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Swapcard Product Updates

Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

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  • CONNECT · Attendee networking
  • CONNECT · Audience engagement
  • NURTURE · Community
  • MONETIZE · Exhibitors & sponsorships
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  • MONETIZE · Ticket sales
  • MANAGE · Event management & promotion
  • MANAGE · Onsite production
  • MANAGE · Session AV production
  • MANAGE · Integrations
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Release notes byAnnounceKit

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3 years ago

New Community Feature ❤️‍🔥

Since our initial launch, your events have all been linked to a community in the Studio.
With this update, your events will now be linked to a community in the event app.

What are the changes in the event app?

1. New event app landing page 

This is the page an attendee will see in the Swapcard app or your branded app. In the case of a branded app, if your events are all linked to a single community, this page will not be displayed. Instead, the attendee will directly land on the community homepage (see point 2).

This page will list all the communities with at least one event linked to your branded app. 


2. Community homepage

This is the community's homepage. The top of the page will display your banner,  a title, and a description as configured in the Studio (see point 3).

As seen below, the page will display all the events linked to the designated community. It will also prominently display events that are currently happening: 

3. Community home settings in the Studio

You can now configure your community's home display in the Studio. 

In the community section of the Studio, you can design and configure the assets that will appear on your community's homepage in the event app (see point 2)


3 years ago

More emojis for reacting to messages 😄😂👍🏼💚

Your attendees have the ability to react to messages with the whole emoji library.

When clicking on the emoji icon, the picker will open and let users select any reaction they wish to add to a message.


We also support all types of emojis on iOS! 


Let those emojis go wild! 🍿🔥🦄🦸‍♂️😻

3 years ago

All Your Events Under One Community 🌈

Introducing: Community by Swapcard! A brand new set of Swapcard features to be released in 2021. 

Which problems does Community solve?

Time-consuming: Currently, organizers spend a lot of time manually creating attendees, exhibitors, and items for each event.

Lack of engagement: Organizers want to keep their community engaged more than just 3 days a year - they want to create an engaging place where people meet all year long.


What Swapcard's new Community platform provides 🚀

Community is a new space where organizers will: 

  • Run all the events under their brand
  • Have the community interact, network, learn and generate leads all year long
  • Serve as a “parent” event that benefits from all existing Swapcard features

Attendees will manage only one profile.

Exhibitors will manage only one booth and will create items & documents only once.


Version 1
All Events will now be linked to a Community



What are the changes in the Studio?

1) New onboarding process

All events are now linked to a Community. For this reason, there will be a 2-step onboarding process once an organizer has created their account.

Step 1: Once an organizer has created their account, they'll be asked to create their community. After providing a Community name and then clicking on the green arrow, the organizer reaches step 2.


Step 2: The organizer now chooses their Community languages.


Once the organizer clicks on the "Create" button:

  • An organization is created with the same community name entered in step 1.


The community includes: 

  • Community name
  • Community home page with the title: "Welcome to your Community"
  • Community home page description: "Description"
  • Languages chosen in step 2.
  • The company name (company created & linked to the organization) is also the name given to the Community in step 1.

Step 3: Once the organizer clicks on the "Create" button in the last step, they're redirected to the event list in their community. It will be empty and display the modal for event creation.



2) New landing page with list of communities

Here is the new page that organizers will reach when opening studio.swapcard.com

This page displays all organizations with which the organizer is affiliated, as well as all the communities linked to the organization.

Clicking on any community displayes the studio with all related events.

From this page, you can also create a new community either linked to an existing organization or linked to a new organization.


3) New community level in the studio

When clicking on any community from the communities list, you will then be directed to the "Community Space", which is divided into several tabs:

"Events" - From here, organizers can reach any event linked to their community

"Community Home" - From here, organizers can set the Community home that participants will see when viewing the community in the event app (Please note: this won't be available for the first release)

"Data" - From here, organizers will be able to view and manage all their community data (Please note: this won't be available for the first release)

"Settings" - From here, organizers can configure their basic community settings: Name + Logo


4) New event list display

From this page, all the events that are linked to the community can be seen. A new event that will be linked to the community can also be created here by clicking on the "New Event" button. Click on any event to reach its settings (the event view won't change).

5) New breadcrumbs

To make navigation easier, organizers will have breadcrumbs in the navigation bar:

This makes it easy to go back to the community view and see which community or event the organizer is currently navigating.


🚨IMPORTANT 🚨

For a number of weeks after this release it will be possible to ask Swapcard to switch an event from one community to another. Due to this migration, all the existing events will be linked to the same community. It will also be possible to create a new community or several communities and link any event to a more relevant one.

❓What does this mean for older events ❓

For each existing organization, we’ll create a community linked to the organization. The name of the community will be the same as the organization (but editable afterwards). All events that were linked to the organization will be linked to the community that has been created.

📣  Check out more information on this page.

3 years ago

New Collapsable Menu in the Studio ✨

Are you tired of seeing the Studio menu fill up a quarter of your screen? This update is for you!

From now on, the Studio menu is collapsable, giving you a full-width workspace! 🤓


3 years ago

New Display Options in Schedule View 📆

We've added many new display options in your event's schedule view! 👀

1. Subnavigation options (and order): 

  • None
  • Day (Ascending)
  • Day (Descending)
  • Type
  • Location
  • Topic

2. Section title options (and order):

  • None
  • Date (Ascending)
  • Date (Descending)
  • Hour (Ascending)
  • Hour (Descending)
  • Type
  • Location

3. Sorting (below each section title):

  • Session Start date (Ascending)
  • Session Start date (Descending)
  • Session Creation date (Ascending)
  • Session Creation date (Descending)
  • Alphabetical by Session title (Ascending)
  • Alphabetical by Session title (Descending)

You can now decide the best way you want to display your agenda according to your event! 🌈

3 years ago

Open Web Preview 🖥

Before this update, when setting the event home and sessions for instance, only the mobile preview was available.

Now, by clicking on the "preview" button above the mobile preview mode, this will open a desktop preview in a new tab and bring you directly to the relevant page in the event app:



3 years ago

Sort and Filter Items in Your Studio ⚗️

To increase efficiency, you can now sort items in the studio by: 

- Creation date

- Last edition date


You can also filter your items by exhibitors to quickly find what you're looking for:

Bonus: We've updated the view to include new options including: Total items, total items corresponding to your filter, search, and amount of selected items. 

3 years ago

Add Someone to a Call 📞

Networking is made even easier!

When having a private video call, attendees can now invite someone else to join without leaving the call. 

Clicking on the menu options button will let the user choose one of their contacts to add to the video call.

In a 1:1 call, once the invite has been accepted, this will close the ongoing call and launch a call with the new group.

In a group call, the invited person will be added to the existing group call. 

3 years ago

'Analytics' Tab in the Exhibitor Center 📊

All exhibitor's analytics are now available in one place.

We've created a dedicated tab called the "Leads board" in the Exhibitor Center and have moved all the analytics from the Home and Company pages there. In the "Leads board" section, exhibitors can now access data about:

  • Virtual booth visits
  • Number of views on the exhibitor page
  • Number of times the exhibitor has been bookmarked
  • Total number of connections made by team members
  • Total number of meetings booked by team members
  • Total number of scores on connections made by team members
  • Average score on connections made by team members
  • Number of views of the exhibitor's advertisement
  • Number of clicks on the exhibitor's advertisement 

More data about lead generation coming soon! 🤑

3 years ago

Enhanced Live Mode 📹

The live view has been upgraded! 🤩

We know you're going to love how we've adapted it to the new session layout!

Tip: Participants now have a progress bar integrated into their live view!