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  • CONNECT 路 Attendee networking
  • CONNECT 路 Audience engagement
  • NURTURE 路聽Community
  • MONETIZE 路 Exhibitors & sponsorships
  • MONETIZE 路 Lead management
  • MONETIZE 路 Ticket sales
  • MANAGE 路 Event management & promotion
  • MANAGE 路 Onsite production
  • MANAGE 路聽Session AV production
  • MANAGE 路聽Integrations
  • Beta

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Release notes byAnnounceKit

Create yours, for free!

a year ago

All Your Events Under One Community 馃寛

Introducing: Community by Swapcard! A brand new set of Swapcard features to be released in 2021. 

Which problems does Community solve?

Time-consuming: Currently, organizers spend a lot of time manually creating attendees, exhibitors, and items for each event.

Lack of engagement: Organizers want to keep their community engaged more than just 3 days a year - they want to create an engaging place where people meet all year long.


What Swapcard's new Community platform provides 🚀

Community is a new space where organizers will: 

  • Run all the events under their brand
  • Have the community interact, network, learn and generate leads all year long
  • Serve as a “parent” event that benefits from all existing Swapcard features

Attendees will manage only one profile.

Exhibitors will manage only one booth and will create items & documents only once.


Version 1
All Events will now be linked to a Community



What are the changes in the Studio?

1) New onboarding process

All events are now linked to a Community. For this reason, there will be a 2-step onboarding process once an organizer has created their account.

Step 1: Once an organizer has created their account, they'll be asked to create their community. After providing a Community name and then clicking on the green arrow, the organizer reaches step 2.


Step 2: The organizer now chooses their Community languages.


Once the organizer clicks on the "Create" button:

  • An organization is created with the same community name entered in step 1.


The community includes: 

  • Community name
  • Community home page with the title: "Welcome to your Community"
  • Community home page description: "Description"
  • Languages chosen in step 2.
  • The company name (company created & linked to the organization) is also the name given to the Community in step 1.

Step 3: Once the organizer clicks on the "Create" button in the last step, they're redirected to the event list in their community. It will be empty and display the modal for event creation.



2) New landing page with list of communities

Here is the new page that organizers will reach when opening studio.swapcard.com

This page displays all organizations with which the organizer is affiliated, as well as all the communities linked to the organization.

Clicking on any community displayes the studio with all related events.

From this page, you can also create a new community either linked to an existing organization or linked to a new organization.


3) New community level in the studio

When clicking on any community from the communities list, you will then be directed to the "Community Space", which is divided into several tabs:

"Events" - From here, organizers can reach any event linked to their community

"Community Home" - From here, organizers can set the Community home that participants will see when viewing the community in the event app (Please note: this won't be available for the first release)

"Data" - From here, organizers will be able to view and manage all their community data (Please note: this won't be available for the first release)

"Settings" - From here, organizers can configure their basic community settings: Name + Logo


4) New event list display

From this page, all the events that are linked to the community can be seen. A new event that will be linked to the community can also be created here by clicking on the "New Event" button. Click on any event to reach its settings (the event view won't change).

5) New breadcrumbs

To make navigation easier, organizers will have breadcrumbs in the navigation bar:

This makes it easy to go back to the community view and see which community or event the organizer is currently navigating.


🚨IMPORTANT 🚨

For a number of weeks after this release it will be possible to ask Swapcard to switch an event from one community to another. Due to this migration, all the existing events will be linked to the same community. It will also be possible to create a new community or several communities and link any event to a more relevant one.

❓What does this mean for older events ❓

For each existing organization, we’ll create a community linked to the organization. The name of the community will be the same as the organization (but editable afterwards). All events that were linked to the organization will be linked to the community that has been created.

📣  Check out more information on this page.