A refreshed mobile app experience designed to help teams navigate events and exhibitions more efficiently has now been released. This update brings a cleaner interface, faster navigation, and a more intuitive flow across key pages.

What does it include?

• Revamped Design: A modern, streamlined look that makes important information easier to find.
• Improved Team Contacts: A clearer, more organized view for coordinating with teammates on the go.
• Enhanced AI-Recommended Leads: Smarter insights presented in a simplified layout to help you spot valuable connections quickly.
• Better Navigation: Refined page structures and smoother transitions for a more effortless user journey.

This update is built around real user feedback, delivering a mobile experience for the Exhibitor Center that’s both more beautiful and more powerful.

Open the app and explore what’s new. Your next great leads are now even easier to find!

We’re excited to bring a set of new improvements to the Backstage platform, designed to give moderators more control, ensure smoother live experiences, and make team communication clearer during production. These updates help organizers manage high-stakes sessions with greater confidence and efficiency.

Customize Your Streaming Background

Moderators can now personalize the background of the streaming content directly from Backstage. This simple visual enhancement allows organizers to align each session with their event branding or create a cleaner, more polished look before going live. It’s an easy way to elevate the on-screen experience without requiring external tools.

Monitor Each Speaker’s Connection & Quality

Technical issues are one of the biggest challenges during live sessions. To help prevent disruptions, Backstage now displays real-time connection status and quality indicators for every speaker.
Moderators can immediately spot weak connections, anticipate potential audio or video problems, and take action before they affect the broadcast. This brings more stability and peace of mind to both organizers and speakers.

Highlight Key Messages With a Custom Backstage Banner

A new custom banner feature allows moderators to display important information to attendees during the session.
This banner is ideal for sharing information, highlighting questions coming from the chat, or signaling key moments during the session.

These additions make Backstage more intuitive, more reliable, and better suited for managing complex live productions. Organizers gain new tools to enhance visual quality, anticipate issues, and guide speakers smoothly, ultimately delivering a more professional and seamless experience to their audience.

A new feature has been released that enhances the organizer experience by making it easier to manage participant profiles. As part of our ongoing development of people profiles refactoring, we have introduced two distinct email fields for each participant profile: the account email, used for login and communication, and the profile email, which is displayed to connections on the App.

To streamline the process of creating and editing people profiles, we have added these two email fields to the People Excel import and export functionality. This update allows organizers to manage participant information more efficiently and with greater flexibility.

Additionally, we have removed the "profile with account" column. Now, if you need to transform a user into a user with no account, simply remove the account email.

This new feature will make organizers' tasks smoother, more flexible, and more intuitive. Just go to the Studio > Content > People > Click Export or Create people > Import via Excel file. 

We’re excited to announce that Invisual maps are now available directly in Swapcard.

With this update, organizers can simply go to the Swapcard Studio, select Invisual as their map provider in a map view, and paste the map URL. In just a few clicks, a fully functional Invisual map view is created inside Swapcard, ready to use without additional setup.

For attendees, this means a seamless experience in the Event App. They can open the event’s Invisual map just like any other view, helping them easily navigate the show floor and locate exhibitors.

We’ve also added two-way navigation between Invisual map and Swapcard:

• From an exhibitor’s profile in Swapcard, attendees can jump directly to the exhibitor’s booth on the Invisual map.
• From the Invisual map, clicking on a booth lets attendees open the exhibitor’s Swapcard profile instantly.

The AI-Generated Session Summaries feature helps you transform hours of video content into digestible recaps in seconds. Instead of spending your post-event window manually reviewing transcripts or drafting highlights, you can now provide instant value to attendees who want to grasp the "key takeaways" before committing to the full replay.

Efficiency Meets Creative Control

In the fast-paced world of events, attendees often scan session pages to decide which replay is worth their time. By providing an automated summary, you ensure your content is accessible and actionable immediately after the "Live" light goes out. Best of all, because the AI-generated text is fully editable, you can ensure every recap perfectly aligns with your brand’s tone or highlights a specific sponsor's contribution.

How this elevates your event management:

• Instant ROI for Attendees: Users can quickly scan a session's key takeaways before committing to the full video, significantly boosting on-demand engagement. 
• Hybrid Efficiency: Save hours of manual copywriting. The AI analyzes the transcript as soon as the session ends, giving you a professional draft to work from.
• Perfect Polish: You have the final say. If the AI misses a specific nuance or you want to add a call-to-action (CTA), you can jump in and edit the summary in seconds.

What’s New?

• Transcript-to-Summary: The platform automatically generates a concise summary based on the session's video transcript.
• Full Editorial Suite: Every AI-generated summary is 100% editable. You can tweak, rewrite, or expand the content before (or after) it goes live to attendees.
• In-App Visibility: Summaries are displayed directly on the session page, creating a professional "Netflix-style" browsing experience for your audience. 🍿

Compatible Session Types

This feature is built to handle your most important video content. You can use AI Summaries for:

• RTMP & Backstage: Perfect for keynote speeches and main stage broadcasts.
• Roundtables: Capture the essence of group discussions without the fluff. 🤝
• Video Files: Give your pre-recorded content a professional written overview.

How to get started

Once your session concludes, the AI processes the transcript and populates the summary section in Studio. Simply review the draft, make any desired edits to the text, and hit save to publish it to your attendee app. It’s like having a dedicated content writer for every single session! 🛠️

The Contact Sharing Modal helps you maximize exhibitor ROI by ensuring lead capture and digital networking is a team effort from the very first login. Exhibitor members who have their contact sharing preference disabled will now see a pop-up when accessing the Exhibitor Center, removing the manual work of tracking down "missing" leads. 🤝

Why this is a game-changer:

For privacy reasons, team members added by colleagues have sharing disabled by default. However, this often causes frustration when leads don't appear in the central export, forcing people to spend time asking each teammate to manually update their preferences.

With this update, you can:

• Eliminate Manual Troubleshooting: No more "how-to" guides; the platform guides exhibitors automatically.

• Consolidate Lead Data: Ensures all leads flow into one document for the organization without restrictions.
• Accelerate Opportunities: Teammates get instant access to contacts so follow-ups stay coordinated and move forward faster. 🚀

How it works:

When an exhibitor member first accesses the Exhibitor Center, the platform checks their sharing status. If disabled, a modal appears inviting them to "Work as one." With a single click on "Share contacts," their leads and networking contacts are instantly accessible to the entire team.

To improve the overall meeting experience, a new, smarter way to keep your event’s meetings on track has been added. Participants can now log their meeting attendance directly from the event app, making the whole process faster, smoother, and more reliable. A quick pop-up appears right on the home page, and the feature is also available in each participant’s schedule and on every meeting details page.

With just one tap, participants can share their experience by choosing:

• “I joined, and it was valuable.”
• “I joined, but it wasn’t valuable.”
• “No, it didn’t happen.”

For attendees, this makes it easier to stay engaged and reflect on the quality of their meetings, helping them get more out of the event. Exhibitors benefit as well, since they can rely on more accurate attendance reporting and see which meetings are truly driving value.

In the Studio, organizers get instant access to everything: which meetings took place, which didn’t, who showed up, and how valuable each meeting was perceived to be. With this real-time insight, spotting no-shows becomes effortless, and understanding participant satisfaction becomes much more precise.

This new feature doesn’t just track attendance - it helps create more reliable schedules, stronger business interactions, and happier participants. By reducing no-shows and capturing meaningful feedback, it empowers organizers to elevate meeting quality and deliver a better event experience for everyone involved.

As part of our Hosted Buyer & Smart Meetings feature - where we generate optimized meeting schedules through smart matchmaking and participant preferences - we’re introducing a new enhancement to make the selection process even smoother.

You can now track and manage participants’ interest levels (“Highly Interested,” “Interested,” or “Not Interested”) directly during the selection phase. In the Studio, organizers will see every participant along with their selections, and can add or remove selections as needed. Contact details (email and phone number) are also available for quick follow-ups.

Once meetings are generated, organizers can see which selections led to confirmed meetings, review each meeting, or manually create additional ones if needed. Even after regenerating schedules, selections can still be managed on this page.

Organizers will also be able to view the number of meetings generated and attended for each participant, giving a clear overview of engagement.

This update is designed to make the selection flow easier, more flexible, and fully in the organizers’ control, so you can deliver the best possible networking experience for your event. It brings even more value: it helps organizers increase the quality of business connections, boost exhibitor satisfaction with more targeted meetings, and streamline operations during busy event days. With clearer insights and more control, exhibitions can deliver stronger ROI for exhibitors and a more seamless matchmaking experience for all participants.

We’re pleased to release an improvement to the organizer-sent payment link flow:
Attendees can now apply a promo code directly when paying through a payment link.

Why it matters

• Smoother attendee experience: Users no longer need to restart registration just to use a promo code.
• More flexibility for organizers: Discounts can still be applied even when the organizer initiates the process.

📌 How it works

1. Organizer sends the payment link
2. User opens the link and enters their promo code
3. Price updates automatically if the code is valid
4. User completes payment normally

ExpoFP’s wayfinding feature is now available on the web version of the Swapcard Event App, bringing a consistent and convenient navigation experience across devices. Previously limited to mobile, wayfinding can now guide users from one booth to another directly from the event’s web app.

With this update, attendees using an ExpoFP map integrated into a Swapcard event can select a starting booth and a destination booth to view the suggested path. The directions appear clearly on the web map, helping visitors plan their route, discover exhibitors, and move through the show floor with confidence.

For organizers, extending wayfinding to the web improves the overall event experience by ensuring all participants, whether on mobile or desktop, benefit from simple booth-to-booth navigation. This supports smoother traffic flow and encourages stronger attendees engagement.