There's been significant improvement in the email notification manager: Users will be able to manage their email preferences per community and not per event anymore. 🔥

The email preferences per event will be replaced by the email preferences per community.

How does this work?

The email settings are located in the same place:

From the event page, click on the profile icon to access the drop-down menu, and then choose “Settings” to be redirected to the event settings page.

Under “Email notifications”, a community member can manage their email preferences.

⚠️ When an option is checked, the community member will set this new preference for the community and all the events linked to that community.

Dynamic values in an email text editor are a powerful tool that can help you personalize your emails and make them more effective. 

These values are now displayed as tags, which can be inserted into your email text to automatically insert information such as the recipient's name or the date of the email and more.

Sometimes meeting requests awaiting a response will need to be removed to free up the time slot. To help organizers easily manage this situation, we are releasing a new functionality in the Organizer Studio that will give them the option to cancel pending or confirmed meetings in bulk.

The organizers can choose whether they want to notify the participants that their meetings have been canceled. If yes, the participants will receive a notification in the app.

How does it work?

The organizers need to go to the Studio → Meetings. Here, they can select one, several, or all pending or confirmed meetings and click on “Cancel meeting(s)”.

Then, a pop-up message will allow the organizers to choose whether they want to notify participants or not.

Once the cancelation has been confirmed:

• All participants are notified if the checkbox is selected
• “Pending” and/or “Confirmed” meetings status will change to “Canceled”
• Participants’ schedules are now free to book another meeting in that time slot

An improvement has been made to the Analytics Dashboard in the Studio, where organizers can now view any groups that have been deleted in the “Filter by group” dropdown list.

In the default view, all “Current groups” will be pre-selected. Organizers will have the option to unselect any of the current groups if needed, or to also select some or all of the “Deleted groups”. The names of the deleted groups will be displayed, along with the number of users that belonged to the group. Deleted groups which did not contain any users will not be displayed in the dropdown list.

Please Note: When no group is selected from the list, the active user number takes into consideration active users from “All groups”. This includes those that currently exist and the groups that have been deleted previously. The ability to view deleted groups in the dropdown will provide an accurate representation of the Active Users to the organizers.

A newsfeed is a place where you can engage with your audience all year round, which is why we’re excited to announce that you’ll soon be able to link any of your event’s newsfeeds to your community newsfeed!

How can I link an existing newsfeed channel to my community newsfeed?

From the studio, in the community section, organizers can access the “Data” tab when they create a newsfeed view.

Then, using the search bar, you can find existing feed channels that have been created from your events. Select the one you want to link to make it appear on your community newsfeed.

The name of the event appears under each feed channel.

To remove a channel from the selection, simply hover over the channel and click on “x.” The channel will be removed from the selection and will still be available on the linked event.

ℹ️ Any member of your community will be able to view, post, comment, and react to any newsfeed you’ve made accessible in the community view, regardless of their event settings.

In our goal to make the studio ever more efficient and easy to use, we have updated the UI of the event list.

This list now displays the events under 3 columns:

• Name of the event
• Date of the event
• Publication status

A new filter that allows you to display only the events you want to see according to your preferences is now also available  :

This latest community update will help you easily navigate around your Community by recommending similar exhibitors, sessions, or items to the topics you like.

How does this work?

Similar to events, the information a user provides trains the AI to find connections between all topics you like in the Community.

Of course, similar recommendations will respect the restricted groups and restricted content set up by the organizer and will exclude them accordingly. There is also the option to switch on/off similar recommendations at both the Event level and the Community level.

Which recommendations does this include?

They include:

• Similar session recommendations
• Similar item recommendations
• Similar exhibitor recommendations

At Swapcard, we want to give organizers more control over recommendations. That’s why we’ve given organizers the ability to enable or disable the following session recommendations:

• Personalized recommendations (carousel)
• Similar recommendations (”you may also like”)

The ability to disable similar session recommendations can be helpful, for example, in case the organizer is planning lunch/coffee breaks and doesn’t want similar sessions to be displayed for them.

As for the other similar recommendations, organizers can change the settings in the Studio → Content → Sessions → Sessions settings → Similar recommendations. Here, they’ll be able to see the toggle to enable/disable similar recommendations.

By default, the toggle will be switched on.

A Swapcard community is a powerful way to engage with your audience year-round. The newsfeed is a great way to make your audience interact and it is now available for the community.

How does it work?

From the studio, in the community section, organizers must first create the feed view for the content display.

Organizers can then choose the label and the color for the newsfeed view

The community newsfeed view

Once the newsfeed view is created, attendees will see a new tab for the newsfeed on the community home page. There they can easily share posts and interesting articles that will kickstart conversations with any member of the community.

Good news! Our application already manages the offline mode, but we know that during in-person events a bad connection can happen due to limited network coverage or poor wifi.

We’re happy to announce that our lead retrieval now autonomously saves and synchronizes the scans done when the connection is bad, meaning you won't ever have to worry about losing a lead!

Note : This feature is only available on iOS and will soon be released on Android