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Swapcard Product Updates

Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

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Release notes byAnnounceKit

Create yours, for free!

4 years ago

New Metrics Are Available in the Developer API 📊

The Developer API has been extended to include: 

  • Feedback on meetings (how they were rated)
  • Average session ratings
  • Managing the "Use for recommendation" (Interest or Knowledge) property on  custom fields for people


DATA IS LIFE 😇

4 years ago

Roundtables Are Here! 👋

The most exciting new release in the past few months is finally here and you're going to want to try it out! Engaging your attendees has never been so easy. They can meet up in group video roundtables with other attendees, speakers and exhibitors to share ideas and network.

You create a roundtable the say way you do a normal session. Go to Studio > Sessions > Session details, then select the format Roundtable.

Create now, make visible later ⏰
Check out the availability dates to define when your room will become visible. If you don't select a specific date, the roundtable room will automatically be visible at the start date of the session.

Customization 🎨
Customize background images for each Roundtable!
This is a good way for highlighting a Sponsor.

Moderation ⚖️
Select Speakers for the roundtable session and give them Moderating rights when joining the call. Moderators can mute & unmute people, remove them from stage (turn off mic and camera) or even exclude them from the Roundtable in extreme cases. Organization members will also have those rights when joining the room. Session speakers & Organizing team members will be able to join even outside of the availability dates, and even if the roundtable is full.

Participant Limit ⛔️
In the session's settings under the tab Preferences, you can limit the number of registrations as well as the groups who are able to see and/or join the Roundtable. The limit should be less or equal to 100.


Participant Side 🤳
In the event app, Roundtables will appear as any other session. 

Attendees will be able to register ahead of time and as soon as the Roundtable starts they will see a "Join" button to enter the room.

The limit of people in the room is linked to the number of registrations (100 max). If a user has registered, they will be able to join the room when it starts. If the seats are all taken, nobody new can register and join.

Only 8 persons can have their camera On at the same time.



We hope you enjoy it as much as we do! 🥳

4 years ago

People custom fields in the Analytics reports 📊

People custom fields have been added to all the reports:

  • General metrics
  • Session registrations and feedback
  • Video streaming on sessions views
  • Exhibitors' pages, ads, docs, and items views and bookmarks
  • Event home's Ads views and clicks
  • Event home's sponsors clicks
  • Export meetings Exhibitor Center 
4 years ago

Session format

On any session from studio, you can now define the format:

  • In-person: Create a simple session without any stream. Adapted to in-person events.
  • Live stream: Link a supported Live Streaming provider to play the Webinar in real-time.
  • Pre-recorded: Link your pre-recorded video and it will be played at the scheduled time.
  • Roundtable: Participants will be able to join a video meeting room at the defined availability date. Learn more

NB: Please note that session banner is now 16:9 ratio (instead of 2:1). 

4 years ago

Meeting Manager Updated! 🤝

You asked, we did it! We updated the flow to enable meetings for your Attendees and Exhibitors 🎉

The process is now split into 3 steps:

  1. Create time slots 
  2. Create locations
  3. Create rules then attach existing locations and slots to said rules

SLOTS

- This refers to the time slots when your participants will be able to book meetings

- To create slots, you'll need to select a time period for each date date and decide on the length of all meetings

- From the creation page, you'll be able to add multiple batches, which will help you create slots for multiple days with no fuss.

LOCATIONS

- The Locations are the places where your participants will meet.

- If a Location is used for a virtual meeting attendees will be redirected to a Video call, or a physical place at your event. For example: Main room, Hall 1.

- The Capacity setting will only allow a specific number of meetings to occur at the same time at chosen Location. For example: 5 people per video call, or 30 people in Hall 1, or 4 people at Table 4, etc.

RULES

Rule creation and settings are the main changes of this update. This is where you'll actually decide on who will be able to book meetings with whom, as well as when and where those meetings will take place.

Rule creation consists of 3 steps:

- Select which Groups of people will be able to send a meeting request and to which other Groups

- Select the Locations where those meetings are to take place

- Select the time Slots when those meetings are to happen, meaning for each Location selected you can decide on the slots available

In the example above, the Rule will let VIP Attendees book meetings with all other Groups, in the Good Location, on Friday Afternoon and Saturday only.

4 years ago

Group Visibility Settings 👀

Visibility parameters for your groups have a new look!

Studio>Event Settings>Groups

We've redesigned this view to improve your experience and give you even more ways of managing Who and What your attendees can see during the event.

You'll be able to define what each group is allowed to see, a setting split between all entities:

People

- You can decide if the group selected will be able to see other People in the event

- You can restrict this visibility to certain Groups, meaning they will see only People from the selected Groups

Exhibitors

- You can decide if the group selected will be able to see other Exhibitors in the event

- When toggled ON, you can add conditions to restrict this visibility depending on Custom fields. You can select as many conditions as custom fields as you'd like to.

For example, you can select the field "Type" and values A, B & C meaning only Exhibitors who have one of those values on their profile will be visible.

Sessions

- You can toggle if the group selected will be able to see Session in the event

- When toggled ON, you can add a condition to restrict this visibility depending on Custom fields, like for Exhibitors.

Items

- You can toggle if the group selected will be able to see Items in the event

- When toggled ON, you can add a condition to restrict this visibility depending on type of items, you will be able to select which one will be visible


Of course, all those settings will be available as well for the Guests group, letting you now manage all the content non-registered people can see


4 years ago

Exhibitors can now order their items!

For each Item category, exhibitors can now decide the order in which they will appear on their page.

When hovering each Item they created, they can see two new options added next to the Edit button:

Drag icon which will let drag the item and move it in the position they'd like in the list

Move to top button which will... move to top the Item, meaning this Item will be the first in the list and appear on top for everyone looking at this Exhibitor's page in the app


⭐️ A really good way for exhibitors to highlight some of their products! ⭐️

4 years ago

New Exhibitors Contacts Export

Your Exhibiting Companies now have a fully updated export from their Exhibitor Center

 Directly from Contacts>Export All they will have an improved Excel sheet with all their Event's leads

The table is split into 3 distincts tabs, listing all the attendees they've met or contacted throughout the event

1. Contacts 

All the attendees who are Contacts of the Exhibitor's members.

2. Meeting confirmed

Everyone who booked a meeting with the Exhibitor or its members.

3. Chat

The list of people who contacted the Exhibitor through the chat.


4 years ago

New Studio Interface Languages 🇪🇸🇮🇹🇩🇪🇨🇳

Swapcard Studio now speaks Spanish, Italian, German, and Mandarin, so you can manage your event in your preferred language.

Vamos! Andiamo! Los geht's! 我们走吧!


How to access the settings: Studio → Menu → Interface language

4 years ago

Email UNsubscription 🙌

Your attendees now have the option to unsubscribe from all emails sent from the platform. That's convenient! 🤓

In the profile settings, there are 3 new toggles with notifications they can control:

- Information from the event organizer

- Reminders with pending requests

- Reminders with new activities


The setting can be found in My profile > Settings > Email notifications.

In all emails footer, there is a link that redirects to this email notifications preferences.