We’re thrilled to introduce a new feature that significantly enhances the attendee experience: the ability to download event passes as QR codes directly into Apple Wallet. This update provides a seamless, contactless solution for ticket access, enabling attendees to securely store and retrieve their digital passes with just a few taps—no more hunting through emails or apps for a ticket.
By replacing traditional paper passes or printed badges with digital QR codes, event organizers can streamline operations and provide a more modern, eco-friendly experience.

How to Enable the QR Code Wallet Feature in Studio

Organizers can activate this feature directly within the Studio platform:

1. Navigate to Event Builder
2. Go to Pages & Menu
3. Open the My Ticket page
4. In the Data section, enable the "Badge Wallet Download" option

Note: This option is only available if the ticket type is set to QR Code or Swapcard Badge. Once enabled at the event level, this feature becomes available to all attendees.

How Attendees Use It

Once the feature is activated:

1. Attendees open the event app and navigate to the Ticket page
2. They view their QR code
3. Tap the “Add to Apple Wallet” button
4. The badge is then instantly saved to their device’s Wallet app

This streamlined process ensures attendees always have their badge on hand—no app navigation or manual ticket retrieval required.

Key Benefits of Adding QR Codes to Digital Wallets

• Accessibility - Digital wallet passes can be accessed with just a few taps
• Enhanced Security - fingerprint, face recognition, or passcodes on digital wallets add an extra layer of protection
• Faster Check-ins: QR code scanning significantly speeds up the check-in process, reducing queues and wait times at the event entrance
• Automated Validation: Real-time validation of QR codes, ensuring that only valid and unused tickets are accepted
• Reduced Printing Costs: Eliminating physical tickets saves on printing and distribution costs.
• Lower Risk of Loss: Digital tickets are less likely to be lost or damaged

A Smarter, Greener Event Experience

This enhancement is more than just a tech upgrade—it reflects a shift toward more sustainable and user-friendly event practices. By going digital, event organizers reduce their environmental footprint while delivering a premium experience for attendees.
Enable this feature today in Studio and take your event to the next level.