A wall of plain text doesn't sell an upgrade. Extra descriptions in the exhibitor marketplace now support formatting, so you can spell out what's included, how it works and where to learn more. Exhibitors understand the offer before they hit Buy now.

How it works

Write it in Studio

1. In Studio, go to Exhibitor marketplace and create a new extra or open an existing one.
2. In Basics, format the Description: bold, underline, bulleted and numbered lists, and links, with up to 5,000 characters to work with. It's the same editor you already use for session descriptions.
3. Save.

Translations work just like before, and existing extras keep their current description untouched.

What exhibitors see

On Boost your ROI in the Exhibitor Center, each card shows the image, name, price and a short plain-text excerpt of the description, so extras stay easy to compare side by side, along with View details and Buy now.

Clicking View details (or the extra's name) opens the full picture: a large image, the formatted description, the price, Learn more when you've added a link, and Buy now. 🎯

Reconciling extras sales used to mean lining up Stripe payments with your catalog by name and amount. Now each extra can carry your own product code (SKU), and that code is sent with every payment to Stripe. Your finance team and your accounting tools see the same reference from day one.

How it works

1. In Studio, go to Exhibitor marketplace and create a new extra or open an existing one.
2. In Additional settings, enter your product code in the SKU code field.
3. Save. Done.

When an exhibitor buys that extra, the Stripe payment includes your SKU in its metadata, under the sku key. The metadata you already receive stays exactly as it was, so your existing reports and integrations keep working.

The field is optional and only visible to your team in Studio: exhibitors never see it. You can also reuse the same code on several extras when they map to a single product in your catalog. 💸

Until now, every Sponsors block showed every sponsor section, so your home page and custom pages all carried the same full list. Now you decide, block by block, which sections appear. Put your premium partners front and center, dedicate a page to a single tier, and give every sponsor the visibility they paid for.

How it works

1. In the builder, open your home page or a custom page and select a Sponsors block.
2. In the Content tab, under What to display, switch each sponsor section on or off. Enable all turns everything back on in one click.
3. Click Publish this page.

Sponsor sections themselves are still created, managed and ordered in Studio, under Event builder → Sponsors & advertising. Every block follows that order, so to move a section up or down, change it there.

Good to know

• Existing blocks keep showing all their sections: nothing changes until you edit them.
• New blocks start with every section switched on.
• New sections you create later start switched off in your existing blocks. Turn them on wherever you want them to appear.

Your VIP guest was also registered as an attendee, so they got the VIP concierge section and the whole attendee homepage stacked underneath. That's over. On pages created after 20 October 2026, the Page Builder decides what each person sees from their highest-priority group in your event's group hierarchy. It's the rule the rest of Swapcard already uses, and what you check when previewing a page as a group is now exactly what that group gets live.

How it works

For every section restricted to specific groups:

• Pages created after 20 October 2026: a person sees the section only if their highest-priority group is one of the section's allowed groups. Someone in both Attendees and VIP is simply a VIP.
• Pages created on or before 20 October 2026: nothing changes. A person sees the section if any of their groups is allowed, so pages already live keep their current behavior.

The rule applies to every page you build in the Page Builder, your event homepage included.

Example: you build a VIP homepage with a concierge section for VIP only, and agenda and expo sections for Attendees. A sponsor's CEO registered in both groups now gets the VIP page you designed, and only that.

Since the top group now wins, check the order of your event groups before you build new pages: it decides who sees what. 🧭

Bring your accepted abstracts, sessions and speakers from MiraSMART straight into Swapcard.

You can now connect MiraSMART (Mira Smart Conferencing) to Swapcard Studio. The integration imports your scientific program: events, the presentations scheduled inside them, and the speakers, poster presenters, organizers and moderators behind them. It keeps all of it in sync without manual exports or CSV uploads.

🔐 Authentication

Connect with three credentials:

• Vendor login and password, issued by MiraSMART
• Project ID, your MiraSMART project (e.g. ABCD1234)

If the credentials are rejected, the connection is flagged right away so you can update them.

📦 What gets synced

Each of the three object types can be turned on or off on its own. All three are off by default.

• Events → Sessions. Each MiraSMART event becomes a Swapcard session, with its title, description, start and end times, room, event type, scientific topics, audience and moderators.
• Presentations → Sessions. Each presentation becomes a session nested under its parent event, so attendees can browse from a symposium or poster block down to the individual talks. It brings its title, abstract, schedule, status, topics and subtopics, author and affiliation blocks, and abstract ID. If a presentation appears in more than one event, it gets a session in each one.
• Speakers & Organizers → People. Speakers, poster presenters, organizers and moderators are imported as people, with their name, email, institution and author types. Each person is automatically linked to their sessions: presenters to their presentation and its parent event, and organizers and moderators to their event.

⚙️ How it works

• Sync order: events, then presentations, then people, so every record can link to the sessions it belongs to.
• Accepted content only: by default, presentations are filtered to Accepted – Talk, Accepted – Talk and Poster and Accepted – Poster. You can change this filter in Studio.
• Field mapping: map MiraSMART fields to any standard or custom Swapcard field. Topics and audiences come as ready-made lists for multiple-choice fields.
• Times: session times are imported as event-local times, exactly as scheduled in MiraSMART.

🔄 Key behaviors

• Moves follow MiraSMART. If a presentation is moved to another event in MiraSMART, it moves in Swapcard too.
• Nothing is deleted. Records removed from MiraSMART are never deleted from Swapcard.
• People wait for their sessions. A person is imported once at least one of their sessions is in Swapcard. Presenters wait for their presentation specifically.
• Email identifies each person, so someone with several roles or presentations becomes one profile linked to all their sessions.
• Incomplete records are skipped and logged. Events or presentations that aren't scheduled yet, or have invalid times, are left out until they're ready.

💡 Pro tips

• Use the "Event or Presentation" field to tell parent sessions and nested presentations apart in filters and session lists.
• Renaming the parent/child labels: the link labels default to Session and Presentations and can be renamed in Studio to match your program's wording.
• Formatted abstracts: the abstract imports as HTML, but italics, superscript and subscript are not kept. Map Abstract Text (Text Only) if you'd prefer a clean plain-text version.
• Speaker roles: roles can be assigned automatically based on author type (e.g. Speaker, Poster Presenter, Organizer, Moderator) and event type. Contact your Swapcard team to set this up.

✅ Why it matters

• No more manual exports. Your program comes straight from MiraSMART.
• A structured program from day one, with presentations nested under their events and speakers already linked.
• Always in sync with your accepted abstracts as the schedule changes.

Until now, every page in your event menu was tied to a feature with a fixed layout. Custom pages remove that limit: design pages from scratch with the same sections as the home page builder (banners, rich text, media, buttons, FAQ, sponsors and more) and place them exactly where your attendees will look.

How it works

1. Go to Studio → Event builder → Pages & menu and click Create page.
2. Choose a custom page, give it a Label, and pick where it lives:
   • Menu pages: shown in the main navigation menu and linked buttons.
   • Other pages: hidden from navigation, only accessible via direct link.

1. Click Customize page on the page row to open the page editor, then Create section to start building. Every section from the home page builder is there, with the same per-group visibility rules.
2. Click Publish changes when you're happy with it.

Keep your pages organized

• Page switcher: jump between your home page and custom pages from the top of the editor, or create a New page without leaving it.
• Design & Visibility: set the label, color, icon and background images, and choose which groups can see each block.
• Menu placement: drag pages to reorder them, nest them in a menu group, or use the … menu to Remove from menu, Show in menu or Delete.

Publish changes only publishes the page you're editing: other pages keep their drafts, and a warning icon in Pages & menu shows which ones still have unpublished changes.

Organizers now have more control and visibility over SwapAccess session scans directly in Studio.

Whether a scan needs to be added after the fact, moved to the correct session, or removed, you can now manage your session scan data directly in Studio.

You can now:

• Move individual or multiple scans between sessions.
• Add scans manually or via CSV import.
• Remove scans directly from Studio.
• View all scans for an attendee, including repeated scans 

These updates provide full visibility and control of SwapAccess session scan data directly in Studio.

Today, Launchpad gives you a financial summary: a live view of what’s owed right now. Handy for checking a balance, less handy when your finance team asks what was billed and when. Soon, Launchpad will issue proper invoices instead.

What’s changing

• Real invoices, not summaries. Every registration, exhibitor and sponsor purchase gets an invoice with its own number.
• What you send is what stays. Once an invoice goes out, it won’t change.
• Changes are handled cleanly. If an order changes after an invoice is sent, a new invoice or credit note covers the difference.
• Easy access for everyone. Your team, your registrants and your exhibitors can all find and download their invoices.

Why organizers will love it

Cleaner records, happier accountants, and fewer “can you re-send my invoice?” emails.

More details are coming closer to launch. Stay tuned! 👀

For associations, the first question at registration is always the same: is this person a member? Until now, answering it meant asking registrants for a membership number they rarely remember, or checking lists by hand after the fact.

Not anymore. With the new Protech integration, Swapcard checks your Protech records while someone registers. Members are recognized, priced and welcomed correctly from the very first click.

What’s new

• Membership Lookup: as someone registers, Swapcard checks Protech to confirm whether they’re a member and what kind. Member rates, partner tiers and special offers then apply automatically.
• Profile Pre-fill: Swapcard can also bring in details you already hold in Protech, like their name, job title or company. Members skip the typing and land on a form that already knows them.

How it works

1. A registrant starts signing up for your event.
2. Swapcard checks with Protech to see who they are.
3. The right experience follows: member pricing, the right ticket options, and a form with their details already filled in.

Your team decides how members are recognized and what information comes back. Your membership rules stay in Protech, exactly where they already live.

Key behaviors

• Your rules, your way: whether a member is identified by email, membership number or company, and whatever your tiers look like, the logic stays in your hands.
• Renew or join: show expiring members a renewal offer and everyone else a membership offer, automatically.
• Personal data stays protected: profile details are only shared once the registrant has confirmed their identity, either by being signed in or with a quick code sent to their email.
• Built on Microsoft Dynamics: because Protech runs on Microsoft Dynamics 365, the integration works within the Microsoft tools your team may already use.

Why organizers will love it

Members expect to be recognized. Now they are: the right price on the first try, a form that fills itself in, and no “contact us for the member rate” detour. Your team stops cross-checking registrations against Protech, your member data stays clean, and membership becomes a smooth part of registration instead of an obstacle to it.

💡 Pro tip: Use membership expiry dates to your advantage. A registration that doubles as a renewal reminder is one of the easiest ways to keep members on board.

You ordered your fields with care, then the Excel export laid them out in the order they were created, with that last-minute field stuck at the far end. Not anymore: in the People, Exhibitor and Session Excel exports, the custom field columns now follow the order you set in Studio, so the file is ready for analysis, reporting or your next tool the moment it downloads.

How it works

1. In Studio, open the settings for People, Exhibitors or Sessions and arrange your custom fields. For People, that's People settings → Custom fields, the same order your registration form uses.
2. Export to Excel as usual.
3. Your custom field columns come out in exactly that order. Reorder the fields in the settings, and the next export follows.

It works on every event, including events created from a template, so one standardised setup gives you the same export structure across all your events.

Good to know

• Scripts and macros: the new order applies to every export, past events included. If a macro, script or BI import relies on column positions, check it after the update.
• Standard columns stay put: built-in columns (for People: registration ID, check-in date…) keep their current position. Only the custom field columns move.
• Re-import still works: Excel imports read column headers, not positions, so you can re-import an exported file as before.