We are thrilled to announce the release of an exciting update to our previous Custom Field format "Picture", now named "File". Our latest upgrade significantly expands the types of files you can upload, making it easier than ever to integrate and manage your content directly within our platform.

Expanded File Support

In addition to previously supported formats, users can now upload documents and presentations alongside images, which include:

• PDF (.pdf)
• Word Documents (.doc, .docx)
• PowerPoint Presentations (.ppt, .pptx)
• Images (.png, .jpg)

The new custom field is now available for use in several key areas within our platform, enhancing both the flexibility and functionality of your experience:

• User Profiles: Personalize user profiles with more comprehensive media files.
• Detail Views: Enhance detail views such as People, Session, and Exhibitor details with relevant documents and images.
• Registration Forms: Improve registration forms by including essential files that can be directly uploaded by users.

This new feature facilitates increased networking efficiency by enabling attendees to find the information most relevant to their interests and objectives. 

By selecting the List mode for their People page, organizers gain the ability to choose the displayed fields according to their specific preferences. This powerful customization feature ensures that individuals can quickly and effortlessly access the information that matters most to them, thereby optimizing their networking experience. Whether highlighting specific professional skills, areas of expertise, or shared interests, organizers have the flexibility to tailor the platform to meet the unique needs of their audience.

How does it work? 

As an organizer, go to Studio > Event Builder > Pages & Menu > People page. Here, inside the tab "Data", select the option "Display profiles as" > "List".
You will have access to all the fields you need from basic fields to custom fields. Select up to 7 fields to be highlighted inside the People list. 

Once this is done, participants will be able to see all fields selected inside the participants list. 

In adherence to GDPR regulations, users who abandon their event registration forms will be granted the ability to permanently erase all data associated with their unfinished registration from Swapcard.

How will this work?

Should a user initiate an event registration but not complete it they will receive an email from Swapcard informing them that their incomplete registration has led to data storage. Within this email, users will find the option to either resume and complete the registration or to delete their registration data from Swapcard entirely.

Additionally, users can request the deletion of data related to their incomplete registration directly from the email sent to them when they wish to finalize their previously abandoned event registration.

To enhance organizers' management of abandoned registrations, Studio will offer an email template. Organizers can utilize this template to prompt users to finalize their registrations at a convenient time. Ensuring compliance with legal obligations, this email will include a legal disclaimer granting users the option to delete their data linked to incomplete registrations.

We're excited to announce the launch of the Swapcard Exhibitor Zap App, now available on the Zapier Marketplace!
This new app is designed to empower exhibitors by providing a seamless way to integrate our recently launched Exhibitor Leads API with their preferred CRM systems, such as HubSpot and Salesforce. With this integration, exhibitors can effortlessly synchronize contacts and leads gathered during events directly to their CRM, all without any need for developer skills.

Key Benefits

• Easy Integration: Connect the Swapcard Exhibitor API with a wide range of CRM systems via Zapier with just a few clicks. This user-friendly approach eliminates the complexity traditionally associated with API integrations.
• Automatic Data Sync: Automatically export new leads and contact information captured at your event booth directly into your CRM. This ensures that your sales team can follow up promptly while the leads are still warm.
• Enhanced Lead Management: By leveraging the Zapier integration, exhibitors can enhance their lead management processes, ensuring that no potential customer slips through the cracks. The automated workflow can include additional steps like lead qualification, distribution among sales team members, or even direct follow-up tasks.
• Real-Time Updates: As soon as a new contact or lead is recorded in Swapcard, it’s instantly pushed to your CRM, allowing for real-time lead nurturing and engagement.

Getting Started

To start using the Swapcard Exhibitor Zap App, visit the Zapier Marketplace and search for the Swapcard Exhibitor app. For a step-by-step guide on how to set up this integration, please refer to our detailed Help Center article, which will walk you through the entire process.

Final Thoughts

With the introduction of the Swapcard Exhibitor Zap App, we are further enhancing the tools available to our exhibitors to maximize their event ROI. By automating the flow of lead data into CRMs, we are helping exhibitors focus more on building meaningful connections and less on the manual tasks of data entry. Enhance your lead generation strategy and start syncing your event leads with your CRM today for more efficient and effective follow-ups!

With the expansion of our Studio options, we've opted to revamp the menu to align better with organizers' workflows and spotlight specific features.

• Registration Mode has been transitioned from EVENT BUILDER to REGISTRATION, now labeled Registration settings. 
• Swapaccess has been relocated from Event Builder to a new Onsite menu, split into three sections:
  1. SwapAccess settings, streamlining onsite session scanning, checkpoints, and self check-in. This section retains the existing functionality for managing the Access Control List and access codes.
  2. Session scanning
  3. Checkpoints

In our ongoing commitment to providing organizers with powerful and user-friendly tools, we are thrilled to announce the release of Slot Management feature on the studio. 

The centerpiece of this new feature is the read-only table, which offers a comprehensive overview of all your support slots. 

• Event Name
• Type: Online support or on-site 
• Start (Date + Time)
• End (Date + Time)

How do I book support hours? 

To do so, click on "Request support time". This will put you in touch with a member of our team who will guide you through the process.

We are excited to announce an update to our Analytics at Community Level to enhance your understanding of how community pages are engaged with by your audience. These enhancements are designed to provide more granular insights into the performance of each community page, helping you better understand and cater to your community's interests.

Key Features of the Update:

1. Activity Tracking on Community Pages: Now, organizers can access detailed analytics related to individual Community pages. This feature allows for a comprehensive view of how each page performs, helping you gauge the popularity and relevance of the content shared within your community.
2. View and Unique User Counts: With the new update, you can see not just the total number of views each page has received but also the count of unique users who have visited the page. This metric is crucial for understanding the breadth of your content's reach and identifying how many distinct visitors are engaging with your pages.
3. Customizable Time Periods: The time picker tool allows you to select specific periods for analysis. Whether you're looking to understand user behavior over a day, a week, or any custom range, this tool makes it possible to tailor the analytics to your needs. 

We believe these new features will significantly aid in the strategic development and management of your Communities.

We're excited to introduce a game-changer for exhibitors: our new API for hassle-free lead exports. This nifty feature lets you automatically send lead info straight to your CRM, making manual data entry a thing of the past.

Here's How to Get Started:

1. The feature must be enabled from Studio : This can be done on one specific exhibitor, or in the settings linked to the exhibitor group.
   
2. Navigate to the Exhibitor Center
3. Select 'Leads' then 'API Key': This is where the magic begins.
4. Generate Your API Key: Follow the simple steps to create your unique key.
5. Start Using Your Key: With this key, you're ready to make API calls and automate your lead management process.
   
   NB: The Exhibitor API becomes accessible once the Lead Reports add-on is activated, and the add-on is not included in any Plan licenses. Please contact your Account Manager to benefit from it.

Swapcard Community Product is growing!

With the release of community views widgets, the ability to embed community pages, including people, exhibitors, items, and sessions pages, into external websites is a game-changer.

These widgets allow Community Managers to increase Community Engagement. By integrating community content directly into their own websites, they can attract new participants and showcase products and services.

How does it work?

In Studio, in your Community space, in Community Builder > Content Display, you have now a new section allowing you to turn any of your Community pages into a code you’ll be able to copy/past on your website: