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Swapcard Product Updates

Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.

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  • CONNECT · Attendee networking
  • CONNECT · Audience engagement
  • NURTURE · Community
  • MONETIZE · Exhibitors & sponsorships
  • MONETIZE · Lead management
  • MONETIZE · Ticket sales
  • MANAGE · Event management & promotion
  • MANAGE · Onsite production
  • MANAGE · Session AV production
  • MANAGE · Integrations
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Release notes byAnnounceKit

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MANAGE · Session AV production
11 months ago

Swapcard's RTMP Support and Player 🍿

We’re excited to launch Swapcard's native live streaming, a feature that will make it easier for organizers to broadcast higher quality, professional-looking live streams. Swapcard Stream provides organizers more flexibility as they can now directly connect web conferencing tools like Zoom or Microsoft Teams to Swapcard. Swapcard Stream also provides powerful data to give organizers key insights to improve audience engagement.

All this is possible thanks to RTMP technology.

RTMP stands for “Real-Time Messaging Protocol.” It is part of the technology that makes live streaming possible. It is capable of low-latency streaming, which is a major advantage for broadcasters and event organizers streaming big events in real-time.

Before this launch, all videos linked to sessions in Swapcard were embedded through a 3rd party player (Youtube or Vimeo) in the Swapcard app.  With this launch, we no longer depend on these 3rd party players. Instead, we are providing organizers the ability to stream with lower latency.

This solution will improve the overall video quality and provide insightful information, data, and analytics on the viewing behavior of attendees. Additionally, set-up is now simpler: video editing software (Restream or OBS, for example) or web conferencing tools (Zoom or Microsoft Teams) can be connected directly to Swapcard. 


CONNECT · Audience engagement
11 months ago

Creating Multiple Channels in the News Feed

A Swapcard community is a powerful way to engage with your audience year-round. The newsfeed is a great way to make your audience interact. With a newsfeed, you can easily share posts and interesting articles that will kickstart conversations. Our newly launched channel feature gives you the option of organizing conversations by topic.

For example, you can create a channel around the topic of “Artificial Intelligence.” By doing so, people can easily find topics that interest them and engage in meaningful conversations.

How does it works?

ℹ️  From the studio, organizers must first create a feed view on Content display in order to create more channels.

Create a Feed

Once the view is created, a new tab called Feed channels will appear on the content tab.

From this tab Event organizers can manually create a new channels by clicking the button “CREATE CHANNEL”

Once the new channel has been created, all the channel will be listed and at just one glance, organizer can see the activity of the different channels thanks to the posts field.

On the Event app a new section the attendees will see a new section where they will be able to switch between channels and interact based on their interest.


NURTURE · Community
a year ago

Creating and displaying exhibitor content within communities

We’re one step closer to our full Community rollout!

You can now create and display exhibitor content on the web platform at the community level.  This is especially helpful if you have the same exhibitors participating across multiple events or you’d like to feature a particular exhibitor in your community so that they can be visible to prospective clients year-round.

This is what the exhibitor’s content will look like in the web event app:


MANAGE · Event management & promotion
a year ago

Transfer ownership of your organization

We are pleased to announce that you can now change the owner of an organization.

By default, the owner of the organization is the person the creator of it. With this release, ownership can be transferred to any admin within the organization.

To do this, go to the Settings page of your organization and click on Set a new owner. A dialogue box will open and allow you to choose the owner of the organization among existing members with Admin role. 


MONETIZE · Exhibitors & sponsorships
a year ago

Meeting availability management in Exhibitor Center

A new and exciting feature is now available to help exhibitors manage their time during an event! 

Exhibitors can now edit their meeting availability.

As of this release, exhibitors can specify the date and time they are available to meet with prospective clients.

How it works?

From the Exhibitor Center, exhibitor members see a new tab Availability in the Meetings section if there is upcoming meeting slots.

Then, they can keep checked only the slots when the exhibitor is available to receive meeting requests. 

ℹ️ This slot availability management only affects the exhibitor (company), and not each individual exhibitor member availability. So by unselecting a slot here, the participant won't be able to send a meeting request at this slot from the exhibitor’s page in order to meet this company. But they will be able to request directly a meeting to a member of this exhibitor if they are available at this slot. Members can manage their own individual availability like any participant from the Event App.

MANAGE · Event management & promotion
a year ago

Dark appearance available for Studio 🕶


Join the dark side! 

You can now choose to display Swapcard Studio in Dark or Light appearance by clicking on your profile picture and then on "Appearance".



ℹ️ This preference does not affect the branding of your events.

CONNECT · Audience engagement
a year ago

News Feed 📰

New feature alert 😃

The News feed is the new way to interact with your community and let your community interact with each other!

The news feed feature allows participants of an event to post messages, pictures, video and links to a main feed of a dedicated channel and allows participants to react and comment these posts.

❗️This first version will only be available for Attendees, Exhibitors and Speakers

What the Feed will include :

→ A default channel (main channel) on the left section

→ A list of channel (created by the organizer) on the left section

→ The possibility for users to write a post

→ The feed where all the posts will appear

✍ Creating a post

  • A new post can include a text, images, a link. It can include a mix of all the possibilities listed as well.
  • Once a user started writing a post, this one can be deleted.


🔎 Where can I find the News Feed?

For the first version, the News feed will be set from the Studio on the Home page by simply clicking "Add content". A new view "Feed" is set and clicking this view will add the content to the home page. 

As this is the first version of the news feed will only include a main channel.

MANAGE · Event management & promotion
a year ago

Apply Dark appearance to your branding (Web Only)

We have completely revised the Branding part in the studio. Here are the new features and changes we have made: 

- You can now apply a dark appearance to your events

- You can define branding at the community level that will then be applied as the default mode for your new events 



We look forward to hearing your feedback in the comments.

 

MANAGE · Event management & promotion
a year ago

New navigation sidebar in Studio

We are pleased to announce the release of our new sidebar navigation:

In order to improve your Swapcard studio experience, we have made significant changes to the way you navigate through the interface.

Instead of the usual tabbed navigation on each page of the studio, you will now have subcategories directly in the menu.

The new sidebar includes the following categories:

  • Event builder: Here you will find all the elements to customize the various settings of your event including your branding
  • Registration: Allows you to manage and integrate your favorite registration and ticketing tool
  • Content: Allows you to manage your sessions, exhibitors, items, and much more
  • Meeting: Allows you to manage your meetings
  • Communication: Email and notification management are grouped together here
  • Analytics: Understand how people interact with your event



MANAGE · Event management & promotion
a year ago

New event preview from the Studio

We are incredibly excited to be launching our new preview feature 🎉

We have removed the current preview and replaced it with a new window that opens when you click on the preview button located in the top bar: 

When you click on this button, a modal allows you to visualize your event in desktop or mobile mode: