We’re thrilled to introduce a new feature that significantly enhances the attendee experience: the ability to download event passes as QR codes directly into Apple Wallet. This update provides a seamless, contactless solution for ticket access, enabling attendees to securely store and retrieve their digital passes with just a few taps—no more hunting through emails or apps for a ticket.
By replacing traditional paper passes or printed badges with digital QR codes, event organizers can streamline operations and provide a more modern, eco-friendly experience.

How to Enable the QR Code Wallet Feature in Studio

Organizers can activate this feature directly within the Studio platform:

1. Navigate to Event Builder
2. Go to Pages & Menu
3. Open the My Ticket page
4. In the Data section, enable the "Badge Wallet Download" option

Note: This option is only available if the ticket type is set to QR Code or Swapcard Badge. Once enabled at the event level, this feature becomes available to all attendees.

How Attendees Use It

Once the feature is activated:

1. Attendees open the event app and navigate to the Ticket page
2. They view their QR code
3. Tap the “Add to Apple Wallet” button
4. The badge is then instantly saved to their device’s Wallet app

This streamlined process ensures attendees always have their badge on hand—no app navigation or manual ticket retrieval required.

Key Benefits of Adding QR Codes to Digital Wallets

• Accessibility - Digital wallet passes can be accessed with just a few taps
• Enhanced Security - fingerprint, face recognition, or passcodes on digital wallets add an extra layer of protection
• Faster Check-ins: QR code scanning significantly speeds up the check-in process, reducing queues and wait times at the event entrance
• Automated Validation: Real-time validation of QR codes, ensuring that only valid and unused tickets are accepted
• Reduced Printing Costs: Eliminating physical tickets saves on printing and distribution costs.
• Lower Risk of Loss: Digital tickets are less likely to be lost or damaged

A Smarter, Greener Event Experience

This enhancement is more than just a tech upgrade—it reflects a shift toward more sustainable and user-friendly event practices. By going digital, event organizers reduce their environmental footprint while delivering a premium experience for attendees.
Enable this feature today in Studio and take your event to the next level.

At Swapcard, we continuously refine our platform to improve event management efficiency. Our latest enhancement focuses on the Session Excel Import/Export feature, ensuring better content support and integration with Backstage.

What’s New?

✅ New "Format" Column – Organizers can now view and modify session formats directly in Excel. Supported formats:  

•   Physical
  • Roundtable
  • Backstage
  • 3rd Party Tool
  • Embedded Video Hosting Platform

✅ New "Sub-Format" Column – Sessions now include content type classification:

• Live
• On-Demand
• Pre-Recorded

Why It Matters

These improvements streamline session setup, improve data consistency, and enhance content categorization, especially for hybrid and digital events.

📢 Get ready to experience a more flexible and efficient way to manage sessions in Swapcard.

A new meeting description field is to be added to our meeting request feature, making it easier for you to communicate important details with your meeting participants.

With this new feature, besides the optional chat message, you can now specify locations, agendas, or any other meeting specificities in the meeting description. This will not only help you to better organize your meetings but also boost your acceptance rate by providing your participants with more information about the meeting.

The meeting description field is only accessible by the meeting organizer and can be added or edited at any time before the meeting takes place. This ensures that all participants are on the same page and have a clear understanding of the meeting's purpose and objectives.

We understand that every meeting is unique and may require different information to be shared with participants. That's why we have made the meeting description field customizable, allowing you to tailor it according to your specific meeting needs.

To add or edit the meeting description, simply go to the meeting page or request a meeting, and click on the "Edit" button next to the description field. You can then type in your meeting details and save the changes. The meeting description will then be visible to all participants.

Organizers can now enhance badge templates by adding custom fields, in addition to standard fields. This new feature provides greater personalization and flexibility to meet specific event requirements, ensuring that attendee badges display relevant and customized information.

Key Features

• Custom Fields: Add unique fields beyond standard options.
• Available Field Types: Include single choice values, text and numbers
• Flexible Display: Show fields on printed or digital badges.
• Easy Management: A user-friendly interface for adding and editing fields.

How It Works

1. Access Badge Templates – Navigate to Studio → Onsite → Badge Templates to create or edit badge templates.
2. Customize Fields – Click "Design and Fields" to add or modify badge fields.
3. Choose Field Type – Select from Basic Fields (standard fields) or People Custom Fields (pre-created or new custom fields).
4. Add Custom Fields – Use existing custom fields.
5. Save and Apply – Once added, custom fields will be available for use on badge templates immediately.

Elevate Your Event Experience

This update empowers event organizers to personalize attendee badges effortlessly, improving the overall experience for guests and staff. By leveraging custom fields, badges can now include critical details tailored to the unique requirements of your event.

Start customizing your badges today and deliver a seamless, professional event experience!

We have some exciting news to share with you! As part of our continuous effort to improve and enhance your networking experience, we are pleased to announce that you can now receive notifications for the Newsfeed activity in all your events, including comments and reactions. This means that you will no longer have to constantly check your Newsfeed to see if anyone has engaged with your posts. Instead, you will receive real-time notifications whenever someone comments on your post or reacts to it.

We understand that staying updated on your Newsfeed activity is crucial for networking and building connections. This feature ensures you're always in the loop and can respond promptly, improving both your efficiency and experience on Swapcard. You’ll save time while staying engaged with your network seamlessly. 

The Swapcard widgets now come in a new version that improves both performance and customization options for event organizers embedding content into their websites.

What's new:

🚀 Script-enhanced widget for smoother integration

A new version of the widget is available and includes a lightweight JavaScript script. This new setup:

• Automatically adjusts the height of the widget, eliminating the need for inner scrollbars
• Prevents the “double scrollbar” effect that occurs when an iframe doesn’t fit well into the page
• Improves overall performance

🔄 Infinite scroll toggle

Organizers now have the choice to enable or disable infinite scroll:

• Enabled: Content loads seamlessly as users scroll (ideal for standalone pages)
• Disabled: A "Load more" button appears instead, allowing users to explore additional content at their pace — particularly useful if the widget is placed above other elements you want to keep accessible.

🧩 Still need iframe-only?

For platforms or CMSs that don’t support custom scripts, the original iframe-only version remains available and functional — just with fewer customization and SEO capabilities.

You can configure and preview your widget in the Pages & menu section of the Event Builder.

👉 Learn how to embed your content with Swapcard widgets

You can now easily personalise your event visuals with free, high-quality images, thanks to our new integration with the Unsplash API.

This update allows you to browse and select images directly within Studio from Unsplash’s vast library of over 6 million free-to-use photos and illustrations. Whether you're designing your event homepage, page background, session banners, or button backgrounds, you no longer need to leave Studio to find the perfect image.

Key benefits:

• Streamlined workflow – Browse Unsplash without leaving Studio
• Safe to use – All images are licence-free, no attribution required
• Enhanced visual design – Easily customise buttons, backgrounds, and banners
• Smart cropping – Choose the best framing to fit the format

You’ll find this feature wherever an image can be added—whether you’re customising a session banner or designing the event homepage:

1. Click “Browse Unsplash images”
2. Enter a keyword to search the Unsplash library
3. Select your preferred crop from the suggested options

Perfect visuals, just a click away.

The redesigned My Contacts page in the event app (web and mobile) brings a more organized and powerful networking experience.

Track All Your Networking Activity: Alongside your event contacts, you can now manage received invitations and pending connection requests; all from a single, central location.

Simplified Navigation: Effortlessly switch between your event contacts, wider community connections, and complete contact list to stay on top of every interaction.

Cleaner, More Intuitive Design: A refreshed interface makes it easier to browse, sort, and manage your connections with clarity and ease.

We’re thrilled to unveil the Swapcard Page Builder—a powerful, intuitive tool that empowers event organizers to design and customize their event homepages without writing a single line of code. Whether you’re looking to elevate your event branding, improve navigation, or increase attendee engagement, the Page Builder offers a suite of features to help you create a compelling digital experience in just a few clicks.

Why the Page Builder?

1. Complete Creative Control
Gone are the days of rigid templates and limited options. Our Page Builder provides a variety of customizable sections—including banners, rich text blocks, media with text, call-to-action buttons, and sponsor showcases—so you can craft a homepage that truly reflects your event’s unique personality.

2. Easy, No-Code Customization
No coding knowledge required. Simply drag and drop sections, edit text, upload images, and configure buttons to direct attendees to the pages or links you want them to explore. It’s as simple as point, click, and create.

3. Streamlined Attendee Experience
An intuitive homepage dramatically improves attendee navigation. By highlighting important information, promoting key sessions, and showcasing event sponsors prominently, you guide attendees right where they need to go—boosting engagement and driving better results for your event.

Getting Started in Three Simple Steps

1. Log into Studio
   Navigate to your relevant event in the Swapcard Studio.
2. Access the Page Builder
   Head to Event Builder → Pages & Menu and select Open page builder. This will launch the Page Builder interface in seconds.
3. Add and Arrange Sections
   Use the sidebar controls to add new content blocks such as banners, text, or sponsor showcases. Rearrange them as desired with a quick drag-and-drop. Click on any section to open an editing panel, where you can fine-tune text, images, or button links.

Key Features You’ll Love

• Top Toolbar
  Switch between mobile and desktop previews, save changes, or reset them all in one click. Previewing before going live ensures your homepage looks its best on every device.
• Section-Based Editing
  Each section has its own set of editable properties—whether it’s button texts and links, background images, or sponsor logos—making customization straightforward and highly targeted.
• Draft Mode & Preview
  Build and refine your homepage in Draft Mode. Once you’re satisfied with your design, simply preview it to see how it appears from an attendee’s perspective, then publish it live when you’re ready.

To enhance the badge design process and ensure seamless printing with Swapcard GO! printers, we are introducing default badge sizes in Studio. These predefined sizes will help prevent formatting issues and make sure your badges are fully optimized for Swapcard GO! box and printers.

When designing badges in Studio, you will now see the following added formats:

1. Swapcard GO (4 x 6 in)
   A standard 4x6 inch badge format designed for optimal printing.
2. Folded Swapcard GO (4 x 12 in)
   A 4x6 inch badge with an additional blank 4x6 inch section below it.
3. Label (4 x 3 in)
   A classic 4x3 inch label-sized badge suitable for quick-print needs or smaller display areas.

Why This Update?

• Prevent Sizing Issues: By using the default formats, you can avoid designing badges that may not print correctly with Swapcard GO! printers.
• Streamlined Experience: Standardized sizes mean a smoother setup process and a hassle-free experience for event organizers.
• Optimized for Events: These formats ensure badges are compatible with the typical printing equipment used at Swapcard-powered events.

What You Need to Do

When creating badges in Studio, simply select one of the new default sizes to ensure compatibility. No additional configuration is needed!

This update is designed to make your badge printing experience easier and more reliable. Happy designing!