To improve the checkout and invoicing experience for paid events, we’ve introduced a feature that lets you collect billing and tax details from attendees during purchase. This helps ensure invoices are complete and accurate.

What’s New at Checkout

Organizers can now collect billing information for paid tickets. Attendees purchasing a paid ticket will be asked to provide the following details:

• Billing Name – Required
• Billing Address – Required (with country selected from a standard list)
• Billing Email Address – Required
• Tax ID Type - Optional and shown only when relevant and based on the buyer’s country
  
• Tax ID – Optional and shown only when relevant and based on the buyer’s country

💡 This applies only to paid tickets. Free events are unaffected.

The billing information is securely sent to Stripe, where it’s used to generate a complete invoice. This means no follow-up is needed to request details later — it’s all handled automatically.

Viewing Collected Billing Information

When billing details are collected at checkout, organizers can easily access them within Studio:

• Navigate to the registration record for any attendee.
• In the Transaction Details section, each processed transaction can be expanded.
• You’ll see the Billing Information provided at checkout, including the Tax ID (if it was collected).
  
  

This makes it simple to reference the information when needed.