We’re pleased to release an improvement to the organizer-sent payment link flow:
Attendees can now apply a promo code directly when paying through a payment link.

Why it matters

• Smoother attendee experience: Users no longer need to restart registration just to use a promo code.
• More flexibility for organizers: Discounts can still be applied even when the organizer initiates the process.

📌 How it works

1. Organizer sends the payment link
2. User opens the link and enters their promo code
3. Price updates automatically if the code is valid
4. User completes payment normally

Swapcard's webhook system is a powerful tool for real-time integrations — but like any powerful tool, it needed a guardrail. Starting now, each customer account is limited to 20 webhook subscriptions per event. It's a small number that makes a big difference.

What's changing

Previously, there was no ceiling on how many webhook subscriptions could be created per customer. That opened the door to two common problems:

• Accidental overload — A developer iterating quickly on an integration could unknowingly create hundreds of duplicate subscriptions without realizing it, silently degrading performance.
• Automated proliferation — some tools auto-generate webhook subscriptions, and without a limit, those can stack up fast.
• Malicious abuse — In the worst case, a bad actor could flood the system with thousands of subscriptions and impact Swapcard's performance for everyone.

How it works

The fix is simple: 20 webhook subscriptions per event, maximum.

• If a customer already has 20 active subscriptions, any attempt to create a new one will be blocked with a clear error message.
• Existing subscriptions are unaffected — the limit applies to new creations going forward.
• The cap applies across all webhook events and endpoints for that customer account.

Why this matters

This isn't just a defensive measure — it's a reliability investment for every team building on Swapcard's API. Clean integrations perform better, are easier to debug, and don't silently eat up system resources in the background.

💡 Pro tip: If you're regularly hitting or approaching the 20-subscription limit per event, audit your active webhooks for duplicates or stale endpoints. A lean webhook setup is a healthy one.

We’re introducing the Exhibitor Member Registration Link, a new way to simplify and automate how exhibitor teams register for your events.

What’s New

Event organizers can now generate a unique registration link for each exhibitor, allowing booth staff to register and be automatically assigned to their company - no manual setup required.

With this release, booth assignment happens during registration, eliminating extra steps and reducing errors.

How It Works

For Event Organizers (Studio)

• Enable the feature in Groups & Permissions > Exhibitors / Dedicated Exhibitor Group > Members
  
  
  
• Configure:
  • Eligible ticket types
  • Registration validity period
  • Maximum number of registrations
• Generate registration links for all exhibitors in this group in one click

Each exhibitor is assigned a unique link with an embedded code, automatically created, even for newly added exhibitors.

Organizers can also:

• Retrieve links from the exhibitor detail page
• Update settings (validity, quantity, ticket types) for future registrations

For Exhibitors (Exhibitor Center)

• Access their registration link via Team Members > Add a member
• Share it directly with their team

This enables self-service onboarding without organizer involvement.

For Booth Staff

• Register through the shared link
• Code is automatically applied
• Assigned to the correct exhibitor instantly upon completion

Key Benefits

• Save time with automated member assignment
• Reduce support requests with instant booth access
• Maintain control with configurable limits and rules

As part of our Hosted Buyer & Smart Meetings feature - where we generate optimized meeting schedules through smart matchmaking and participant preferences - we’re introducing a new enhancement to make the selection process even smoother.

You can now track and manage participants’ interest levels (“Highly Interested,” “Interested,” or “Not Interested”) directly during the selection phase. In the Studio, organizers will see every participant along with their selections, and can add or remove selections as needed. Contact details (email and phone number) are also available for quick follow-ups.

Once meetings are generated, organizers can see which selections led to confirmed meetings, review each meeting, or manually create additional ones if needed. Even after regenerating schedules, selections can still be managed on this page.

Organizers will also be able to view the number of meetings generated and attended for each participant, giving a clear overview of engagement.

This update is designed to make the selection flow easier, more flexible, and fully in the organizers’ control, so you can deliver the best possible networking experience for your event. It brings even more value: it helps organizers increase the quality of business connections, boost exhibitor satisfaction with more targeted meetings, and streamline operations during busy event days. With clearer insights and more control, exhibitions can deliver stronger ROI for exhibitors and a more seamless matchmaking experience for all participants.

To improve the overall meeting experience, a new, smarter way to keep your event’s meetings on track has been added. Participants can now log their meeting attendance directly from the event app, making the whole process faster, smoother, and more reliable. A quick pop-up appears right on the home page, and the feature is also available in each participant’s schedule and on every meeting details page.

With just one tap, participants can share their experience by choosing:

• “I joined, and it was valuable.”
• “I joined, but it wasn’t valuable.”
• “No, it didn’t happen.”

For attendees, this makes it easier to stay engaged and reflect on the quality of their meetings, helping them get more out of the event. Exhibitors benefit as well, since they can rely on more accurate attendance reporting and see which meetings are truly driving value.

In the Studio, organizers get instant access to everything: which meetings took place, which didn’t, who showed up, and how valuable each meeting was perceived to be. With this real-time insight, spotting no-shows becomes effortless, and understanding participant satisfaction becomes much more precise.

This new feature doesn’t just track attendance - it helps create more reliable schedules, stronger business interactions, and happier participants. By reducing no-shows and capturing meaningful feedback, it empowers organizers to elevate meeting quality and deliver a better event experience for everyone involved.

You've always been able to sort your attendee and exhibitor lists. But "sort" used to mean one thing: pick a field, get a list. If that field happened to be a custom field, sticky headers appeared whether you wanted them or not. No separation between how items are grouped and how they're ordered within that grouping.

That changes today. People's views now support two independent sorting levels, just like Sessions has had all along.

What's New

In Studio, the single Sort by dropdown is replaced with two separate controls:

1. Section titles: define whether sticky group headers appear, and what they're based on. Choose None (no headers), Alphabetical, or any single-select custom field defined on your People or Exhibitor list.
2. Sort by: define how items are ordered within each section (or across the full list if Section titles are set to None). Choose from Most complete profiles, First name, Last name, Registration date, or any single-select custom field.

Both list view and grid view respect the same configuration.

Key Behaviors

• No headers + custom field sort: set Section titles to "None" and Sort by to a custom field (e.g. "Sponsor Package"). Exhibitors appear in your indexed order (Platinum → Gold → Silver) with no tier labels visible to attendees. Clean list, clear hierarchy.
• Section headers + secondary sort: set Section titles to "Industry" and Sort by to "Name". Attendees see clean group headers; within each group, exhibitors are alphabetically ordered.
• Alphabetical headers + any sort: set Section titles to "Alphabetical" and Sort by to "Registration date". Letter headers appear only for letters that have at least one person.
• Empty groups disappear: if no one belongs to a section title value, that header simply doesn't render. No blank "Bronze" header floating awkwardly at the bottom.
• Custom field sort without headers: this is the key new use case. Sort by a custom field without exposing the grouping logic to attendees.

How to Configure It

1. In Studio, open your event and navigate to the People page.
2. Open the page's settings panel and go to the Data tab.
3. Under sorting, you'll now see two dropdowns: Section titles and Sort by.
4. Select your desired combination and save. Changes apply instantly across Web, iOS, and Android.

 Why Organizers Will Love It

Sponsorship tiers are sensitive. Showing a "Bronze" sticky header above three lonely exhibitors can feel unflattering, for them, and for you. Until now, the only way to prioritize Platinum sponsors at the top of your list was to also expose the tier structure to every attendee.

This feature breaks that constraint. Surface your VIP speakers first, keep your premium exhibitors front and center, and build the attendee experience you actually intended, without leaking your internal hierarchy.

It also brings People views to full feature parity with Sessions, giving organizers a consistent, powerful sorting toolkit across all content types.

💡 Pro tip: Sponsorship tiers without the labels: Create a single-select custom field called "Sponsor Level" with values indexed in your preferred order (Platinum, Gold, Silver, General). Set Section titles to None and Sort by to Sponsor Level. Platinum exhibitors float to the top of the list: attendees just see a clean, ranked directory.

💡 Pro tip: Speaker spotlight: Use a custom field like "Featured" (values: Featured, Standard) with Section titles set to None and Sort by set to Featured. Your keynote speakers appear first, no header required.

The Unpublish Event workflow now includes a built-in safeguard to prevent accidental communications. You can now disable all active marketing email campaigns simultaneously when taking an event offline, ensuring your audience doesn't receive "ghost" notifications for an inactive experience.

Why this matters for your workflow

Managing event lifecycles can be hectic, and forgetting to toggle off scheduled reminders or promotional blasts is a common pain point. This update provides:

• Communication Control: Eliminate the risk of attendees receiving invitations or updates for unpublished events.
• Time Efficiency: No need to navigate to the Emailing tab to manually pause every active campaign.
• Professionalism: Maintain a polished brand image by ensuring your outreach always aligns with your event’s live status.

How it works

When you trigger the "Unpublish" action from your event dashboard, a new confirmation module will appear:

1. Select Unpublish: Click the unpublish button as usual.
2. Toggle Email Disabling: In the confirmation pop-up, you’ll see a new checkbox: "Disable marketing emails as well."

3. Confirm: * Checked: All active marketing campaigns associated with that event are automatically moved to a disabled state.

   • Unchecked: Your email campaigns will remain active (useful if you are briefly unpublishing to make structural changes but want marketing to continue).

💡 Note: This feature acts as a "master kill switch" for marketing comms, helping you avoid those "Oops, ignore that last email!" follow-ups.

Ticket descriptions are now more powerful and flexible. Organizers can use HTML formatting to create rich, structured descriptions that render correctly on the registration page, making it easier for attendees to understand what each ticket includes

Whats's Changed

• Organizers can now use HTML formatting in ticket descriptions
• Content such as line breaks, lists, and basic formatting is supported
• Descriptions render properly on the registration page and ticket views

How it works

In Studio → Registration → Tickets:

• Add or edit a ticket description
• Use HTML formatting 
• Save your ticket -> your formatting will be preserved and rendered

Expected Outcome

• More engaging and structured ticket descriptions
• Improved attendee understanding of ticket benefits
• Enhanced overall registration experience and clarity

The Calendar View helps you transform your "My Schedule" from a basic list into a dynamic, time-based layout. You can now visualize your entire event journey on a single, intuitive grid, making it easier than ever to manage your time and ensure you never miss a session you’ve registered for.

What’s New?

We’ve launched this Web-only MVP to give you a "quick win" for time management. This update introduces a visual way to track your personal agenda and see exactly how your day is shaped.

• Toggle Your Perspective: Easily switch between the traditional List View and the new Calendar View using the icon in the page header. Your preference persists, so the app remembers exactly how you like to view your day when you return.
• Live Time Tracking: A "current time" indicator line moves across your grid in real-time, so you can instantly see where you are in your schedule and how long you have until your next session. ⏱️
• Conflict Transparency: If you’ve registered for overlapping sessions, they are displayed side-by-side. You get a clear view of your "double-bookings" so you can decide where to go on the fly.

How it works:

1. Switch the View: Click the calendar icon on the My Schedule page to opt-in to the new layout.
2. Navigate by Date: Use the simple date navigation at the top to jump between event days.
3. Identify by Color: Use the side panel legend to quickly identify your session types and formats via our new color-coding system.

Why Event Organizers Love It:

• Enhanced Time Management: Attendees can spot gaps in their schedule at a glance, encouraging them to explore more content.
• Reduced Friction: By keeping everything on one horizontal plane, attendees feel more in control of their event experience.
• Modern Web Experience: This V1 is optimized for the web, giving users a sophisticated "command center" view of their participation.

Note: This is a V1 Web-only release. We’ve focused this MVP on your bookmarked and registered sessions to meet the most requested needs first. We’re already looking ahead to expanding this view!

Ready to see your schedule in a whole new light? Head to the Web App and toggle on the Calendar View today! 🚀