Join the dark side! 

You can now choose to display Swapcard Studio in Dark or Light appearance by clicking on your profile picture and then on "Appearance".

ℹ️ This preference does not affect the branding of your events.

New feature alert 😃

The News feed is the new way to interact with your community and let your community interact with each other!

The news feed feature allows participants of an event to post messages, pictures, GIF and links to a main feed of a dedicated channel and allows participants to react and comment these posts.

❗️This first version will only be available for Attendees, Exhibitors and Speakers

What the Feed will include :

→ A default channel (main channel) on the left section

→ A list of channel (created by the organizer) on the left section

→ The possibility for users to write a post

→ The feed where all the posts will appear

✍ Creating a post

• A new post can include a text, images, a link. It can include a mix of all the possibilities listed as well.
• Once a user started writing a post, this one can be deleted.

🔎 Where can I find the News Feed?

For the first version, the News feed will be set from the Studio on the Home page by simply clicking "Add content". A new view "Feed" is set and clicking this view will add the content to the home page. 

As this is the first version of the news feed will only include a main channel.

We have completely revised the Branding part in the studio. Here are the new features and changes we have made: 

- You can now apply a dark appearance to your events

- You can define branding at the community level that will then be applied as the default mode for your new events 

We look forward to hearing your feedback in the comments.

We are pleased to announce the release of our new sidebar navigation:

In order to improve your Swapcard studio experience, we have made significant changes to the way you navigate through the interface.

Instead of the usual tabbed navigation on each page of the studio, you will now have subcategories directly in the menu.

The new sidebar includes the following categories:

• Event builder: Here you will find all the elements to customize the various settings of your event including your branding
• Registration: Allows you to manage and integrate your favorite registration and ticketing tool
• Content: Allows you to manage your sessions, exhibitors, items, and much more
• Meeting: Allows you to manage your meetings
• Communication: Email and notification management are grouped together here
• Analytics: Understand how people interact with your event

We are incredibly excited to be launching our new preview feature 🎉

We have removed the current preview and replaced it with a new window that opens when you click on the preview button located in the top bar: 

When you click on this button, a modal allows you to visualize your event in desktop or mobile mode: 

Here’s a new update that we’re excited to share!

• As an organizer, you will be able to reuse an existing Exhibitor from another event within the same Community
• Exhibitors will have to fill out their booth info only once per Community and no more than once per event

That means from now on, Exhibitors will only have to manage one booth per Community. Almost all the Exhibitor’s information will be consistent for all events within the same Community.

What will be shared between events and what will be unique per event?

What unique Exhibitor information is shared to all the events within the same Community?

• Name
• Description
• Logo
• Header image
• Video header
• Background image
• Address
• Website
• Email
• Phone numbers
• Social networks
• Any custom field
• Permission to add members
• Lead retrieval abilities (if the parameter is set on the exhibitor itself, this will be taken into account in the whole Community. If the parameter is not set, we’ll take into account the parameter of the event group the exhibitor is a member of)
• Documents and links (as of this release, all the documents and links will be shared with the Community. This means that for all events within the same community, you’ll find all the documents and links that have been created for any event there)
• Exhibitor links
• All the editing information abilities

What Exhibitor information stays within a single event?

• Booth (location)
• Advertising
• Members (The list of members will be unique to all the events of the Community only when we’ve introduced a unique People profile per Community - COMING SOON)
• Items (The list of items will be unique to all the events of the Community only when we move the Items to the Community level - COMING SOON)

How can you reuse an existing Exhibitor?

It is now possible to carry over an Exhibitor that has been already created in another event to a new event.

The process for this is simple. Let’s say for Event B you’d like to bring over select exhibitors that you created in Event A.

1. Go to Event A in the Studio and download the Exhibitors as an Excel file
2. Clean your Excel list so that only the Exhibitors you want to reuse remain (delete the non-relevant lines)
3. Go to Event B in the Studio, click on Add Exhibitors, and then choose the new option “Import content already existing in the Community”

4.    Upload the updated Excel file

5.  There you have it! All the Exhibitors that already exist won’t be duplicated but instead carried over to the new event.

Please note that in Studio, when trying to modify an Exhibitor that exists for several events, we’ll warn the organizer that modifying a piece of information could have an impact on several events:

What will change in the Exhibitor Center?

The only change in the Exhibitor Center will be to an Exhibitor that exists within numerous events from the same Community. There will now be one dedicated booth for each event where the Exhibitor is present as if there are two separate events.

This means for each booth, you’ll be able to independently manage the items, the meetings, the contacts, the analytics related to the activity of the exhibitor for an event, and so on.

What will change in the Event App?

In the Event App, the only change will be as follows:

Let’s look at an example: if an Exhibitor is enabled on Event A and Event B of the same Community, that Exhibitor can be found at both Event A and Event B but with a different look because the custom fields enabled for Event A and Event B can be different. Essentially it’s the same exhibitor, but with a different look depending on the customization.

Important:

We will not be merging existing exhibitors with this release.

For example, let’s say that Company 1 exists in Event A and also in Event B, and that Event A and B are in the same Community. As of this release, there will be two Company 1’s and they will not be merged.

The Exhibitor or the Organizer will have to decide which one should be deleted and which one should be kept and enabled for the other event.

Meeting room update!

The latest meeting room update for the Event app now allows multiple participants to view and participate in a meeting.

Users will be redirected to the meeting room from activities, requests, My event, and also from the profile of a user or company they have a meeting planned with.

• Any participant of the meeting will have access to it. This includes all team members of a participating exhibitor, as well as all members of the organization of the event

From the meeting room, participants will be able to:

• Accept or decline a meeting request
• Change their status from accepted to declined and vice versa
• See all the information about the meeting, including when and where it happens
• See the list of participants and their status
• Chat in the meeting discussion
• Attend the meeting virtually via video call
• Provide feedback for the meeting

Additionally, the requester of the meeting will also have the ability to cancel the meeting.

Exhibitors have the option to download leads directly from the Exhibitor Centre.

Just go to Exhibitor Centre -> Leads board -> Export leads

Types of leads available from the Exhibitor Centre:

• Connected with exhibitor members
• Had a meeting with the exhibitor or its members
• Had a chat with the exhibitor
• Visited or bookmarked the exhibitor booth
• Visited or bookmarked the exhibitor's items
• Downloaded documents
• Viewed and clicked on the advertisement on the exhibitor page
• Registered or physically attended the sponsored sessions
• Watched the sponsored sessions online

Please note: in the Exhibitor Centre the Team's contacts are merged with the Leads board. All contacts are available from the Leads board.

Organizers can manage access to these reports in the Studio by allowing rights at the exhibitor and group level.

By default, the first three reports are available for all exhibitors.

Export

Organizers can export specific item types or all item types from the Organizer Studio:

• Go to the Studio -> Your event -> Data -> Items
• Click on the "Export" button

Click on:

•  "All items" to download all existing items 
• "Select types of items" and choose the item types you would like to download

• "Download" and the Excel file will be downloaded

Import via Excel file

In addition to the manual creation of items, we have released an option to upload them in bulk from an Excel file. Please note, this feature is in a beta phase.

To import new items or update the existing ones:

• Go to the Studio -> Your event -> Data -> Items
• Click on "Add items"

• Select "Import via Excel file"

To import items: 

• Upload the template
• Update and/or edit items and upload the file to the system. 

Please follow the instructions in the template.

• Once the changes are applied, you will get a message that the file has been successfully uploaded.
• If there were some errors during import, it will allow you to download a .csv file with the result for each item: added, edited, ignored or error.

You're now just one click away from your new marketplace! 💫

You can now see how many of your attendees are online on the platform in real-time! 

Go to the Studio → Analytics → Dashboard