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Swapcard Product Updates

Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

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  • CONNECT · Attendee networking
  • CONNECT · Audience engagement
  • NURTURE · Community
  • MONETIZE · Exhibitors & sponsorships
  • MONETIZE · Lead management
  • MONETIZE · Ticket sales
  • MANAGE · Event management & promotion
  • MANAGE · Onsite production
  • MANAGE · Session AV production
  • MANAGE · Integrations
  • Beta
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Release notes byAnnounceKit

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CONNECT · Audience engagement MANAGE · Event management & promotion
2 years ago

Easily share a session, exhibitor or article with the mobile app

We’ve updated our mobile app to include a share button in the detail view.

With one click on the top right, you can easily share:

  • A session
  • An exhibitor
  • An item

CONNECT · Attendee networking NURTURE · Community
2 years ago

Start a conversation with any exhibitor within a community

You can already access all exhibitors from a community and now your community members can engage with them and start a conversation.

To stat chatting with an exhibitor, simply access the exhibitor view from the community homepage and then access their exhibitor detail page. The chat box will appear on the top right corner of the page.

To stat chatting with an exhibitor, simply access the exhibitor view from the community homepage and then access their exhibitor detail page. The chat box will appear on the top right corner of the page.


CONNECT · Audience engagement NURTURE · Community
2 years ago

Creating Session Views at Community Level

We took a big step forward in our Community developments!

It is now possible to create and display sessions at the Community Level.

How to create Session Content at the Community Level?

In Studio, at the Community level, you can see “Content display” in the sidebar:

This page gathers all your Community content pages. You can click on “ADD BUTTON” to create a new view. In the Content type modal, you can click on any of the 3 existing options at Event level:

  • Schedule
  • Live session
  • On-demand video library

Once you’ve chosen a label and a color for the content button, the settings view will open in a side panel.

For now, in the “Visibility” tab, you cannot define the visibility of the content. This means that anyone who’s a member of at least 1 event inside the Community will see the content view:

In the “Data” tab, you can define in detail the sessions you want to display in the view and how you want to display them:

You can define :

  • Any conditions with specific values among the session format, default custom field (Type/Location/Topic), any single or multiple choice custom field
  • The format of the view (List/Grid/Live)
  • Top navigation bar (which includes all the single/multiple choice custom fields enabled at Community Level)
  • Section titles (which includes all the single-choice custom fields enabled at Community Level)
  • Sorting (start date/creation date/title)
  • Available filters that users will be able to use (Type/Location/Topics/any single or multiple choice custom fields that are enabled at Community Level)

What does a Community Session view look like in the event app?

Session views at the Community level are the same as an event. The only exception is that in a Community, it’s currently not possible to register/bookmark any session. This will be available soon in an upcoming release.

When clicking on any Community session, you will be able to find out more session details:


CONNECT · Attendee networking
2 years ago

Highlighting meeting and session overlaps

This feature will allow you to better identify time conflicts 🕐⚠️ in your schedule.

As a participant, you now have a new feature in My Meetings that will automatically highlight overlapping meetings and sessions in red. 


Click on the new button "view time conflicts," and a modal will allow you to easily identify sessions and/or meetings which are overlapping.


This feature is available on the Web, and Mobile.

MANAGE · Event management & promotion
2 years ago

Internal links are now automatically opened in the same tab

When a link points to an internal page (a page that leads to content in your Swapcard app) this link is now automatically opened in the current tab : 

 

CONNECT · Audience engagement
2 years ago

A Quick Way to Decide Which Channel to Display on Your Feed

We’ve just introduced a new and fast way to display a channel at your event!

As an organizer, you can now see all the channels you have created in the “Data” section and quickly decide which channel should appear on your Newsfeed.

This new update will give you more flexibility and save you a lot of time since you no longer have to go to every channel setting to disable the view.

How does it work?

From Studio, in the Content display, click on edit in your existing “Feed” button. The new “Data” tab will now come up with a list of all the channels you’ve created.

To remove a channel from the Feed, simply click the “x” next to it and the channel will no longer be displayed on the Feed you created in the Event app.

To add a channel, you can click on the search bar and search for the name of the channel you wish to add. Based on what you are typing, you will get a suggestion of channels from the dropdown menu. Click on the channel you want to add to include it in your selection and have it displayed in the event app as well.

ℹ️ Removing a channel from the selection does not delete the channel. This will only remove the selection from Event app’s display. The channel can still be found on Studio under Content → Feed channels.

CONNECT · Audience engagement
2 years ago

Search sessions by speakers, custom fields & child sessions

Have you ever found yourself late for a conference, not remembering the exact title?

To help you find faster your session and gain some time, we’ve made it easier than ever to browse session lists! With newly targeted search fields, you can quickly filter out and find exactly the kind of sessions you want to watch.

You can now search using the following fields:

  • By speakers - NEW!
  • By searchable custom fields - NEW!
  • By children sessions - NEW!
  • By title
  • By exhibitor name
  • By description

Go ahead and try out these new search fields and find your best sessions!

💡 To be able to search by searchable custom fields, the organizer needs to switch on the property “include in search results” each time a custom field is created.


MONETIZE · Lead management
2 years ago

Organizers can add enhanced restrictions on data access by exhibitors

Organizers can now better tailor access to leads data based on a custom field, term consent or connection initiator. This feature can be used to remove leads from the report and to further monetize access to leads. Multiple conditions can now be selected at once!

How can organizers exclude details from EC Leads report?

  1. Access the Swapcard Studio
  2. Navigate to “Content” → “Exhibitors” → “Exhibitor Settings” → “Report Condition”
  3. Navigate to “Add Condition” and select a custom field, term and/or connection initiator and its values in order to exclude the data from the report

This feature allows organizers to select the data that will be shared in the Exhibitor Center report.

NURTURE · Community
2 years ago

Creating and displaying People Content within the Community

We achieved a big step towards our Community development!

It is now possible to create and show People’s list at community level in the Web App so that community members can search and browse other people within that community.

How to create People Content at Community Level?

In Studio, at Community Level, you can reach in the side bar “Content display”

This page gathers all your Community Content pages. You can click on “Add button” to create a new view. In the Content type modal, you can click on “Participants”


Once you’ve chosen a label and a color for the Content button, the settings of the view open in a side panel. For now, in the “Visibility” tab, you cannot define the visibility of the Content which means that anyone being a member of at least 1 event inside the Community will see the Content view.

In the “Data” tab, you cannot define in detail the People you want to display on the view. Indeed, groups are not implemented yet at Community level.

Nevertheless, you can still define :

  • if you want to display People with accounts or not
  • if you want to highlight People online at the top of the view
  • which sorting you want to apply to the view
  • the way to display your people (Grid/List)
  • The filters you want to give access to your Community Members in order to refine the view

What does a Community People view look like in the Event App?

People view at Community level has exactly the same aspect than at Event level, except the fact that at Community, for now, it’s not possible to bookmark any People. It will be available soon in an other release.

Clicking on any People, it’s possible to reach the profile at Community Level


MONETIZE · Lead management
2 years ago

Connection initiator data for “Badge scan” and “Request” connections added to EC leads report

We enhanced available data in the Swapcard Exhibitor Center leads report, by adding information about whether an attendee or an exhibitor member initiated a connection. The initiator of the connection will be displayed for the “Badge scan” and “Request” connection types.

The new values in the report will appear in the following way:

  • Badge scan by exhibitor
  • Badge Scan by attendee
  • Request sent by exhibitor
  • Request sent by attendee

This improvement will help exhibitors to analyse and understand their leads better.