Discover here the last features that have been released or are coming really soon! Click on "Subscribe to Updates" to receive our Monthly Product Newsletter.
Managing multiple emails can be a hassle, especially when it comes to community profiles and login. That's why it is now easier for event organizers to visualize both the primary, secondary (if applicable), and community profile emails for each user in the Studio.
As part of continuous efforts to improve matchmaking and networking opportunities for exhibitors and attendees, custom fields for exhibitors thas been refined to give more sense to certain criteria.
AI recommendations for exhibitors have always been a valuable tool for facilitating connections and increasing visibility. However, every exhibitor is unique and may have specific preferences and priorities when it comes to networking. The AI algorithms are now fine-tuned to better cater to these individual needs.
By giving more sense to certain exhibitor fields, the AI technology will now be able to provide even more accurate and relevant recommendations for potential connections. This means that exhibitors will have a higher chance of being matched with attendees who share similar interests, goals, and objectives. This, in turn, will lead to more meaningful interactions and successful networking opportunities.
We’ve upgraded your email reporting in Studio to help you understand what truly engages your audience. You can now track clicks in your communication emails and view a click rate for each specific email, all directly in the Emails tab of Studio.
Clicks on standard links, buttons, and images in your event or notification emails are now tracked. When a participant clicks a link, it's logged and counted toward your email engagement metrics.
In the Emails page of Studio, you’ll see a new “Clicked” column next to each email. This shows the click rate, showing how many participants interacted with links in that specific message.
Participants who click on a tracked link are also automatically counted as having opened the email, making your open rate more reflective of actual engagement.
Open rates alone are no longer enough. With privacy changes in email clients, clicks give you a more accurate and actionable way to measure engagement. This new reporting helps you:
Attendees can now scan “You Are Here” QR codes placed around a venue to instantly see their current location on the floor plan directly within the mobile app.
This new functionality is powered by ExpoFP and is fully supported across both iOS and Android.
The map view then:
No additional action needed; just scan and locate!
This feature provides:
This is now available to all organizers using ExpoFP for their event floor plans. It’s a simple but powerful way to help attendees get where they need to go faster.
To help you avoid unexpected payment disruptions, the Studio dashboard now displays a Stripe validation warning banner whenever your Stripe account isn’t fully verified or is at risk of being blocked. This feature ensures you’re immediately alerted to take action, even if you miss Stripe’s email notifications.
Swapcard uses Stripe to process ticket payments. Stripe requires all connected accounts to complete KYC verification (business info, tax details, proof of identity).
If you don’t, Stripe may:
The warning banner helps you resolve these issues early, so your registration and ticket sales continue without interruption.
Swapcard checks your Stripe account status via API. We also listen to real-time updates via Stripe’s webhook, so you’ll be alerted as soon as the account status changes.
When Stripe identifies missing or incomplete verification steps:
An alert banner appears at the top of your Studio dashboard.
"Your Stripe account is not fully verified. Please complete verification to avoid payment disruptions."
The banner appears and stays persistent as long as your account has pending requirements or is blocked.
Once Stripe confirms your account is fully verified and active, the banner disappears automatically from your dashboard.
It is highly important for users to easily find and connect with the right people, especially at events or exhibitions where time is limited. With this new feature, it becomes even easier for participants to discover potential connections and make the most out of their networking opportunities.
That's why a new highlighted field has been added to the people list: AI recommendations. This highlighted field makes it easier for attendees to identify which aspects of a person's profile matched their interests or requirements. This allows them to quickly determine if this is a connection they should pursue. 
It is easily added to the people list by the event organizer by checking the checkbox in the Studio > Pages & Menu > People list > Data > Display preferences section.
We are introducing a powerful new feature designed to supercharge your events: Hosted Buyer Meetings!
Whether you’re running a Hosted Buyer event or aiming to deliver premium meeting services to your top exhibitors, this new capability makes it easier than ever to deliver curated, high-value meetings between buyers and sellers—all with measurable ROI and enhanced engagement for everyone involved.
This new Hosted Buyer feature is all about making your event more efficient, engaging, and results-driven. With a smart, homemade matching engine at its core, it automatically creates 1-on-1 meetings tailored to your rules—ensuring that the right people connect at the right time. You have complete control over the setup, from time slots and meeting locations to selection rules, filters, and participant profile fields, allowing you to fully customize the experience to suit your event’s needs. The participant journey is seamless too—they can easily indicate who they must meet, would like to meet, or prefer not to meet, making the matchmaking process intuitive and personalized. This curated approach not only boosts engagement and attendance but also leads to more meaningful interactions. And when the event wraps up, you’ll have access to clear, actionable insights so you can measure ROI, track which meetings actually took place, and ensure your stakeholders saw real value.
Set It Up in the Studio
Head to your Studio and configure your Hosted Buyer settings:
Participants Make Their Selections
When the selection phase begins, participants receive an email with a link to their selection page. They can classify others into:
Generate & Review Draft Meetings
Once the selection window closes, you can review all selections and generate draft meetings—these aren’t visible to participants yet. You can:
Publish & Go Live
Confirm the meetings, and voilà! They appear directly in each participant’s schedule. From there, they can:
This feature is your new secret weapon for high-impact events. Whether you're running buyer-seller meetups, investor pitches, or curated networking sessions, Hosted Buyer Meetings will help you create smarter connections, happier attendees and exhibitors, and more successful events.
👉 Interested in this feature? Leave your email here!
Start building your Hosted Buyer experience today in the Studio – and watch the magic happen! ✨
From now on, a notification will be sent to the meeting requester once the meeting has expired to facilitate successful meetings between attendees. Inside the email about meeting activities happening during the event, the expired meetings will also appear.
The challenges that can arise when coordinating schedules and managing meeting requests are important. That's why a notification has been implemented to streamline the meeting process and improve communication from the meeting requesters.
Now, when a meeting request is sent with an expiration time, the meeting requesters can rest assured that they will be notified once the meeting has expired. This notification will serve as a helpful reminder for meeting requesters and invitees to follow up and confirm the meeting.
That's why this feature also helps to engage the audience and activate attendees' interest in the meeting. By receiving a notification after the meeting has expired, event participants are more likely to remember and prioritize the meeting, leading to a higher attendance rate and more productive meetings.
To improve the checkout and invoicing experience for paid events, we’ve introduced a feature that lets you collect billing and tax details from attendees during purchase. This helps ensure invoices are complete and accurate.
Organizers can now collect billing information for paid tickets. Attendees purchasing a paid ticket will be asked to provide the following details:
💡 This applies only to paid tickets. Free events are unaffected.
The billing information is securely sent to Stripe, where it’s used to generate a complete invoice. This means no follow-up is needed to request details later — it’s all handled automatically.
When billing details are collected at checkout, organizers can easily access them within Studio:
This makes it simple to reference the information when needed.
Event organizers now have more control over how the code input field appears on the registration form. This new feature helps you tailor the experience to fit your event’s unique needs, whether you have created discount or access codes for your attendees to use when registering for event tickets.
Introducing the Code Settings Panel
Within Registration, under the Codes tab in your event dashboard, you’ll now see a “Code Settings” button. Clicking this button opens a dedicated panel where you can customize how the code field is presented to your registrants.
Note that these settings apply globally to all codes you create for the event.
Within the Code Settings panel, you’ll find:
1. Label (Required) - Sets the visible heading of the code field on the registration form, e.g. "Discount Code", "Access key". Ensure to choose the wording that makes sense for your event’s context.
2. Description (Optional) - Appears directly below the label on the form. This space can be used to explain why the code is needed or give additional guidance, e.g. "Enter the organization-issued code to complete registration.”
3. Preview Function - Allows you to see exactly how your customized field will look to registrants. You can type in a mock code to check spacing, alignment, and styling before saving changes.
When someone registers for your event, they’ll encounter:
If all your tickets are set as “hidden,” the registration experience changes slightly:
Instead, they see:
This flow is especially useful for private or invitation-only events or events where certain ticket types should only appear for users with the correct code
Customizing the code field helps you:
Improve your users registration experience by starting to use the feature today!