Smarter Notifications for Exhibitor Teams 馃敂
Every meeting request is a potential deal. But when an exhibitor admin misses a notification or can't figure out what to do with it, that opportunity disappears before it even starts.
Exhibitor team admins can now act on meeting requests directly from the notification, without needing to dig into their schedule or inbox. Accept, assign to a team member, or decline all: in one tap.
What's New
Incoming unassigned meeting requests now trigger a notification showing the requester's name. From that notification, admins can:
- Accept: opens a modal (web) or bottom sheet (mobile) to assign the meeting to a team member
- Decline: instantly declines the request and sends a "meeting request declined" activity to the relevant participants
- Assign Later: closes the modal without assigning, and generates a follow-up activity with an "Assign" button to come back to it
How It Works
- An unassigned meeting request comes in
- The exhibitor admin receives a notification: "Meeting request with [attendee name]"
- Tapping Accept聽opens the assignment interface
- The admin is pre-selected and listed at the top by default
- Team members with scheduling conflicts are flagged as unavailable
- One or more representatives can be selected
- Tap Assign聽to confirm
- The assigned team member(s) receive a "new meeting" activity and push notification
- The admin receives a confirmation activity showing the assigned name(s)
- If they tap Maybe Later or close the modal, the meeting stays unassigned, and a follow-up activity with an Assign button keeps it surfaced
Key Behaviors
- Admin pre-assignment: by default, the admin is checked at the top of the list, so self-assigning takes a single tap
- Availability visibility: unavailable team members are clearly marked, preventing double-booking
- 1-to-1 vs. multi-person meetings: for 1-to-1 meetings, both the organizer and participant receive the declined activity; for multi-person meetings, only the organizer is notified
- Works on web and mobile: full parity across both surfaces
Why Organizers Will Love It
Meeting acceptance rates are one of the clearest signals of exhibitor satisfaction. When a request notification lacks context or requires navigating to a separate interface to act on it, requests go unanswered, and exhibitors feel the drop.
This redesign closes that gap. Exhibitors stay in control of their pipeline without ever leaving the notification. Fewer missed requests means fewer frustrated exhibitors, fewer support tickets, and stronger ROI conversations at the end of the event.
馃挕 Pro tip: Brief your exhibitor admins before the event opens: let them know that meeting requests now come as actionable notifications. A quick onboarding message in their briefing doc goes a long way toward faster acceptance rates on day one.
馃挕 Pro tip: Encourage exhibitor admins to review their team member list in advance and confirm availability settings are up to date. The assignment modal pulls from that data in real time: a clean roster means a smoother assignment flow.