Artificial intelligence needs to be crystal clear. It is important for:

• Transparency
• Explainability
• Understandability

At Swapcard, we want to help users understand how our algorithms work in order to help them make the most of it.

That’s why we’re introducing this new modal. When a user dislikes more than 5 recommendations in a row, a popup will be displayed reminding the user of other actions they can take to help our AI provide more accurate recommendations.

These actions include:

• Completing or editing their profile (adding details to biography, answering custom fields, etc)
• Interacting with the app (bookmarks, making connections, etc)
• Attending sessions
• Increasing responsiveness