Welcome to Swap Drop, a place to discover our monthly product releases and get exclusive tips on how to use them to the fullest. Let’s begin!

Expiration time for pending meeting requests

Networking time is vital at events, and unanswered meeting requests can be frustrating. Event organizers can address this issue by setting up an expiration time on meeting requests. This update facilitates more efficient networking for attendees, leading to an increase in overall event satisfaction.

Live Discussion displayed in Backstage

Elevate the event experience for both attendees and speakers with live discussions in Backstage. This integration eliminates the need for switching between apps, providing a unified interface to monitor attendee interactions in real-time. The key advantage is enabling speakers and moderators to engage with the audience instantly, fostering deeper connections and creating a more interactive event.

Backstage Session Moderation Assignment

Managing Backstage sessions with multiple members can cause challenges and coordination issues. This new feature enables event organizers to designate a moderator role to a team member, resulting in improved communication, streamlined management, and increased accountability.

Seamless Check-In Registration Meets SwapAccess

Ready to streamline the event check-in process? With SwapAccess app, whether you're scanning attendees into sessions, they will be instantly marked as checked-in, saving valuable time. What's even better, organizers don't need to configure anything on their end as this will be all automated for them.

---

This is just a small portion of the features we’ve been developing this month. If you have a specific feature in mind or are curious about what's in progress, visit our product roadmap. Stay tuned for next month’s edition of the Swap Drop, where you will get an exclusive opportunity to try out the beta release of the Smart Meeting Generator, a speed networking feature that uses AI to generate meetings. 

See you in November!

We are happy to announce a game-changing feature that will significantly enhance your experience: the ability for organizers to group several pages under one unique sub-navigation bar button. This innovative feature promises to streamline navigation, enhance organization, and improve the overall user experience.

With this new feature, organizers can now consolidate multiple pages under a single sub-navigation bar button. This means you can have more views without the clutter of too many buttons on the top bar. It's all about making your navigation smoother and more intuitive, allowing you to focus on what truly matters.

How does it work?

1) Open the Organizer Studio 

2) In Event Builder -> Content Display -> You can now create a group

3) Click on the 'Create Page Group' button 

4) Drag and Drop the pages to your new group 

Note: For now,  groups are only available on the web, but will soon be available on mobile (for now on mobile, the pages simply appear as they were not in a group).

Starting from this release when you create an event on the Swapcard platform, the maximum duration you can select is 90 days.

Why do we limit event duration?

Limiting event durations is rooted in our dedication to fostering communities. By setting time limits, we encourage vibrant, interactive gatherings where members can build connections and have memorable experiences.

This commitment also improves interactions and helps avoid potential issues with analytics caused by long or repeated events. Another update to facilitate this change involves restricting the ability to modify dates of past events: if the start date of your event is past, and the event is published, you will not be able to change the event dates. 

Please note that there are no restrictions on the duration for which the event can be published. This limitation only applies to the event's start and end dates, the platform can stay 'live' for as long as you need. The past events with a duration of 90+ days will remain unchanged; no automatic adjustments will be made.

Managing virtual events and webinars can be a challenging task, especially when it comes to controlling Backstage Sessions. Before, this role was shared among multiple organization members, leading to coordination issues and potential production problems. However, a new feature has emerged to address this concern: the ability to assign a unique moderator among event members for the Backstage Session.

The moderator assignment feature streamlines Backstage Session management by establishing clear hierarchy, enhancing communication, improving accountability and enhancing professionalism

How to assign a Moderator?

In a Session detail in Studio, you now have the option to select the moderator with a search bar that will search among all the event members.

The moderator assignment feature is a significant advancement in Backstage management, addressing the challenges of shared moderation and contributing to a more professional and stress-free event experience.

We're excited to introduce a significant upgrade to the Leads report in the Exhibitor Centre, aimed at providing exhibitors with even more comprehensive insights into their leads' interactions.

Previously, when multiple exhibitor members contacted a lead, the lead would only be listed once in the 'Contacts' report, displaying information solely about the initial team member who made contact. We understand that for exhibitors, it's crucial to have a complete picture of their leads' engagement, not just their initial connection with an attendee.

To address these needs, we've introduced a new tab: Contacts (incl. duplicates) in the Excel report that exhibitors can download:

This tab provides exhibitors with a comprehensive view of all interactions with a lead, ensuring that no valuable data is missed. The report maintains the same structure as the pre-existing 'Connected with your members' report, but now, individual leads may be duplicated if they have interacted with multiple team members. 

As a reminder of where to find it: Access to the Exhibitor Centre -> Leads Board menu -> Export Leads button -> Select 'Connected with your members' -> Start export. The system will generate an Excel file with two tabs: 'Contacts' and 'Contacts (incl. duplicates)'.

Now, exhibitors can easily track the entire journey of their leads, from initial contact to subsequent engagements with other team members.

We hope you find this upgrade valuable in your exhibitor journey. At Swapcard, we're committed to continually improving our platform to meet your evolving needs, and this enhancement is designed to do just that.

Networking is key and it increases for all events using the app. Because attendees can’t wait to meet others, we provide a new additional feature to Swapcard meetings: the ability to add an expiration time to all pending meeting requests.

Pending meeting requests can stay unanswered for a long time if they are sent to inactive users. By adding an expiration time, the event organizers allow users to free the time slots and book more and more meetings to continue to connect. Networking becomes easier and faster!

How does it work?

The event organizers go to the Studio > Meetings > Request rule. For each request rule, an expiration time can be set up. It can be:

• the meeting start date, meaning that it won’t expire
• a personalized expiration time: pending meetings will expire after this time, it can be days, hours, or minutes.

The expiration time can be modified in the request rule while the event is live and ongoing. All new pending meetings created after this update will have a new expiration time.

The users will be notified before the pending meetings expired

Inside the Studio, organizers can see the expired status for each meeting and filter the meeting table to manage the event. The are also able to check which participant didn't answer the meeting request on time.

The introduction of live discussions on the Backstage platform is a game-changer, enhancing the experience for both speakers and attendees. This development brings with it a host of benefits, making virtual sessions and webinars more interactive and efficient than ever before.

The integration of Live discussions within the Backstage platform bridges a gap that has existed. Previously, speakers and moderators would often find themselves switching between the Event App and the Backstage App to keep tabs on what was happening during a session. This constant toggling not only proved distracting but also led to the risk of missing out on crucial interactions in real-time.

With the advent of live discussion on the Backstage platform, speakers and moderators now can seamlessly view all attendee interactions as they happen. Whether it's the ongoing chat, the inflow of questions, or responses to polls, everything is readily accessible within a single interface. This unified experience eliminates the need to navigate between apps, making the event management process smoother and more intuitive.

One of the most significant advantages of this feature is that it empowers speakers and moderators to engage with their audience in real time. By having a live feed of discussions, questions, and poll responses, they can respond promptly and meaningfully. This level of direct engagement fosters a deeper connection between presenters and attendees, leading to a more engaging and interactive event.

We’re excited to announce a major improvement to the CrowdConnected integration: the addition of GeoModule to Crowd Connected, which allows users to leverage GPS for positioning for events that don't provide beacons for example.

The GeoModule enables users to leverage their GPS coordinates to identify their location and create a personalized event experience, such as sending them notifications when entering or quitting a defined area.

This addition is a great improvement to the existing feature: Geolocation and Geofencing with CrowdConnected technology. Organizers will still benefit from the possibility of defining virtual boundaries within a floor plan. By creating geofences, they can deliver personalized and context-aware experiences to visitors. As a reminder, this feature allows organizers to send relevant notifications based on specific locations, geofencing ensures that guests receive tailored information and offerings based on their whereabouts.

Introducing a game changer New Feature for your streams: The ability to Play a Video File into the Backstage.

This addition allows moderators to upload pre-recorded video files into the Backstage and stream them live to the audience, improving the way live sessions or webinars are conducted.

The Backstage has once again raised the bar by incorporating this new feature. The moderator now has complete control over the video content, with a range of options at their fingertips. One of the key benefits of this feature is the ease with which videos can be added to the main stage. With a simple upload process, moderators can incorporate video files into their Backstage sessions. This flexibility allows moderators to integrate videos into their talks, lectures, or product/service demonstrations.

Once the video is on the main stage, the moderator gains full control over its playback. The play and pause functionality allows for precise timing, ensuring the video is showcased at the perfect moment. Additionally, Moderators has the ability to jump to any part of the video. They can navigate to specific sections or key moments within the video.

Furthermore, Backstage's video feature grants moderators the ability to remove a video and replace it with another on the fly. This dynamic adaptability ensures that moderators can adjust their content on the fly, ensuring an uninterrupted experience for their audience.

This feature empowers moderators helping them to captivate and engage their audience like never before.

🎉 The future of digital presentations is here, and it looks more captivating than ever.

Some great improvements will be added to this feature in the near future :

• Ability to have video Storage allowing Moderators to reuse easily the same video files from one session to another
• Ability to set the sound volume of the video
• Ability to loop the video