We are introducing changes to the Exhibitor Center in order to improve the UX and UI of the application, modernize and align it better with the Swapcard Event App and Swapcard Studio.

The following improvements applied to the Exhibitor Center landing page:

• Filtering of displayed content based on “ongoing/ upcoming events” and “past events”
• Displaying exhibitors e.g. LinkedIn and the related events in order from the most recent
• Ability to collapse events related to an exhibitor
• Option to revert to the old version of Exhibitor Center for the first two weeks after the release

The following improvements applied to the Exhibitor Center event page:

• The community logo is visible in the top navigation bar
• Both the Exhibitor and the Event names are presented in the side navigation bar (rather than the top navigation bar)
• Team members have the ability to select other events under the event dropdown list (side navigation)
• Team members have the ability to select another exhibitor within the same event under the exhibitor dropdown list (side navigation)
• Updated UI and order of pages on the side navigation

Stay tuned, as we are working to deliver more Exhibitor Center related improvements in the coming months!

At Swapcard, we strive to provide attendees with a custom experience, which is why we show personalized content recommendations to them! We just launched exhibitors’ recommendations so that attendees can easily find exhibitors or sellers they may be looking to connect with.

Our AI makes these recommendations based on the data from attendee profile and their interactions with the app.

By clicking these personalized recommendations, the attendee will find relevant information about the exhibitors. In order to have more accurate recommendations, the attendee can either add more data to their profile or mark recommendations as irrelevant. The AI will learn from it and return more personalized recommendations.

At any time, the shortcut “Learn more” is available to give more information about Swapcard’s AI.

We hope you enjoy the personalized exhibitor recommendations!

Personalized recommendations are also available for People, Sessions & Items!

Customize your communication space by adding a background to each list of the event app. That's a great way for highlighting a sponsor for each section of your event!

To do so, go to the Studio :

• Click on content display
• Edit a button
• Add a background

NB: The background is only visible on the desktop version.

With a Swapcard community, organizers and exhibitors can engage with their audience long after their event ends. We have included updated and enriching content offerings in our communities to increase their value for members and exhibitors.

It is now possible to create and exhibit items (products, services, listings, and more) for the community. This means there will be access to these items after the event ends, which increases monetization opportunities for organizers.

Currently, items will be visible to all community members. We will be rolling out future updates that will allow organizers to customize their item visibility to select segments, creating opportunities to monetize the listings (for example, selling premium access).

This is how items currently look like for community members:

For in-person events, you can now add multiple booth locations for the same exhibitor or have multiple exhibitors in the same location. For large tradeshows, an exhibitor has the option of having multiple booths, or multiple exhibitors can share the same one!

How is this displayed?

On the web and the mobile event apps, the locations will be listed on the exhibitor page and will allow the attendees to click and be redirected to the map to get the route! 

Locations now have a category that is also displayed on the exhibitor page, which will display the hall number or the floor level!

By clicking a booth on the map that hosts several exhibitors, you can now see the list of all co-exhibitors as well as redirections to their dedicated pages.

How does this work?

On the Exhibitor page in the studio, organizers can create a new location by clicking “Create new” above the Location field.

You will then be directed to the “Create locations” page to create a new location.

Organizers can now link the exhibitor to an existing location by typing the name in the location field. The existing location will be suggested, and once added, organizers can link more locations to the same exhibitor!

Once added, the location can be modified, deleted from the selection, or have the display order repositioned in the event app.

Editing a location can be done by clicking the “pen” icon, which opens the side panel.

Organizers can then edit the category, the name, the meeting capacity and define if the location is virtual or not.

We’re one step closer to our full Community rollout!

You can now create and display exhibitor content on the web platform at the community level.  This is especially helpful if you have the same exhibitors participating across multiple events or you’d like to feature a particular exhibitor in your community so that they can be visible to prospective clients year-round.

This is what the exhibitors’ content will look like in the web event app:

A new and exciting feature is now available to help exhibitors manage their time during an event! 

Exhibitors can now edit their meeting availability.

As of this release, exhibitors can specify the date and time they are available to meet with prospective clients.

How it works?

From the Exhibitor Center, exhibitor members see a new tab Availability in the Meetings section if there is upcoming meeting slots.

Then, they can keep checked only the slots when the exhibitor is available to receive meeting requests. 

ℹ️ This slot availability management only affects the exhibitor (company), and not each individual exhibitor member availability. So by unselecting a slot here, the participant won't be able to send a meeting request at this slot from the exhibitor’s page in order to meet this company. But they will be able to request directly a meeting to a member of this exhibitor if they are available at this slot. Members can manage their own individual availability like any participant from the Event App.

Exhibitors have the option to download leads directly from the Exhibitor Centre.

Just go to Exhibitor Centre -> Leads board -> Export leads

Types of leads available from the Exhibitor Centre:

• Connected with exhibitor members
• Had a meeting with the exhibitor or its members
• Had a chat with the exhibitor
• Visited or bookmarked the exhibitor booth
• Visited or bookmarked the exhibitor's items
• Downloaded documents
• Viewed and clicked on the advertisement on the exhibitor page
• Registered or physically attended the sponsored sessions
• Watched the sponsored sessions online

Please note: in the Exhibitor Centre the Team's contacts are merged with the Leads board. All contacts are available from the Leads board.

Organizers can manage access to these reports in the Studio by allowing rights at the exhibitor and group level.

By default, the first three reports are available for all exhibitors.