Request Payment from Swapcard Registrations at any time
Organizers have the ability to send a payment request directly from Studio to collect on unpaid balances.
Previously, paid tickets could not be selected in Studio, but with this release people can now be registered in Swapcard without payment. Of course, the goal here is to efficiently receive payment – while viewing a registration organizers can easily identify whether a balance remains unpaid. When the status indicates 'Balance Due,' organizers can swiftly send a link to the registrant allowing them to settle their outstanding amount.
This seamless process can be initiated directly from Studio by following these steps:
- A 'Send payment request' button will appear next to the outstanding balance in the transactions section, exclusively when the payment status reads 'Balance Due
- Upon clicking this button, an email containing a payment link will be promptly dispatched to the user
- Once the email is received in one-click the user will be taken to a page to input their credit card details and pay their remaining balance
- Once the payment is successfully processed, the payment status in Studio will transition from 'Balance due' to 'Paid'