• A new, purpose-built form builder — cleaner interface to create and manage Custom Fields, with a more intuitive flow for configuring field types, options, and conditions
  
• Improved conditional logic — setting up rules for when a field appears is now easier and more visual
  
• Better performance — the system now handles fields with a large number of options significantly faster, with a smarter display mode that keeps things responsive even with hundreds of values

Sherlock is no longer just a guide; he’s now your most efficient team member. The latest update transforms Sherlock from a helpful assistant into a proactive networking and lead management agent. Whether you are an attendee looking to connect or an exhibitor hunting for ROI, Sherlock handles the logistics so you can focus on the conversation.

🚀 Lead Management on Autopilot for Exhibitors

Exhibitors can now manage their entire booth presence through a simple chat interface. Sherlock cuts through the menu clutter, allowing your team to stay on the showroom floor while he handles the data.

• Assign & Conquer: You can now assign or unassign leads to specific team members through the chat, ensuring that every prospect has a clear follow-up owner.
• Booth Oversight: View your booth's meeting schedule, check in on team members, or browse available marketplace extras without leaving the conversation.

🤝 Networking and Meetings, Simplified

For every participant, Sherlock has evolved into a high-speed matchmaker. You can now use natural language to manage your entire event schedule and network.

• Instant Connections: You can now send connection requests with personalized messages and view your pending inbound requests just by asking Sherlock.
• Meeting Mastery: Finding a time to chat is easier than ever. Sherlock can list available meeting slots, schedule new meetings, or cancel existing ones if your plans change.
• AI-Powered Discovery: Leverage Sherlock’s brain to list recommended people, exhibitors, and products tailored specifically to your profile and interests.

📱 Full Engagement Toolbox

Beyond networking, Sherlock now helps you navigate every corner of the event app with deep-linking capabilities:

• Bookmark and Rate: Quickly bookmark sessions, products, or exhibitors. You can even rate a session directly through the AI after it ends.
• Stay Informed: Ask Sherlock to "show my notifications" or "list my meetings" to get an instant snapshot of your day.
• Deep Content Access: From browsing the full exhibitor list to viewing specific product categories, Sherlock provides a shortcut to every data point in the event.

Stop clicking and start connecting, let Sherlock handle the logistics while you own the floor.

We’ve redesigned the Community Home Page on web to offer attendees a clearer, more modern experience from the moment they log in.

A More Modern and Polished Interface

The new home page has been visually refined to create a cleaner and more contemporary look. The updated design makes navigation smoother and more intuitive, helping attendees quickly understand where to go and what to explore. For organizers, this means your community space feels more professional and aligned with the standards of large-scale trade shows, congresses, and exhibitions.

Clearer Event Grouping

Events within the community are now grouped in a much more comprehensible way. Instead of navigating through scattered listings, attendees can easily browse and understand how events are organized.

Better Visibility for Suggested Events

Suggested events now appear more prominently on the home page. Attendees can instantly discover relevant events tailored to them, without needing to search.

Event organizers now have more control over the layout and visual balance of their homepage. With this improvement to the Homepage Builder, you can define the maximum width of each section individually, allowing for more flexible and polished page designs.

Why This Matters

Until now, homepage sections expanded to a fixed layout width. This sometimes made content appear too wide on large monitors or limited design flexibility.

With section-level max-width control, organizers can now:

• Create more structured and visually balanced pages
• Improve content readability on large screens
• Build more premium-looking layouts
• Customize the width of banners and content blocks depending on their purpose

How It Works

1. Open the Homepage Builder
2. Select a section (for example a Banner)
3. Go to the Design tab
4. Set the Max Width

5. Choose the unit:

   • px for precise control
   • % for responsive scaling
     

We're adding a more flexible way to map attendees into groups within the Cvent integration. Earlier, group mapping was based on Registration Type. Now, you can also use Cvent's Audience Segments — giving you finer-grained control over how attendees are grouped in your Swapcard event.

✅  What's Changing

The existing Registration Type mapping remains fully available. The new Audience Segment option adds an alternative grouping method for events where Registration Type alone is not granular enough.

Audience Segments in Cvent allow organisers to group attendees based on packages, session selections, or other flexible criteria — independently of how they registered. With this update, those segments can drive group assignment directly in Swapcard.

✅  How It Works

When Audience Segment mapping is enabled, the sync will:

• Fetch all Audience Segments defined for the event from Cvent.
• Retrieve the attendees associated with each segment to build the segment-to-attendee mapping.
• Cross-reference with the full attendee list to combine segment membership with profile data in a single import.

Each attendee is then assigned to the corresponding Swapcard group based on their Audience Segment — in addition to, or instead of, their Registration Type.

💡 Why This Matters

With this enhancement, you can:

• Group attendees more accurately using the same segments already defined in Cvent, without duplicating configuration in Swapcard.
• Reduce manual work by eliminating the need to manually assign attendees to additional groups after import.
• Support complex event structures where a single Registration Type spans multiple attendee profiles or access levels.

We're excited to share a preview of our upcoming iMIS integration — connecting your iMIS membership data directly into Swapcard Studio to automatically import your event registrants as attendees.

✅  Simple Authentication

Connect your iMIS account by providing:

• Username & Password — your iMIS credentials
• Host — your organisation's iMIS domain
• Instant Query name — the configured query that returns your registrant list

Swapcard validates your credentials on entry and alerts you if anything needs adjusting.

✅  Sync Registrants as Attendees

The integration reads your iMIS Instant Query and imports each registrant record as a Swapcard Person. Standard fields include name, email, company, and registration status — and any additional columns your iMIS administrator adds to the query automatically become available for mapping.

✅  Optional OpenWater Profile Enrichment

If you also use OpenWater, you can provide OpenWater credentials alongside your iMIS setup. Swapcard will automatically enrich each attendee record with their OpenWater profile data — matched by member ID — adding fields like biography, photo, credentials, and more.

✅  Flexible Field Mapping

Map any iMIS query field — or OpenWater profile field — to standard Swapcard fields or your own custom fields, giving you full control over how registrant data populates your event app.

💡 Why This Matters

With this new integration, you can:

• Save time by eliminating manual CSV exports from iMIS and uploads into Swapcard.
• Ensure accuracy by syncing your authoritative membership and registration data directly from iMIS.
• Enrich attendee profiles by combining iMIS registration data with OpenWater speaker profiles in a single automated flow.

We're excited to announce a new integration that connects OpenWater directly into Swapcard Studio — enabling you to automatically import Sessions, Speakers, and Applicants from your OpenWater program into your event.

✅  Simple Authentication

Connect your OpenWater account by providing three credentials:

• Client Key — your OpenWater domain
• API Key — your OpenWater API secret
• Program ID — the numeric ID of the program to sync

Once entered, Swapcard validates your credentials immediately and alerts you if anything needs adjusting.

✅  Sync Sessions, Speakers & Applicants

The integration supports five object types — each independently toggleable:

• Sessions — scheduled conference slots, imported as Swapcard Sessions
• Applications — accepted submissions assigned to sessions, also imported as Swapcard Sessions
• Documents — speaker file uploads (slides, agendas) auto-imported with Applications
• Speakers — presenters and organizers listed in submissions, imported as Persons linked to their sessions
• Applicants — the OpenWater account holders who submitted proposals, imported as Persons

✅  Flexible Field Mapping & Import Filters

For each object, you can map both standard fields and dynamic fields sourced from your OpenWater form templates — including custom submission fields, round data, and speaker table columns.

Import filters let you control exactly which records come through — filter by session type, category, submission status, or any custom field value.

💡 Why This Matters

With this new integration, you can:

• Save time by eliminating manual exports from OpenWater and CSV uploads into Swapcard.
• Ensure accuracy by keeping your event app in sync with the accepted program directly from the source.
• Go live faster by automatically populating sessions, speakers, and profiles as soon as submissions are accepted and scheduled in OpenWater.

The Meeting Conflict Alerts feature helps you and your attendees maximize every minute of the event by preventing double-booking between sessions and 1-to-1 meetings. You can now spot potential scheduling overlaps directly within the booking modal, ensuring that high-value networking doesn't come at the cost of missing a keynote.

In the fast-paced environment of a hybrid or in-person event, attendees often bookmark sessions and book meetings simultaneously. Previously, these conflicts were only visible on the meeting details page, often after the invitation was already sent. Now, Swapcard provides real-time visibility during the selection process.

Why this matters for your event:

• Increased Scheduling Efficiency: Attendees no longer have to jump back and forth between their personal agenda and the booking tool.
• Higher Session Attendance: By warning users of conflicts upfront, they are less likely to accidentally skip a bookmarked session for a meeting.
• Better Exhibitor ROI: Help representatives and leads find the perfect time to meet without the "Sorry, I actually have a session then" follow-up emails.

How it works:

Whether on the Web App or Mobile, the system now automatically cross-references bookmarked sessions with meeting requests.

• For Personal Conflicts: If you try to book a meeting during a session you've bookmarked, you'll see a clear warning: "Conflicting registered session: [Session Name]."
• For Participant Conflicts: If you are inviting others who are already "busy" with a session, the modal will display: "[Name] has a session at this time."
• For Group Meetings: If multiple participants have overlaps, the system neatly lists each conflict in a bulleted format so you can pick a better slot for everyone. 🤝

Quick Summary of Improvements:

• Instant Visibility: Warnings appear the moment a time slot is selected in the booking modal.
• Cross-Platform Support: Available on Web, iOS, and Android (with updated, intuitive icons for our Android users! 🤖).
• Contextual Data: Displays the specific name of the conflicting session so users can make informed decisions on the fly.

The new Semantic Search engine helps your attendees find exactly what they need, even if they don’t know the exact keywords to type. By moving beyond simple character matching to understanding the intent and context behind a search, Swapcard is making discovery more intuitive than ever.

Whether an attendee is looking for a "Software Engineer" or a "Developer," our search now understands they are looking for the same thing. 🚀

🌟 Why this matters for your Event

• Smarter Connections: Attendees can find relevant peers based on professional roles, biographies, and skills, even if their terminology differs.
• Boost Exhibitor ROI: Potential leads will find exhibitors and products based on the meaning of their descriptions, not just the names.
• Global Accessibility: Our new multilingual model understands multiple languages simultaneously. A query in English can now surface relevant content written in French or Spanish. 🌍
• Empower Sherlock, your AI Agent: This upgrade acts as a "brain transplant" for Sherlock. By providing our AI agent with better, context-aware data, Sherlock can now deliver significantly more accurate and helpful answers to attendee questions.

🔍 What’s New in the Search Bar?

We’ve overhauled the way our system "reads" your event data across People, Sessions, Exhibitors, and Products:

• Role & Identity Matching: We prioritize job titles and companies to ensure the most relevant professional profiles appear first.
• Deep Bio Insights: Our search now "reads" biographies and "About" sections to capture expertise and interests that aren't listed in a simple title.
• Custom Field Integration: Data like "Interests," "Skills," or "Industry" is now baked into the search DNA, making niche discovery a breeze.
• Hybrid Power: We’ve combined the speed of traditional text search with the "intelligence" of semantic search, giving you the best of both worlds: precision and flexibility.

Pro Tip: You don't need to change a thing! These improvements happen behind the scenes. Your attendees will simply notice that the platform feels "smarter" and more responsive to their needs.

🛠️ Continuous Improvements

• Multilingual Support: We’ve integrated a Multilingual model, allowing for seamless cross-lingual searches (e.g., searching in Korean to find English sessions).
• Performance Monitoring: We’ve added real-time tracking to ensure these "smarter" results don't slow down the user experience.

The Hosted Buyer module just got a major flexibility boost! 🚀

The latest update to Smart Meetings gives you total control over how generated and manual meetings are released to your participants. You can now choose whether to publish meetings as Pending or Confirmed, and manage them without the restriction of a single "meeting organizer."

Giving you (and your participants) more flexibility

The Hosted Buyer feature helps you bridge the gap between automated matchmaking and manual oversight. Previously, publishing meetings often felt like an "all or nothing" action. Now, you have the granularity needed to match your specific event's workflow, whether you want to force-confirm matches to guarantee ROI or allow participants to give their final consent.

What’s new?

• Publish as 'Pending' or 'Confirmed': When publishing draft meetings from the Hosted Buyer tab or creating them manually in the Studio, you now have a toggle.

  • Pending: Participants receive an invitation that they must manually accept. This is perfect for events where "opt-in" consent is a priority.
  • Confirmed: Meetings are added directly to schedules as accepted. Ideal for high-stakes hosted buyer programs where attendance is mandatory.
• Meetings with multiple meeting organizers: Now, both participants for the generated meetings have equal rights to reschedule, add descriptions, or invite others. No more bottlenecks caused by one person holding the keys to the meeting! 
• Updated Notifications & Emails: We’ve rebranded "Meeting Requests" to "Meeting Invitations" to better reflect the professional nature of these interactions. Participants will receive clear, actionable alerts to accept or decline pending invitations directly from their notification center.
• Real-time Activity Tracking: Attendees can stay on top of their schedule with the activity logs. They’ll see exactly when a meeting partner has accepted, even if the meeting status is still pending for others.

How to use it

1. In the Studio, navigate to Meetings or the Hosted Buyer tab.
2. Select your draft meetings and click Publish.

3. In the pop-up modal, choose your preference:

   • Check "Confirm meetings for participants" to bypass the request phase.
   • Leave it unchecked to send them as Pending invitations.
4. Decide if you want to Notify participants immediately or keep it quiet while you finalize the schedule.
5. Need to change your mind? You can still manually Confirm or Cancel any pending meeting directly from the side panel in the Studio.

This update ensures that whether you’re running a rigid VIP buyer program or a flexible networking marathon, Swapcard adapts to your rules—not the other way around. 🤝✨