We’re excited to introduce a feature that gives organizers more control when managing events across multiple branded applications within the same community: you can now set a default branded app.

This update goes beyond event creation. From now on, when transactional emails are sent from the Community level, any attendee clicking on links inside those emails will be automatically redirected to the correct app, the default branded app linked to that community.

What’s New

If a community has events connected to more than one branded app, you’ll now see a “Default Application” button next to the “Create Application” option.

By setting a default:

• All new events in that community are consistently linked to the right application.
• All transactional emails sent from the community will redirect attendees to the default branded app, ensuring a seamless participant experience.

How It Works

• When does the button appear?
  Only when at least two events in the same community are linked to different branded apps.

• What about existing communities?

  • If multiple apps are already linked but no default is set, nothing changes until you choose one.
  • If there are no conflicts, the current configuration stays the same.
• Can I unlink the community from the default app?
  No. Once a default app is set, the link becomes mandatory. You can, however, replace it with another application if needed.
• Do I always need at least one app linked?
  Yes, every community must remain linked to at least one branded application.

Why This Matters

For organizers, this feature delivers:

• Consistency – all new events are tied to the right branded app.
• Reliability – transactional email links always redirect attendees to the correct application.
• Efficiency – less manual configuration, fewer errors, and smoother event setup.

By setting a default branded app, you simplify event management while ensuring a seamless experience for your attendees.