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Swapcard Product Updates

Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

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MONETIZE · Ticket sales MANAGE · Integrations
2 weeks ago

Google Analytics Integration for Registration

Our Google Analytics integration has just gotten even better – it has now been extended to cover the registration process. The best part? No additional actions are required on your end!

Effortless Tracking with Branded Applications

If your event utilizes a branded application and you've already enabled Google Analytics (GA) for your event, you're in for a treat. With our enhanced integration, the GA tracking code will be automatically loaded for the registration page, making tracking a breeze.

Seamless Pageview Registration

Now, every time a participant loads the registration page, a corresponding pageview will be effortlessly registered with GA. This means you'll gain valuable insights into registration trends and user behavior without any extra effort.

How It Works:

  1. Use a branded application for your event.
  2. Enable Google Analytics for your event.
  3. Watch as the GA tracking code is automatically loaded on the registration page.
  4. Enjoy seamless pageview registration with Google Analytics.

We're committed to enhancing your event management experience, and this improved Google Analytics integration for registration is just one of the many ways we're striving to make your job easier.

MONETIZE · Ticket sales MANAGE · Onsite production
a month ago

Add labels to Event Tickets

While small, this new feature is an impactful improvement to our event app - the ability to add a label to your event ticket.

We know that attending events can be overwhelming, especially when you’re onsite. That’s why, with this updated feature, you can now add a custom label to your QR code. This way, participants can easily identify the purpose of the code, especially when they have several of them, making it that much easier to navigate the conference floor. 

To get started, we are leveraging the existing registration Tickets. Once you have your tickets created you can simply add a ticket to the badge code. The ticket name will be displayed below the associated code in the event app.

We hope this new feature makes it even simpler to attend events.

MONETIZE · Ticket sales
2 months ago

Introducing Payments: a simple way to sell paid event tickets 💸

We're excited to announce our first release of Payments on Swapcard Registration! 

You can now easily collect ticket fees directly from Swapcard Registration, streamlining event management from the start. Of course, you choose the currency and optional tax rate that best fits your payment needs.


How much does it cost for event organizers?

As our official payment partner, Stripe will charge a fee for every ticket sold through this method. Our percentage fee is also included, and it varies based on your Swapcard plan:

  • Free Plan: 12%
  • Starter Plan: 6%
  • Pro Plan: 3%
  • Enterprise Plan: 2%

We recommend checking this handy breakdown with taxes, Stripe fees, and Swapcard fees available when the ticket price is being set. That way, you can preview precisely how much these mean for your event. 


Feature Overview

  1. Connect your Stripe account to your organization.
  2. Currency & taxes: Set the event currency (USD, EUR, GBP, CAD, AED, SGD, or JPY) and a single tax rate (e.g., VAT).
  3. Ticket Pricing: Each ticket can have a unique price point.
  4. Manage invoices and refunds directly in your Stripe Dashboard.

🔜 What's Next

  • Additional "blocks" for emails to show charges & payments
  • See payments and manage them directly in Swapcard
MONETIZE · Ticket sales
4 months ago

Get your Registration Form on your Website thanks to the new Widget

Registration just got a lot easier! 

With the new embeddable registration widget users never have to leave your website. Not only is the full functionality of the registration form available, but it also offers some extra perks.

In addition to embedding the registration form, a ticket-specific form can be embedded without exposing the other ticket types. This will allow registrants to skip the ticket selection and begin registering without the worry of them going back and choosing an unintended ticket type. The use of our registration widget be helpful in situations where you might have a VIP registration form or even an employee form.

Note that only the website domains that are already associated with your organization will be allowed to embed the site. That means if the organizer’s email is pat@acme.com then any website that is in the form of *.acme.com can embed the registration form. In this example, that could look like events.acme.com, conference23.acme.com, or even www.acme.com.

To get the code snippet simple go to the Event Builder and choose Registration Mode. When Swapcard’s Registration is enabled you’ll be able to copy the code from there.

MONETIZE · Ticket sales
5 months ago

Add Custom Text in Form Builder

We’re expanding our registration form to allow you to add custom text to the form. With this new feature, forms can be more user-friendly and informative by allowing you to add text on any page of the form where you can currently add form elements. This means that you can begin the form with an introduction, add more detail about a custom field, or simply communicate a message to your registrants!

The text will allow basic formatting including bold, underline, ordered list, and unordered list. Of course, you will also be able to add links and make it multilingual.

Lastly, because you may have fields that are filtered on ticket types you can also filter your custom text by ticket types.

This means that you can have a question, for example, to collect your dietary preferences when you purchase a 3-day ticket and then add some helper text in that situation. Then people registering for the virtual event will not see the dietary preferences or the helper text associated with it.

We hope you enjoy this valuable addition and keep an eye out for more improvements coming to Swapcard registration forms.

MONETIZE · Ticket sales
9 months ago

Custom Form Fields by Registration Ticket

Swapcard Registration just got a little bit more flexible! We’ve updated our form builder to allow you to show or hide fields based on the ticket selected. Note, that these filters only apply during the registration process. You’ll still want to use Group permissions to control fields within the app.

With this new feature, you’ll be able to customize your form to collect only the data you need. You can choose to show the field to All Tickets and the field will always appear.

Or, if you need to limit this field to one or more tickets you can choose specific tickets and select only the ones that are applicable.

As a bit of a Pro Tip, choosing “All tickets” will make sure that the field is available for the tickets that exist and new ones that may be added later. If you choose “Specific tickets” and select all the current tickets individually, any new ticket types that are added later won’t see this field.

MONETIZE · Ticket sales
10 months ago

Allow Attendees to Access Multiple Tickets

Your attendees can now access all of their QR codes in the Swapcard app!  

Previously, codes were limited to just the most recent QR code (badge code). With this latest feature, you have control over how the attendee sees their codes. You can still choose to add a button for the most recent QR code, but you can now show all of the attendee's QR codes. Additionally, you can choose how to sort the codes.

event ticket form

Once you’ve added the button to your event, attendees will be able to scroll through all of their tickets – should they have more than one ticket. We know that tickets are primarily used from a mobile device while onsite, so we’ve ensured that this feature has also been released on the iOS app, Android app, and web app simultaneously! You’ll also notice that the contents of the code are displayed when you’re showing “All tickets.” This is to help differentiate which ticket may be needed.

mobile view of tickets

MONETIZE · Ticket sales
a year ago

Introducing Swapcard Registration

We’re excited to announce our all-in-one platform just got better. Swapcard now has registration built into the platform. This is just the first release of many amazing registration features to come.

And there is no extra cost for using this feature, it's included in your licence! 🤩

Form Builder

The power to build your registration form is in your hands. With our amazing form builder, you’ll be able to customize the registration process with the fields of your choice, set what is required, and add as many pages as needed. New features will be added to the form builder in the coming weeks – check back for the upcoming conditional logic!


Tickets

The introduction of tickets is the foundation of registration. You’ll be able to make multiple tickets if you choose. Each ticket can have a limited or unlimited quantity. The real magic happens when you start to assign a Swapcard group to each ticket type. With this option, you can control the permissions within the Swapcard event from the moment they register.

Managing Registrations

Registrations can be managed cohesively with the current attendees. You’ll be able to add registrations, modify tickets, or even cancel registrations.

Coming Soon

In addition to conditional logic being added to the forms, we’ll also be releasing custom registration terms in the very near future. Here at Swapcard, we have big plans for registration: embeddable forms, payments, community registration, and onsite solutions!