Here's how to add an iframe player as a video header on the Event Home page:

1. Head to Studio -> Event Home -> Add a video header

2. Choose 'Other (iframe)' as a streaming platform and add the SRC link to the video player

Note: Swapcard synchronizes with more than 60 most popular video providers, but if you get an error that your video player isn't supported, please contact us and our tech team will sort it out!

Now your attendees won't have to leave the platform to check the floor map or to participate in your engagement activities!

All third-party links can be opened inside Swapcard's platform, and what's more, the 'Website' field is now multilingual which means you can set up different links for your event languages!

There are few simple steps to add external links:

1. Go to the Studio -> Event Home -> Event content

2. Press 'Add content' and choose 'Webview'

3. Enter all the required information and choose Open in an embedded iframe. The website field is multilingual.

Note: please make sure that the partner service allows embedding their website - it's easy to check with our Preview option!

4. You're all set up! Now you'll have a new button on the top menu which opens your external website inside the Swapcard app

No need to remove a video streaming link for past sessions if you're using a single stream for the event. Just add the availability end date to the session on the Studio. 

Note: by default the streaming end date is the same as the session end date. It's also available when importing sessions from the Excel file.

Organizing and running events on Swapcard has never been easier. ✨ We're thrilled to introduce a new feature called "Organization". That means your events are now owned by your organization.

You can invite teammates to your organization and give them access to manage and create events under your organization's account.

How to invite a colleague to your organization 💁

1. Access your organization from the top right-hand corner menu in the studio.

2. Click on "Invite a member", add your colleagues' email addresses, select their roles and send the invitation!

3. All they need to do is accept the invitation and they're all set.

How to add a new organization 🏛

Each time you create a new event, it needs to be assigned to an organization. You can choose an existing organization, but to create a new one, follow these simple steps:

1. Go to 'Create a new event' from the top right-hand corner menu in the studio
2. Select the option to create a new organization
3. Enter the name of your new organization. Then head over to the organization page, tab 'Details', to add all the additional information.

Note: In order to create an event under an existing organization, you must be an admin of said organization.

This a great feature that improves teamwork! 👨‍👩‍👧‍👦 💚

Grid mode: the brand-new way to display exhibitor items and a surefire way to get more leads looking at what they have to offer! 💥

Visitors to exhibitor pages will no longer only see 3 featured items, but a whole grid of up to 10 items that the exhibitor puts on display.

If there are more than 10 items, the 'See all' button opens a new page with all the items. 

Profiles have been redesigned, and the main update is that custom fields are now displayed on profiles. That's right; each attendee can customize their profile highlight the information they want to share!

From the Studio, the organizer can control the visibility of each custom field, as well as whether or not participants can edit it. This update gives more freedom to participants, while maintaining control for the organizers 🙌

🆕 Note for ongoing events and clients: We have removed the second job title and skills fields.

Get instant notifications whenever an incident or maintenance occurs on the platform. The notification will redirect you to our status page where you'll have all the information you need. We're all about transparency and keeping you informed, whatever is happening behind the scenes at Swapcard.

Link up your exhibitors for better collaboration and relationship building!

It's now possible to link two exhibitors together with the Parent-Child link of your choice on the studio:

Also really useful to link brands or subsidiaries on an exhibitor page, or to link co-exhibitors together.

Let's all be friends! 🤗

You're not daydreaming - the exhibitor list has been spruced up and is now available in grid mode!

You'll be able to select List or Grid directly from your event home setting.

Now that's what we call spicing things up! 🌶

You can now manage all your exhibitors' rights as well as see which rights are specific to each exhibitor, or which are applied at a group level.

A cool addition to this new feature is that you can manage the limit on items for each exhibitor or group! It helps you save time and gain control 🙌