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Swapcard Product Updates

Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

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Release notes byAnnounceKit

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a year ago

New Reports Are Available: Export the List of People Who Replied to Polls and Attended Roundtables 📈

Two new reports are now available in the Studio!
To access this, go to Analytics > Export detailed statistics > Polls results or Roundtables. 

Poll results

Organizers can download a list of the people who answered polls either from the Studio or directly from the Event App. This can be done for all the polls, or for a poll from a specific session.


Roundtable attendance

Organizers can download a list of the people who participated in all the roundtables or specify a list for the selected period.

a year ago

Event Data Manager 🤓

We've now made managing your data much simpler in the studio! 

To manage your event data, begin by:

- Opening the lateral menu.

- Then hover over the "Event data" tab. 

- Select the type of data you want to see.

- Repeat these same steps to include additional types of data.


Once you've made your selections, all the data related to your event becomes available in one place.


From there, you have access to any of the data from the following new tabs: People, Exhibitors, Sessions, Documents, Items, and Discussions.

Plus, when you are editing a specific item, you can easily navigate to another data tab by hovering your cursor over the links in the breadcrumb.

We hope you enjoy how easy, simple, and fast data management has become! 😃

a year ago

New session format: On-demand sessions 🎥

We've released an awesome new session format: On-demand sessions! 💚 

On-demand sessions are available for attendees to view anytime. Once added, these sessions have no expiration date (unless specified by the organizer) and can be embedded with video players that Swapcard already supports (Youtube, Vimeo, Iframe).

Thanks to this new format, you can easily build a video library into your Swapcard event.

Here is what the on-demand session looks like in the event app:

In this specific format, the "register" button is now a "bookmark" button.

Registered sessions can be accessed by going to My event --> My schedule. 

All bookmarked on-demand sessions can be accessed by going to My event --> My saved videos. 


An organizer can create an on-demand session by going to the studio and selecting the format "On-demand" when creating their session.

There is also the option of choosing a start date and end date so that your stream is only available for a specific period of time.

a year ago

New Schedule Views 📆

The Schedule view has evolved and now offers several page layouts to provide clarity for your attendees.

That's not all! 🔥

You can also:

1. Choose the values used to separate sessions in the sub-navigation bar. Previously, you could only separate sessions by date. You can now use type, location, or topic as a divider. You also have the option of disabling the sub-navigation bar.

2. Separate sessions with a section title. They'll be divided by hour, type, location, or topic. 

3. Sort your sessions below each section title. Sessions can be sorted by start date or creation date. 


In case you were curious, here is the studio view:

Event home > Event content > Agenda/Schedule > Data > Display preferences.


Enjoy your new view! 💯

a year ago

Roundtable Recording 🔴

The roundtable feature keeps on improving and can now be recorded live.

During any roundtable (video or audio), Moderators have the ability to start a recording. 

When a recording is ongoing, all participants will see a timer that indicates the call is being recorded, as well as the duration of the recording. 

Any Moderator can start or stop recording the roundtable. If they don't end it, the recording will stop automatically when everyone has left the call.


As soon as a recording has been done, you Organiser will be able to watch and download them from the Studio.
You can as well use the recording URL and attach it to an other session iframe to make it available as a Replay.


a year ago

Group Chats 👨‍👩‍👧‍👦💬

Event app > Messages

Our Chat feature just got more exciting! Please welcome Group Chats 💥

The Group Chat feature gives Users the ability to engage in a discussion with up to 10 people, as well as allow them to send messages, files, reactions, and even have Group video calls!

Group Chat Creation

In the Messages tab, every User can now create a Discussion by either clicking on the dedicated button, or from a 1:1 chat.

In each case, this will open a "Create Discussion" page where users will be able to select which of their contacts they want to add to the Group Chat.

When clicking the button "Create a Group With," this will pre-select that person as the first member of a new Group Chat.


By default, the person creating the Group Chat is the Admin. 

This will give them the rights to: 

  • Add and remove members
  • Rename the conversation
  • Assign or demote other Admins
  • End the conversation

At any point, if a User wants to leave the discussion, they can do so by clicking the button Leave Conversation. When leaving a conversation, the User will no longer see the conversation in their Discussions list. Please note: if the User is the only Admin, they will have to assign another Admin before leaving.




a year ago

Audio-only Roundtables 🗣

Studio > Sessions > Session detail with Roundtable Format

Interactions between attendees are enhanced even more thanks to the voice chatting feature. You can now create and join a "room" where your attendees can chat with one another in a large conference call using audio only! 

When setting up a Roundtable for your event, you'll need to toggle ON the Audio Only option in order to enable this feature.

Participants will then be able to speak to one another without turning on their camera and will see a dedicated layout. 

Speakers of the session and/or your Organisation members will still have moderation privileges, which includes being able to Mute someone or Kick unruly users out of any room.

a year ago

Popup Notifications 🔔

When attending any Swapcard event, each user can now see their new event activities as a Popup below their icon. This includes: Meeting or Connection requests, Session reminders, as well as custom notifications.




Each notification will stay visible for 5 seconds unless the attendee clicks on the activity to interact.

Your attendees won't miss out on their new notifications anymore! 👏

a year ago

New Metrics Are Available in the Developer API 📊

The Developer API has been extended to include: 

  • Feedback on meetings (how they were rated)
  • Average session ratings
  • Managing the "Use for recommendation" (Interest or Knowledge) property on  custom fields for people


DATA IS LIFE 😇

2 years ago

Roundtables Are Here! 👋

The most exciting new release in the past few months is finally here and you're going to want to try it out! Engaging your attendees has never been so easy. They can meet up in group video roundtables with other attendees, speakers and exhibitors to share ideas and network.

You create a roundtable the say way you do a normal session. Go to Studio > Sessions > Session details, then select the format Roundtable.

Create now, make visible later ⏰
Check out the availability dates to define when your room will become visible. If you don't select a specific date, the roundtable room will automatically be visible at the start date of the session.

Customization 🎨
Customize background images for each Roundtable!
This is a good way for highlighting a Sponsor.

Moderation ⚖️
Select Speakers for the roundtable session and give them Moderating rights when joining the call. Moderators can mute & unmute people, remove them from stage (turn off mic and camera) or even exclude them from the Roundtable in extreme cases. Organization members will also have those rights when joining the room. Session speakers & Organizing team members will be able to join even outside of the availability dates, and even if the roundtable is full.

Participant Limit ⛔️
In the session's settings under the tab Preferences, you can limit the number of registrations as well as the groups who are able to see and/or join the Roundtable. The limit should be less or equal to 100.


Participant Side 🤳
In the event app, Roundtables will appear as any other session. 

Attendees will be able to register ahead of time and as soon as the Roundtable starts they will see a "Join" button to enter the room.

The limit of people in the room is linked to the number of registrations (100 max). If a user has registered, they will be able to join the room when it starts. If the seats are all taken, nobody new can register and join.

Only 8 persons can have their camera On at the same time.



We hope you enjoy it as much as we do! 🥳