Abandoned Registration is a new Launchpad feature that automatically captures and tracks registrations that were started but never completed. When a participant's session expires mid-registration, the system preserves their data, notifies them, and gives organizers full visibility and control over what happens next.

For organizers

• Dedicated reports — Two new reports give full visibility: Abandoned Registrations shows everyone who dropped off (with last page completed, attendee type, package, and abandoned date), and In Progress Registrations shows active sessions before they expire.
• Re-engagement tools — Send the built-in "Complete your registration" email directly from the report, or trigger bulk recovery emails to selected records. Organizers can customize the email subject, body, and button label.
   
• Bulk actions — From the Abandoned Registrations report, select multiple records to bulk-send recovery emails, complete registrations on the attendee's behalf, or permanently delete records — each with a confirmation step.
• Complete or delete individual records — View a full abandoned registration record, then choose to complete it directly in the admin or send the person a personalized link to finish on their own.
• Clean data, everywhere — Abandoned registrations are excluded from all standard reports, list views, the Full Data Export, registration APIs, and XML feeds. They won't pollute the confirmed attendee counts.

For participants

• Seamless recovery — If a registration is left incomplete, the participant can enter their email when they return and choose to either resume (via a one-time code) or start fresh — their choice.
• Data control — A dedicated deletion link in the abandoned registration email lets participants permanently remove their incomplete record at any time.
• Auto-purge — Abandoned records are automatically deleted after 90 days, with a notification email sent 7 days in advance. This keeps personal data from being retained indefinitely.