Sherlock: Your Personal Wayfinder, Right Inside the Chat 🧭
No more bouncing between the chat and the full-page map. Sherlock now shows exhibitors, sessions, and venue facilities exactly where they are, and gets attendees there, without ever closing the conversation.
What's new
Ask Sherlock for a location, and it answers with an actual map, not just text:
- "Show me the event map" → Sherlock drops an embedded ExpoFP map preview right into the chat, level selector included.
- "Where's the AWS booth?" → the preview opens zoomed in and pinned on that exact spot.
- "Where are the Chinese exhibitors?" or "What's in Hall 5?" → the relevant hall or zone lights up, with the matching exhibitor list alongside it.
- "How do I get from Hall 3 to Hall 4?" → Sherlock asks where you're starting from, then draws the route straight to your destination.
Key behaviors
- Pinch, zoom, pan: the embedded map behaves like the real thing, without hijacking the conversation's scroll.
- Closest match first: ask about several exhibitors or sessions at once, and Sherlock pins the closest one to you first (or the first one found, if it doesn't know where you are).
- No dead ends: if a location or route doesn't exist on the map, Sherlock says so instead of showing a blank or broken screen.
- Smart reuse: once the map has loaded in a session, Sherlock reuses that instance instead of reinitializing it every time.
- Open map button: every map reply comes with a one-tap way out: on web it opens full-page alongside Sherlock; on mobile, Sherlock steps aside and the map goes full screen.
Why organizers will love it
Fewer "where is..." messages bouncing between attendees and your help desk, and a much smoother onsite experience overall. Attendees get answers without breaking their flow, exhibitors get found faster, and your floor plan finally works as hard as your AI assistant does.
💡 Pro tip: This release covers single-destination directions. Multi-stop itineraries (visit A, then B, then C) and full route optimization across a wishlist aren't in scope yet, but the groundwork's there for it.