Swapcard's core mission is to create meaningful connections. Today, we’d like to focus on the “meaningful part”.

Thanks to our AI-powered matchmaking, Swapcard already highlights items and sessions that match your interests. Note that items can mean different things depending on your event, such as products, services, courses, and so on. Sessions are the heart of event programs but can be flexible too, including multiple activity formats, such as keynotes and panels.

What is actually more important is that these items or sessions proposed are relevant to you. That’s why we keep working to enhance the platform’s capabilities to provide even personalized experiences that feel “made for you”.

Here’s where our newest release comes in! Our AI models are already trained on a regular basis and as of now, participants can also bookmark items or session recommendations as irrelevant, making them a part of this powerful AI process.

Basically, as you reject a recommendation, the system will learn that you don’t find it relevant and will, in the future, learn to recommend a better match. Thanks to this new feature, you will have qualified algorithms providing a user workflow configured especially to your taste.

To mark recommendations as irrelevant, attendees can simply click the ‘x’ sign on the top right corner of the presented match. After this action, the marked item or the session will not be recommended anymore as the system will learn and adjust its recommendations. The action can also be quickly undone by pressing the “undo” option at the bottom of the screen.

💡Tips

You can do the same and have a personalized AI for people!