We are excited to announce an update to our Analytics at Community Level to enhance your understanding of how community pages are engaged with by your audience. These enhancements are designed to provide more granular insights into the performance of each community page, helping you better understand and cater to your community's interests.

Key Features of the Update:

1. Activity Tracking on Community Pages: Now, organizers can access detailed analytics related to individual Community pages. This feature allows for a comprehensive view of how each page performs, helping you gauge the popularity and relevance of the content shared within your community.
2. View and Unique User Counts: With the new update, you can see not just the total number of views each page has received but also the count of unique users who have visited the page. This metric is crucial for understanding the breadth of your content's reach and identifying how many distinct visitors are engaging with your pages.
3. Customizable Time Periods: The time picker tool allows you to select specific periods for analysis. Whether you're looking to understand user behavior over a day, a week, or any custom range, this tool makes it possible to tailor the analytics to your needs. 

We believe these new features will significantly aid in the strategic development and management of your Communities.

We're excited to introduce a game-changer for exhibitors: our new API for hassle-free lead exports. This nifty feature lets you automatically send lead info straight to your CRM, making manual data entry a thing of the past.

Here's How to Get Started:

1. The feature must be enabled from Studio : This can be done on one specific exhibitor, or in the settings linked to the exhibitor group.
   
2. Navigate to the Exhibitor Center
3. Select 'Leads' then 'API Key': This is where the magic begins.
4. Generate Your API Key: Follow the simple steps to create your unique key.
5. Start Using Your Key: With this key, you're ready to make API calls and automate your lead management process.
   
   NB: The Exhibitor API becomes accessible once the Lead Reports add-on is activated, and the add-on is not included in any Plan licenses. Please contact your Account Manager to benefit from it.

Swapcard Community Product is growing!

With the release of community views widgets, the ability to embed community pages, including people, exhibitors, items, and sessions pages, into external websites is a game-changer.

These widgets allow Community Managers to increase Community Engagement. By integrating community content directly into their own websites, they can attract new participants and showcase products and services.

How does it work?

In Studio, in your Community space, in Community Builder > Content Display, you have now a new section allowing you to turn any of your Community pages into a code you’ll be able to copy/past on your website:

Swapcard introduces a great feature designed to redefine event management: AI Assistant. The AI-powered assistant will be released in several steps, and the first one gives the ability to seamlessly build session descriptions, providing organizers with invaluable support and freeing up time for strategic planning. Also, the tool addresses multilingual challenges by generating accurate translations of session titles, ensuring a globally inclusive event experience.

How does it work?
Go to Studio > Sessions > Select or create one session.
Write your session title, you will see a flag on the right if your event is multilingual. Just click on it and translate your title in all languages set up for your event!

Then, click to write the session description and click on the button "generate description".You can personalize your generation by adding some parameters and then, your description is well-written, relevant and attractive!

Enjoy the power of AI to make your event management easier!

This exciting update to Swapcard Registrations is a valuable enhancement for event organizers. Tracking payment status directly within the platform significantly streamlines the management process. The inclusion of "Paid" or "Balance Due" status provides clarity and transparency, enabling organizers to efficiently monitor the financial aspects of their events.

The real-time updates based on various actions such as payments, ticket additions, changes, and cancellations contribute to the accuracy of the payment status information. This dynamic nature ensures that the organizers have the most up-to-date and relevant data at all times.

 The filtering feature within the people list, specifically for payment status, adds an extra layer of organization and efficiency. Being able to quickly identify completed payments and those still pending enhances the overall user experience and simplifies the tracking process.

The ability to track a payment status is just the beginning, with more exciting feature add-ons planned. Organizers can look forward to even more capabilities within Swapcard Registration that will further enhance the event management experience.

We are happy to announce that you can download the app directly from the Studio and get to see firsthand how your event comes to life on the screens of your attendees' smartphones!

With this update, you can now download the app by simply clicking on the "Get the event mobile app" button on the overview page in the Studio. No more searching for the app in the app store, the app will be sent directly to your email, ready to download, and for you to access your event.

Not only that, but you can also share the app download link with your colleagues and friends by forwarding the email.

We are thrilled to announce an improvement in our artificial intelligence (AI) Recommendation system! Our AI Recommendation system is designed to help users make the most out of their networking experience and we are continuously improving.

This new functionality brings more options to our users when it comes to engaging with other users in a more meaningful way. With our AI Recommendation system, users can now get recommendations based on the videos they watch, searches they perform, and filters they use, besides the other actions they take.

For example, if a user has watched a certain video, our AI Recommendation system will suggest other users who have also watched the video. This helps to make sure that users are able to connect with people who share the same interests.

We are excited to announce a new improvement that will improve onsite event experience - the ability to add an external URL to any location.

We understand the importance of providing the best experience to your exhibitors and attendees and making it easy for them to find their way during an event. If you're not using MapsPeople or ExpoFP for your event map, you can now with this new feature add an external URL to any location. This means that when attendees click on any exhibitor booth or designated location, they will have the option to open a webview directly from the app and access the map on an external website.

External URLs can also be added via the Content API.

Here's how it works: 

Add a URL to an existing location:

1. As an event organizer, you can log into your Swapcard account in the Studio and go to "Meetings" and then the"Location" section. 

2. Select an existing location or create a new one.

3. Under the "Location details" tab, simply paste the URL in the "Location URL" section. The URL will be automatically saved.

Add a URL to an existing location from an Exhibitor details page: 

1. From the Studio go to "Content" and then the "Exhibitors" section.

2.  Select an existing Exhibitor and go to the Details tab. Under "Location" select a location or create a new one and click on the edit icon.

3. From the side panel under the "Location details" tab, simply paste the URL in the "Location URL" section. The URL will be automatically saved on the location detail page as well.

Once the external URL is added, attendees can click on the location on the event app from an exhibitor's detail page to open the map in a webview on both mobile and web. 

We are thrilled to announce a significant update that underscores our commitment to global accessibility and user engagement: our platform's transactional emails are now available in 21 languages, including support for Arabic with Right-To-Left (RTL) layout. 

This update is part of our ongoing effort to ensure that our services are as inclusive and user-friendly as possible, making our platform more accessible to users worldwide.

Key Features

• Multilingual Support: Our automatic emails (magic link, notifications reminder, requests reminder, meeting reminder, ...) are now supported in 21 languages: English (US), Welsh (GB), French (FR and CA), Spanish (ES), Catalan (ES), Italian (IT), Portuguese (BR and PT), German (DE), Dutch (NL), Polish (PL), Estonian (EE), Russian (RU), Arabic (AE), Indonesian (ID), Vietnamese (VN), Thai (TH), Chinese (CN), Korean (KR), and Japanese (JP).
• Automatic Language Detection: Users will receive these emails in their preferred language, ensuring a more personalized and engaging experience. If a user's preferred language is not among the supported languages, the email will default to English, ensuring clarity and accessibility for all users.
• Right-To-Left (RTL) Layout Support: Specifically catering to our Arabic-speaking users, emails in Arabic feature a Right-To-Left (RTL) layout, enhancing readability and user experience for RTL script users.

Benefits for Our Users

• Enhanced User Engagement: By providing transactional emails in the user's native language, we significantly improve the clarity and relevance of our communications, thereby increasing user engagement and satisfaction.
• Global Reach with Local Touch: This release is a testament to our dedication to addressing the needs of users worldwide. By supporting multiple languages, we're not just expanding our global reach; we're also offering a more personalized, local touch to users in different regions.
• Improved Accessibility: The addition of RTL support for Arabic-speaking users and the wide range of supported languages improve accessibility, making our platform more inclusive and user-friendly for a diverse global audience.

We're excited about the positive impact this release will have on our users' experience and engagement. As always, we welcome your feedback and look forward to bringing even more enhancements to our platform in the future.

Thank you for your continued support!