Good news! Our application already manages the offline mode, but we know that during in-person events a bad connection can happen due to limited network coverage or poor wifi.

We’re happy to announce that our lead retrieval now autonomously saves and synchronizes the scans done when the connection is bad, meaning you won't ever have to worry about losing a lead!

Note : This feature is only available on iOS and will soon be released on Android

Your feedback let us know that pending scans were not very visible on the app.

We’re happy to say that now, a new banner will be displayed in app when you have unsynchronized contacts:

NB: this is only available on the iOS app for now.

Organizers can now better tailor access to leads data based on a custom field, term consent or connection initiator. This feature can be used to remove leads from the report and to further monetize access to leads. Multiple conditions can now be selected at once!

How can organizers exclude details from EC Leads report?

1. Access the Swapcard Studio
2. Navigate to “Content” → “Exhibitors” → “Exhibitor Settings” → “Report Condition”
3. Navigate to “Add Condition” and select a custom field, term and/or connection initiator and its values in order to exclude the data from the report
   

This feature allows organizers to select the data that will be shared in the Exhibitor Center report.

We enhanced available data in the Swapcard Exhibitor Center leads report, by adding information about whether an attendee or an exhibitor member initiated a connection. The initiator of the connection will be displayed for the “Badge scan” and “Request” connection types.

The new values in the report will appear in the following way:

• Badge scan by exhibitor
• Badge Scan by attendee
• Request sent by exhibitor
• Request sent by attendee

This improvement will help exhibitors to analyse and understand their leads better.

Organizers can now tailor access to leads data based on a custom field or a term consent. This new feature can be used to remove leads who did not provide consent to be contacted in the future. It can also be used to further monetize access to leads.

How can organizers exclude details from EC Leads report?

1. Access the Swapcard Studio
2. Navigate to “Content” → “Exhibitors” → “Exhibitor Settings” → “Report Condition”

3. Navigate to “Add Condition” and select a custom field or a term and its values in order to exclude data from the report

   *The selected condition will be applied to all of the events within the community

This new feature allows organizers to select the data that will be shared in the Exhibitor Center report.

Swapcard released a booth QR code scanning feature to help exhibitors generate leads and attendees find the products or services they are looking for.

Exhibitors can just place QR codes to their on-site booth where on-site visitors will scan it using a native phone camera, any QR code scanner or Swapcard or Branded app scan feature. After scanning, they will be redirected to the exhibitor virtual booth: directly in the Swapcard’s or Branded mobile app if they have the app installed, otherwise in the web mobile browser. On this page, visitors can check the company details, start a chat or ask for a meeting, plus, the company will be automatically added to their ‘favorites’, so they won’t loose it after.

Exhibitors and organisers have access to information about people scanned QR codes on-site in the reports, directly in the Studio or Exhibitor Centre:

• 'Exhibitors' pages, ads, docs, and items views and bookmarks' report (tab ‘Booth’, column ‘Scanned at’)
• ‘General metrics’ report (tab ‘Details per exhibitor’, columns ‘Total scans (incl. guests)’ and ‘Scanned by attendees’)
• the Leads report in the Exhibitor Centre (tab ‘Booth’, column ‘Scanned at’)

Exhibitors have the option to download leads directly from the Exhibitor Centre.

Just go to Exhibitor Centre -> Leads board -> Export leads

Types of leads available from the Exhibitor Centre:

• Connected with exhibitor members
• Had a meeting with the exhibitor or its members
• Had a chat with the exhibitor
• Visited or bookmarked the exhibitor booth
• Visited or bookmarked the exhibitor's items
• Downloaded documents
• Viewed and clicked on the advertisement on the exhibitor page
• Registered or physically attended the sponsored sessions
• Watched the sponsored sessions online

Please note: in the Exhibitor Centre the Team's contacts are merged with the Leads board. All contacts are available from the Leads board.

Organizers can manage access to these reports in the Studio by allowing rights at the exhibitor and group level.

By default, the first three reports are available for all exhibitors.