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Swapcard Product Updates

Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

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Release notes byAnnounceKit

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4 years ago

New Schedule Views 📆

The Schedule view has evolved and now offers several page layouts to provide clarity for your attendees.

That's not all! 🔥

You can also:

1. Choose the values used to separate sessions in the sub-navigation bar. Previously, you could only separate sessions by date. You can now use type, location, or topic as a divider. You also have the option of disabling the sub-navigation bar.

2. Separate sessions with a section title. They'll be divided by hour, type, location, or topic. 

3. Sort your sessions below each section title. Sessions can be sorted by start date or creation date. 


In case you were curious, here is the studio view:

Event home > Event content > Agenda/Schedule > Data > Display preferences.


Enjoy your new view! 💯

4 years ago

Roundtable Recording 🔴

The roundtable feature keeps on improving and can now be recorded live.

During any roundtable (video or audio), Moderators have the ability to start a recording. 

When a recording is ongoing, all participants will see a timer that indicates the call is being recorded, as well as the duration of the recording. 

Any Moderator can start or stop recording the roundtable. If they don't end it, the recording will stop automatically when everyone has left the call.


As soon as a recording has been done, you Organiser will be able to watch and download them from the Studio.
You can as well use the recording URL and attach it to an other session iframe to make it available as a Replay.


4 years ago

Group Chats 👨‍👩‍👧‍👦💬

Event app > Messages

Our Chat feature just got more exciting! Please welcome Group Chats 💥

The Group Chat feature gives Users the ability to engage in a discussion with up to 10 people, as well as allow them to send messages, files, reactions, and even have Group video calls!

Group Chat Creation

In the Messages tab, every User can now create a Discussion by either clicking on the dedicated button, or from a 1:1 chat.

In each case, this will open a "Create Discussion" page where users will be able to select which of their contacts they want to add to the Group Chat.

When clicking the button "Create a Group With," this will pre-select that person as the first member of a new Group Chat.


By default, the person creating the Group Chat is the Admin. 

This will give them the rights to: 

  • Add and remove members
  • Rename the conversation
  • Assign or demote other Admins
  • End the conversation

At any point, if a User wants to leave the discussion, they can do so by clicking the button Leave Conversation. When leaving a conversation, the User will no longer see the conversation in their Discussions list. Please note: if the User is the only Admin, they will have to assign another Admin before leaving.




4 years ago

Audio-only Roundtables 🗣

Studio > Sessions > Session detail with Roundtable Format

Interactions between attendees are enhanced even more thanks to the voice chatting feature. You can now create and join a "room" where your attendees can chat with one another in a large conference call using audio only! 

When setting up a Roundtable for your event, you'll need to toggle ON the Audio Only option in order to enable this feature.

Participants will then be able to speak to one another without turning on their camera and will see a dedicated layout. 

Speakers of the session and/or your Organisation members will still have moderation privileges, which includes being able to Mute someone or Kick unruly users out of any room.

4 years ago

Popup Notifications 🔔

When attending any Swapcard event, each user can now see their new event activities as a Popup below their icon. This includes: Meeting or Connection requests, Session reminders, as well as custom notifications.




Each notification will stay visible for 5 seconds unless the attendee clicks on the activity to interact.

Your attendees won't miss out on their new notifications anymore! 👏

4 years ago

New Metrics Are Available in the Developer API 📊

The Developer API has been extended to include: 

  • Feedback on meetings (how they were rated)
  • Average session ratings
  • Managing the "Use for recommendation" (Interest or Knowledge) property on  custom fields for people


DATA IS LIFE 😇

4 years ago

Roundtables Are Here! 👋

The most exciting new release in the past few months is finally here and you're going to want to try it out! Engaging your attendees has never been so easy. They can meet up in group video roundtables with other attendees, speakers and exhibitors to share ideas and network.

You create a roundtable the say way you do a normal session. Go to Studio > Sessions > Session details, then select the format Roundtable.

Create now, make visible later ⏰
Check out the availability dates to define when your room will become visible. If you don't select a specific date, the roundtable room will automatically be visible at the start date of the session.

Customization 🎨
Customize background images for each Roundtable!
This is a good way for highlighting a Sponsor.

Moderation ⚖️
Select Speakers for the roundtable session and give them Moderating rights when joining the call. Moderators can mute & unmute people, remove them from stage (turn off mic and camera) or even exclude them from the Roundtable in extreme cases. Organization members will also have those rights when joining the room. Session speakers & Organizing team members will be able to join even outside of the availability dates, and even if the roundtable is full.

Participant Limit ⛔️
In the session's settings under the tab Preferences, you can limit the number of registrations as well as the groups who are able to see and/or join the Roundtable. The limit should be less or equal to 100.


Participant Side 🤳
In the event app, Roundtables will appear as any other session. 

Attendees will be able to register ahead of time and as soon as the Roundtable starts they will see a "Join" button to enter the room.

The limit of people in the room is linked to the number of registrations (100 max). If a user has registered, they will be able to join the room when it starts. If the seats are all taken, nobody new can register and join.

Only 8 persons can have their camera On at the same time.



We hope you enjoy it as much as we do! 🥳

4 years ago

People custom fields in the Analytics reports 📊

People custom fields have been added to all the reports:

  • General metrics
  • Session registrations and feedback
  • Video streaming on sessions views
  • Exhibitors' pages, ads, docs, and items views and bookmarks
  • Event home's Ads views and clicks
  • Event home's sponsors clicks
  • Export meetings Exhibitor Center 
4 years ago

Session format

On any session from studio, you can now define the format:

  • In-person: Create a simple session without any stream. Adapted to in-person events.
  • Live stream: Link a supported Live Streaming provider to play the Webinar in real-time.
  • Pre-recorded: Link your pre-recorded video and it will be played at the scheduled time.
  • Roundtable: Participants will be able to join a video meeting room at the defined availability date. Learn more

NB: Please note that session banner is now 16:9 ratio (instead of 2:1). 

4 years ago

Meeting Manager Updated! 🤝

You asked, we did it! We updated the flow to enable meetings for your Attendees and Exhibitors 🎉

The process is now split into 3 steps:

  1. Create time slots 
  2. Create locations
  3. Create rules then attach existing locations and slots to said rules

SLOTS

- This refers to the time slots when your participants will be able to book meetings

- To create slots, you'll need to select a time period for each date date and decide on the length of all meetings

- From the creation page, you'll be able to add multiple batches, which will help you create slots for multiple days with no fuss.

LOCATIONS

- The Locations are the places where your participants will meet.

- If a Location is used for a virtual meeting attendees will be redirected to a Video call, or a physical place at your event. For example: Main room, Hall 1.

- The Capacity setting will only allow a specific number of meetings to occur at the same time at chosen Location. For example: 5 people per video call, or 30 people in Hall 1, or 4 people at Table 4, etc.

RULES

Rule creation and settings are the main changes of this update. This is where you'll actually decide on who will be able to book meetings with whom, as well as when and where those meetings will take place.

Rule creation consists of 3 steps:

- Select which Groups of people will be able to send a meeting request and to which other Groups

- Select the Locations where those meetings are to take place

- Select the time Slots when those meetings are to happen, meaning for each Location selected you can decide on the slots available

In the example above, the Rule will let VIP Attendees book meetings with all other Groups, in the Good Location, on Friday Afternoon and Saturday only.