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Smarter Exhibitor Meeting Management: Assign, Accept & Switch in the App 馃

An unassigned meeting is basically a meeting no one owns. For exhibitor teams juggling multiple requests during a live event, that gap between "meeting accepted" and "meeting actually covered" is where no-shows happen. That's exactly what this update fixes.

Exhibitor admins can now manage the full meeting lifecycle: assign a team member, accept or decline requests, and switch the assigned member at any point, without ever leaving the Swapcard event app.

How It Works

When a meeting request comes in for an exhibitor, the admin is prompted to assign it to the right person immediately:

  1. Open the meeting details page in the event app
  2. Tap Accept: an assignment panel opens automatically
  3. Select a team member from the list (you're pre-selected by default and pinned to the top)
  4. Members with a scheduling conflict are flagged as unavailable at this time
  5. Tap Assign: the selected member receives a "new meeting" notification instantly
  6. Changed your mind? Hit Maybe later to leave it unassigned for now

What Admins Can Do at Each Stage

Meeting management is now context-aware: the right actions surface depending on the meeting's current state:

  • Pending meeting, unassigned: shows Accept and Decline buttons; accepting triggers the assignment flow
  • Pending meeting, assigned: shows Accept and Decline, plus a Switch member option via the 3 dots menu
  • Confirmed meeting, no one assigned: shows an Assign member button to fill the gap before the meeting happens
  • Confirmed meeting, assigned to another member: shows a prominent Switch member button directly on the details page
  • Confirmed meeting, assigned to me: Switch member is available from the 3 dots menu
  • Past meeting, unassigned or assigned: Assign member / Switch member remains available for post-event record-keeping

Declining a meeting sends a notification to all relevant parties: everyone on a 1-to-1, or just the organizer on a multi-participant meeting.

Permission Logic

  • Admin team members get the full assignment and switching experience
  • Limited team members can only see meetings assigned to them, and can accept, decline, or reschedule, but cannot reassign to another member

Why Organizers Will Love It

Every unassigned meeting is a missed opportunity and a potential no-show. By making assignment a natural part of the accept flow, this update creates a direct link between an incoming request and a named, notified team member who owns it. The result: exhibitors show up prepared, attendees get the conversation they came for, and your meeting ROI numbers actually reflect reality.

馃挕 Pro tip: Remind exhibitor admins to assign a default team member as soon as meetings go live. Pre-assigning early avoids last-minute scrambles when the event floor gets busy.