Sherlock isn't just an event chatbot; it's your AI co-pilot for the full event experience. This release brings smarter discovery, end-to-end exhibitor lead management, on-demand badge access, and a conversational flow that actually understands what you mean when you say "book it." A lot has changed. All of it matters.

Smarter discovery, powered by AI

Sherlock now delivers AI-powered recommendations for people, exhibitors, products, and sessions, all matched to your profile. No more browsing through long lists hoping something sticks.

• Profile-matched recommendations: Sherlock surfaces the most relevant content based on who you are and what you're there for.
• Find people by role, industry, or shared interests: just describe who you're looking for in plain language.
• Deep links from chat: tap any recommendation to jump directly to an exhibitor booth, product page, session, or attendee profile.

Meetings and networking, handled end-to-end

Your meeting inbox and connection requests are now fully manageable inside Sherlock. No context switching, no digging through menus.

• Connection requests: list, accept, or decline incoming requests directly from the conversation.
• Meeting management: find open slots, accept or decline invitations, assign to a team member, and reschedule in a single sentence.
• Session ratings: rate talks you've attended without leaving the chat.

Exhibitors: from prospecting to export, in one place 📋

This release turns Sherlock into a full lead management workstation for exhibitor teams. No spreadsheets required, until you actually want one.

ICP-powered prospecting

Define your Ideal Customer Profile once, and Sherlock instantly surfaces matching prospects across your warm leads, existing contacts, and the full attendee list. Fast, focused, and ready to act on.

Qualify, manage, and export leads

• Custom qualification forms: capture notes and qualify contacts directly inside the conversation, using your existing form fields.
• Download leads to XLSX: export your full lead list with a single instruction. Say "download my leads" and Sherlock handles the rest.
• Booth meeting management: accept or decline meetings on behalf of the booth, and see each team member's workload at a glance.
• Marketplace access: browse booth upgrades and add-ons directly from Sherlock, without switching to another screen.

💡 Pro tip: Use the ICP search before the event to build a priority list by sending connection requests, then qualify on the spot during booth conversations from My Contacts. Then, your leads XLSX export will be ready by the end of the day!

Finally, Sherlock is now available on the Exhibitor Center for more lead management. 

Your badge, always in reach 🪪

Attendees can now access their event badge directly from Sherlock. No hunting through app menus at the entrance: just ask, and it's there.

Everything else that got better

• Multilingual support: Sherlock responds in your language, even if you switch mid-conversation.
• Smarter multi-turn flows: follow-up messages like "book it" or "send a request" are understood in context, without having to re-explain.
• Better response formatting: recommendations now highlight the relevant detail for each result, making it easier to compare and decide.
• New access point: Exhibitor Center: Sherlock is now available directly from the Exhibitor Center, right where your team is already working.

Why this matters for your event

Sherlock reduces the friction that costs organizers ROI and attendees time. Exhibitors close more meetings, qualify more leads, and leave with cleaner data. Attendees find the right people and sessions faster. And everyone spends less time navigating the app and more time at the event. That's the goal, and this release gets meaningfully closer to it.

Sherlock keeps improving based on your feedback. Keep sharing, more updates are on the way.