of shared moderation and contributing to a more professional and stress-free event experience.

NURTURE · Community
a week ago

"Top Performing” section of the Community Analytics Dashboard

The “Top performing” section within the Community analytics dashboard displays these individual metrics to the organizer:

  • Most popular session
  • Most popular speaker
  • Most popular exhibitor
  • Most popular sponsor
  • Most contacted user
  • Best networker
  • Most active user

Previously, the system would compute metrics for organizers based on determining factors we thought best fit the description. Now, these individual metrics allow organizers to decide on their own what determining factors make someone the most popular speaker, exhibitor, etc.

Organizers can also filter based on the metrics displayed at the top of the box, keeping in mind that the results may change depending on the chosen metric.

We hope organizers enjoy this addition to the Community dashboard! Keep an eye on future releases as we work towards more exciting metrics.

Coming Soon!CONNECT · Attendee networking
a week ago

Participants can send more than a single meeting to an attendee or an exhibitor

We're excited to announce a new feature available on the Swapcard app: participants can now send more than a single meeting to an attendee or an exhibitor! This feature is designed to create a more seamless experience for our users.

By allowing participants to send more than one meeting, attendees and exhibitors can easily see a range of potential opportunities and more quickly decide which meetings they would like to attend. This feature ensures that participants are presented with a larger pool of potential partners and connections, allowing them to quickly and easily find the right fit.

How does it work? 

As a user, you can go to the attendee or exhibitor details page to book a meeting. Here, you can book your first meeting. It will appear below the section "upcoming meetings". If you want to create other meetings with this attendee or exhibitor (up to 5 meetings), you can just send again a new invitation using the same workflow! 


MONETIZE · Exhibitors & sponsorships
2 weeks ago

Enhancement: New "No link" Option For Home Page Advertising

We are pleased to announce a nice improvement to our advertising feature: the addition of a new “No link” option for home page ads.

We understand that not all advertisers want their ads to link to an external URL or an Exhibitor's page. With our new “No link” option, advertisers can now create home page ads without linking to another page. This feature allows for the creation of more visually engaging ads that can still be targeted to the right audience.

We are committed to making our advertising products better and easier to use. The addition of the “No link” option is the latest in a series of improvements to our ads. We will continue to improve our products and find ways to make them even more useful.


MONETIZE · Ticket sales MANAGE · Integrations
2 weeks ago

Google Analytics Integration for Registration

Our Google Analytics integration has just gotten even better – it has now been extended to cover the registration process. The best part? No additional actions are required on your end!

Effortless Tracking with Branded Applications

If your event utilizes a branded application and you've already enabled Google Analytics (GA) for your event, you're in for a treat. With our enhanced integration, the GA tracking code will be automatically loaded for the registration page, making tracking a breeze.

Seamless Pageview Registration

Now, every time a participant loads the registration page, a corresponding pageview will be effortlessly registered with GA. This means you'll gain valuable insights into registration trends and user behavior without any extra effort.

How It Works:

  1. Use a branded application for your event.
  2. Enable Google Analytics for your event.
  3. Watch as the GA tracking code is automatically loaded on the registration page.
  4. Enjoy seamless pageview registration with Google Analytics.

We're committed to enhancing your event management experience, and this improved Google Analytics integration for registration is just one of the many ways we're striving to make your job easier.