Ensuring a smooth and efficient check-in process is key for any event. With SwapAccess, attendees can now check in using their email address, and not only QR code, or confirmation number—providing flexibility and convenience.

Enable Email Check-In with Ease

A new setting in Studio → SwapAccess Settings allows event organizers to enable email-based check-ins, offering attendees the option to check in using their registered email if they do not have their badge available.

Organizer Control in Studio

• Event organizers have full control over this feature and can enable or disable it based on event requirements.
• Once activated in Studio, attendees can check in by providing the email address they used during registration.
• The system verifies the email against event records, ensuring a seamless check-in process for valid matches.

Device-Level Management in the SwapAccess App

• To enhance flexibility, an additional setting in the SwapAccess app allows users to disable email check-in on a per-device basis.
• This means that while Studio settings control the overall availability of email check-in, individual devices can opt out if necessary.
• If Studio settings disable email check-in, it will be unavailable on all devices, regardless of device-level settings.

How Attendees Check In Using Email

1. Open the SwapAccess app.
2. Navigate to the Check-in section.

3. If Email Check-in is enabled:

   • An input field for an email address appears.
   • The attendee enters their registered email address.
   • The system verifies the email and, if matched, successfully checks in the attendee.
   • If no match is found, an error message appears.

4. If Email Check-in is not enabled:

   • The email input option is hidden.
   • Alternative check-in methods—QR code or confirmation number—are displayed.
     
     

Benefits of using Email Check-In

• Faster check-in: No need to search for confirmation emails or QR codes.
• Flexible options: Attendees can choose the check-in method that suits them best.
• Organizer control: Fine-tune settings at the Studio and device levels.
• Practical alternative: Ideal for situations where badges are unavailable.

By enabling email check-in, event organizers can provide attendees with a frictionless entry experience, ensuring that the check-in process remains smooth and adaptable to various event needs.