Organizing content across multiple item categories is now simpler and more flexible. This update improves how item views are configured, giving organizers clearer control over what is displayed, without adding complexity.

What’s New

When creating or editing an item view, organizers can now select several item categories at once instead of being limited to a single category or an “All” option.

The previous dropdown has been replaced with a checkbox-based selection, where:

• Each category has its own checkbox
• All categories are selected by default
• At least one category must always remain selected

This makes category selection clearer, faster, and more precise, especially for events with complex item structures.

How It Works

• Multiple category selection: Organizers can select one or several root item categories to include in a view.
• Checkbox interface: Categories are displayed as a list of checkboxes, making selections easy to review and adjust.
• No “All” category: The former “All” option has been fully removed to avoid ambiguity and improve clarity.

Seamless Transition for Existing Views

This enhancement makes item views more intuitive to configure while supporting the growing complexity of large trade shows, congresses, and exhibitions.

We’re excited to bring a set of new improvements to the Backstage platform, designed to give moderators more control, ensure smoother live experiences, and make team communication clearer during production. These updates help organizers manage high-stakes sessions with greater confidence and efficiency.

Customize Your Streaming Background

Moderators can now personalize the background of the streaming content directly from Backstage. This simple visual enhancement allows organizers to align each session with their event branding or create a cleaner, more polished look before going live. It’s an easy way to elevate the on-screen experience without requiring external tools.

Monitor Each Speaker’s Connection & Quality

Technical issues are one of the biggest challenges during live sessions. To help prevent disruptions, Backstage now displays real-time connection status and quality indicators for every speaker.
Moderators can immediately spot weak connections, anticipate potential audio or video problems, and take action before they affect the broadcast. This brings more stability and peace of mind to both organizers and speakers.

Highlight Key Messages With a Custom Backstage Banner

A new custom banner feature allows moderators to display important information to attendees during the session.
This banner is ideal for sharing information, highlighting questions coming from the chat, or signaling key moments during the session.

These additions make Backstage more intuitive, more reliable, and better suited for managing complex live productions. Organizers gain new tools to enhance visual quality, anticipate issues, and guide speakers smoothly, ultimately delivering a more professional and seamless experience to their audience.

A new feature has been released that enhances the organizer experience by making it easier to manage participant profiles. As part of our ongoing development of people profiles refactoring, we have introduced two distinct email fields for each participant profile: the account email, used for login and communication, and the profile email, which is displayed to connections on the App.

To streamline the process of creating and editing people profiles, we have added these two email fields to the People Excel import and export functionality. This update allows organizers to manage participant information more efficiently and with greater flexibility.

Additionally, we have removed the "profile with account" column. Now, if you need to transform a user into a user with no account, simply remove the account email.

This new feature will make organizers' tasks smoother, more flexible, and more intuitive. Just go to the Studio > Content > People > Click Export or Create people > Import via Excel file. 

We’re excited to announce that Invisual maps are now available directly in Swapcard.

With this update, organizers can simply go to the Swapcard Studio, select Invisual as their map provider in a map view, and paste the map URL. In just a few clicks, a fully functional Invisual map view is created inside Swapcard, ready to use without additional setup.

For attendees, this means a seamless experience in the Event App. They can open the event’s Invisual map just like any other view, helping them easily navigate the show floor and locate exhibitors.

We’ve also added two-way navigation between Invisual map and Swapcard:

• From an exhibitor’s profile in Swapcard, attendees can jump directly to the exhibitor’s booth on the Invisual map.
• From the Invisual map, clicking on a booth lets attendees open the exhibitor’s Swapcard profile instantly.

A refreshed mobile app experience designed to help teams navigate events and exhibitions more efficiently has now been released. This update brings a cleaner interface, faster navigation, and a more intuitive flow across key pages.

What does it include?

• Revamped Design: A modern, streamlined look that makes important information easier to find.
• Improved Team Contacts: A clearer, more organized view for coordinating with teammates on the go.
• Enhanced AI-Recommended Leads: Smarter insights presented in a simplified layout to help you spot valuable connections quickly.
• Better Navigation: Refined page structures and smoother transitions for a more effortless user journey.

This update is built around real user feedback, delivering a mobile experience for the Exhibitor Center that’s both more beautiful and more powerful.

Open the app and explore what’s new. Your next great leads are now even easier to find!

To improve the overall meeting experience, a new, smarter way to keep your event’s meetings on track has been added. Participants can now log their meeting attendance directly from the event app, making the whole process faster, smoother, and more reliable. A quick pop-up appears right on the home page, and the feature is also available in each participant’s schedule and on every meeting details page.

With just one tap, participants can share their experience by choosing:

• “I joined, and it was valuable.”
• “I joined, but it wasn’t valuable.”
• “No, it didn’t happen.”

For attendees, this makes it easier to stay engaged and reflect on the quality of their meetings, helping them get more out of the event. Exhibitors benefit as well, since they can rely on more accurate attendance reporting and see which meetings are truly driving value.

In the Studio, organizers get instant access to everything: which meetings took place, which didn’t, who showed up, and how valuable each meeting was perceived to be. With this real-time insight, spotting no-shows becomes effortless, and understanding participant satisfaction becomes much more precise.

This new feature doesn’t just track attendance - it helps create more reliable schedules, stronger business interactions, and happier participants. By reducing no-shows and capturing meaningful feedback, it empowers organizers to elevate meeting quality and deliver a better event experience for everyone involved.

As part of our Hosted Buyer & Smart Meetings feature - where we generate optimized meeting schedules through smart matchmaking and participant preferences - we’re introducing a new enhancement to make the selection process even smoother.

You can now track and manage participants’ interest levels (“Highly Interested,” “Interested,” or “Not Interested”) directly during the selection phase. In the Studio, organizers will see every participant along with their selections, and can add or remove selections as needed. Contact details (email and phone number) are also available for quick follow-ups.

Once meetings are generated, organizers can see which selections led to confirmed meetings, review each meeting, or manually create additional ones if needed. Even after regenerating schedules, selections can still be managed on this page.

Organizers will also be able to view the number of meetings generated and attended for each participant, giving a clear overview of engagement.

This update is designed to make the selection flow easier, more flexible, and fully in the organizers’ control, so you can deliver the best possible networking experience for your event. It brings even more value: it helps organizers increase the quality of business connections, boost exhibitor satisfaction with more targeted meetings, and streamline operations during busy event days. With clearer insights and more control, exhibitions can deliver stronger ROI for exhibitors and a more seamless matchmaking experience for all participants.

We’ve introduced a new feature that lets organizers customize the confirmation page shown at the end of the registration process.

🎨 What you can customize

Image

Upload your own visual or illustration to personalize the page.

Title (with translations)

Set a custom title, such as “Thank you for registering” or any message you prefer.

Description (with translations)

Write your own message using rich text formatting.
You can include instructions, next steps, or useful information for attendees.

Show event details

Toggle event details on or off depending on how much information you want to display.

CTA Button

Choose what happens when attendees click the button:

• Redirect to an event page (e.g., Home page)
• Redirect to an external URL
• Or show no button

You can also customize the button label in every supported language.

We’re rolling out an improved and more consistent access management system across our applications. This update strengthens Studio security while simplifying OTP-based login on the Event App and Exhibitor Center (EC).

🔐 What’s changing?

1. Studio now requires a password (OTP removed)

To increase security for organizer and admin features, Studio will no longer support OTP login.
Users must now log in using a password-based authentication flow.

2. Event App & Exhibitor Center: OTP simplified to numeric-only

To streamline authentication for attendees and exhibitors, the OTP used to log into the Event App and EC is now numeric-only, making it quicker and easier to enter.

🎯 Why this update matters

• Better security for Studio and sensitive event configuration features
• Cleaner, faster OTP experience for Event App and EC users