Change a User’s Ticket and Keep Promo Codes
You can now change a user’s ticket directly in Studio and the system will automatically check if the promo code used during the initial purchase still applies to the new ticket.
What happens when you change a ticket
- The promo code is verified for the new ticket type.
- If it’s still valid, the discount is applied and the Balance Due is updated automatically.
- If the promo code doesn’t apply, you’ll see a warning message and the code will be removed.